I was in the St. Joseph's Hospital in St. Charles without my glasses. Lewis and Clark Gardens…read moreRehabilitation Center had appropriated them (but that's another review). I checked everywhere I had been to make sure that it was L&C that had stolen them. Yep. They had been sucked down the Black Hole of Allen's (the worst nurse at L&C IMHO) ego. I phoned Walmart in O'Fallon where I had originally purchased the glasses (approx. $280) but they would be unable to replace the glasses for a week! I phoned a local optician but that shop told me that it would be two weeks! I was desperate! That night I talked with my ex-wife who lives in a small town in Alabama (yes, Mary and Henry. You can still be friends with your ex). She had just gotten new glasses at her local LensCrafters. The glasses cost her about $250 and were ready in less than an hour! I know. Sounds like a LensCrafters Commercial. Quite honestly I was skeptical. I found a LensCrafters close to St. Joseph Hospital in St. Charles on the internet and phoned them. I explained my problem: I was in the hospital and L&C Rehabilitation (Allen) had eaten my glasses. I would have to order the frames unseen and hope that the Walmart Eye Center in O'Fallon would release my prescription. Then there was the problem of delivery. I have no local relatives and just recently moved here from Alabama so have few friends. The manager of this LensCrafters said there would be no problems and he was as good as his word. The new glasses cost just over $300. He personally delivered my glasses to me in my hospital room before 5:00 the same afternoon. Thank you, LensCrafters for being a standup company. I don't trust reviews like this one. Those who know me will know that it is true and absolutely accurate. For everyone else, I urge you to try this eyestore.

Before I ever drove to the office l called ahead to ensure they were able to provide the…read moreconfiguration of glasses l need, a pair of inverted bifocals. They said no problem, when l arrived we went over it again prior to my exam. After I racked up a bill l was told that they're NOT able to provide said glasses. I may have to go to Canada or Mexico to have a simple occupational script filled.

I have had experience with various Optical centers in various cities and states. The Costco Center…read morein St. Peters is by far the best,and l have been 83 years on this earth. No, l was not born wearing glasses but have required some visual aide for 40+ years. I have only lived in this area 5 years but for as long as l am here, l will remain a customer of this Eye Center and l surely hope the staff they currently have will remain as well. Thank you for all you have done and continue to do. You all deserve a raise! God Bless You, Judith Allen

Excellent service, and reasonable prices! I highly recommend them, and Smith vision care for the…read moreeye exam

The service was exceptional. What my insurance covered was thoroughly explained. And they even…read morehelped me pick out a frame that was flattering to me. Great place to go! My glasses came within a week! No long waiting. So I got to take them on my out-of- town trip.

This Eye Care store is beyond exceptional in every way! From the time you enter to a kind greeting…read moreand then on to Dr Dowling to picking out your glasses it's great! Plus the finished product is of course picture perfect. I haven't had new glasses in 6 years too! Love Love Love Keeton Vision Care.

After having been to two other eye care places, Clarkson Eyecare was a breath of fresh air. As soon…read morewalked through the door we were greeted with a friendly face at the desk. I told her we were just looking for glasses as I already had a prescription from my doctor. She pointed us in the direction and let us roam. While someone was always available for a quick question, there was no hovering or stalking feelings. When I had two frames and sunglasses picked out along with my son's pair of glasses, Irene jumped in and immediately started looking up my benefits. Even after having a difficult time pulling up the info and having to call to verify, she remained pleasant and apologetic for the wait. We even had to call my eye doctor to verify the script as it was hand written and she was determined to make sure she read it correctly. She combined the current promotion with my benefits and was able to save me a ton of money. The office officially closed at 1pm (On Saturday) and we were there until close to 1:30p. We felt bad making them stay late, but they never made us feel rushed. We even witnessed another person trying to come in after the office was closed. The other technician opened the door and asked how she could help. The person had tried to make it sooner from a memorial because she wanted to take advantage of the current promotion that ended that day. The technician showed great care and offered to give her the promotion rate if she came back on Monday instead since they were already closed. Every person in that office came across as very professional and caring. I will never go anywhere else and will highly recommend this office to everyone that needs eye care. In a world where customer service tends to fall short, congratulations to Clarkson Eyecare for getting it right!

The office staff was stellar, though I found Dr. Hegyi to be a bit brisk. I was a walk-in today, so…read moreI was grateful that I could be accommodated quickly. I was a first timer to this location today, and I would not visit again, unfortunately. The front area looks like it has been renovated or updated fairly recently, but the building is old. The exam rooms are showing their age, and are not well insulated for sound, making them not as private as I'd prefer. The form I was asked read and sign, pre-appointment, could've been straight out of a comic strip... It was a copy of a copy of a copy, it appeared. Black and white, double-sided, and really streaky vertically. Almost impossible to read a line of it, especially given that I was there because I misplaced my last pair of readers a couple of hours before I walked in. So I asked the receptionist about the content, and the purple highlighted sections where I was to sign or initial, assuming it was typical pre-exam patient release form legalese. (It was.) BTW, I went in for a preventative annual eye exam, and as I only wear readers, I'm unable to speak to the experience of purchasing glasses there. Overall, a meh on the exam.

I don't normally write reviews but felt the need to share my horrible experience for others to…read moreconsider. Overall the service for my exam was fine but when it came down to buying glasses the sales tactics were obvious and horrible. When I started to question the costs I was given diff excuses trying to justify why my glasses were sooo expensive, even when having vision insurance. They told me that buying the same glasses with my insurance would cost me more based on the funny math used for the lens and bundling pricing. Highly recommend taking your prescription to another company or online to save you a lot of money! Sad!

office has unethical billing methods: was charged a…read morefraudulent insurance co-pay: insurance knew NOTHING about fraudulent claim!

Update to my review:…read more Holiday time is busy at this location . A great time to check out the seasonal food items. Xmas decor and eat the samples of food offered. Tip: I usually use their inside perk options for this time of the year, curbside pickup for my heavy items and full list of items I need and scan and go to avoid all the hustle and bustle of checkout for my small to medium items. A time changer for sure.

The location is the reason for 4-stars... it's conveniently located right off the highway and goes…read moreagainst traffic from our house, during peak hours. There were plenty of spots and it wasn't chaotic inside the store. They were however, out of a several few fresh food items (salads and stuffed salmon), or some of the items looks spoiled. The holiday stuff is always great and makes shopping for kids gifts a bit easier! Downside: they are under staffed with registers and people to help with the self checkout area. I would absolutely pick this location over the Brentwood/Maplewood one.

I cannot possibly put into words just how AWESOME this place is!!! If I could give them 10 stars I…read morewould! Dr. McCullough is the BEST Eye Doctor I've evver had! He figured out the real issue with my eyes that at 51 had NEVER been figured out! And believe me, I went to a LOT of Doctors before him! The Office Staff could not be more professional or nicer!!! Every single person there, clearly wants to be there and has passion in their work!!! I can honestly say that I ENJOY going to the EYe Doctor!!

I had my exam elsewhere, but I have VSP insurance and they are in network here. I cannot remember…read morethe name of the woman who helped me, but she was amazing. She was patient while I literally tried on every frame in the store and even more patient when I needed to run over and get my RX across the street. I never felt pressured or like I was being given a sales pitch. They even gave me a pen for coming in. I can't wait to pick up my new glasses this week AND I'll be taking advantage of their 50% off a second pair for some sunglasses.

I switched from Crown Optical to America's Best years ago, because the glasses are so much more…read moreaffordable. The two stars are because I've been happy enough with the glasses, and they have a very good guarantee. The problem is the eye doctors. In that regard, it seems to me that America's Best is the optometry equivalent of Great Clips. The overall impression I get is that the doctors that work here are either brand new doctors in their first job, or they just didn't do very well in school, and this place is the only job they can get. I'm not sure I've ever had the same optometrist twice, and I have found them to be generally subpar. I have had significant issues with my eye exams for the last two years, and both times, the problem was the doctor. Last year, the doctor told me that my prescription had barely changed at all, and then he proceeded to drastically change it. When the glasses arrived and I went to pick them up, I couldn't really see through them, and I said so. I was told that I needed to be patient and give my eyes a chance to adjust to the new prescription. I accepted that and drove home. I actually drove with these glasses, but it really wasn't safe for me to do so. I gave the glasses another week, but I never did "adjust." Luckily, I also didn't try to drive anymore while wearing them, because that was completely unsafe. After a week, I called and spoke to the manager, who checked my old prescription and was shocked to see what a drastic change the doctor had made, after telling me that it had barely changed. The manager was lovely, and she seemed completely baffled as to why the doctor would have done what he did. A different doctor examined me and confirmed that the prescription was completely off. They reordered the glasses with the correct prescription, and everything was ultimately fine, but it was a lot of hassle for no reason. Then a few weeks ago, I went back for my annual exam. My mother and my grandmother both had Wet AMD, and I thought the doctor might want to know about that history, so I mentioned it. He scoffed at me and acted like it was the stupidest thing anyone had ever said to him. He told me if I was showing signs of Wet AMD, he would know it, and he completely dismissed me. And that wasn't all. I had recently begun experiencing what I believed to be ocular migraines. I described in detail what had been going on, hoping that he could advise me. He looked at me like I was making him late for happy hour and he said, I kid you not, "Sounds like you should probably see a doctor about that." I was dumbfounded. I asked him what kind of doctor? My primary? An ophthalmologist? He practically rolled his eyes and said, "Well, you have cataracts, so you're going to need to see an ophthalmologist eventually." And that was the end of that. He never really answered a single one of my questions, he just acted put out by them. You can get your eyes examined at America's Best if you want to, but I do NOT recommend it. I will still buy my glasses there because no one beats their prices, but I will never get my eyes examined here again.

i had an eyes exam there for glasses and contacts december last year! but when I call back to order…read moresome more for some reason they couldn't find my account ! i had been on the phone for 45 mins finally the manager step in and she able to find and fix my account ! today when I call back to order same story happened, like what is going on with this place !

Dr Heygi, Ethan, Ashley and Kately are the best!! Very patient, kind and understanding!!read more

Dr. Hegyi and his staff were all so wonderful, professional, and helpful! This was my first visit…read moreto this practice, and I couldn't be more pleased with how I was treated and the care I was given. The office was so clean and the technology they use at this office is amazing! There is a wide variety of frames for glasses, and the staff is very helpful in making sure you get the right glasses/contacts you need. I definitely recommend anyone needing eye-care to give OFallon Family Eyecare a try, you will be so glad you did, just as I was! 5/5!

Malls are becoming obsolete, but mid rivers is still standing firm. They have some of the big…read morestores that customers still shop at VS,BBW, lane Bryant, Maurice's, and some other stores. They have the Dillard's clearance center where you are going to find name brand items for a good price. Plenty of parking and they still have a movie theatre!

I purchased an item from the galleria and picked it up from this location due to stocking. This…read moremall was very empty compared to the galleria. Macy's, Dillards, Victoria Secret, Lids, Foot Locker. Lots of store spaces were empty tho. I was in and out.