I think my family has been going here for 25 years! We first saw a doctor for the majority of those…read moreyears and then she retired. We've been seeing Dr. Langford since then. We go annually for the full checkup. My husband wears glasses and I wear contacts most of the time, but I also wear glasses. I believe at least one or two of our (now adult) daughters still go here as well. In addition to annul visits, as a family, we've had a few eye issues come up over the years. We've always been able to get in quickly and we received excellent care. I didn't know you could have an ulcer in your eye until it happened to me! But they took good care of me after it was diagnosed. The staff are (mostly) friendly and always willing to help me choose frames. I can be indecisive! Do they ask if you want an additional test that insurance doesn't cover? Yes, they do. I always get it. I hear people complain - they think it's a money grab. Guess what? You can say no! I took a star off because of the billing. I don't think it's because of this location. I think it's the company. We NEVER get through a visit/cycle without them either sending us a check for overpayment or we get a bill because we didn't pay enough originally. Every time. And it's usually months after our appointments. That's our only issue with them. I really like the care and attention to detail during my eye exams and will continue to be a patient!

My husband bent the earpiece on his favorite prescription sunglasses. They were very expensive, and…read morehe was afraid he would have to purchase a new frame. I was in the vicinity of Clarkson Eyewear on Clarkson Road in Chesterfield, so stopped in with the mangled glasses. To my delight Emma greeted me and asked how she could help. I showed her the damaged sunglasses and she said she'd attempt to straighten them back to the proper position. It worked! I was ready to purchase new frames from them, but Emma was able to restore them to like new condition. The best part was there was no charge. Briana, Jody, Emma and another associate there could not have been nicer, more professional or accommodating! They run an excellent business. They carry quality eyewear and offer outstanding service. Highly recommend Clarkson Eyewear. I'll be back to look at frames in the future as needed!

I don't normally write reviews but felt the need to share my horrible experience for others to…read moreconsider. Overall the service for my exam was fine but when it came down to buying glasses the sales tactics were obvious and horrible. When I started to question the costs I was given diff excuses trying to justify why my glasses were sooo expensive, even when having vision insurance. They told me that buying the same glasses with my insurance would cost me more based on the funny math used for the lens and bundling pricing. Highly recommend taking your prescription to another company or online to save you a lot of money! Sad!

office has unethical billing methods: was charged a…read morefraudulent insurance co-pay: insurance knew NOTHING about fraudulent claim!

I ordered contacts 2 weeks ago for my left eye. Spoke to Abby and had three phone conversations…read more(with the staff) and NOTHING is in my chart. I clearly stated the left eye, precision 1 contact is fine, the right eye has to be figured out. Now today the doctor is not in. Will not be returning to this location and only have to order contacts is bc of my insurance coverage.

Very aggressive on receiving personal credit card and insurance information my first visit…read more Wasn't a favorable one but the second appointment was I rather go to Walmart! Still second rated be wise look elsewhere For good give a damn service not here

excellent care, great staff & very responsive to calls and texts. As a healthcare professional…read moremyself, I'm very particular about the quality of care provided.

I have been going to Dr. Goerrs for years. Not for glasses but for dry eye. I have to tell about…read morea couple of experiences with him. A few years ago my daughter, who was a patient at the time, was in a softball tournament in Kansas City. She forgot to bring extra daily contacts with her so I called Dr. Goerrs office on a Saturday morning when they were closed. He knew another doctor in KC and gave them her prescription so we could go to his office and pick them up. This past weekend I was getting ready for my grandson's birthday party and something scratched my eye. I was walking around with one hand covering my eye. I called Dr. Goerrs on his emergency line. He calls me back shortly after. First he apologizes for not answering my call but he just got off a plane in St. Louis and he hasn't even gotten his luggage yet. I tell him what happened and he sent out a prescription to my pharmacy before leaving the airport. We picked it up right away and I could start using it before the party started. Not many doctors are that caring and would go to those lengths to help a patient. Marilyn W.

The glasses which I purchased from the maplewood store are of the poorest quality I've ever…read moreexperienced. The coating on the glasses are peeling. making everything look blurred and smudged. The technician called another store then started saying the glassed were scrathed when it was obvious the coating on the lens were peeling.

I was definitely skeptical about going to Walmart for a check up, but I actually had a wonderful…read moreexperience! Today I had my first eye appointment at Walmart Vision Center--Dr. Todd Wollbrinck was fantastic! He was super knowledgeable about my eyes and explained everything in a way I could understand--much better than previous eye doctors! I've always been nearsighted and have needed glasses/contacts, but I didn't know I had slight astigmatism; it explains why weird things happen with my eyes sometimes. Very informative and friendly. And, all of the staff was really nice and helpful as well. 10/10 would recommend, and I will be back next year! :)

I have had experience with various Optical centers in various cities and states. The Costco Center…read morein St. Peters is by far the best,and l have been 83 years on this earth. No, l was not born wearing glasses but have required some visual aide for 40+ years. I have only lived in this area 5 years but for as long as l am here, l will remain a customer of this Eye Center and l surely hope the staff they currently have will remain as well. Thank you for all you have done and continue to do. You all deserve a raise! God Bless You, Judith Allen

Excellent service, and reasonable prices! I highly recommend them, and Smith vision care for the…read moreeye exam

I had an infection pop up while visiting a friend so I wasn't close to my normal doc. This location…read moregot me in the same day and I was in and out with no issues. Dr. Lyman was informative and personable about my situation and didn't add any extras I didn't need. It's always good to have a doctor laugh at my silly nervous jokes I always make when seeing an optometrist. My mother was my optometrist my entire life, until she passed away recently, so seeing new optometrists can be a whole thing for me sometimes. That's where the nervous joking comes from. It was nice he had a sense of humor and talked me through the whole process. I highly recommend this doctor and location!

As a returning customer of Performance Eyecare in Cottleville, I was there in April of this year…read morefor my exam and I was encouraged to purchase "Eye Promise" supplement ($221) in order to hopefully improve a pending eye condition. The lady explained the daily doses and told me to come back in six months so Doctor Lyman could check for improvement of that condition. She said there wouldn't be a charge. I returned in September for the test. As the lady began the test, she informed me there would be a $25 charge. I stated that the lady before said there wouldn't be a charge. The only reason for this visit was for a test to check for improvement. She went out to ask somebody but came back and said they were all busy. She was fairly friendly before that but then her demeanor changed. I said it's not the end of the world but stated that's what I was told. She then took me to the exam room. As Doctor Lyman and I were talking another lady came in and immediately broke into the conversation to ask me how many more bottles of Eye Promise I wanted to buy. I went out with her to pay for them ($117). She was not friendly or interactive other than telling me the total amount due and that there was the now popular additional charge for using a credit card. She got my receipt and I put it in my bag. She didn't respond with anything. Not a "thank you" or anything else. I could have been adamant about the $25 charge. While that is less than pocket change to me it's the thing of what I was told in April. I followed Dr. Lyman to Performance Eyecare because he has been taking care of me for MANY years. I was not nasty or ignorant about the charge. I always show respect to those who do their job to sell me a product or service. I expect the same from those who need ME as a customer. I walked out the door and wondered what I did wrong. I paid what they told me even though it was incorrect but I didn't disrespect them. When I was in retail the owners would sometimes remind us that the customer keeps the business open. Disrespect and foul attitudes towards a pleasant customer will often be devastating for the business. Also, the employees of Performance Eyecare appear pushy to increase sales. I don't appreciate that either. Dr. Lyman has always been kind, attentive and respectful to me over the years. However, some of the other employees are my reason to never return. I won't pay their expensive prices for foul and uppity attitudes. Also, this business will text me after I've been there to ask me to take a survey. I gave them a perfect review after my prior visit. I then got a thank-you text for my "great feedback" and was asked to share it on Google. After my review pertaining to this last visit, I heard nothing. They didn't have the integrity to contact me. I gave them time however they only respond when the review is warm and fuzzy. That's alright, now this will be posted on Yelp and Google.

I cannot possibly put into words just how AWESOME this place is!!! If I could give them 10 stars I…read morewould! Dr. McCullough is the BEST Eye Doctor I've evver had! He figured out the real issue with my eyes that at 51 had NEVER been figured out! And believe me, I went to a LOT of Doctors before him! The Office Staff could not be more professional or nicer!!! Every single person there, clearly wants to be there and has passion in their work!!! I can honestly say that I ENJOY going to the EYe Doctor!!

I had my exam elsewhere, but I have VSP insurance and they are in network here. I cannot remember…read morethe name of the woman who helped me, but she was amazing. She was patient while I literally tried on every frame in the store and even more patient when I needed to run over and get my RX across the street. I never felt pressured or like I was being given a sales pitch. They even gave me a pen for coming in. I can't wait to pick up my new glasses this week AND I'll be taking advantage of their 50% off a second pair for some sunglasses.