I worked with Alina and it was a great experience. When I told her I was a retired teacher she…read moretold me about a teacher who inspired her. I was there quite awhile picking out new glasses. I noticed a few people coming in and Alina, or one of the other employees, addressed the people by name. Alina told me that Eyewearhaus has a, "Mayberry" feel to it. Well done

I've been a patron of EyeWearHaus for a dozen years. I'm very happy with the value -- both top…read morequality choices for glasses that I wasn't able to find elsewhere and even more with the exceptional, A+ service that I get every time I visit. The staff has never pressured me on sales or features to buy, instead they ask what I'm looking for and suggest alternatives from their unique lines, and offer their thoughts on which of my choices will look best on me. I appreciate the focus on customer service and understanding what I want, which unfortunately seems to be harder and harder to find.

Until now, easily a 4 1/2 stars. This time, not so much. I was notified that my trials were ready…read moreand went in to pick them up. A week later I received a text that my order was ready, odd since I had not confirmed the trials worked but while near by went in to pick them up. Was told it was a duplicate message that went out by mistake. No problem, while I am here let's go ahead and order the contacts. Eight weeks later I call to see when they will be ready, told "sorry the order was never placed". Now have to wait another month, maybe two for them to arrive. Add to this my doctor was late and after 30 minutes had to see another doctor. Too much hassle for what is an above average market price point. Edit: I received a call from Dr. Dowdy and am amending my review. He reached out not to ask me to change it but to help find a satisfactory resolution to my concerns. Suffice to say we an achieved that. It's when things go sideways you have a chance to distinguish yourself. Thanks for striving to be better.

Once upon a time ago LensCrafters inside the Galleria carried Chanel but they no longer do. But…read morethat's ok because LensCrafters is out of network with my insurance company. I had contacted Chanel to see if anyone in the area carried Chanel optical frames and they referred me to Optical Expressions! I was a little skeptical on traveling far (Mind you, I traveled about an hour just to get my eye exam and frames. It's well worth the two hour trip to and from home). but they have a huge selection of frames which is awesome! More than I expected actually. Anyways, upon arriving, I was greeted and helped by Lisa and literally a month later she still as sweet as can be. The frames I wanted, were not in stock and she had ordered them for me. She told me it usually takes 15 days since they're being ordered out of the US. They came in an week later! Faster than I expected which was awesome. So instead of me traveling back out there, she had mailed them to me which was a huge plus! The glasses also arrived within two days after they had my lens made. She was just awesome from the start!!! I also had Dr. Julie to do my exam, she was super nice and friendly! I would highly recommend both ladies. Actually the entire staff was very friendly! Overall, If you're looking for an optical place with an extensive selection of frames and beyond awesome service....Optical Expressions is the place to go!

Very thorough with his work with a very personable personality. Couldn't be better! He explains…read morewhat is happening in a way I understand.... No questing!

This is THE best optometry practice in town in my opinion!!!…read moreIf you want top quality, compassionate care, great customer service and one step-shopping for all your necessary eye tests and glasses, this is the place. Dr. Mulqueeny is personable and very professional and instills great comfort and confidence. I Have been a patient in his practice for 8 yeas, and I am so happy I found him (I have a lot of eye issues). I highly recommend him for glaucoma care, dry eye, glasses and contacts- the works!

Read through all this(see photos)for a true understanding. Yes i wrote an essay, I am a not so…read morerecent Purdue Graduate. Yes my schedule is limited,but not having a doctor at a location from 3pm to 5pm is ridiculous, if you have hours till 7pm. We all work, so this is inexcusable. This location has very poor communication, lacks the ability to provide accurate information on how long a refresher contact class will take and seemingly does not respect a customer's time in a way that allows them to be able to see(their main job). I was there the day they got an 83 on their audit. There is absolutely room for improvement here at this location. I really had hoped to not have to write this review, but this location may be the worst eye doctor experience I have ever had. I will start from the beginning. See all the photos and look at the time stamps. I have been waiting 78 days for a contact trial to be concluded and to order my prescription contacts. Full disclosure, I have astigmatism, so i did not expect to be lucky on the first trial, but this location has made ordering and contacting (pun intended)the customer for correct ones nearly impossible.

This place is horrible. Don't waste your time!…read more Attendants were nice enough though they cycle through them every other week. Because of that theirs no one following up on the client needs and orders. We've been waiting for over 6 months for my daughters glasses and every time they come in, the order is screwed up in some way. Wrong frame, wrong lenses. This last time we begged them to expedite the order so she would be able to see properly at camp... it's been four weeks since we ordered them with just another new guy on the phone apologizing. At this point we'd move on but 300$ is a lot of money.

Fantastic experience today. If you wear glasses run, don't walk to Warby Parker immediately. The…read moreselection and prices can't be beat. Their pricing includes frame, single vision lenses and scratch protection. Frames are sectioned off most either $95 or $145 all in. You can add blue light protection for $50 which is a must for us computer workers. And the sunglasses had several different colors for lenses to match your preferences. There was a deal 15% off 2 pairs so got a new pair of glasses and sunglasses for less than the last pair of glasses I bought and hated with insurance. They don't take insurance, but that's ok because their pricing is better all in than most insurance plans in my past experience. There is a 30 day return policy if you are not pleased with your selections one you get them. And a 6 month scratch cover on lenses. This place was bustling a steady stream of people in and out so plan accordingly.

The Warby Parker in Town and Country provided the GREATEST shopping experience I have ever had…read more Don't go anywhere else. Ask for Nick and you will be treated with kindness and respect and will end up with eyeglasses that are gorgeous and flattering. He is a genius!

Local staff is good, but billing is terrible. Billing makes mistakes almost every year. Normally…read morewe save the receipts, but couldn't find the one this year(Bill sent over six months after the appointment ) when they tried to bill us again for contacts we already paid for via turned in contact credit. Two months of calling/trying to use their web chat...the final reply I got via a call was that they couldn't find the receipt either... So we're stuck paying again.

This is interesting......I've posted two reviews critical of Clarkson on 10/15 and 9/11 as I wait…read morehelplessly for my order for two pairs of expensive glasses. Over 3 months now. 3 months! After posting a second time yesterday both of my reviews have been taken down evidently - they're gone. I didn't think businesses could take down reviews. Evidently they can. If you need glasses get them somewhere else. There's plenty good opticians out there. Clarkson is not one of them. This is a terrible business.

If you live in the Des Peres, Kirkwood, Glendale, Rock Hill area you should be going to West County…read moreVision to see Dr McReynolds for your eye care needs. We had the pleasure of knowing Dr McReynolds for about 10 years. Then lost touch with her when she moved to another practice. Then when we lived in Kirkwood and found out she had opened up West County Vision we were happy to have her close by again. She took care of all our family optician needs during our stay in Kirkwood. She is friendly, thorough, knowledgeable and compassionate. The office staff and optician will make sure you find the right pair of glasses that best suits you. We have never felt rushed, they take the time to get to know you and your family. West County Vision reminds me of that small town practice that knows their patients. Check them out, you'll be glad you did. (Full disclosure, we no longer live in the area)

If you're looking for the best eye doctor in metro St. Louis, I can confidently recommend Dr…read more McReynolds. Everything about her office is spot-on: West County's staff is friendly & efficient, they have top-of-the-line diagnostic equipment, and Doc McReynolds is kind, perceptive, and professionally astute. She's also great with kids. The office has a selection of eye gear & frames in the lobby, and they will facilitate contact lens orders for you. It's definitely one of the most thoughtfully managed medical-related groups our family has used, and Dr. McReynolds stands above any optometrist we've met over the course of multiple-state relocations. The St. Louis/Kirkwood area is fortunate to have such a great resource.

My eyes decided they weren't putting up with glasses and contacts any longer. I started having so…read moremany problems with contacts drying out immediately. I also started having more and more frequent headaches, no matter what we did with the prescription. I decided to make a consultation to see if I was eligible for Lasik. I'm so glad I did! The consultation was fantastic. The front desk lady was also a tech and did all my testing before the doctor. She was soooo great and personable. She made me feel so at ease and comfortable. Next, the doctor did some other tests and decided I was a good candidate for LASIK. She was absolutely great as well and told me it would be life-changing for me since my eyesight was so bad. She was right! So, on my procedure day, we were told to be there around 230pm. I can say we waited sooo long before I went back, over 2 hours past my appointment. It was a bit frustrating, but not a huge deal. There were many people there, like way more than I expected to be there. Anyway, once I went back, my eyes were numbed with some drops, then it was showtime! The room with the laser has an "observation" area; my fiance was able to watch the entire procedure through the windows and on the monitor. I thought that was super cool. As far as the procedure went? Easy, so easy. The doctor made me feel so comfortable, talked me through everything, and it was a flawless experience. Makes me wish I did this a decade ago. It didn't hurt at all, and I couldn't believe how easy it was to get through. I had some stinging later that night, but nothing crazy. The next day, some photosensitivity, but nothing I'm not accustomed to anyway. Seriously, an easy experience! This was a great idea and I'm so happy I chose this place to do it.

I got lasik in 2018 & got an enhancement in 2025. 2018 LASIK…read moreprocedure/recovery first time around was soooo easy. Dr Gaines did my evaluation & she was so kind and patient and informative. Dr Ellis did my procedure & honestly in and out in ~10 ish minutes if that. Maybe 5 min lol. Recovery was very very easy. Maybe uncomfortable for 2-3 days but I just took Benadryl around the clock to sleep through those days. I was really happy with the result but over the years noticed I was having issues seeing street signs & horrible night vision. Which I always knew was a possibility so I got the lifetime warranty up front. Now come October 2025, I had some time off work & decided to get an enhancement. I can't wear contacts bc of some eye thing I forget, and I'm too active for glasses. Dr Gaines (again the sweetest person alive) recommended prk this time. Dr Ellis did my procedure again easy peasy but I will say it felt like it took longer? And a bit more pressure/uncomfortable than lasik but I didn't have Valium this time so maybe it was just in my head. It didn't hurt by any means but I think I was a bit more freaked out & in my head. Healing process sucked. Absolutely could not open my eyes for 2-3 days. Tearing up all the time. Horrible horrible. I was back to normal ish after 5 days & even then my eyes were so sensitive to light and I had to rest a lot. And everything was blurry and I won't lie I was spiraling and worried that I was going blind. I can't imagine working immediately after the procedure. I got the protective lens removed after 6th day & I'd say I was able to see everything clearly by then. But I'm two months post enhancement & im very very happy with the results. Dry eyes in the morning is real but I use ointment at night & that helps a ton. TLDR lasik in 2018, prk enhancement in 2025 (horrible recovery). doctors & staff amazing. No regrets.

I had my annual eye appointment yesterday and things couldn't have gone better! The person at the…read morefront desk was extremely courteous and helpful with checking me in. I got there a little early but it wasn't long until I was seen. While I waited, I inquired about some sunglasses and she went above and beyond in pricing them at cost with and without insurance! She was thorough in explaining everything that would be covered and even recommended some things that would enhance my vision even more! It wasn't long until I was called back to do some standard tests before seeing Dr.Woodyard. While I didn't catch the gentleman's name, he too, was very kind and patient in answering any questions I had. Once we finished, Dr. Woodyard came and brought me to a different room to do his tests. He explained each test he'd be doing and never pressured me to do the ones that were optional. I prepared myself because I thought this would be the visit where I'd finally have my eyes dilated or do the other test that's not included with insurance. Instead, he informed me I did the aforementioned test last year, which meant I didn't have to get my eyes dilated if I didn't want to! He did recommend getting either of the tests done every couple years but for now, I was in the clear! We finished and he said there was only a minor change to my vision but it wouldn't be too big of a deal if I chose not to update my script. Upon checking out at the front desk, my current frames came up in discussion. I mentioned how they always fall down even while having them all the way on my face and they offered to switch out the nose pads to silicone, which I never knew could be done! Within an instant, they felt so much better and best of all, didn't slip! The staff was truly a delight and my visit went swimmingly. I highly recommend this location and hope to see you soon to get those sunglasses!

Dr. Woodard & his staff at Crown Vision are first class…read more They were extremely helpful. Dr. Woodward is very Knowledgeable & thorough. He explains things in detail & makes it easy to comprehend.