1. Missouri Vision Care

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Saint Charles, MO

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Missouri Vision Care

5.0 (1 review)
Closed • Closed

Services - Missouri Vision Care

Eye exams

Eyewear fitting

Retinal imaging

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2 years ago

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Thebe B.

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People searched for Optometrists 448 times last month within 15 miles of this business.

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LensCrafters

LensCrafters

4.2(15 reviews)
7.3 mi
•$$$

Beware of Bait-and-Switch Sales Tactics at This Location…read more THE SALE: We specifically requested premium Crizal HR coatings and XTRActive Polarized Transitions lenses that would darken while driving. THE "WAIT 3 MONTHS" TRAP: When the lenses didn't darken in the car, staff told us to give them three months because they would get darker over time. We followed their advice, which pushed us past the 30-day window. THE REVEAL: Within two months, the lenses were also severely scratched. When we later reviewed the order with LensCrafters, we discovered we had received neither the Crizal HR coating nor the XTRActive Polarized Transitions lenses we specifically requested and were told we were getting. THE BLAME: Management then told us we were past the 30-day return window, wanted about $1,400 for replacement lenses, and said we should have caught the abbreviated product descriptions on the receipt. You shouldn't need an optometry degree to decode a receipt and make sure the salesperson ordered what was requested and promised. This is about trust, and LensCrafters completely lost ours.

Go somewhere else, literally anywhere else. Made an appointment for my 8yr old daughter, when we…read morecalled to make the appointment we brought up her age and made sure they take kids this young. Person on the phone said yes. When we get to the appointment and she is being seen, the Dr said we don't normally take kids under 10 or 12. And of course he is having issues. Long story short after 2 separate visits and given a prescription which was 100% wrong. My daughter could see even less wearing the glasses. We were told to take her somewhere else. It's like they just wanted to bill our insurance twice. Because now that I'm asking insurance for another evaluation LensCrafters doesn't respond to the first 2 letters and with just a couple days left of their window to respond/ dispute they request to be sent over the paper work again. Pushing my daughter reevaluation out longer than the normal 30 day period. They made the mistake. They told us to go somewhere else. Now they won't even submit the documents needed so she can see a different Dr.

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LensCrafters
LensCrafters
LensCrafters

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Eyewearhaus

Eyewearhaus

4.3(39 reviews)
7.7 mi
•$$

I've overlooked this storefront for years. I didn't even know it was there until I was in the…read moremarket for my next pair of glasses. Don't be fooled by the storefront. It was very non descript and in the same strip mall as Oishi Sushi. As you walk up to the door it looks small but once you walk in it reaches far back and you are greeted with tons of selection. I really was impressed. I started with an eye exam that I had scheduled. They took my insurance and were very pleasant and prompt. Following my exam the staff was very helpful with selecting eyewear that fit my profile and face type. I have a big fat asian head and it is often hard to find proper fitting glasses that fit my look. My only concern was the initial cost but you do get what you pay for. Some top of the line frames/designs. I really wasn't even pressured into purchasing which I appreciate. I followed-up and purchased my glasses a few days later after searching around at different stores. The lenses came in about 7-10 days but I was in no hurry. Picking up was a breeze. They offered extra lens cleaning cloths and made sure I was happy with my purchase. I had 30 days to assure I was happy with a return option. Thanks Eyewearhaus for making my experience very pleasant. Thats all I can ask for. I'll be back for a new pair in a couple of years... maybe sooner.

I worked with Alina and it was a great experience. When I told her I was a retired teacher she…read moretold me about a teacher who inspired her. I was there quite awhile picking out new glasses. I noticed a few people coming in and Alina, or one of the other employees, addressed the people by name. Alina told me that Eyewearhaus has a, "Mayberry" feel to it. Well done

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Eyewearhaus
Eyewearhaus
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LensCrafters

LensCrafters

4.0(8 reviews)
5.3 mi•St Peters

I was in the St. Joseph's Hospital in St. Charles without my glasses. Lewis and Clark Gardens…read moreRehabilitation Center had appropriated them (but that's another review). I checked everywhere I had been to make sure that it was L&C that had stolen them. Yep. They had been sucked down the Black Hole of Allen's (the worst nurse at L&C IMHO) ego. I phoned Walmart in O'Fallon where I had originally purchased the glasses (approx. $280) but they would be unable to replace the glasses for a week! I phoned a local optician but that shop told me that it would be two weeks! I was desperate! That night I talked with my ex-wife who lives in a small town in Alabama (yes, Mary and Henry. You can still be friends with your ex). She had just gotten new glasses at her local LensCrafters. The glasses cost her about $250 and were ready in less than an hour! I know. Sounds like a LensCrafters Commercial. Quite honestly I was skeptical. I found a LensCrafters close to St. Joseph Hospital in St. Charles on the internet and phoned them. I explained my problem: I was in the hospital and L&C Rehabilitation (Allen) had eaten my glasses. I would have to order the frames unseen and hope that the Walmart Eye Center in O'Fallon would release my prescription. Then there was the problem of delivery. I have no local relatives and just recently moved here from Alabama so have few friends. The manager of this LensCrafters said there would be no problems and he was as good as his word. The new glasses cost just over $300. He personally delivered my glasses to me in my hospital room before 5:00 the same afternoon. Thank you, LensCrafters for being a standup company. I don't trust reviews like this one. Those who know me will know that it is true and absolutely accurate. For everyone else, I urge you to try this eyestore.

Before I ever drove to the office l called ahead to ensure they were able to provide the…read moreconfiguration of glasses l need, a pair of inverted bifocals. They said no problem, when l arrived we went over it again prior to my exam. After I racked up a bill l was told that they're NOT able to provide said glasses. I may have to go to Canada or Mexico to have a simple occupational script filled.

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Overland Optical Family Eye Care

Overland Optical Family Eye Care

5.0(5 reviews)
1.3 mi•St Charles
•$$

A hidden gem! Right next to McAllister's Deli and yet I never noticed it. I had been going to…read moreClarkson Eyecare for several years, but was never completely satisfied. My prescriptions varied by the doctor and the day. Once I hit THAT AGE and needed bifocals, it was worse. So I found Overland on Yelp and realized I had driven by it a zillion times without even realizing it. The staff are very friendly and prompt. They usemore advanced equipment than the other place, too. Dr. Lueckenhoff is great. He was very helpful in understanding what I was unhappy with in my last set of contacts and is currently working with me to find the right contact lenses for me. Meanwhile, I have a new pair of glasses that are very nice and prescription-perfect. I would have no qualms recommending anyone to go here (except my ex. He can find his own place!) August 2018: I just took my 80+ yr-old father in for an eye exam and glasses. He was way overdue. The team did a great job attending to his needs, helping him find glasses similar to his current pair, and working with his insurance. He didn't think he needed new glasses until the doctor showed him the before and after of his prescription!

All of the staff at Overland Optical were extremely nice and very helpful. Dr. Brown examined my…read moreeyes after her technician, Joe, checked for eye diseases and took measurements and pictures. This was one of the most thorough, high tech exams I have ever had, including ones from my Ophthalmologists. Dr. Brown took her time answering all of my questions, and even looked up several products on the Internet that she felt would be beneficial for me to use. She has a very gracious and calming way of handling her patients, and she used color computer photography of both my eyes to better explain what was going on. I highly recommend her! Karen W.

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Overland Optical Family Eye Care
Overland Optical Family Eye Care
Overland Optical Family Eye Care

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Missouri Vision Care - optometrists - Updated October 2026

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