The doctor and office manager are unprofessional, condescending and rude. The practices in that…read moreoffice are unethical! They are overpriced ! Don't waste your time or money !

The doctor is fantastic! The staff needs to do better because they used to really be awesome. I'm…read moregetting mediocre service from them this time around and why wouldn't you measure the PD for a child without being urged to??? Last year we were sold 2 broken frames and still returned. Get it together because the doctor may be what's keeping the customers. I've been coming here for 10 years but I'll switch up quickly!

I was looking forward to trying Overland Optical in Overland and although the staff was…read moreknowledgeable .... I will NOT be going back! All I wanted was to find an eye doc and staff that would help and listen. Finding a pair of glasses has always been difficult for me. This experience started off hopeful, but after I got my glasses it went downhill! I paid a WHOLE LOT of money for a pair of glasses that have been nothing but trouble and are now causing my vision to be worse. Each time I went back for an adjustment and / or expressed my concerns / worries in regards to how the glasses were working out for me, it always ended with "give it a little longer". On my final visit I was told my glasses were no longer under warranty. OF COURSE NOT! Yes, I accept my part in not knowing the exact date my warranty expired, but as mentioned, when I would go in for assistance I was trusting the experts. It became harder for me to express my concerns as I was now starting to feel very much like a number and once they got my money my concerns were not important enough to be heard. This may not be the case for everyone, but was for me. If anyone knows of an eye doc and staff that truly want to help, please let me know.

Always an enjoyable experience when we go there. The staff are amazing and very knowledgeable and…read morefriendly. We have been going here for the past few years and I would highly recommend them to anyone.

Dr. Sturm is rude and dry. Rush though the appointment because she had so many booked back to back…read more I called a few days later and got my mother's records switch to a new clinic.

Reception- Excellent Doctors - Excellent…read more Surgery - Excellent Surgery nurses - Excellent Pre-exam technicians - Excellent Lobby - it is ready & over due to be upgraded to a more comfortable chairs. It's dated. Eye Glass Department - staff efficient. Selection of eye glass frames - FAIR Landscaping - OK but definitely not good. 3-15-18 6 mth. Check up. Pre-exam check up with Megan, technician....excellent and thorough. Very nice & very pleasant. Very high efficiency. Reception - Efficient & pleasant. Dr Stickle.....extremely high standards, very professional, extremely polite. He is the standard....no room for improvement. Men's restroom - extremely clean and well stocked. ONE PROBLEM AREA: used paper towel container.....foot pedal to open....IS BROKEN!! I advised them 6 months ago and still broken

I was thrilled with my care by Dr. Bruce Cohen! I went to him for cataract surgery after several…read morefriends recommended him AND I had talked with other eye doctors. It was obvious that Dr. Cohen cared greatly about his patients and was willing to take the time to explain clearly answers to all my questions. I chose, in consultation with Dr. Cohen, the Light Adjustable Lenses, and they were exactly the right choice for me. He is very smart, knowledgeable about all the eye challenges I had, and has well trained staff to support him. When/if I had any questions between appointments, it was easy to talk with a professional tech person who could help me right then. I heartily recommend Dr. Cohen and Cohen Eye Associates.

I received Excellent care and thorough care…read more My 1st visit was in 2023 and just left my 2024 annual with Dr. Noonan. Dr. Noonan is terrific, pleasant and patient. A very calming demeanor for an anxious person like myself. She answered all my questions, and she made sure to ask about my medical history and what meds I was taking to ensure I had and accurate, healthy eye exam. She keeps my off site and BJC medical doctors informed of my status. Her optic assistants were all great, thorough and professional. The office intake staff are professional and accommodating to patient needs. I would recommend COHEN ASSOCIATES if you want excellent care.

Until now, easily a 4 1/2 stars. This time, not so much. I was notified that my trials were ready…read moreand went in to pick them up. A week later I received a text that my order was ready, odd since I had not confirmed the trials worked but while near by went in to pick them up. Was told it was a duplicate message that went out by mistake. No problem, while I am here let's go ahead and order the contacts. Eight weeks later I call to see when they will be ready, told "sorry the order was never placed". Now have to wait another month, maybe two for them to arrive. Add to this my doctor was late and after 30 minutes had to see another doctor. Too much hassle for what is an above average market price point. Edit: I received a call from Dr. Dowdy and am amending my review. He reached out not to ask me to change it but to help find a satisfactory resolution to my concerns. Suffice to say we an achieved that. It's when things go sideways you have a chance to distinguish yourself. Thanks for striving to be better.

Once upon a time ago LensCrafters inside the Galleria carried Chanel but they no longer do. But…read morethat's ok because LensCrafters is out of network with my insurance company. I had contacted Chanel to see if anyone in the area carried Chanel optical frames and they referred me to Optical Expressions! I was a little skeptical on traveling far (Mind you, I traveled about an hour just to get my eye exam and frames. It's well worth the two hour trip to and from home). but they have a huge selection of frames which is awesome! More than I expected actually. Anyways, upon arriving, I was greeted and helped by Lisa and literally a month later she still as sweet as can be. The frames I wanted, were not in stock and she had ordered them for me. She told me it usually takes 15 days since they're being ordered out of the US. They came in an week later! Faster than I expected which was awesome. So instead of me traveling back out there, she had mailed them to me which was a huge plus! The glasses also arrived within two days after they had my lens made. She was just awesome from the start!!! I also had Dr. Julie to do my exam, she was super nice and friendly! I would highly recommend both ladies. Actually the entire staff was very friendly! Overall, If you're looking for an optical place with an extensive selection of frames and beyond awesome service....Optical Expressions is the place to go!

From the minute you step in the door staff are greeting you. Appointments are prompt running on…read moretime and all the staff are engaged working as a true team. This is always an indicator of great management. When staff are happy engaging in work and welcoming then you know this is a great business. The selection of frames is amazing. I worked for a corporate optical for several years and we were limited on what variations we could get of frames. Well not at Heitz they have such a great selection and at amazing price points. I wanted a frame I found on line and it was not one normally in stock...no problem it was ordered and there in a week with no obligation to buy. I did in-fact choose it. I will close by saying the store has an in-store lab and this attention to detail is so important especially for progressive lens and people with astigmatism. I have not had such well made glasses since I was making my own! They take most insurance and are an easy drive up to Alton, IL. Trust me it is worth the drive you will be pleased with the drive to Heitz.

Dr Anderson is a gem!! She examined my mother, with extensive memory problems, with great care and…read moreunderstanding. She was friendly and really connected with her. Finding people that will take extra care and make an effort to comfort are a real find! We will definitely be going back!

They were very quick and efficient and they had a great sense of urgency…read more They did good quality work as well at a reasonable price

This location sadly, is out of business it seems. Sign on the door appeared to be for lease. No…read moreindication of a move or optional store.

I guarantee that you will feel at ease and at home at this Clarkson Eyecare branch. I had never…read moreonce, in the many years I've worn eye glasses, had any fun whatsoever while buying them until I came here. Kaitlyn, the Optician, encouraged me to try on as many frames as I pleased. She just let me go at it, helped me have a lot of fun, and answered all of my questions. At no time did I feel rushed or the slightest pressure to "buy up". Kaitlyn simply let Clarkson's wide variety of frame styles and colors, quality and value speak for themselves. In the end I bought 2, including a top tier designer pair of eye glasses. Both pair is of much higher quality yet cost A LOT LESS than I always paid for 2 pair at that other optical company that perpetually advertises "two-fers". So if you ever read my review, THANKS, KAITLYN. And I will be back.

After 20 years of being a loyal customer. I called Clarkson on Dunn Road on 11/19/19 to make an…read moreappointment. True, I cancelled 1 appt this year June-ish & missed 1 this year September do to jet lag. The girl on the phone for Dunn Road Clarkson states "you now I have to call the DAY you need an appointment, we will no longer allow you to make a future dated appointment." I said excuse me.....that cant be true. She said yes it is true & I said that's ridiculous & good-bye! Adios Clarkson on Dunn Rd, Florissant, MO. NO love lost sheeeesh.

A hidden gem! Right next to McAllister's Deli and yet I never noticed it. I had been going to…read moreClarkson Eyecare for several years, but was never completely satisfied. My prescriptions varied by the doctor and the day. Once I hit THAT AGE and needed bifocals, it was worse. So I found Overland on Yelp and realized I had driven by it a zillion times without even realizing it. The staff are very friendly and prompt. They usemore advanced equipment than the other place, too. Dr. Lueckenhoff is great. He was very helpful in understanding what I was unhappy with in my last set of contacts and is currently working with me to find the right contact lenses for me. Meanwhile, I have a new pair of glasses that are very nice and prescription-perfect. I would have no qualms recommending anyone to go here (except my ex. He can find his own place!) August 2018: I just took my 80+ yr-old father in for an eye exam and glasses. He was way overdue. The team did a great job attending to his needs, helping him find glasses similar to his current pair, and working with his insurance. He didn't think he needed new glasses until the doctor showed him the before and after of his prescription!

My appointment with Overload Optical was wonderful. Dr. Lueckenhoff and Julie were so helpful in…read morethe information they gave me. I will be recommending your business to all of my family and friends.