I have been coming here for many years. They share a…read moreparking lot with other businesses. There are disabled spots available, and a ramp a few doors down from their storefront. The doctors are great and thorough with their exams. The staff takes great care in making sure everything is disinfected and in working order. They have a great variety of frames to choose from. Most contact orders take about 7-10 days to arrive, and you can even have it shipped to your house.

My son was scheduled for an exam last week. My wife verbally confirmed the appointment a week…read moreprior. When we arrived, they advised the appointment was canceled. They tried to blame the cancelation on their text confirmation system, but had to backtrack when advised of my wife's confirmation call. They had no explanation. I left quite angrily. I brought my son back to school (he had to miss claims for no reason). I then returned to the store and asked for a manager. I spoke to someone and asked how this cancelation could happen. The person apologized but could offer no explanation. They have yet to provide one. I and my son had to lose time during the day for this non-appointment. The staff were unhelpful.

I have had experience with various Optical centers in various cities and states. The Costco Center…read morein St. Peters is by far the best,and l have been 83 years on this earth. No, l was not born wearing glasses but have required some visual aide for 40+ years. I have only lived in this area 5 years but for as long as l am here, l will remain a customer of this Eye Center and l surely hope the staff they currently have will remain as well. Thank you for all you have done and continue to do. You all deserve a raise! God Bless You, Judith Allen

Excellent service, and reasonable prices! I highly recommend them, and Smith vision care for the…read moreeye exam

I switched from Crown Optical to America's Best years ago, because the glasses are so much more…read moreaffordable. The two stars are because I've been happy enough with the glasses, and they have a very good guarantee. The problem is the eye doctors. In that regard, it seems to me that America's Best is the optometry equivalent of Great Clips. The overall impression I get is that the doctors that work here are either brand new doctors in their first job, or they just didn't do very well in school, and this place is the only job they can get. I'm not sure I've ever had the same optometrist twice, and I have found them to be generally subpar. I have had significant issues with my eye exams for the last two years, and both times, the problem was the doctor. Last year, the doctor told me that my prescription had barely changed at all, and then he proceeded to drastically change it. When the glasses arrived and I went to pick them up, I couldn't really see through them, and I said so. I was told that I needed to be patient and give my eyes a chance to adjust to the new prescription. I accepted that and drove home. I actually drove with these glasses, but it really wasn't safe for me to do so. I gave the glasses another week, but I never did "adjust." Luckily, I also didn't try to drive anymore while wearing them, because that was completely unsafe. After a week, I called and spoke to the manager, who checked my old prescription and was shocked to see what a drastic change the doctor had made, after telling me that it had barely changed. The manager was lovely, and she seemed completely baffled as to why the doctor would have done what he did. A different doctor examined me and confirmed that the prescription was completely off. They reordered the glasses with the correct prescription, and everything was ultimately fine, but it was a lot of hassle for no reason. Then a few weeks ago, I went back for my annual exam. My mother and my grandmother both had Wet AMD, and I thought the doctor might want to know about that history, so I mentioned it. He scoffed at me and acted like it was the stupidest thing anyone had ever said to him. He told me if I was showing signs of Wet AMD, he would know it, and he completely dismissed me. And that wasn't all. I had recently begun experiencing what I believed to be ocular migraines. I described in detail what had been going on, hoping that he could advise me. He looked at me like I was making him late for happy hour and he said, I kid you not, "Sounds like you should probably see a doctor about that." I was dumbfounded. I asked him what kind of doctor? My primary? An ophthalmologist? He practically rolled his eyes and said, "Well, you have cataracts, so you're going to need to see an ophthalmologist eventually." And that was the end of that. He never really answered a single one of my questions, he just acted put out by them. You can get your eyes examined at America's Best if you want to, but I do NOT recommend it. I will still buy my glasses there because no one beats their prices, but I will never get my eyes examined here again.

If you pay out of pocket they will ignore all questions and you will walk out with worse glasses…read morethan you came in with. Get ride of the subpar optometrist

Go somewhere else, literally anywhere else. Made an appointment for my 8yr old daughter, when we…read morecalled to make the appointment we brought up her age and made sure they take kids this young. Person on the phone said yes. When we get to the appointment and she is being seen, the Dr said we don't normally take kids under 10 or 12. And of course he is having issues. Long story short after 2 separate visits and given a prescription which was 100% wrong. My daughter could see even less wearing the glasses. We were told to take her somewhere else. It's like they just wanted to bill our insurance twice. Because now that I'm asking insurance for another evaluation LensCrafters doesn't respond to the first 2 letters and with just a couple days left of their window to respond/ dispute they request to be sent over the paper work again. Pushing my daughter reevaluation out longer than the normal 30 day period. They made the mistake. They told us to go somewhere else. Now they won't even submit the documents needed so she can see a different Dr.

I went to Chesterfield Lenscrafters to have my frames adjusted as they kept sliding off my face…read more Making this tricky, my glasses have bifocals & prisms which must be precisely positioned. Alec, who assisted me, deserves 5 stars for being personable, knowledgeable & patient as it took multiple times to correctly yet comfortably position the glasses on my ears & nose. Thank you!

Horrible experience. I was a patient for several years-first few years OK but went south two years…read moreago. Didn't order my contact on a timely basis so there were insurance issues. Last straw was with my recent glasses prescription--their office sent an outdated prescription to the lab so that my new glasses have an old prescription. To correct it, they sent someone else's prescription to the optician. The optician caught it but I was still out of pocket for the replacement lenses. The office staff is incompetent and disorganized and the Dr. did not accept responsibility for her team's errors. Would not go to Clarkson Eyecare for anything ever.

I was in my early 40's when I finally got LASIK. Wish I would have done it sooner. I went from…read moredepending on contacts to see (-6 in both eyes) to seeing very well. I was told I was a candidate by Dr. Hubbard and then my LASIK was done by Dr. Thiessen. The surgery is surprisingly quick. Do yourself a favor and don't believe the skeptics. LASIK is worth it for folks born with bad eyesight like me. Just go to a reputable business like this one and follow the Doctor's after-care advice.

It had been a while since I had an eye exam and gotten new frames. I have a very mild prescription…read moreand it doesn't change that much but I had recently purchased new frames online and wanted someone to just put lenses in them. When I called Walmart Vision they said they were able to do that so I made an appointment for a Saturday afternoon at 1:30pm. The woman on the phone told me to arrive 15 minutes early to fill out all of the paperwork. I am overly prompt and was probably strolling in at 1:10. They take your temperature and wipe everything off before they let you in to sit down. I was handed a huge packet to fill out. You don't need the particulars but I wasn't called in for my appointment until 1:45. The wait was excruciating. Once I was in the exam was fine and the optometrist updated my prescription a bit. I then sat out with one of the techs and went over what I was getting and gave him my frames, etc. The glasses were ready 5 or 6 days later and I am happy with them. My only complaint here is that 1. I'm sure I paid more to have lenses put in my own frames but that is on me and 2. Why do they tell you to arrive so early?

After a bad experience at Crown and a refund on a pair of ill fitting glasses, I went to my local…read moreBridgeton Walmart's Vision center but didn't see any frames I liked. I decided to try the Walmart at Chesterfield Commons in the hopes of a better selection. Not only was the selection better, but the service exceeded my expectations in every way. "Erlene" assisted me, and the first thing she did was look at the measurements on my current glasses. Then she informed me of what size bridge and lenses would work the best and explained why. She was mindful of my budget and didn't try to up sell me. After I picked out the frames we went over to the desk to review my lens options. I gave Erlene a copy of the recent prescription I got from Crown. She noticed the "add" corrections were not the same and commented that "usually they are." She decided to verify those figures with Crown and called them up and asked them to check. It turned out, they were incorrect and should have both been the same. She asked them to fax a corrected prescription to her, which they did. That told me I was right in returning the glasses to Crown because the correction was off. Erlene spent another 25 minutes explaining the different lenses and I settled on Poly Lens that had scratch resistance, glare reduction, high definition, and Blue Blocker. It felt like I was getting a car with all the options - yet, the total was less than my glasses from Crown, and that was with my insurance. Walmart doesn't take Essence, but their price without the insurance was less than Crown's price with it. I highly recommend the Chesterfield Commons Walmart Vision & Glasses department and Erlene. This experience was the complete opposite of my bad experience at Crown (see my review). I felt the optician was extremely knowledgeable, the selection abundant, and the costs reasonable. Even though it's not in my neighborhood I will return when I need my next pair of eye glasses.

Before I ever drove to the office l called ahead to ensure they were able to provide the…read moreconfiguration of glasses l need, a pair of inverted bifocals. They said no problem, when l arrived we went over it again prior to my exam. After I racked up a bill l was told that they're NOT able to provide said glasses. I may have to go to Canada or Mexico to have a simple occupational script filled.

If I can give a no star, I would. Bought several glasses over the year but this will be my last…read moretime. My lenses rose coating was flaking around the lens. I went to the store the first time, not cover since no lens protection. Report to corporate and they said to go back to store. The rest of employees were very nice and she saw the flaking. She said manager will call you. He did not instead she called back and I said I wanted to speak to the manager. Almost 2 months later still not heard from him. I went to Costco and Target optical (own by same company) for 2nd and 3rd opinion and all said they would redo the lenses. The they later said there is a 90 days warranty. I have my lenses adjusted many times by only them and they never reported to me. I then contact BBB, the manger wrote I stepped on my glasses. Never have and on top of that why the flaking of the rose coating. I only asked for a replacement of the lenses not refund. No more coming here. Also BBB has multiple F rating for Lenscrafters at this location

Very friendly staff! Dr Dowling was the best explained everything that he was going to do in the…read moreexam and very friendly and outgoing. Will be going back there in the near future.

This Eye Care store is beyond exceptional in every way! From the time you enter to a kind greeting…read moreand then on to Dr Dowling to picking out your glasses it's great! Plus the finished product is of course picture perfect. I haven't had new glasses in 6 years too! Love Love Love Keeton Vision Care.

I'm not one to write reviews too often, but Linda at Regional Eyecare in Cottleville is just…read moreawesome. She helped me pick out frames, provided her honest opinions, and priced the various eyeglass/sunglass combinations I kept coming up with. She's so great, I ended up going back two months later and ordering 2 more pair! Dr. Younger was also great and I will continue going back to her. Linda is the main reason I will keep going back, though.

Had an eye Emergency and they were able to take me quickly and help me. They were all very friendly…read moreand professional. Liked very much

Dr. Hamilton and his staff are friendly and professional. They made me feel comfortable when I…read morevisited their office and answered all my questions. They spent time giving me my eye exam. They have a nice selection of glasses to choose from.

Honestly, I'm not surprised by the reviews. Todd and Holly treat their staff very poorly. Staff is…read morefirm in their policies but when they are firm and a customer complains, then Todd and Holly have a problem then they take it out on the employee. Sadly, this was done so much over the course of time here. It seems that practice is not doing better. I ordered a pair of glasses and that order was canceled even though it was part of a benefit and I was guaranteed those glasses I was really hoping they would be successful and change the behavior for staff but sadly it seems to be a consistent issue that they will never learn from. It's no wonder why they are not able to sell their business like they have planned back in 2020. This is not to put down the owners. It is only to make awareness and hope that the behavior changes for future customers as well as that you can't fix a problem unless you're aware of it.