Took my pilot in, to get a dent out. Was ready within 30mins. Super fast and amazing service. I will definitely come in if needed for future services read more

Riverside Collision Center - The damage it had - Body Shops Near Me - Riverside, California

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Otto was very friendly! He was so honest and I knew I could trust him! Hope I never get in another accident but will definitely refer him to anyone I know ! Thank you so much !!! read more

Great establishment and great leadership people are very friendly and knowledgeable and very helpful if you need any body work on your vehicle that place is very recommended. Ask for Fonzie read more

After a couple months of getting my truck repainted here, I just wanna thank Gabriel for all your help and everything. Honestly paint looks great even though my roof has a little bit of stuff on it but honestly, I appreciate Gabriel for always keeping me updated and making sure I was happy with my vehicle. I would recommend this place to anybody that wants to get their vehicle body done or paint done. read more

Riverside Collision Center - Body Shops Near Me - Riverside, California

They fixed our car that was damaged from hitting a tire on the freeway. It was so quick and easy and affordable. Otto was really nice and accommodating. I'd definitely go back if I needed any other repairs. read more

I reached out to several places for an estimate on the repair work for my 1997 Chevy Camaro Z28 convertible, but Otto at Riverside Collision Center was the only one willing to take on the job. The other shops refused to work on an older car like mine. Otto provided a quick and accurate estimate, which helped me evaluate the insurance offer from the at-fault driver. The cost of the damage was nearly equal to the car's totaled value. I handed the car over to Otto along with all the insurance details, and he took it from there. He worked directly with the insurance company to ensure that the car's value wasn't undervalued--either by offering a discount on his repair work or negotiating for a higher car value. All I had to do was wait. The repair itself was challenging due to the unavailability of parts for my car, but Otto managed to find the necessary pieces and restore the car's original shape with minimal patching. The results are excellent, and I'm now back on the road enjoying my car again--just hoping I don't run into another reckless driver! With Otto I just want to mention Jerry, Monica, Oscar and all other people that i met at the shop. They were all nice to deal with and available to help me for any need. roberto read more

Picked up my car today. It looked beautiful. There was a little hiccup along the way, but Dino straightened it out immediately. And I was more than happy. The car came out great. The people were so nice. Everyone was really friendly. very attentive. Almost felt like part of the family. I would recommend this up for everybody in the surrounding areas. Even if you're out of state, if you want a good job, just come on down. Thank you. Dino. read more

This place handled business!!! Brought my car in for some repairs after an accident and got it back looking brand new! It was like it never happened and the customer service was absolutely incredible! Definitely recommend this shop again and again! read more

I don't normally write reviews but I feel this one is well earned. This is my 2nd time bringing my car to Riverside Collision Center because of their great reviews and superior attention to detail as well as their customer service! The owners seriously make you feel very comfortable as soon as you walk in the front door! In the time I was there I observed this with each person that walked in. They go way above and beyond just fixing your vehicle and have competitive and reasonable prices. They have a very high standard when it comes to their workmanship. They kept me updated and also the time frame they give to finish your car is spot on if not sooner and presented my car fully detailed would totally recommend! read more

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Edit: They rectified the situation. The customer service communication and vibe are good, but that's as far as the compliments go. The replacement/paint work was done to satisfaction, but not without issues. I took my car in for a fender and front bumper replacement. I was told that it would be ready in 7 days. The car was ready in 11 days. It turns out they ordered a new rim from the dealership and completion of the project was contingent on its arrival. This brings to question on when in the span of the project was the rim ordered. It should have been the first thing on the list. Whatever. Extended stays are to be expected as some things are beyond your control. That's the nature of the business. During the initial estimate, I noticed that a pinstripe for the fender would need to be ordered. I mentioned this to the man and he told me it would be no issue. It was added to the estimate. Upon inspecting the finished job, I noticed the pinstripe was not present. I was told that they could not find the matching pinstripe and that they didn't charge for the work. I find this claim to be suspicious as there is no difference between the initial estimate and the price paid in full. "If you find the stripe online, bring it in and I'll put it on for free." That was YOUR job. You were paid in full. The exterior of the car was coated with dust. I then opened my trunk to store my belongings. I noticed my front license plate stuffed in there. I walked into the work area to flag the man down. I show him my license plate and ask, "What's up with this?" "Oh, you want me to put it on there?" "Well, that's where it was..." "Okay, give me a moment and I'll get that on there for you." He asks me if I can hand him the screws, and I tell him I don't know where they are. He tells me to look in the center console of the car. They aren't there. He goes and uses his own. You'd figure that they would do a quality control check and make sure that everything is in its place. I had to bring it to their attention, and still get asked if I want my license plate where it belongs. The disappointment doesn't end there. I open my rear car door and I see the interior is full of dust. To top it off, it's got paw prints in the backseat (see photos). What were they doing? Did they leave my car open all this time for some stray animal to waltz in overnight? Did someone allow a pet in there? Clearly someone didn't give a hoot about this car. They did the bare minimum, got their money, gave me the key, and waved goodbye. At this point I was mentally done with the whole ordeal. I wanted to leave, get my car washed, and put all this behind me. Of course, that wasn't quite the case. I run my car through the wash and step out to get a good look at the work done. I see that the fender liner wasn't sitting quite quite as well as it should. To top it off, the whole body of the car is speckled with what I'm assuming is paint from some other car they worked on. This includes the new fender. Do the shop owners not isolate projects? I now have to get my car detailed and polished. All in all, the parts replaced were painted and installed well enough, but considering the price and shoddy management of the whole project, I would definitely not recommend this place. Let's be real - the price they charge is on the high-end of the spectrum. For their price, one would figure that the work done would be stellar, sprinkled with high customer satisfaction, trust, and peace of mind, all adding to the total value. Instead, I got mediocre satisfaction, blatantly overcharged, and dismissed. If you like all talk, chill vibes, high blood pressure, and popcorn chicken that's mostly fried batter, this is the place for you! read more

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Honestly, I was hesitant to leave my Toyota here because of some of the one-star Yelp reviews, but as it turns out, I needn't have worried. Riverside Collision Center had excellent customer service and did a great job repairing and painting my car after I was rear-ended. Otto is a certified Toyota specialist who works closely with the local dealership, so he used manufacturer parts for the repair instead of after-market items. I cannot speak to the pricing since it was done through the other driver's insurance. The car was ready in a week and came back shiny and clean. read more

This place is a joke. They will do shitty work off the books to put money In there pockets AND THEN TRY TO TELL YOU THAT THIS IS THE WAY YOU WANTED IT DONE. LMAO then they tell me, well we can do it the right way if you want. This is my 2nd post because I deleted my 1st one after they told me they would make it right. Which they did not. read more

Riverside Collision Center - Bumper is still hanging - Body Shops Near Me - Riverside, California

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The job speaks for itself and it was done in timely manner! Their lot was a full house at the time I came in but my car was done in about 3 days! With what looks/feels like a brand new car, I am so happy to be back on the road. Much gratitude to Otto for being so prompt and professional. We appreciate you! read more

Riverside Collision Center - After - Body Shops Near Me - Riverside, California

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I am so happy that they were able to fix my car. I was hit while at the mall and my back bumper was left like this. After taking it to riverside collision center, you can't even tell a dent or scratch! I highly recommend. Everyone is friendly and they are very professional about the whole process. I've referred all of my friends and family to them as well and nothing but great feed back! read more

Riverside Collision Center - After - Body Shops Near Me - Riverside, California

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Had the BEST Experience. Was recently in a car accident and had to get two doors and a quarter panel replaced . My Prius came back looking brand new! So happy with the work read more

Honest, hard working, and great communicating. Mad respect for these folks. I was the victim of a hit & run and this shop he sled it wonderfully read more

These guys are great. What I appreciate most about them was that they communicated well, demontrated that they valued customer satisfaction, and were willing to fight the insurance company once they determined that my car was structurally compromised. Otto and Jerry went above and beyond to demonstrate to the insurance company that the car was a total loss when it would have easier to simply repaired the vehicle, collect a payment, and move on...but they didn't. They wrote multiple estimates and submitted hundreds of images to protect me and my family from driving home in an unsafe vehicle. A great experience. read more

Otto and dino are terrible !!! They have scammed me out of repairing my BMW The engine blew on their end and wanted more money from me to fix an error they made, when I finally got my car back the engine blew again to which I had to take to BMW to get redone AGAIN . they are liars and thieves DO NOT TAKE YOUR CAR HERE read more

Dino and his brother Otto are theives. They do not do good business they took $10,500 of my money and had my car for 2 years and did not do the work on it . They gave me an engine that does not run. I would not do business with them they have a reputation for taking your money and not doing the repairs on your car . They have multiple law suits. Fraudulent owners read more

My new car was backed into in a parking lot. Not major damage, but nothing I was going to want to live with considering it was brand new. Riverside Collision did a great job making it good as new. The price I payed was exactly what the estimate stated. And, it was completed sooner than expected. The only thing we had to wait for was the brand insignia on the back that had to be ordered. Otto said it would arrive by Friday, and sure enough, it arrived Friday, and it took less than 5 minutes to attach. Great work and communication. Thanks! read more

OTTO LIED AND THREATENED ME. I brought my vehicle for repair and my insurance has sent out a ~$4,000 check to the repair shop. I spoke to Otto and he said that he'll get the vehicle repaired, then kept delaying the repair as he was negotiating an even higher price FOR TWO MONTHS WITHOUT fixing the vehicle whatsoever. I later went back to him on 1/26/23 to inquire about the vehicle repair, then he THREATENED TO BEAT ME if I ever come back to the store. He CASHED OUT A ~$4,000 check without getting the vehicle repaired. I will be seeing him in front of a judge very soon. read more

Kid ran into my new car dented fender. They did what they promised. Otto and Dino took care of me and would use again and recommend

Really great, friendly staff, and they fixed my car really well! Highly recommend coming to this auto repair shop.

Don't waste your time here expressly if you have a Foreign car they don't like to fix those during cahoots with insurance company so they both can Benefit through sending cars to the auction don't take your car here they're not gonna fix it read more

Thousands of Paint spots all over truck! I really wanted everything to go well with our repair. They said they used all OEM which is nice, they changed the Chevy emblem and Silverado on too which was cool. Overall the repair was done well. BUTTTT! there was one big thing that makes me give them a one is that there are thousands of little paint spots all over my car, I mean all over, windows and body especially the tail gate.I think that they had my vehicle near the painting area and it looks like white paint or primer. So disappointing! They told my husband that it was just dust, they had washed it but it got dirty, but I dusted it and it was definitely paint. Honestly, because I had called that Thursday and they said they were doing the final touches, and they finished Friday. I think they realized their mistake and sent someone to drive in a dirt field or something, the whole interior had dust on the plastic parts. Looked like they vacuumed the flooring. Our truck is an 04 and I'm sure it was low on their priority. It also took forever, some were not their fault because of back-ordered. But when we dropped it off he mentioned that it wouldn't take long at all, that the other shop that we were supposed to have gone to was exaggerating they are just overwhelmed. Otto made it sound like the parts are easy to get and shouldn't take so long. Whatever gets you in. And I was expecting as much anyway but honesty would have been nice, and they do not keep you informed, I had to call many times for updates, and sometimes left messages but did not get a call back. read more

Riverside Collision Center - best pics I could get. - Body Shops Near Me - Riverside, California

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Riverside Collision Center did what they promised, when they promised, and for the amount quoted. Good work,reasonably priced, and very courteous people. A bit far from my house, but well worth the drive. Yhanks again Otto, my 2002 Camry and I will definitely be back when needed. read more

We had a scratch on the back of our Palisade and did not want to go through insurance so we paid cash and they had the scratch fixed and painted and replaced the emblem in a few short days. read more

In the last month that they have had my car every week they have said it will be ready on a specific day and every week they extend the time another week. Then after calling the shop over and over again and leaving messages asking for Otto no one has ever call me back. Each time I ask for an update on my car (since the day they said falls thru with silence on their end) I have to call the shop at least 4 or 5 times and hope someone will answer and then they give me another BS update that they never uphold. Otto's excuse every time I have talked to him is "oh I'm sorry I didn't call you back, I just got super busy" why say your going to call every week with updates when you know that's not true. a month later, no one called back. Also why say each week your car will be ready on this day just to extend it yet another week every time? How about some communication and honesty to your customers? Guess that's impossible with this company. I'm so disappointed in the service and people that work here. I have been nothing but patient and polite every single time I've talk to someone yet they refuse to ever call me back or give me real updates. read more