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    Petaluma Auto Craft

    4.7 (27 reviews)
    Closed • Closed

    Services - Petaluma Auto Craft

    Routine automotive maintenance

    Petaluma Auto Craft Photos

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    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    1 year ago

    On point service! Great communication and will return. Marco explained every step and made me feel at ease

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    12 years ago

    Quick and painless repair of both headlights! Dave is kind and explains the details of the repairs! Highly recommended!

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    13 years ago

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    8 years ago

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    15 years ago

    Honest guys!!!! Excellent work and genuinely care about their clients. Larry and Dave are the best.

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    14 years ago

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    Ask the Community - Petaluma Auto Craft

    Review Highlights - Petaluma Auto Craft

    “We put some water in the radiator and I limped my car over to Dave and I have to say, it was a GREAT experience.”

    Mentioned in 10 reviews

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    Whole Auto Repair - Call (707) 776-6085

    Whole Auto Repair

    (105 reviews)

    DO NOT TAKE YOUR VEHICLE HERE. DO NOT. Dan charged us for a timing belt we didn't need & left our…read morecar running so bad we had to tow it back to his shop where he kept it for one day, did nothing to fix it, no paperwork for the second inspection, told us to put gas cleaner in our tank & run it up/down freeway till it smooths out. We took it to dealer & all spark plugs were blown, they fixed everything he wouldn't & to top it off, our car was vandalized on one entire side while it was sitting in his lot. No security cameras & when we told him he just laughed & said yeah it's been happening a lot lately. When I told Dan I called the Bar to file a complaint he berated me for over 10 minutes, hung up on me, called me back & berated me again right in front of my husband. We brought our car in because we wanted to drive it to Mexico & it had no airconditioning which he did not fix. This guy is way over his head & is a total CON JOB with his loud and forceful voice using it to intimidate customers. DO NOT TAKE YOUR CAR TO THIS PLACE YOU WILL REGRET IT. Now we have to sue his insurance company for the vandalism on our car AND get our money back. IF THIS GUY SCREWS YOU OVER CALL THE BUREAU OF AUTOMOTIVE REPAIR IN SACRAMENTO or go to their website & file a complaint.

    I went to this guy for years I over looked his rudeness but to not really take care of my car needs…read moreand just ignore it never mention it is unforgivable It ended up costing me thousands of dollars that could have been taken care of along the way and dressing why lights came on instead of simply turning the lights off cost me down the road $1000.'s of dollars is unconscionable

    Northbay Automotive & Tire - Saturn Vue Not Safe to drive ! from shop

    Northbay Automotive & Tire

    (44 reviews)

    I trusted this shop with my 2005 Saturn Vue because it had a humming noise coming from the front…read moreend. I paid $670.81 for a wheel-bearing/hub repair, but the original noise came back and became worse. What disappointed me most was how I was treated afterward. I repeatedly asked whether my vehicle was safe to drive or needed to be towed, but I could not get a clear written answer. I finally had to use AAA to tow it away. I have mechanical experience myself, but I trusted this shop's professional diagnosis. I expected the problem to be properly identified and corrected. Instead, I paid for a repair that did not solve my complaint and was left with unanswered safety concerns. Based on my personal experience, I cannot recommend this shop.

    We'd 6/10/2026 On 6/9/2026 I phoned Northbay Automotive and…read morespoke to a really nice guy about an oil change for my Hummer. He informed me that with a synthetic oil change you got a free tire rotation and full diagnostics. I'm like really?! Ok! We made an appointment for 1:00pm next day. It's over 90° in the shade here today. I drove 9 miles, 5 on the freeway. I get here, go in expecting I'll have to entertain myself and keep my dog cool for a few hours close by and the guy behind the counter goes May I help you? I'm all Hi I have a 1 o'clock appointment for an oil change. He looks at me as if the wall behind me suddenly grew a big fat set of lips and said it. First response was we don't make appointments. Then he says Are you sure you have the right shop? I showed him the numbers I called and he says We only have one number and I'm the only one that answers. Hmmm yea so I dial the first # and it rings the phone in front of him. He says we'll that's us.....who did you talk to? Dude, you if your the only one answering. He says he never spoke to anyone about an appointment and besides they are booked 4 days out. Wait...what? But you sa.....ok whatever. So I call the 2nd # and Lo!! Behold the phone on the other counter rings. He looked at it with an "Well shucks by golly will you look at that!" expression. A little more denial&questioning and it felt like when the hands raised palm up on either side of that Alfred E. Newman look, it was a foregone conclusion. I'm wrong and nothing Pilat can do but wash his hands of it. I'm sitting in the parking lot hotter than the hood of my car. Random jokers answer the phones here periodically I guess and write checks the shops ass can't cash. This could be a fluke once in forever thing but something tells me there's something incompetent at Northbay Automotive 929 Peraluma blvd S. The parking lot is FULL of junk RVs and crap cars too. Maybe I dodged a bullet. See the star above? Erase it

    Petaluma Auto Craft - autorepair - Updated October 2026

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