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    St. Charles Optical

    4.2 (5 reviews)
    Closed 8:30 am - 5:30 pm

    Services - St. Charles Optical

    Eyewear fitting

    St. Charles Optical Photos

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    6 months ago

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    1 year ago

    Pleasant, helpful, great selections to choose from. Fast delivery of my new glasses. .

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    3 years ago

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    7 years ago

    This is one of the best places for anyone who is needing to be purchasing glasses. They have several options and are EXTREMELY helpful.

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    7 years ago

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    LensCrafters

    LensCrafters

    (8 reviews)

    St Peters

    I was in the St. Joseph's Hospital in St. Charles without my glasses. Lewis and Clark Gardens…read moreRehabilitation Center had appropriated them (but that's another review). I checked everywhere I had been to make sure that it was L&C that had stolen them. Yep. They had been sucked down the Black Hole of Allen's (the worst nurse at L&C IMHO) ego. I phoned Walmart in O'Fallon where I had originally purchased the glasses (approx. $280) but they would be unable to replace the glasses for a week! I phoned a local optician but that shop told me that it would be two weeks! I was desperate! That night I talked with my ex-wife who lives in a small town in Alabama (yes, Mary and Henry. You can still be friends with your ex). She had just gotten new glasses at her local LensCrafters. The glasses cost her about $250 and were ready in less than an hour! I know. Sounds like a LensCrafters Commercial. Quite honestly I was skeptical. I found a LensCrafters close to St. Joseph Hospital in St. Charles on the internet and phoned them. I explained my problem: I was in the hospital and L&C Rehabilitation (Allen) had eaten my glasses. I would have to order the frames unseen and hope that the Walmart Eye Center in O'Fallon would release my prescription. Then there was the problem of delivery. I have no local relatives and just recently moved here from Alabama so have few friends. The manager of this LensCrafters said there would be no problems and he was as good as his word. The new glasses cost just over $300. He personally delivered my glasses to me in my hospital room before 5:00 the same afternoon. Thank you, LensCrafters for being a standup company. I don't trust reviews like this one. Those who know me will know that it is true and absolutely accurate. For everyone else, I urge you to try this eyestore.

    If I can give a no star, I would. Bought several glasses over the year but this will be my last…read moretime. My lenses rose coating was flaking around the lens. I went to the store the first time, not cover since no lens protection. Report to corporate and they said to go back to store. The rest of employees were very nice and she saw the flaking. She said manager will call you. He did not instead she called back and I said I wanted to speak to the manager. Almost 2 months later still not heard from him. I went to Costco and Target optical (own by same company) for 2nd and 3rd opinion and all said they would redo the lenses. The they later said there is a 90 days warranty. I have my lenses adjusted many times by only them and they never reported to me. I then contact BBB, the manger wrote I stepped on my glasses. Never have and on top of that why the flaking of the rose coating. I only asked for a replacement of the lenses not refund. No more coming here. Also BBB has multiple F rating for Lenscrafters at this location

    Clarkson Eyecare

    Clarkson Eyecare

    (31 reviews)

    $$$$

    St Charles

    Dr. Schwamb's customer service was great! He seems to genuinely care about the health of his…read morepatients eye care, and was straightforward with his advice. The main reason for the lower rating is simply because of the customer service provided by one of the members from the from desk staff. There were slight indiscriminate indiscretions noted from interacting with her that left me feeling an overwhelming sense of feeling like I received inferior service. The young lady ignored me twice as I stood directly in front of her asking simple questions to assess how I needed to move forward with potentially purchasing frames, in which prompted another worker to ask if I received an answer from her. Overall, I had an appointment, received an eye examination , and purchased a nice pair of frames. But, I will not utilize this office moving forward for my family's or my own appointments.

    Absolute jokes over here. Messed up my appointment 3 times, couldn't figure out who transfer me to…read moreorder new lenses. Finally after the 3rd attempt they booked my appointment with the right doctor at the right location. It's a snow and ice storm and I end up being 2 min past the 10 min grace period. Despite the fact that I called and pleaded that I was on the way, please don't cancel me the roads are sketchy and I'm almost there, they cancelled my appointment. The building was empty by the way and on a day where I'm sure people were missing and canceling appointments. Basically just a complete lack of empathy and the only solution they offered was for me to wait 2 hours for another appointment. I get I was late but your store is dead and it was 2 min past the grace period and I called to let you know. Really was just looking for any kind of accommodation or help but no the 10 min grace period is the ultimate and infallible law of the land even in the most understandable of circumstances. Looking forward to finding a new optometrist for the foreseeable future EDIT finding a new optometrist is a headache but still faster and easier then trying to get an appointment with these clowns (44 min phone call just to make the wrong appointment)

    St. Charles Optical - opticians - Updated May 2026

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