Impeccable service, modern equipment, and convenient for me. I am very happy with the top quality…read moreglasses I purchased. I was a little nervous about my first pair of bifocals but was pleasantly surprised when I put them on. I am able to see clearly at all distances - up close, far away, and everywhere in between. No problem getting used to these advanced progressive lenses. When I returned for my annual check-up my vision was so close to when I bought them there was no need for new lenses. I will get a back-up pair next time even if there's still no significant changes in my vision since I am eligible for a frame benefit once every two years on my insurance plan. Thank you, Regional Eyecare, for making my experiences so effortless!

Honestly the worst experience I could have ever had. The initial appointment was nice, the doctor…read morewas a nice woman and I got to pick out what looked like nice glasses. Cut 10 weeks later, five visits and staff that tried to tell me I wasn't seeing what I was seeing and here we are today. Once you purchase glasses here do not expect them to assist you if your glasses are totally off the mark.. Further, this was my first time owning glasses, there was zero instruction on how to clean them, etc. On day one in ownership I scratched them as I did not realize you can't use TP. Worst part I pulled out all the stops on the best pair. 100% awful people, product and follow-up....as there was none.

I had a pickleball injury and needed a quick consult. They don't typically take walk-ins but they…read moreagreed to at least take a look. Dr. Hill saw a retina issue and quickly set me up with a retinal surgery on the same day. They are now my primary eye care for life. Not the recommended way to pick a doctor, but they have earned my trust.

Despite my 12+ years of using Hill they would not release my most recent prescription without a…read morerefraction exam and added expense. They had told me just weeks before the scrip was still good. Nice people for the most part; a crappy business model. I'll be moving on down the road.

Worst experience ever! Been trying to get contacts for my daughter for over a month. They don't…read morecall 1800 contacts back and gave my daughter 1 month contacts that she didn't want. She wanted 2 week ones and so she had to go back. The dr is never in the office and now they are closed and on vacation for the week. Still no contacts or prescription. 1800 contacts was nice enough to ship some overnight to try. Very unprofessional and rude.

The staff at Kirks Eye Center is fantastic and go above and beyond the call of duty to take care of…read moretheir patients. Dr. Kirks is one of the best optometrist in the St. Louis area and is always a pleasure to see. A+ practice!

Dr. Appelman is a constant professional and super nice guy! The staff is friendly and very helpful!…read moreI have been a patient since 1998. Before then, I had bad experiences at a few different places. I found Dr. Appelman and have been happy ever since. He has helped me when I needed glasses, then contacts, and then lasik. After lasik I had dry eye issues that Dr. Appelman helped me solve as well

I have been going to Dr. Appelman for over 15 years for glasses and contact lens. I have always…read morebeen completely satisfied with the care of Dr. Appelman and the professionalism of the office staff and technicians. Even though I have moved, I continue to drive the extra 45 minutes it takes to get there instead of changing doctors.

I've been going here for years, and I've always had great service from very kind and helpful staff…read moreand the eye doctors. EYE couldn't SEE going anywhere else..

I went to this office for glasses. they clearly got my vision incorrect and when I asked if they…read morecan check to see if the glasses were wrong they refused. so I called my insurance company.. the office staff is extremely rude and I was told they cant refund my money and for me to drift off the glasses I paid for.. save your time and money.. DO NOT GO HERE!!!!!

Dr Heygi, Ethan, Ashley and Kately are the best!! Very patient, kind and understanding!!read more

Dr. Hegyi and his staff were all so wonderful, professional, and helpful! This was my first visit…read moreto this practice, and I couldn't be more pleased with how I was treated and the care I was given. The office was so clean and the technology they use at this office is amazing! There is a wide variety of frames for glasses, and the staff is very helpful in making sure you get the right glasses/contacts you need. I definitely recommend anyone needing eye-care to give OFallon Family Eyecare a try, you will be so glad you did, just as I was! 5/5!

We've been patients for decades and Dr. Haring is one of the finest folks I know. But since the…read morepractice no longer belongs to him, his spirit of caring community and customer service is being slowly sucked out of the place. I will always come to him for my eye care, but my recent experience buying glasses was very disappointing. I was picking up my $1500 glasses and saw that they are offering a 40% discount on new glasses! I asked to have that applied to my $950 copay and they refused. Why? Because I used my insurance. Does it say that anywhere on the discount flyer? Nope. Not a whisper. It was very disappointing. Not because I didn't get the discount, but because I left there feeling incredibly disrespected and cheated. My hub and I will always see Doc for our eye care but they will never sell either of us another pair of glasses. 3/31/25: The utterly unresponsive response attached to this review actually makes it WORSE. No organization that "strives for 5-star" service acts like this. Now I've been disrespected AND dismissed. Learn from this, John D. If you aren't going to do something about your customers' complaints, don't be dismissive. Just say nothing.

My 3 kids and I have been patients here for several years and my husband recently became a patient…read moreas well. Today, I had a scheduled appt with my 15 year old daughter. We have always declined the optimap pictures, which is a little box you check on the paperwork. It has always said on the form, that if you decline the pictures, you will have your eyes dilated. ( Except during covid, they said it was required, so we all did the pictures at that visit.). The appt after that, we declined them and I asked Dr. Haring if my kids and I needed to do the dilation part of the exam, because the appt had wrapped up and it hadn't happened yet, but he said no, it's not necessary. Ever since, at each appt, we've done the same thing and we have never once been offered to dilate our eyes. I assumed they knew what they were doing and never questioned anything. At today's visit, the office manager tells me they have notes they've been keeping on me that I have refused dilation at every visit, which has absolutely never happened. I've never been to an appointment here without my kids having appointments as well. 18, 15 and 11. They have never been offered to have their eyes dilated either, nor have they ever witnessed me telling any staff member that I refuse having our eyes dilated. She started speaking to me as if I was some problematic patient, when we have been patients for years with no issues. Today they said insurance has changed and it's required to do one or the other, but that I cannot drive if I chose dilation. I was not sure what to do at that point. I didn't mind getting dilated today, I just was not sure about driving arrangements. I was also in complete shock that the office manager told me they have been keeping notes on me refusing dilation, something that I've never even been offered. In fact, was told it was not necessary at my second visit. I tried to figure out what was going on, but she refused to hear me out. The office manager was rude with me, telling me to chose or reschedule for January. Her tone and attitude towards me was completely unwarranted. She could not be bothered to try to remedy the situation. It's the most awful feeling being told you've done something that is completely false and having the office manager so unwilling to even hear what I was saying. She handled the situation so poorly. I chose to leave with my daughter without rescheduling. I prefer to find another office that does not keep false notes about patients and then treat them so terribly when they are surprised to hear that that's what's been happening. Why would they continue to see us, as patients, for so many years, if we refused something they required? Probably because it never happened, I've never refused anything. Why would anyone go to an eye doctor and not want the proper care? I don't even need contacts or glasses. I go to make sure my eyes are healthy. So unbelievably disappointed with how I was treated. Now that I am home, I wish desperately, I would have asked her "what in the world did I do for you to treat me this way?". Essentially calling me, a patient, a liar and not allowing the person she's made all these false notes about to try to figure out what in the world happened. I cannot describe the absolute disheartening feeling this woman left me and my daughter with. This family of 5 will find Eyecare elsewhere.

When we arrived for our appointments, my husband and I were immediately welcomed in and the team…read moreworking had a process that was smooth, consistent and well executed. There wasn't a time when we felt ignored or overlooked. I really enjoyed experiencing the enthusiasm and knowledge of everyone on the team. I appreciated the care and reassuring manner of Dr. Secoy. Before this appointment, my husband and I had been seeing a different specialist in a franchised business, and although the physician was knowledgeable and efficient, the set up there was very business minded, get them in, get them out and the sincerity and warmth was just not there. In conclusion, we had a great experience and look forward to continuing care with Dr. Secoy and the team.

I usually think you want the big office when it comes to health care. Less worry out getting…read moreappointments or vacations etc. Well after being a patient at a place that rhymes with larkson for years. When I needed them for an urgent visit they told me in about a month I could get in. My wife was a patient at Manchester Eye Care and Dr Secoy. Received a same day appointment and antibiotic prescription. Perfect follow up appointment and for years now Dr Secoy handles all my routine appointments and corrective lenses. Eyecare the way it should be! Cannot say enough great things about Manchester Eye Care.