I was in the St. Joseph's Hospital in St. Charles without my glasses. Lewis and Clark Gardens…read moreRehabilitation Center had appropriated them (but that's another review). I checked everywhere I had been to make sure that it was L&C that had stolen them. Yep. They had been sucked down the Black Hole of Allen's (the worst nurse at L&C IMHO) ego. I phoned Walmart in O'Fallon where I had originally purchased the glasses (approx. $280) but they would be unable to replace the glasses for a week! I phoned a local optician but that shop told me that it would be two weeks! I was desperate! That night I talked with my ex-wife who lives in a small town in Alabama (yes, Mary and Henry. You can still be friends with your ex). She had just gotten new glasses at her local LensCrafters. The glasses cost her about $250 and were ready in less than an hour! I know. Sounds like a LensCrafters Commercial. Quite honestly I was skeptical. I found a LensCrafters close to St. Joseph Hospital in St. Charles on the internet and phoned them. I explained my problem: I was in the hospital and L&C Rehabilitation (Allen) had eaten my glasses. I would have to order the frames unseen and hope that the Walmart Eye Center in O'Fallon would release my prescription. Then there was the problem of delivery. I have no local relatives and just recently moved here from Alabama so have few friends. The manager of this LensCrafters said there would be no problems and he was as good as his word. The new glasses cost just over $300. He personally delivered my glasses to me in my hospital room before 5:00 the same afternoon. Thank you, LensCrafters for being a standup company. I don't trust reviews like this one. Those who know me will know that it is true and absolutely accurate. For everyone else, I urge you to try this eyestore.

Before I ever drove to the office l called ahead to ensure they were able to provide the…read moreconfiguration of glasses l need, a pair of inverted bifocals. They said no problem, when l arrived we went over it again prior to my exam. After I racked up a bill l was told that they're NOT able to provide said glasses. I may have to go to Canada or Mexico to have a simple occupational script filled.

Dr Heygi, Ethan, Ashley and Kately are the best!! Very patient, kind and understanding!!read more

Dr. Hegyi and his staff were all so wonderful, professional, and helpful! This was my first visit…read moreto this practice, and I couldn't be more pleased with how I was treated and the care I was given. The office was so clean and the technology they use at this office is amazing! There is a wide variety of frames for glasses, and the staff is very helpful in making sure you get the right glasses/contacts you need. I definitely recommend anyone needing eye-care to give OFallon Family Eyecare a try, you will be so glad you did, just as I was! 5/5!

First class - thank you Brook and Dr. Cusumano. Reception you are awesome…read more Listen everyone just go to this office if you need eye care. Can only give five stars NO how about 10.

I'm not one to write reviews too often, but Linda at Regional Eyecare in Cottleville is just…read moreawesome. She helped me pick out frames, provided her honest opinions, and priced the various eyeglass/sunglass combinations I kept coming up with. She's so great, I ended up going back two months later and ordering 2 more pair! Dr. Younger was also great and I will continue going back to her. Linda is the main reason I will keep going back, though.

The office staff was stellar, though I found Dr. Hegyi to be a bit brisk. I was a walk-in today, so…read moreI was grateful that I could be accommodated quickly. I was a first timer to this location today, and I would not visit again, unfortunately. The front area looks like it has been renovated or updated fairly recently, but the building is old. The exam rooms are showing their age, and are not well insulated for sound, making them not as private as I'd prefer. The form I was asked read and sign, pre-appointment, could've been straight out of a comic strip... It was a copy of a copy of a copy, it appeared. Black and white, double-sided, and really streaky vertically. Almost impossible to read a line of it, especially given that I was there because I misplaced my last pair of readers a couple of hours before I walked in. So I asked the receptionist about the content, and the purple highlighted sections where I was to sign or initial, assuming it was typical pre-exam patient release form legalese. (It was.) BTW, I went in for a preventative annual eye exam, and as I only wear readers, I'm unable to speak to the experience of purchasing glasses there. Overall, a meh on the exam.

Spent a long time picking out my frames. They were marked and measured. Then when I came back to…read morepay for them they couldn't find them. After 2 days I got a phone call saying they found my frames. They had not. They pulled a similar pair off the shelf and tried pass them off as my frames. It was an absolute lie. This entire process was an absolute fiasco. And this will be my last visit to Clarkson Eye Care.

Great, they work very well with children, very professional and clean them into the whole process…read more I would definitely recommend them.

Good: Most of the time you can get an appointment when you want to…read more Bad: Slow to see doctor after being place in a room. Update the styles.

I have had experience with various Optical centers in various cities and states. The Costco Center…read morein St. Peters is by far the best,and l have been 83 years on this earth. No, l was not born wearing glasses but have required some visual aide for 40+ years. I have only lived in this area 5 years but for as long as l am here, l will remain a customer of this Eye Center and l surely hope the staff they currently have will remain as well. Thank you for all you have done and continue to do. You all deserve a raise! God Bless You, Judith Allen

Excellent service, and reasonable prices! I highly recommend them, and Smith vision care for the…read moreeye exam

The service was exceptional. What my insurance covered was thoroughly explained. And they even…read morehelped me pick out a frame that was flattering to me. Great place to go! My glasses came within a week! No long waiting. So I got to take them on my out-of- town trip.

This Eye Care store is beyond exceptional in every way! From the time you enter to a kind greeting…read moreand then on to Dr Dowling to picking out your glasses it's great! Plus the finished product is of course picture perfect. I haven't had new glasses in 6 years too! Love Love Love Keeton Vision Care.

I don't normally write reviews but felt the need to share my horrible experience for others to…read moreconsider. Overall the service for my exam was fine but when it came down to buying glasses the sales tactics were obvious and horrible. When I started to question the costs I was given diff excuses trying to justify why my glasses were sooo expensive, even when having vision insurance. They told me that buying the same glasses with my insurance would cost me more based on the funny math used for the lens and bundling pricing. Highly recommend taking your prescription to another company or online to save you a lot of money! Sad!

office has unethical billing methods: was charged a…read morefraudulent insurance co-pay: insurance knew NOTHING about fraudulent claim!

I cannot possibly put into words just how AWESOME this place is!!! If I could give them 10 stars I…read morewould! Dr. McCullough is the BEST Eye Doctor I've evver had! He figured out the real issue with my eyes that at 51 had NEVER been figured out! And believe me, I went to a LOT of Doctors before him! The Office Staff could not be more professional or nicer!!! Every single person there, clearly wants to be there and has passion in their work!!! I can honestly say that I ENJOY going to the EYe Doctor!!

I had my exam elsewhere, but I have VSP insurance and they are in network here. I cannot remember…read morethe name of the woman who helped me, but she was amazing. She was patient while I literally tried on every frame in the store and even more patient when I needed to run over and get my RX across the street. I never felt pressured or like I was being given a sales pitch. They even gave me a pen for coming in. I can't wait to pick up my new glasses this week AND I'll be taking advantage of their 50% off a second pair for some sunglasses.

Dr. Hamilton and his staff are friendly and professional. They made me feel comfortable when I…read morevisited their office and answered all my questions. They spent time giving me my eye exam. They have a nice selection of glasses to choose from.

My son had a contact lens exam August 4, 2026 and we did not order contact lens at that time…read morethrough Image Eyecare. I called on Aug 5, to find out how much money was left on my insurance to use towards contacts and the girl who answered said we had to wait until the next week as her office manager was out of town and she is the one who submits all of the claims. The next week came and went but I had received no calls to provide me with this information. I then called back on Aug 20 to see how much insurance coverage we had left with the intent to order one box, just to use my benefit. I was told one box was $95 and I had $70 left of insurance benefit, so I would owe $25. I then called back today (8/25) to place this order. The woman who answered put me on hold for 5 minutes and then the Office Manger came back and informed me that my insurance will only allow me to use my benefit if I purchase one box of contacts for each eye. I had ordered one single box previously without any issue. She was adamant I would not be allowed to use my benefit this way. I told them we would have to find a different eyecare provider then. I then called my insurance company to verify Image Eyecare's claims. They told me that they have no requirement when using the benefit, I can buy one box or 8. The Insurance company then called Image Eyecare and spoke to the office manager. The insurance company relayed the conversation with me that Image Eyecare would now require a Hipaa form since my son is 18, but we could order whatever amount we wanted or take our business elsewhere and the office manager hung up on the insurance company. A few minutes later, I get a call from Image Eyecare's office manager telling me I can order just one box and most insurance companies had gone to the requirement of buying a box for each eye when the prescription was different, but my insurance company had not done that and if for some reason the insurance company didn't pay me, we would then receive the bill for the difference. I asked her if they said it was covered, why they wouldn't pay them, she just said well it happens all of the time and they cannot just write that off. So she was going to place the order and tell me we would then owe $45 because the box was $115. I told her when I called last week, the girl who answered quoted me $95 for the box and we would owe the difference of $25. Well you didn't talk to me so I don't know what you were told. I asked to have either Dr. Holly or Dr. Todd call me back, she said they would defer any calls to her as the office manager, I asked again, so if i asked to speak to them, they wouldn't call me back? She said she would pass on my info but wasn't sure if they would call me back or not. About 30 minutes later, Dr. Todd called me back, I explained the situation, he stated they record all the calls, so he would look into the information/way she was talking to myself and the insurance company, but the girl last week mis-quoted me the price and he would not honor what I was told. Overall, very frustrated with this practice.