I had an infection pop up while visiting a friend so I wasn't close to my normal doc. This location…read moregot me in the same day and I was in and out with no issues. Dr. Lyman was informative and personable about my situation and didn't add any extras I didn't need. It's always good to have a doctor laugh at my silly nervous jokes I always make when seeing an optometrist. My mother was my optometrist my entire life, until she passed away recently, so seeing new optometrists can be a whole thing for me sometimes. That's where the nervous joking comes from. It was nice he had a sense of humor and talked me through the whole process. I highly recommend this doctor and location!

As a returning customer of Performance Eyecare in Cottleville, I was there in April of this year…read morefor my exam and I was encouraged to purchase "Eye Promise" supplement ($221) in order to hopefully improve a pending eye condition. The lady explained the daily doses and told me to come back in six months so Doctor Lyman could check for improvement of that condition. She said there wouldn't be a charge. I returned in September for the test. As the lady began the test, she informed me there would be a $25 charge. I stated that the lady before said there wouldn't be a charge. The only reason for this visit was for a test to check for improvement. She went out to ask somebody but came back and said they were all busy. She was fairly friendly before that but then her demeanor changed. I said it's not the end of the world but stated that's what I was told. She then took me to the exam room. As Doctor Lyman and I were talking another lady came in and immediately broke into the conversation to ask me how many more bottles of Eye Promise I wanted to buy. I went out with her to pay for them ($117). She was not friendly or interactive other than telling me the total amount due and that there was the now popular additional charge for using a credit card. She got my receipt and I put it in my bag. She didn't respond with anything. Not a "thank you" or anything else. I could have been adamant about the $25 charge. While that is less than pocket change to me it's the thing of what I was told in April. I followed Dr. Lyman to Performance Eyecare because he has been taking care of me for MANY years. I was not nasty or ignorant about the charge. I always show respect to those who do their job to sell me a product or service. I expect the same from those who need ME as a customer. I walked out the door and wondered what I did wrong. I paid what they told me even though it was incorrect but I didn't disrespect them. When I was in retail the owners would sometimes remind us that the customer keeps the business open. Disrespect and foul attitudes towards a pleasant customer will often be devastating for the business. Also, the employees of Performance Eyecare appear pushy to increase sales. I don't appreciate that either. Dr. Lyman has always been kind, attentive and respectful to me over the years. However, some of the other employees are my reason to never return. I won't pay their expensive prices for foul and uppity attitudes. Also, this business will text me after I've been there to ask me to take a survey. I gave them a perfect review after my prior visit. I then got a thank-you text for my "great feedback" and was asked to share it on Google. After my review pertaining to this last visit, I heard nothing. They didn't have the integrity to contact me. I gave them time however they only respond when the review is warm and fuzzy. That's alright, now this will be posted on Yelp and Google.

My family has been going to Hill Vision Services for years. I really like their new location and…read morecomfortable waiting room. The doctor and staff always make me feel like I'm in good hands. They are gentle and patient during the examinations and always answer all of my questions. They were busy the day of my appointment, but I didn't mind waiting a few minutes. They do accept my VSP insurance and clearly explain what is and is not covered up front, prior to the exam.

Hill Vision was recommended by my interist. I have been going to Hill Vision for 4 years. The…read moreoffice is well organized, the staff is professional and efficient. the equipment for eye examinations is current and I have confidence in the physicians.

Great staff. Very accommodating and willing to stay well past close to assist with my grandmother's…read morevision emergency. Did a wonderful job of communicating and making sure that follow up care was provided

Great staff from the ladies at the front desk, the girl who makes additional appointments if…read moreneeded/ to the nursing staff/tech assistants to the doctors. Staff has a great sense of humor.

I went in today to get my lenses replaced and because I did t have 15 for the replacement the guy…read moretook the new lenses out and said he couldn't bill me for 15 dollars. I was so embarrassed only because he said you need to be billed for 15 bucks. It's hard paying bills and needing everything and sometimes people just don't have it. Like paying for my eye surgery wasn't enough then to pay 350 for the glasses and now I'm treated like shit. If I was white it wouldn't have been an issue.

Dr. Sturm is rude and dry. Rush though the appointment because she had so many booked back to back…read more I called a few days later and got my mother's records switch to a new clinic.

I ordered contacts 2 weeks ago for my left eye. Spoke to Abby and had three phone conversations…read more(with the staff) and NOTHING is in my chart. I clearly stated the left eye, precision 1 contact is fine, the right eye has to be figured out. Now today the doctor is not in. Will not be returning to this location and only have to order contacts is bc of my insurance coverage.

Very aggressive on receiving personal credit card and insurance information my first visit…read more Wasn't a favorable one but the second appointment was I rather go to Walmart! Still second rated be wise look elsewhere For good give a damn service not here

Dr Brinton and his whole team were amazing at every visit. He made sure I was well informed the…read moreentire time and explained everything perfectly. He did a great job. I'm so thrilled that I don't have to wear glasses or contacts anymore. It truly is life changing. All of his staff is so nice!

Every med tech, every doctor, everybody that I've met here is so kind and compassionate. PRK…read moresurgery went great! Everything was explained well and thorough. The office atmosphere is laid back, chill, and calm. I am glad I went with Dr. Brinton and his staff. Excellent care here.

Dr. Blankenship is awesome. Takes his time, explains everything very well. Highly recommended!!read more

Despite my 12+ years of using Hill they would not release my most recent prescription without a…read morerefraction exam and added expense. They had told me just weeks before the scrip was still good. Nice people for the most part; a crappy business model. I'll be moving on down the road.

I've been going here for years, and I've always had great service from very kind and helpful staff…read moreand the eye doctors. EYE couldn't SEE going anywhere else..

I went to this office for glasses. they clearly got my vision incorrect and when I asked if they…read morecan check to see if the glasses were wrong they refused. so I called my insurance company.. the office staff is extremely rude and I was told they cant refund my money and for me to drift off the glasses I paid for.. save your time and money.. DO NOT GO HERE!!!!!