Friendly servers from cashier to waiters. Food was typical Shake Shack food which I enjoy. The…read moreonion rings that my brother shared with me were crispy on the outside but tender inside -- yum! At the end of the meal, server came to ask if we needed boxes for leftovers and refilled my soda. I didn't know they give free refills.

Beautiful spaces. Had a restful stay and breakfast was fresh and delicious. Recommend!read more

Wonderful stay, really a visit, to this 2 bedroom B&B. The place is charmingly decorated and…read moremeticulously maintained. In suite bathroom and shower just what we needed after a long walk. We were walking in the area and its location 8 feet from the Rail Trail and within walking distance of Coopers Corner, Florence ( a village of Northampton) was ideal. Our hosts were available but not intrusive. We sat out on provided chairs on the lawn and enjoyed a beautiful day post hike. Breakfast was bountiful, fresh fruit and the bakery goods wonderful. Highly recommend.

Heartbroken because we were refused the option to stay at this lovely-looking B&B. My husband is…read morevisiting Northampton to get to know the area for possible relocation, and we thought a local B&B would be a great way to get to know the people of the area. Sadly the owner would not allow us to book a room because we already had a relationship with a realtor and were not ready to switch to him as our realtor. He was polite in his refusal, but I am still disappointed.

Pro - location. Northampton is a great little town…read more Also, the front desk staff is extremely friendly and is doing their best to go above and beyond. But, I had to knock off a star because the Wifi in the rooms doesn't work. This is a massive disappointment for what is supposed to be a modern hotel. As is the case with technical things, I assumed it was a me problem. The friendly front desk staff explained that the public WiFi works fine but the guest Wifi is problematic. This means that after driving for 2 hours and arriving hangry and with hours worth of work to do, I have to sit in the lobby to get anything done. It is challenging to focus because there are other groups here talking. I am loyal to the Marriott brand and have the gold lifetime elite to prove it, but I don't think I will stay in this hotel again. After a day of work, I want to be able to settle in my room, order some food, take my bra off, and do the work I need to do to get ready for the next day. So I must say, this is a huge disappointment.

Very clean and well organized, disability friendly hotel. Decent parking and friendly people…read more Breakfast was ok with very good coffee and a number of options hot and cold. They have wine and beer for sale. Neither selection is great but duckhorn reds are a strong option. No IPAs for beer and that's disappointing. Wifi was also disappointing and the TV was very strange, rebooting several times before we could watch anything. Hot water seemed limited when we were there but perhaps they were booked up and we were all using it at once? We enjoyed our stay and will return.

My mom and I have loved coming here during my 4 years at Umass Amherst. It was recommended by my…read moreaunt as her son had also been a graduate. What more can you ask for than a clean, comfortable beds to relax and enjoy the rural landscape. Water is hot with great pressure. Breakfast is top notch as everything is made fresh to order by Marie (the owner) and her friendly staff. They make anything from eggs any style, pancakes and French toast out of their homemade bread. Sausages are made at a local store along with their thick slices of bacon. Sheets and linen are freshly washed and smell divine. Overall, cannot rave about this place enough. I am sad to admit my visits will be coming to an end so I highly endorse others to take our place!

Our whole family booked this B&B for a family wedding nearby, and it was incredible! Dan (who is…read morehilarious and makes an amazing breakfast; the homemade bread/toast is to die for) and his Mother, Marie (who graciously welcomed us, and make the most amazing jam) , run the place. The chickens help with fresh eggs, and ambiance of course. Rooms are all different, so we all enjoyed peeking into each other's abodes. We would go there again in a heartbeat.

Great stay when we bring and pick up our son @ UMass. Spacious and clean and wonderful amenities…read morefrom the pool & workout room to the bar and cafe on lobby floor! Every morning of our stay Shanon at the desk was pleasant and professional. Such a bright and welcoming person made coming back to the hotel a positive experience! Don't miss out when staying in Amherst book quickly this hotel is just a drive away to major shopping and cute eateries!

A comfortable and conveniently located MC. About a mile from Amherst town center and a couple…read moremiles from the UMass campus, it was perfect for overnighting here after moving in our daughter for her final year. Plenty of nearby restaurants and shopping (especially Target, Trader Joe's, Stop & Shop, Home Depot, Staples .... you get the picture, all the odds and ends needed to kit out your kid's dorm or apartment). The hotel itself is clean and airy, with a spacious lobby and sitting areas. The room is comfortable and adequately appointed with a relatively roomy bathroom. No more mini bottles of shampoo, however - just large containers of shampoo, conditioner, and body wash mounted on the tub/shower wall. The hotel has a bistro so you can hibernate if you wish and order breakfast and dinner, though there are plenty of dining options nearby. Staff was pleasant and competent.

We stayed here with two dogs for 5 nights and could not have been more pleased. Clean, comfortable…read moreaccommodations and a cheerful helpful staff.

My first time staying here and it was nice. Good location and the hotel itself was modern and…read moreseemed new. The front desk is right at the front entrance with a same store with drinks and snacks. The lobby areas which is also the breakfast area is right in the lobby as well. Usual computer and printers at the business Center as well. The gym and pool were nice and the rooms were really nice. Spacious and clean. Full kitchen with dishes and silver ware. I would definitely stay here again.

I had been at the Hotel Northampton before and loved it. I thought it would be the perfect place…read moreto celebrate 35 years of marriage with my wife. It turned out I was mistaken. We expected to be in the main building and were disappointed to be placed in the Gothic Garden out building. The first room we were in had a broken air conditioner and the temperature of the room was 78. After speaking to the staff a man in a suit with a walkie talkie came over. He tried but failed to open a window and poked at something on the air conditioner unit. Nothing changed and about 3 hours later, I went to the main building to report it. Amazingly, they had a room upstairs. The air conditioner worked in this room, however it was fighting with the 78 degree temperature and went on for 20 minutes then off for 20 minutes repeating this cycle all night. It would have been ok if it didn't sound like a jet engine at the foot of the bed. And the mattress was so pillowy that you couldn't move once on it. Neither my wife nor I slept and not for a good reason. When I checked out, I mentioned the discomfort and noise and the staff only wanted to know if I wanted my receipt on paper or by email. Highly disappointing and expensive mistake.

The hotel was fine, the restaurant was not. Ive had good meals there in the past but, perhaps…read morebecause they are between managers, dinner was pretty sad. The Tuscan Salad was missing several ingredients mentioned in the menu, included rotten pieces of lettuce, and was overladen with roasted garlic cloves. (After the first 5 or so I opted out of the remaining 10.) The balsamic dressing was way too sweet. I only got it because they were out of the one i wanted - they were out of a lot of dishes. My dining companion noted that his food wasn't very warm, the carrots were inedible, and did I mention it took a long time for our food to come even though there were hardly any other diners ? Finally, we had a lemon cream cake for dessert that was almost painfully sweet.

I "slept" in a room next to a few people partying. That wouldn't have been so bad except they…read morewould come out to the hallway outside of my room and start yelling at each other. The male staff member was EXTREMELY rude. Not a do over. I didn't feel Safe there. It was worn down. The shower had NO grab bar. That might be it. It was an unpleasant stay.

We really enjoyed our stay here. The hotel is definitely older, but everything was very clean…read more Also, the front desk staff were SO NICE! They were really helpful and made great food recommendations. It was also a great locations. Tons of places to eat and there was a Target right down the street. Great spot. My only complaint was that the pillows were pretty flat (we went and bought new ones) and the towels were probably pretty old. Definitely weren't a deal breaker for us though. The price was super reasonable and we enjoyed our stay!

I have been flying here for almost 10 years when I am in town. I did some training with John Smith…read more(who was excellent) and rented planes. It is a well-run and friendly place, probably the best FBO/school I have ever come across in over 25 years of flying. There rental aircraft are hands down far superior than other places I have rented.

10 or more years ago I got a Groupon for a "flight lesson" at the airport. The way I remember it,…read moreyou were given a lesson on a flight simulator and then went up in a plane, depending on how you did in the simulator, determined how much control you were given in the plane. I called to make a reservation and the Groupon had expired several weeks in the past. I'm still disappointed. Drove by the airport tonight and watched a plane take off. Wish that could have been me.