Dr Heygi, Ethan, Ashley and Kately are the best!! Very patient, kind and understanding!!read more

Dr. Hegyi and his staff were all so wonderful, professional, and helpful! This was my first visit…read moreto this practice, and I couldn't be more pleased with how I was treated and the care I was given. The office was so clean and the technology they use at this office is amazing! There is a wide variety of frames for glasses, and the staff is very helpful in making sure you get the right glasses/contacts you need. I definitely recommend anyone needing eye-care to give OFallon Family Eyecare a try, you will be so glad you did, just as I was! 5/5!

Impeccable service, modern equipment, and convenient for me. I am very happy with the top quality…read moreglasses I purchased. I was a little nervous about my first pair of bifocals but was pleasantly surprised when I put them on. I am able to see clearly at all distances - up close, far away, and everywhere in between. No problem getting used to these advanced progressive lenses. When I returned for my annual check-up my vision was so close to when I bought them there was no need for new lenses. I will get a back-up pair next time even if there's still no significant changes in my vision since I am eligible for a frame benefit once every two years on my insurance plan. Thank you, Regional Eyecare, for making my experiences so effortless!

Honestly the worst experience I could have ever had. The initial appointment was nice, the doctor…read morewas a nice woman and I got to pick out what looked like nice glasses. Cut 10 weeks later, five visits and staff that tried to tell me I wasn't seeing what I was seeing and here we are today. Once you purchase glasses here do not expect them to assist you if your glasses are totally off the mark.. Further, this was my first time owning glasses, there was zero instruction on how to clean them, etc. On day one in ownership I scratched them as I did not realize you can't use TP. Worst part I pulled out all the stops on the best pair. 100% awful people, product and follow-up....as there was none.

The Dr,. is very professional and very caring. however his…read morefront end staff, is inefficient and Should be working at Walmart. a 11am arrival for 11:20 appt. registered and waited 40 mins for them to scam Id and insurance card. never did, said one scanner was down. it's been down over a year. taking walk-in customer for purchasing items and scheduling for ID to be returned. They tried to get it scanned right away to be paid for. no service. the front of house needs to be reevaluated.

From the owner: At Crown Vision Center, we know your eyes are precious - give them the care they deserve. Your…read morefamily's eye health and well-being are our top priority. From routine eye exams to diagnosing, treating, and managing eye problems and diseases, our board-certified eye doctors and friendly and knowledgeable staff are dedicated to serving all your eyecare needs.

I don't normally write reviews but felt the need to share my horrible experience for others to…read moreconsider. Overall the service for my exam was fine but when it came down to buying glasses the sales tactics were obvious and horrible. When I started to question the costs I was given diff excuses trying to justify why my glasses were sooo expensive, even when having vision insurance. They told me that buying the same glasses with my insurance would cost me more based on the funny math used for the lens and bundling pricing. Highly recommend taking your prescription to another company or online to save you a lot of money! Sad!

office has unethical billing methods: was charged a…read morefraudulent insurance co-pay: insurance knew NOTHING about fraudulent claim!

The young girl at the front desk is absolutely horrible. Every time I have gone in, she is very…read moretroubled to answer my questions. When I asked her if she could give me a random ballpark price on Contacts, she snapped at me and told me that's impossible. Once I pushed a little harder and she knew I was angry all of a sudden she pulled up my prescription and could give me the exact price. The gentleman or gentleman that work there have always been very kind. Once I get my second pair of glasses and contact lenses, which by the way, they never bother to call me when my items are in I have to call them and check every day, I will not be going back.

This office is outstanding. They really care about customer service and work really well with…read morehelping my kids pick out their glasses! I love how quick and efficient they are. You can't beat the prices too!

I have been going to Dr. Goerrs for years. Not for glasses but for dry eye. I have to tell about…read morea couple of experiences with him. A few years ago my daughter, who was a patient at the time, was in a softball tournament in Kansas City. She forgot to bring extra daily contacts with her so I called Dr. Goerrs office on a Saturday morning when they were closed. He knew another doctor in KC and gave them her prescription so we could go to his office and pick them up. This past weekend I was getting ready for my grandson's birthday party and something scratched my eye. I was walking around with one hand covering my eye. I called Dr. Goerrs on his emergency line. He calls me back shortly after. First he apologizes for not answering my call but he just got off a plane in St. Louis and he hasn't even gotten his luggage yet. I tell him what happened and he sent out a prescription to my pharmacy before leaving the airport. We picked it up right away and I could start using it before the party started. Not many doctors are that caring and would go to those lengths to help a patient. Marilyn W.

Dr. Jaqueline Ladd is AMAZING!! I am an anxious mama and after everyone told me my kid needed to…read moreget in for his eye immediately-she made it happen! She was thorough, quick and answered ALL my questions!! Extremely grateful for her

I'm not one to write reviews too often, but Linda at Regional Eyecare in Cottleville is just…read moreawesome. She helped me pick out frames, provided her honest opinions, and priced the various eyeglass/sunglass combinations I kept coming up with. She's so great, I ended up going back two months later and ordering 2 more pair! Dr. Younger was also great and I will continue going back to her. Linda is the main reason I will keep going back, though.

Had an eye Emergency and they were able to take me quickly and help me. They were all very friendly…read moreand professional. Liked very much

Very friendly staff! Dr Dowling was the best explained everything that he was going to do in the…read moreexam and very friendly and outgoing. Will be going back there in the near future.

This Eye Care store is beyond exceptional in every way! From the time you enter to a kind greeting…read moreand then on to Dr Dowling to picking out your glasses it's great! Plus the finished product is of course picture perfect. I haven't had new glasses in 6 years too! Love Love Love Keeton Vision Care.

The first time I visited I met with one of the doctors and I didn't really feel confident with them…read moresaying that my prescription of contacts would be a little blurry because they're contacts and I may fall in between prescriptions even though I've been wearing contacts for majority of my life and no optometrist has ever said that to me before. Regardless, I came back and scheduled with a different optometrist, Dr Shafers and she was so great. Very knowledgeable and despite her being busy I felt she was thorough and when it wasn't quite clear, she still made sure I was able to get closer to better vision. I'm currently wearing new trials and I really wish that I had gone to her first since my last contact purchase/prescription was the year of my wedding so unfortunately my groom was a little blurry. I'll come back for Dr Shafers only! Kayla was the tech who helped me and she was very down to earth and answered all my questions and they were both so patient with me. I really appreciate them both!

Deceptive billing, bate and switch deceptive evaluation cost, unclear pricing structure without…read morenotice or explanation. All staff is never the person with knowledge on any topics, constant transfer and no calls back. Not my job is the only accurate job title that seems to characterize the staffs roles. Deliberate billing deception on services provided while not providing any requested supporting documentation even after repeated requests.

Staff is wonderful and Dr Lin is amazing and does a great job with the kids! Appointments are…read morepretty easy to get and the staff is very flexible and will do their best to accommodate. My kids even enjoy coming which is a huge plus. I highly prefer this type of environment over the mall type venues. Their only advantage is speed of service and receiving glasses/contacts. My only disappointment is over the length of time it takes to receive eyewear once the order is placed. Typically this would not be a big deal, however when your child is really struggling to see, this becomes a concern.

I love this place. I switched here from the Walmart eye place. Like most large chains, Walmart…read morebasically ignores you b/c they are too overwhelmed and their customer service is beyond terrible (the hwy k location). I learned my lesson and happen to be driving by this place and called and made an appointment. Dr Lin was so friendly and informative and her staff was so helpful with me choosing the right frame and so patient. If you are looking for a new eye doctor, I would 100% recommend this place for sure.