Customer service suck ass the owner is a disrespectful, arrogant prick overpriced color match doesn't match very money hungry owner. I would never do business with that piece of shit place. The price he quoted me was $550. I went down the street and got it done. Perfect for $150 big difference. Not recommended. read more

They did not attach my front end properly,left a drip in the paint ,the plastic lining underneath the car was not clipped down and they did not readjust my headlights after I paid $5000 for the work they did or didn't do. read more

I took my car in to have rear bumper replaced. After is was done I Picked up my car and drove it for a few days then noticed the bumper was melting from the exhaust. I took it back and they told me would repair it at no cost. But then Michael the owner told me that the muffler was in the wrong place and it would cost me $200 To repair it. I am a senior citizen and could Not afford it. I took it to a muffler shop and they told me there was nothing wrong with the muffler. So I went back and told them not to do any work on the muffler and after they replaced the bumper again. I have not had any trouble since. So obviously they put the bumper on wrong. Also they try to cut costs when they installed the bumper to the fender. They don't use bumper brackets but it looks like they use a wire to attach just one of the holes. I wished I noticed it sooner but I am done with this place. The previous owner of Artesian Body did a superb job. read more

See all

I would definitely recommend Artisan Collision to any of my close friends or family. Dee was extremely kind, she took a lot of time to walk me through my options so that I could manage to get my car fixed. Additionally, she worked with my schedule so that I could leave my car on my only day off, and I got my car back incredibly fast. The work was done well, I was extremely satisfied, and the team went above and beyond to make my car look fantastic. Hopefully I won't have to come back, but if I ever need work done after a collision, I will definitely be coming back to Artisan Collision! read more

Artisan Collision - Fixed Car, Cleaned and Looking Brand New - Body Shops Near Me - Moreno Valley, California

It's unfortunate I have to leave a review with one star but after multiple attempts in person and via messages for them to make this situation right they haven't lifted a finger. I found Artisan Collision on Yelp after my vehicle was hit and needed body repair. They had great reviews so I felt pretty confident they would get the job done right. I took the vehicle in for assessment and spoke to the owner (I believe his name was Micheal) letting him know that if we chose his body shop to do the work I would need a specific timeline. He assured me the timeline we needed was no problem. He told me the deductible would be $800 and I can pay once the vehicle was ready for pickup. Once the day came to pickup the vehicle i went ahead and inspected the work that was done. After taking a few minutes to look the SUV over we noticed multiple areas with "Orange Peel" like imperfections, a few of Dull Spots that stood out and some paint dripping on the rear bumper. The most obvious issue though was one of my Fender Flairs was missing. I brought all issues up to the owner as we were inspecting it together and he assured me everything would be corrected if I could bring it back, especially the Fender Flair, he said he was waiting on the part to come in and once it was painted the installation would be very easy. He said he would address the other issues at the same time and make it right like it should be. I agreed and drove my vehicle home expecting to hear from the owner once the Fender Flair was in and painted ready to go. I waited and didn't hear back for almost a week when he said it would only take a couple of days since the part he was waiting for was on its way. I decided to finally call and figured maybe they forgot. I was wrong, when I called back check the status he decided to tell me he needed me to pay the $800 deductible in order for him to pay for the Fender Flair, he said it was because of a "Bank Issue" and he was short on funds. Very unprofessional. Mind you he had already billed my insurance for parts and the repair, Geico confirmed Micheal had already cashed the check. We agreed the deductible would be paid upon the job being "Complete". I was baffled by this news and texted him trying to make sense of the situation and he basically ignored my text. I decided to walk in 4 different times to try and talk to him and see if he was going to finish the work but all of a sudden he wasn't to be found. It took me a while to finally write this review but the last time I walked in this past Monday and he was nowhere to be found once again and I figured this was my last option. This is always the last resort but when a business doesn't respect the clients time, money or trust then it's what had to happen. We will also be filling a complaint with the Better Business Bureau for Automotive Repair and Small Claims court as well. Please beware before doing business with Artisan Collision. You don't want to be in my situation with an incomplete service that was already billed and paid for by the insurance. Very bad business we experienced unfortunately. read more

"simply put, artisan collision is a jewel of mo valley that should be busy! i recommend them for all of your auto body needs. it really helps that with the compassion and the great value that they offer to their customers, that they are a complete one-stop shop for body repair of any vehicle! a very special shout-out to dalena, thank you for your service"... e. tett read more

Artisan Collision - "this is our 2014 camary, i love the work done by mike's crew so much that i brought a custom cover for the first time! niiice"... e. tett - Body Shops Near Me - Moreno Valley, California

My name is Manuel De Alba and just wanted to let the inland empire know about one of the best body shops in the area called Artisan Collision. They had my 2017 Toyota Tacoma back to me within a week. They worked very well with the insurance company. I would recommend them very highly read more

I wanted to leave this review because I had the most efficient and fastest experience fixing my car's back bumper at Artisan Collision. This was my first time visiting the shop and I am here to give a great review because Dalina and Londell were super helpful and knowledgeable. They gave me an estimate right away and provided me with great costumer service. Dalina and Londell are truly the best, they ensure my car was taking care of and followed up with me in a timely matter. Usually I don't leave reviews but impecable and efficient work shouldn't go unnoticed. My car looks amazing after the repairs and the prices given for the estimate were very reasonable. I encourage anyone involved in a vehicle accident to come and check out this body shop to do their car repairs, as it was truly the most easy going experience and you won't be dissatisfied at all. Thank you Dalina and Londell you guys are truly the best! read more

I had a very pricey wreck. after talking to the receptionist named D and helping me. i was able to have my vehicle repaired and was also helped in the price being negotiated to something way more affordable. definitely recommend them read more

I had an accident with my driver side mirror . Needed a shop that I could rely on with quick service . This shop gave me swift response and work ! Went in there Monday had the work done next day in less than hour . Highly recommend this place. Will go back if ever need anything else for my cars. read more

See all

This place deserves more than 5 stars the owner was super nice and helpful! every where else I went after my accident, gave me outrageous prices and Michael was extremely genuine about my car and what it be like to fix everything up , will be back for paining soon! de would recommend!!! read more

See all

If I could give Artisan Collision more than 5 stars I would! I'm so happy the way my car turned out, she looked brand new as if I was never in an accident. Michael the owner was awesome and he gave me a great deal and had my car ready as promised!! Customer service is definitely A1 so I highly recommend Michael and his crew! Thanks again!! I will be coming back and will recommend to family and friends! read more

Artisan Collision - Before - Body Shops Near Me - Moreno Valley, California

See all

Took in my red Audi to fix a scratch on the bumper and I have to admit, I was skeptical at first for the price and location, but it came out looking great! They were on top of answering any questions I had and updating me on the progress of it. Two-day turn around and right before the holidays. This place is great and I am in love with how my car came out! Definitely recommend to anyone needing a quick repair and quality service. read more

Artisan Collision - Scratch on cement-Before - Body Shops Near Me - Moreno Valley, California

See all

Michael and his crew at Artisan Collision are GREAT! I have owned my 2005 Lexus IS 300 for 16 years and I am fussy about "my baby" and I turned down other body shops because they had "sloppy solutions" that were expensive. Michael at Artisan was the only body shop who was familiar with the repair, and how to do it right. He also knew the best way to get the parts, and he had a way better total price. Great customer service, Michael also texted me photos of the repair as they did it! If you want a pro at a good price go to Artisan Collision, 5 stars! read more

I had a great experience! I'm always skeptical of car places, but this place absolutely took care of my vehicle making sure that I was completely satisfied with their work. My vehicle looked amazing and they went way past their responsibility in several areas! Paint match was incredible! They have experienced painters! I highly recommend Artisan! Thanks, Rich read more

By far the best process I have ever experienced with auto repair use hands to without a repair! Michael is very professional courteous and keeps his word on delivery. We were in a pretty bad accident in our truck and he Got it back to a 100% it probably better! Thank you guys so much I will definitely be coming back from my future services!! read more

Great work and great prices - had my bumper fixed from a car wreck and it looks beautiful. Best prices in town. I will be returning!

I got into a car accident the day after Christmas and just recently took my Subaru in to get fixed. This is the first I EVER took one of my vehicles in to get body work done. I have to say I really liked this place. Tony, the manager, was very helpful and kept me informed on the progress of my car. Even sent me a photo in the middle of the process. They treated me very well, had great customer service, and fast. They did everything they could to get me my car back as fast as possible. Thanks guys! I'll be bringing my husband's truck in on the future read more

Artisan Collision - Body Shops Near Me - Moreno Valley, California

See all

The passenger side mirror of my Lexus was clipped and frames came off but the mirror was intact. I requested quotes from several businesses but decided to go with Artisan because Michael was courteous from the beginning. I drove there to have him look at the mirror, which we ended up ordering a new one, and he gave me a fair price. He thought I would need to have part of it painted due to a scratch but he deducted that from the total price when the ordered parts came in and I wouldn't need the paint service after all because that part would also be replaced. It took two days to receive my ordered mirror and once it got there, Michael gave me a call to let me know. Took less than 30 minutes to replace it and job was well done. Before driving off, I checked everything else apart from the fixed mirror (lesson learned from a previous visit at a tint shop- read my other reviews) and I noticed my passenger side window wouldn't go down (it was working before) and Michael had his mechanic fix it in less than 5 minutes. Very honest, very professional, very timely. Would recommend this shop. read more

See all

I would like to thank Michael and Blanca for the outstanding service. My MKZ Lincoln looks amazing!! I highly recommend this location to everyone read more

I accidentally scratched my car and did not want to claim insurance due to high deductible. Michael was helping me throughout this process, he explained in details how to fix my car, how long will it take, and what are the best options for me. I communicated with him on Yelp most of the time. He was very responsive, polite and professional. The job was done within time frame and I would recommend this place. Thank you Micheal and your team for your hard work! read more

Needed to get this hellcat spoiler installed on my Charger. Michael provided a quick response with a reasonable quote. Was able to get an appointment the very next day and they installed in fairly quick. read more

Artisan Collision - Body Shops Near Me - Moreno Valley, California

See all

I was I a horrible accident & unfortunately my car a totaled, but artisan collision was very helpful. Answered all my questions not once putting me on hold ,or didn't respond to my insurance. They've made the process a little less stressful. Thank you to the receptionist for being so awesome & patient! I would definitely recommend coming here. read more

I took my car because someone crashed it! They did a wonderful job! They are very professional! I really recommend this place!

Have been here multiple time and interaction with Tony have been wonderful and have been helpful in the past which is the only reason why I have returned here is because Tony customer service is impeccable. However this last visit was with Michael who is apparently the SOLE LEGAL OWNER and has no customer service and can not complete a job by the time stated. When confronted about it he does not even attempt to pretend to care and try to work out a way to get the job completed in a timely manner but instead responds with lame excuses why he is unable to complete the work as stated. Michael may be a capable mechanic but his customer service skills are horrible. Would reccomend going to another body shop that actually cares about their customers. As far as his claim to "guarantee 100% satisfaction for all of our customers" this is clearly FALSE as proven through his actions and through his communications. UPDATE: Michael ended up making things right and make special accommodations to have my vehicle ready at a reasonable time. Thanks you Tony and Michael for understanding where I was coming from and why I was upset. I wish this was done was earlier but I'm glad that in the end you made the accommodation to make me happy. Thanks you again. read more

This place is fantastic, they are honest and hard working, the don't use computers to do quotes so they give you an honest price! The office is super friendly and very helpful. read more

Extremely nice owner. Very responsive, caring, reasonable, and honest. Turnaround time was very good. Truly one of the best experiences I've ever had fixing my car. Usually it's much more stressful but Artisan Collision made sure everything was taken care of. I HIGHLY recommend this place, you are in good hands. Definitely will come back in the future if needed! :) read more

If you ever need a shop to do your car body work, this is the place. Michael and Sylvia were on top of the repair from start to finish with outstanding results. Couldn't be anymore happier with the work. Highly recommended! read more

Artisan Collision - Rear-end damage - Body Shops Near Me - Moreno Valley, California

See all

My back bumper was repaired at Artisan Collision after I was rear ended in an accident. Edwin helped me through the entire process and kept me up to date on the repairs that were being done to my car. When I came to pick it up my car almost looked brand new! I will definitely return to Artisan Collision if I need any future body work done in my car. read more

Took in my truck to remove some spoilers all around and to pint an aftermarket hood and bumper and the work done was amazing. They're quick with their work and friendly. I was a lil worried about them matching the color and blending it in with the paint, but clearly they are professionals read more

See all

I'm not one to write many reviews but it definitely needs to be done for this business. My experience was top notch! The owner Michael went above and beyond to help me. I can say with certainty he is a man of integrity! In addition, I was given the best deal! I can not leave enough high remarks for the level of service I was given. I will be recommending and using Artisan for any future needs. If you are thinking of using Artisan, contemplate no longer and go with Michael! read more

Great place for repairing your vehicle. Very easy to deal with. Shelly and Edwin gave me a date and met the timeframe. I was extremely happy. Would highly recommend them for your auto repairs. Very pleased. Even assisted with my rental. read more

Artisan Collision - Body Shops Near Me - Moreno Valley, California

Let me start off by saying that Tony and Shellie go above and beyond to help out their customers. Whenever I had questions, I would contact Tony or Shellie and they were both quick to respond and quick to help. In the beginning of May, I had a run in with some local wildlife out at the river. My front bumper, hood, and passenger door got smashed up in the incident. Unfortunately, I had family plans for memorial weekend a few weeks later and I needed my truck. By a friendly recommendation I found Artisan Collision. I spoke with Tony and asked that my truck be done by Memorial weekend. He said it was a possibility and they would get right on it. Within a week of having my truck, they already had the front end taken apart and a full estimate prepared. The challenge was finding parts that would arrive on time (due to the age of my truck, a certain number of parts were back ordered.) Shellie was on top of part shopping and went above and beyond searching for the specialized parts that were back ordered from multiple suppliers; she eventually found all the parts from different suppliers - which allowed us to meet the deadline of finishing my truck before memorial weekend. Shellie kept me informed about the status of my truck every step of the way. For that, I truly appreciated! 2.5 weeks later they had my truck looking like new. My truck has a "gray metallic" paint and their painter was able to match the flakes perfectly. (I was a bit nervous about that...) Looking at the truck you would never know it was in a collision. The repairs were done right. I have to say, even their mechanics were friendly and welcoming. I would be happy to recommend Artisan Collision to friends and family. read more

It doesn't get any better than this!! Tony gave me a fair price on repairs to my F- 350 tail bed, and had the work done on schedule!! This shop was recommended by my mechanic at Chase Auto, and I was not disappointed!! Thank you so much for your attention to detail, and your feiendly service. I Highly recommend that you take your vehicle here!! read more

Michael and his team did a great job. They are very friendly and great customer service. Michael gave me a great deal and match the paint really well.. definitely well recommended. read more

See all

Great service! They fixed the bed of my 2011 F350 and made it look brand new! Best price and value around....

The whole staff is attentive and very hospitable. Not to mention they will give you the greatest pricing for top quality work!

My car was in an accident a while back, and I decided to choose Artisan Collision to move forward with the process of fixing it up. I'm so beyond glad I chose them to bring my car back to life. I have to say a huge THANK YOU to Edwin!! He handled everything for me and kept me up to date with everything. He worked extremely hard to find me the best prices and best parts. He is very easy to communicate with and has a positive aura overall!! If i or friends/family were to need some fixes on a car, I'd definitely come back to Edwin and recommend him for the fixes!! I can not thank Artisan Collision enough, especially Edwin!!! read more

Great quality work! Tony is one of the good guys and an expert at making your car look brand new.

They did a excellent job on my car. I had my car for ten day when someone did a hit in run. They were able to fix my car in a few days. Great costumer service, friendly and they worked with my insurance. read more