After having very bad annual eye exam experiences with other providers, finding Optical Expressions…read morewas truly a breath of fresh air! My family members recommended this location to me after having their own amazing experiences with Dr. George Dowdy. About a week or two in advance, I was able to easily schedule my own appointment over the phone. Sandra at the front desk is so friendly and helpful! The first-time patient check-in process was simple and straightforward. In no time at all, I was called back for my eye exam. I had Dr. Lacey Brinkman, and she was wonderful. She took the time to make sure I didn't leave with any questions, and we were able to order my new contact prescription with ease. Highly recommend Optical Expressions in Clayton for all of your eye care needs!

My son needed an eye glass adjustment only. With the glasses not purchased their and out of town I…read morecalled. They said come on in. Curbside parking in front of the business. The storefront is attractive. Staff was phenomenal and addressed the issue immediately. I think we talked with the owner too! Highly recommend.

I have been going to this ophthalmological group for several years. On my first visit Dr. Matthew…read moreCounsel redirected me to a retinal specialist , having noted a problem with my eyes. Since then I have relied on him for my care. He did the surgeries for the corneal implants. In addition, Both offices are well run--no long waits, friendly and helpful staff, pleasant atmosphere.

I made a move after years at another eye care provider. Glad I did! This state-of-the-art facility…read moreis staffed by caring and knowledgeable folks. My eyes have found a new home!

Thank you for a professional and excellent experience. I highly recommend Koetting Eye Center!read more

Been going there 40-50 years. Excellent care every time! Dr…read moreCarmen Castalino has been my Dr but now occasionally I get one of his sons! Who are excellent too!

I would trust my eye care to no one else! All staff are friendly, professional and knowledgeable…read more the doctors are excellent. I always feel I receive a high level of care. They listen to me and provide good answers and suggestions. Highly recommend.

I have been going to Koetting for over 30 years…read more Their exams are detailed and accurate. My glasses are great and the prices are reasonable. They also accept all major insurance.

This recent visit has been the absolute worst customer service experience I've had in a long time…read more Employees are incompetent and they lie to your face. It's been over a month and I still cannot get a simple prescription for a different type lens so I don't even have the sample lenses yet. I also requested glasses made, but I needed the doctor to make one simple change to the prescription. This also has still not been accomplished. These seem like simple tasks for an office staff but I am pretty sure the employees are the dumbest and most uninformed they could find. Also they simply don't seem to care. Avoid Clarkson Eyecare in Creve Coeur.

This place gave me an eye infection by using dirty equipment from my eye exam. Then made me pay to…read morecome get it fixed. I dealt with a swollen eye and a sti for a couple weeks which truly hampered my work. They were nothing but rude and continue to overcharge after the fact. I've asked to speak to someone regarding this issue for close to a year now and they chose to ignore. I guess my family's business is not important to them. Don't waste your money and time here. Look elsewhere. Update: Can I get a response to my email Jesse?

The customer service was great! The optometrist was very kind and knowledgeable. He took his…read moretime with me and explained everything to me. Lucky to have found this optometrist.

I wasn't really shopping for glasses. In fact, I was just visiting St. Louis. I was walking down…read morethe street one morning and passed The Eye Bar and their window display caught my eye. I went in and they immediately began showing me glasses. And they really listened to what I wanted. I picked a pair, got a prescription made downstairs (Due to what is basically a long story, I am hard to measure a prescription for in my right eye. It is slightly paralyzed.) They got the best prescription I've ever had! In less than a week, my glasses arrived at my home in another state. I still love them!

We are not clients but stopped in to have a pair of glasses adjusted because the earpiece was bent…read more Louis Loaiza helped us, and got the glasses fixed in no time, with no fee being charged. We really appreciated his professionalism and his help. We will go back when we need new glasses!

If you want personalized service with an array of luxury frames, this is the place for you. Louis…read moretakes time with each client and he really knows his craft. I love my new frames! Go see Louis and he will have you looking spectacular.

Literally cannot say enough about this entire clinic. I followed Dr. Miles from her former…read morepractice, and I am SO glad I did. Complete transparency, Dr. Miles is always fantastic, but the staff at her old location was not. The ENTIRE staff at Kirkwood Eye Associates is fantastic! They are always super helpful and go out of their way to ensure you have a great visit and don't leave with a bunch of unanswered questions. They take as much time as needed to walk you through everything, explain everything and what I like most is there is never pressure to spend money. In fact, they suggest ways to save you money in a lot of cases. If you need contacts, glasses, whatever - look no further, Kirkwood Eye Associates is the best!

I've gone to Dr Biondo since the day he opened shop, in Kirkwood…read more Dr Biondo is very knowledgeable and professional. His assistant, Lauren, is first-rate, as well, Both have been very thorough and patient, in assisting me w/the twists and turns, in my journey w/dry eye and Scleral lenses.

DO NOT GO HERE!!!!!! Horrible experience every time I go but tried to go back again because I need…read moreto order contacts. They refused to extend my prescription and made my come in to get it renewed. I have a have a 4 month old baby and got a babysitter for my appointment at 2:30. I arrived 15 minutes early and they told me my appointment was actually at 2. It was not! They then tell me that they can not see me because the Dr. is seeing another patient. The patient ended up being someone the WORKED THERE. They could have easily seen me. The Dr. was standing there doing NOTHING. Instead she offered me contacts THAT AREN'T EVEN MY PERSCRIPTION. How is that better than just extending my prescription so I can order new contacts?! ALSO I had to call multiple times to make this apppointment and was hung up on twice. WILL NEVER RETURN!!!!!

I strongly advise others to avoid the Pearle Vision store at 1758 S Hanley Rd, St. Louis, MO 63144…read morebased on my extremely poor experience over the past three months. In December 2024, I ordered a pair of progressive prescription lenses, using my own frame. I paid $571 out of pocket after applying my EyeMed insurance benefit, and to this day, I have not received a single usable pair of glasses. The first set of lenses caused double vision and had to be remade--Pearle Vision's own doctor confirmed that my prescription was accurate and suspected incorrect optical measurements. I received the remade lenses sometime in February, but they still didn't work. After another eye exam in early March, I was again told it was likely a lens or measurement issue. I completed a remeasurement on March 6, and was told the lenses would be remade again. When I followed up on March 28, I was shocked to learn that nothing had been done--the staff member who helped me had left the store, and my case had simply been dropped. I also later found out that the original store manager had left, which may explain the disorganization--but it does not excuse the failure to properly hand over customer cases or communicate with me. To make things worse, when I returned to the store to ask for a refund, the new manager told me it was store policy not to give refunds--a policy I was never informed of at the time of purchase. When I asked her to speak with her supervisor, she told me she couldn't make the call because the supervisor was located "in another part of the country." This was at 12pm noon, during business hours across all U.S. time zones, so the explanation made no sense to me. She told me I'd have to wait three business days, despite the fact that I was standing there in the store--having taken time off work and come out in the rain to try to resolve this issue. Rather than showing any willingness to help, the manager simply said, "We're done here," and asked me to leave the store. I did not feel she took my situation seriously or made any sincere effort to resolve the problem. I have already returned the non-working lenses to the store, but I am now out $571, have no working glasses, and have also lost my EyeMed vision benefit. I will be contacting Pearle Vision corporate, EyeMed, my credit card company, and consumer protection agencies to report this experience and request a full refund and insurance benefit reinstatement. If you care about your vision, your time, or being treated with basic respect as a customer, I strongly recommend avoiding this store.