We cannot say enough good things about Sterling. We shopped around a lot before committing -- and…read moreSterling stood out from the first conversation. Working with Jan was the best part: accommodating, responsive, and genuinely trustworthy. The whole sales experience felt honest, with none of the pressure you get elsewhere. They did over 2,000 square feet of our home and the floors look incredible. When we noticed a couple of small spots in the kitchen, they came out immediately to fix it -- no hassle, no excuses. That's the kind of service that earns a customer for life. If you're shopping flooring companies, save yourself the runaround. Ask for Jan. We trusted Sterling completely and they delivered.

We have used Sterling Carpet & Flooring for two different homes now, first for carpet in our…read moreprevious home and more recently for laminate wood plank flooring in our current garage. Both times, the communication was clear, the service was quick, and the process felt easy from start to finish. Very fair deal with many options. What really stands out, though, is Robin. After our wood plank flooring was completed, we had some issues with a leak, and this is where she truly went above and beyond. A lot of companies would have simply said, "That's not our issue," and moved on, but Robin did the opposite. She worked hand in hand with us, helped troubleshoot, delegated to the right people on her team, and made us feel like she was genuinely trying to solve the problem with us. Her responses were incredibly quick, even on her days off, and that level of care is rare. Sterling already earned our business with their quality work and efficiency, but Robin is the reason we will be customers for life. I can't be more grateful for the way she handled everything.

We had the best experience with Isaac Guerrero! Helped us…read morefind the best color offsets, pick the best sizes for our areas and made the whole process easier ! Go and look for Isaac Guerrero if you are stuck, he will walk you through it !

Randy, the owner, sold us kitchen tile that was not rated for pool use--for our pool! He did not…read moremake it right. When we tried to replace it, he quoted us $21.95 per square foot for the EXACT same tile we purchased elsewhere for $11.95. We feel completely ripped off. The original sale was bad enough, but the way Randy handled the replacement made it worse. Absolutely unacceptable. We will never do business here again or recommend them to anyone. Save yourself the frustration and take your money elsewhere.

We needed our floors redone and Irvine Carpet and Flooring came out and gave us an estimate within…read morethe weekend. We went with luxury vinyl plank for the whole apartment. Competitive prices. Good communication. Shared the extra costs when the leveling came out to more than we expected. Eric was great to work with.

I had a great experience with Irvine Carpet & Flooring! Jimena came out to take measurements and…read moreprovided a quote by the end of the day. My flooring project started the same week. The entire process was smooth, professional, and efficient and great pricing. Huge thanks to Jimena for the excellent service. Highly recommend! 10/10 experience!

We went to Sterling Carpet because we were looking for a running for our stairs and hall. We worked…read morewith Delis she was fantastic Then Dirk came out and took all the measurements He explained the process. A few weeks later the carpet was ready to be installed and Dirk and his crew came out and did a great job. We are very pleased with our purchase Everyone was professional They were on time and cleaned up when they were finished

A friend recommended using Dave and Sterling Carpet. We are extremely glad we did. Dave was always…read moreprompt and kind with his communications. Their pricing beat out several competitors'. And the installation process was fast and professional. We are very, VERY happy and thankful for Dave and Sterling Carpet. Everyone should use them!

This store has the best customer service! They make you feel comfortable, spend time explaining…read moredifferent options. I left feeling happy with my purchase. They have flexible scheduling for installation. The prices are reasonable. I would encourage you to check them out!

This guy was super nice! I needed some remnants to repair a few holes and was willing to pay. He…read moreshowed me what he had in leftover and samples, found one that closely matches mine and didn't charge me a cent. We talked for a few minutes and said that he donates a lot of his unused supplies to schools and whoever. If I ever need some real work, he'll be the first person I call.

I worked with Mira on the purchase of two bathroom vanities (including countertops and sinks). She…read morewas so sweet and very knowledgeable about all the products there. She provides amazing customer service. They keep a lot of products in stock and for ones that are not in stock - they receive them within a few days! (One of my vanity countertops needed to be ordered and it was ready within 3 days!) We are planning on redoing our kitchen and flooring in the future and we are definitely going to be reaching out to her! Love our vanities and the quality - thanks Mira for all your help! I HIGHLY recommend Incredible Floor and Kitchen for all your flooring and cabinet needs!

This place is the real deal! Mira and crew are amazing…read moreVery highly recommend Have used in my home and apartments

Great warehouse! The cabinets are high quality and a great price and the customer service is…read moreamazing! I would definitely recommend purchasing from here. Jay helped me and he was great, responded quickly, made sure my products got to the warehouse quickly and remembered details about my home project I told him weeks ago. Very happy with my experiences.

We bought all the flooring for our house here. We also bought our entire kitchen here (cabinets,…read morepantry, peninsula, countertops, backsplash, floor boards, & crown molding). The service is amazing! Sanni was so helpful. I told her all of our measurements and she designed our kitchen within minutes. She showed us the layout and we made some adjustments. She also gave us some recommendations as first time home owners so it was very helpful to know tips on what makes a kitchen functional. The pricing is great as well, we had done a lot of shopping around and the prices here were unbeatable. We are so happy and have referred so many friends and family here. If we need to renovate anything in the future we will definitely be back.

Literally one of the sweetest and nicest owners!!!! Mandy was very helpful and accommodating on…read morewhat we were looking for! Will definitely be back!

Outstanding carpet selection, service, and prices. I have a rental and after calling many other…read moreplaces and Lowe's, Alison at New York Carpets understood exactly what I was looking for. The value was perfect, the install crew very skilled, and the carpet was just gorgeous!!! I'm so glad I found them and will definitely be my go-to next time.

Thank you so much Brett, Monique & the B&B family for helping me with my flooring selection and…read moreinstallation. For every time I returned and asked to check out other samples, and the lunchtimes spent mulling over my options (so many great ones). For responding promptly when questions were asked and get revisions were required to my original quote. It was worth it. What a beautiful outcome to a humble at Leisure World. Call them and see what they can do for you. I believe you will be happy & satisfied with the outcome. They took a decorating dilemma and turned it into a welcoming start.

Bob, Monique, & Gus did an excellent job of replacing my carpets. Monique helped schedule my…read moreappointment with Bob. Bob came over and helped me pick the carpet and provided an estimate quickly. He was also able to help improve the installation date after my house painter finished early. Gus arrived early and his helper did a great job installing my beautiful carpet. Very pleased with whole process.

Here's a polished Yelp review you can post:…read more I had a fantastic experience with Tustin Carpet & Flooring! I worked with Duc, the owner, and he was outstanding from start to finish. He helped me choose a beautiful, high-quality laminate floor that was exactly what I was looking for, and he gave me a great price. I was in the middle of a complete home remodel, and Duc was incredibly flexible, working around my construction schedule without any issues. His communication was excellent throughout the entire process--he was always responsive, professional, and kept me updated every step of the way. The installation team did an amazing job as well. They were punctual, professional, and their workmanship was top-notch. The finished floors look beautiful, and I couldn't be happier with the results. If you're looking for quality flooring, fair pricing, and exceptional customer service, I highly, highly recommend working with Duc and Tustin Carpet & Flooring. You won't be disappointed!

Duke and his team did a fantastic job with our floors. Beautiful luxury vinyl throughout our home…read moreand a lovely carpet going up our stairs. There was a lot of work to be done, and they did so in a timely manner. We love our flooring and will use this company again. Thank you Duke! Bob and Darla