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    Riverview Optical

    5.0 (1 review)

    Services - Riverview Optical

    Eyewear fitting

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    9 years ago

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    People searched for Eyewear & Opticians 946 times last month within 15 miles of this business.

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    LensCrafters

    LensCrafters

    4.0
    (8 reviews)
    7.1 mi

    Before I ever drove to the office l called ahead to ensure they were able to provide the…read moreconfiguration of glasses l need, a pair of inverted bifocals. They said no problem, when l arrived we went over it again prior to my exam. After I racked up a bill l was told that they're NOT able to provide said glasses. I may have to go to Canada or Mexico to have a simple occupational script filled.

    If I can give a no star, I would. Bought several glasses over the year but this will be my last…read moretime. My lenses rose coating was flaking around the lens. I went to the store the first time, not cover since no lens protection. Report to corporate and they said to go back to store. The rest of employees were very nice and she saw the flaking. She said manager will call you. He did not instead she called back and I said I wanted to speak to the manager. Almost 2 months later still not heard from him. I went to Costco and Target optical (own by same company) for 2nd and 3rd opinion and all said they would redo the lenses. The they later said there is a 90 days warranty. I have my lenses adjusted many times by only them and they never reported to me. I then contact BBB, the manger wrote I stepped on my glasses. Never have and on top of that why the flaking of the rose coating. I only asked for a replacement of the lenses not refund. No more coming here. Also BBB has multiple F rating for Lenscrafters at this location

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    Clarkson Eyecare

    Clarkson Eyecare

    2.9
    (31 reviews)
    2.6 mi
    $$$$

    Dr. Schwamb's customer service was great! He seems to genuinely care about the health of his…read morepatients eye care, and was straightforward with his advice. The main reason for the lower rating is simply because of the customer service provided by one of the members from the from desk staff. There were slight indiscriminate indiscretions noted from interacting with her that left me feeling an overwhelming sense of feeling like I received inferior service. The young lady ignored me twice as I stood directly in front of her asking simple questions to assess how I needed to move forward with potentially purchasing frames, in which prompted another worker to ask if I received an answer from her. Overall, I had an appointment, received an eye examination , and purchased a nice pair of frames. But, I will not utilize this office moving forward for my family's or my own appointments.

    Dr Schwamb did a good job. However the billing and insurance processing by Clarkson is terrible…read more Because they processed it using the wrong insurance I overpaid by $303.94. I called the store an hour or two after I Ieft, they said they needed to get some approval before they could fix the matter. They eventually submitted it to the correct insurance, but their new invoice does not show the amount I already paid and they're asking me to pay $238.27 more. I've had numerous texts and calls trying to get this straightened out over the last 3 months. It's still unresolved. Because of their incompetence in handling the insurance and billing, I will go elsewhere for my eyecare in the future

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    Clarkson Eyecare
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    Riverview Optical - opticians - Updated July 2026

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