Great stay when we bring and pick up our son @ UMass. Spacious and clean and wonderful amenities from the pool & workout room to the bar and cafe on lobby floor! Every morning of our stay Shanon at the desk was pleasant and professional. Such a bright and welcoming person made coming back to the hotel a positive experience! Don't miss out when staying in Amherst book quickly this hotel is just a drive away to major shopping and cute eateries! read more

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A comfortable and conveniently located MC. About a mile from Amherst town center and a couple miles from the UMass campus, it was perfect for overnighting here after moving in our daughter for her final year. Plenty of nearby restaurants and shopping (especially Target, Trader Joe's, Stop & Shop, Home Depot, Staples .... you get the picture, all the odds and ends needed to kit out your kid's dorm or apartment). The hotel itself is clean and airy, with a spacious lobby and sitting areas. The room is comfortable and adequately appointed with a relatively roomy bathroom. No more mini bottles of shampoo, however - just large containers of shampoo, conditioner, and body wash mounted on the tub/shower wall. The hotel has a bistro so you can hibernate if you wish and order breakfast and dinner, though there are plenty of dining options nearby. Staff was pleasant and competent. read more

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Stayed here for one night, checked in around 8pm and left early around 8am. Room was what you would expect. Comfy and good for a quick in and out. We didn't use any of the facilities because we were here for such a short amount of time but the pool, hot tub, and gym did look pretty good. They served (included in stay) breakfast in the morning: consisting of coffee, tea, muffins, fruit, yogurt, oatmeal, bars, waffles... not bad but not very good--coffee was really bad. It was made really easy though because we could just check out on our phone! So appreciated that. read more

Clean, friendly and close to downtown Amherst (where we needed to be). The grounds were quite lovely. Pool and hot tub looked inviting although regretfully I didn't have time to use. The breakfast area/bar combo space is spacious (it is a go to the register to order affair, then food is brought to you in the lounge after you take a number). Rooms were as expected. TV was easy to operate. Water pressure was beyond excellent - my hair looks great! Gracious staff. Really enjoyed our stay. read more

I love Courtyard Hadley. We come frequently as our daughter is a student at UMass. We have never had a bad experience and the customer service is amazing. I've gotten to know some of the employees at the front desk. All wonderful people. One woman has a dog with her because she's blind in one eye! Quigley! No matter who is at the front desk, you will be greeted with open arms. My daughter is now a senior and I have to admit, I will miss staying at this Courtyard!!! You guys are the best!! PS: Courtyard Marriott...bring back your chili! I would stay in the hotel just for that!! read more

Very clean room, pleasant people checking us in and checking us out Very near many restaurants, one of which is called the stables excellent breakfast place read more

I stayed here because it was getting late and raining. Upon check-in I learned that they do not participate in Mobile key at this location. I got my keys and headed to the room. It could have been cleaner. Surfaces had not been wiped one and there was stuff stuck in the rug in a few spots. The sofa also had some stuff that should have been vacuumed off. I set a towel down before sitting on it. I went out for dinner and when I came back my keys no longer opened the door. Had to get new keys. The bed looked a bit iffy like someone had lied in it. No obvious dirt but wrinkled on one side of the bed. The night was quiet, but the bed was very uncomfortable. Mattress was too hard, and the linens were horrible... very scratchy. The pillows were all uncomfortable and cheap quality. I wrapped a pillow in my clothing so that I would have to rest my head on the scratchy pillowcase. Breakfast offering were acceptable except for the absolutely horrible coffee. After two sips, I had to throw it out. I was happy to find a Bob's Red Mill instant oatmeal cup. read more

Terrible experience. We booked this expensive hotel specifically because it has an indoor pool and hot tub. We were in Amherst for a Thanksgiving family gathering. Though we live nearby we thought it would be fun to treat ourselves to a night in a nice hotel. Our two year old loves swimming pools and Mom and Dad like hot tubs. Upon checking in I was informed the hot tub was "broken." Strike one. Then we were given the key card to what turned out to be an occupied room. Fortunately the occupant was not in the room when we entered it. Strike two. The sullen desk clerk had misread the room number. Once we got into the room we changed and headed for the pool. Our key card would not open the door to the pool area. Another trip to the front desk and another sullen employee we tore away from his phone, who managed to open the door. Our little one headed right into the pool and then backed out with a unhappy squeal. The water was brutally cold. Far too cold to enjoy the pool. I am surprised there weren't penguins and ice floes. An utter waste of $200. And an hour of trying to cheer up a two year old who didn't understand why Daddy couldn't make the pool warm. Marriott doesn't give a damn. My last stay in a Marriott owned property. They are overpriced, glorified Motel 6's. It appears to me from the reviews that this property has declined considerably in the past few years. read more

Great staff & nice hotel. The staff was very helpful with directions, tips and even holding room keys when out running. They are friendly, courteous & professional. The hotel has one of the nicer fitness rooms I've seen at a hotel. A lot of options & well maintained. Maybe 1/4 a mile from the hotel down a quiet side street is access to the Norwittuck Trail which is paved, fairly flat & a nice run. Rooms were clean, comfortable & well kept. Plenty of shampoo, soap, etc. each day. Ample free parking. Starbucks available in the morning - standard Starbucks offerings. Room charge makes it easy to grab a coffee & breakfast after an early morning run on your way back up to your room. Would definitely stay here again if back in the area. read more

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Guy at front desk made it difficult for me to get past the locked main entrance at 1am, on my way to check in, after reserving with the marriott app 5 mins and 3 miles prior...he kept pointing at the sign saying to use your room card or press the button, which I pressed 2-3 times while having a though the glass door conversation with the attendant...then he began arguing with me that I was supposed to use my room card that I obviously didn't have yet bc I was still checking in...he eventually told me to leave after we couldn't agree to why he made it so difficult for me to enter the building...oh and he motioned that he was about to hurl my license at me like some chinese throwing star, yes really!...I can only guess he was either messing with me, on drugs, incredibly dumb, or brain damaged read more

Employees are a major asset. Front desk, night server bartender, morning server breakfast (Donna, thank you, we had a delicious relaxing breakfast). Great location, nice view, awesome pool and hot tub area, gym, quiet, convenient. Improvements could be made to fold out sofa (not comfortable at all ) and blanket provided for it. More sugar for coffee, real creamers would also have been nice. Safe area located just off UMass Amherst campus. Would recommend for your stay in that area. read more

Very comfortable stay for our out of state family that was visiting. All expectations were met.

Great place to stay while checking out U Mass Amherst for our upcoming freshman. The hotel is clean. The Front desk staff is very courteous and helpful. The beds were soooo comfortable. I know where we will be staying when visiting Amherst. read more

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Attractive enough but no microwave in room - you must use one in the lobby - and no coffee pot or laundry bag. Also just one dinky little plastic cup in the bathroom. When we contacted the front desk they sent up a pot, paper cups and bag. We were told they never have microwaves in the rooms and the other items are absent due to COVID cleaning we were told. However, other Courtyards by Marriott in this area and in NE states evidently have different cleaning rules. In all others we stayed in these past months our rooms had every one of these items AND breakfast take away bags plus coffee. In Hadley, though, it's just morning coffee down in the lobby. No breakfast foods. Pretty bare bones. All was not lost, however. A kindly staff fellow also later brought us a microwave to use in our room. So he earned the hotel three stars awarded instead of two! read more

(Edit: I forgot to post this review 2 years ago) I chose the Courtyard because when I stayed at a previous hotel the clicking on and off of the A/C kept me awake at night. Luckily here I was able to set the A/C so it didn't keep me up. The room was very comfortable not too big,not too small. A unique feature that you might appreciate as I did is that the windows open in case you want some fresh air. The bathroom came stocked with plenty of soft towels and complimentary mouthwashes,shampoos and more. Complimentary toothbrushes and toothpaste were also offered. The breakfast here is what I would consider average but none the less a nice perk that helped offset the costs of the trip. Last but not at all least this morning I came to find that my car's headlights had drained my battery the night before! After waiting 40 minutes for Triple A I went inside and asked if someone would be able to help me jump my car. Though the staff were a little nervous about saying "Yes" since "jump starting cars" isn't really in their job description "Chuck" the manager was kind enough to pull his car up to mine and help me get my car going. It's that kind of geniality and service that can make a chain hotel OUTSTANDING. read more

While it's not a five star resort, you can rest easy here. Clean, contemporary, and no frills. It's a great place to rest your head while traveling through western Massachusetts. I found the coffee was nice and strong, and the amenities weren't overwhelming. I'd also like to thank a man named Charles or "Chuck" whichever...who was very warm and helpful during my stay. I've had my share of east coast etiquette if you know what I mean, but he went out of his way to strike up a good conversation and was very knowledgeable about the local art and music scene. Pay no mind to the negative Nancy's commenting; this is a lovely hotel. read more

Just Spent 6 days here, the room was ok and new, but new doesn't always mean better. In that 6 days we couldn't figure out where to get breakfast, there was no room cleaning services, "due to covid "I'm ok with reducing service due to a global pandemic and all for slowing the spread of disease. But when you reduce services due to covid then nearly all of your staff is not wearing masks, why bother?. Seems like you just are using covid as an excuse to reduce costs, and services. Took us 5 days to figure out where to get breakfast and there isn't even any free coffee in the lobby. We had to get our own towels and dump our own trash and request coffee and cup renewals. I assume we didn't get a reduced rate by any means. A few things about the room. The room vibrates from the AC shaking the beds and the bathroom has no ventilation, very annoying. Also the AC shuts off in the middle of the night and there is a bright green fash evert so often from the smoke detector. Even after we told the front desk, the phone in the room never worked. First room in ages I have stayed that had no microwave, with the reduced services this would have been hamdy.Not the best stay.. read more

Very nice clean Hotel. Short stay but only very well. Was very nice to see when I came down in the morning after a 4-inch snow that they dusted off my car as well as every other car in the parking lot. read more

Courtyard by Marriott Hadley Amherst - I have to say "Well played Marriott, well played." Not sure I've ever had a hotel dust off my car in the self parking lot. A nice touch. - Hotels Near Me - Hadley, Massachusetts

This hotel gets a 4/5 as far as Courtyards go, definitely above average. Here's why: * Get a corner room if you can, they are simply enormous and with a spacious bathroom as well. Modern widescreen TV, microwave and small fridge were nice touches to the room. * Free wi-fi with pretty good speed. * There is a full bar down in the lobby that is open until 11 PM. * Front desk staff was very friendly and helpful. * Aesthetically the exterior of the hotel is very nice, evoking some nice New England architecture. My only complain is that the breakfast was a little below average for a Courtyard. The eggs and breakfast potatoes need some work. read more

Stayed at the Courtyard Marriott Hadley Amherst for a couple of nights. A very nice stay and hotel - the staff was friendly & helpful and the hotel overall was clean. It was the small gestures that set this hotel apart on this stay. After overnight snowfall, the hotel staff cleared off all cars in the parking lot. It was amazing and thank you!! read more

Very nice hotel conveniently located to UMass campus and all regional highways. Comfortable beds, showers with excellent water pressure, nicely furnished rooms, very friendly staff, and well maintained facilities. I'm very impressed. There is also an indoor pool and hot tub (and exercise room) for the down hours read more

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Solid location in close proximity to any of the five colleges, comfortable and clean rooms, decent pool and hot tub, good little fitness center. read more

Location is primo for visiting Amherst College, and the quality of the room finishes is quite nice--especially the beds and bed linens. Very clean. Nice to have a mini-fridge, but no microwave. The breakfast buffet would be fine if it were free. But it's not free. And--oops!--I didn't realize that until we'd filled up our plates and sat down. For more than $10 per person, I'd as soon go somewhere else. Wait staff is extremely pleasant and efficient, though. No one gave us the code for the free wi-fi til the next morning, which was a pain. But, aside from that, the front-desk staff was chatty and helpful. read more

Room nice but amenities are sub standard. Restaurant is not open and the breakfast buffet is aa 1 out of 10. No hot food and terrible muffins that revert back to muffin mix with every bite . Good for nights sleep would not recommend for a stay. read more

My husband and I and about a couple dozen wedding guests all stayed at the Courtyard Marriott in Hadley for my daughter's wedding weekend. We arranged for a breakfast at the hotel the following Sunday. All the breakfast food was well prepared, hot, and ready when we got there. The wait staff was very efficient. The room was bright and cheerful, and just right for our purposes. We had a very good experience throughout the planning process and during our stay. This hotel is the nicest Courtyard Marriott we have stayed in. It smells fresh and clean when you walk in, the lobby is lively and well appointed, the staff is very welcoming, and the rooms are spacious and comfortable. The sales and catering manager was particularly accommodating and helpful. We only wish we had had time to relax on the beautiful patio with its inviting fire pit. We were disappointed only in that the hotel bar closed promptly at 11pm, just when we got back from the wedding and would have liked a quiet night-cap with our friends. All in all, it was a very positive experience and we highly recommend this hotel. read more

Clean and spacious rooms. We got free breakfast and appetizer vouchers upon check-in. Very nice gym and pool to sneak in a workout. Reasonable bar at the hotel. What they can better is clean their windows! I had a very foggy view (not because it was foggy) because of how dirty the windows are. read more

The place has recently been renovated and looks great. It is also very comfortable and has a good-sized exercise room, pool, and Jacuzzi. In addition, the people working there are really nice. read more

The hotel room and amenities were fine, but I unfortunately experienced theft here. We were here to celebrate our engagement with my fiancee's family, and I had left a Costco cash card on the desk. I left the room in the afternoon and returned later in the evening to find that the card was gone. Having called Costco about this, it turns out that the card was taken and used at the nearby store in West Springfield. We reported this to the police and to the hotel - at first we thought that the hotel was at least being accommodating because they told us they would reimburse us for the amount on the card. Two weeks later after multiple calls, no such action was taken. All in all, it's been a very disappointing experience with this hotel and I really hope no one else has to deal with any other unscrupulous service there. read more

I am here A LOT for business. If I added up all of the times I have stayed here over the past two years it would probably be two or three months. I have also stayed in my fair share of higher end hotels in major metropolitan areas - NYC, Vegas, San Fran. With all that in mind, I can honestly say that this is the best hotel staff I have ever seen. Friendly, accommodating, competent, and genuine. I can also tell that there is some good management behind them. They are well trained with good attention to detail. I have witnessed multiple improvements that I had previously mentioned on satisfaction surveys, so whether it was because of me or not, I can see that they care about making those kinds of improvements. Rooms are comfortable, spacious, and well equipped. The hotel amenities are in great condition - fitness center, dining room/bar area, etc. Lots of other reviewers have made positive comments about the location and I agree with them, I would just add a few other things that are important to me as a business traveler: 1. There is a traffic light right next to the hotel so it is easy to turn left onto route 9 if necessary. 2. There is a grocery store right across the street. Because every room in the hotel has a mini fridge, this is a great way to save food costs and eat a normal diet rather than takeout all the time. 3. But speaking of takeout, if you need a night in, Delivery Express (google it) delivers a wide variety of food from lots of local restaurants right to your hotel room door. Order online. 4. There is a dry cleaner right across the street if you have a clothing emergency. read more

Nice, clean, big room facing the courtyard. Tons of fluffy pillows on the king sized bed with a couch, table, desk and still room to wrap Christmas gifts. The lobby had lots of seating with a really nice set up in front of the fireplace and with a flat screen. Would have been a nice place to catch the Celts playing. We actually used the pool and hot tub, and I was impressed with the 24-hour gym. The breakfast buffet was delicious and the hotel staff was nothing but nice. read more

At first I balked at the $150 pricetag. Just seemed a little steep for a hotel on Rt. 9 with plazas all around (not the cute Berkshire micro-hotel you'd pay that kind of money for), but I walked away thinking it was worth it. The hotel was immaculate, the rooms well-appointed and exceedingly clean. The pool is tiny but very nice (points for the hot tub!). The service was just so friendly. Amazing you're just a couple hours out from Boston and people are genuinely nice (imagine!). They did have a nice bar and a cute breakfast room off the lobby and I believe the continental breakfast was $7 but I'm glad we went w/ the diner across the street because it was delicious and super cute. Message me if you have more questions about this Marriott. I would recommend it to families especially! read more

Very friendly staff. Recently renovated. Room is very spacious and accessible to great walking trail.

Would like to give it zero stars if I could but it won't let me they turned out with blood and hair in the sink there was disgusting and we couldn't even sleep on the bed and then try to charge me for smoking in the room when I didn't even smoke anywhere near that place don't go there they'll rip you off read more

Friendly staff. They let us check in a few hours early. The rooms were very clean and bed was comfortable. Set up was good with a king size bed and a sitting area. TV, pool (didn't use) and really nice grounds. We came back after a wedding and they kept the hotel bar open late. Even nicer was the fire they had going outside. Really comfortable lounge and nice service. read more

This might be the very best Courtyard Marriot. Coming in, I had decent expectations but it really blew me away. The rooms are nice, and big as well. The staff is helpful and friendly. The place even looks beautiful from both the outside and the inside. The bar/restaurant area in the lobby looked really luxurious. The pool/spa area is nice and even though the pool isn't much, the hot tub is very relaxing. They also have a pretty good fitness center next to the pool. It was great to use Marriot rewards points as well. I really appreciated how generous the staff is. I had a small noise complaint in the night as there was loud stomping from the floor above us. I ended up calling the front desk about it and without even having to ask, at checkout they gave us a 50% discount. This made the stay for one night just under $100 which is great considering how luxurious our stay was. Overall, I highly suggest this place as it offers great value and is probably the nicest hotel in the area. read more

I. LOVE. THE. COURTYARD. HADLEY. AMHERST. Actually, I've loved most of the Marriott's I've stayed in, but this one really takes the cake. Let's first deal with location: not far from the center of Amherst, it is located "on the strip" known as Route 9. Across the street is an open-all-night diner, a grocery store, and a liquor store. Across the street and around the corner is another grocery store, a pharmacy, and the post office. The Hangar (where you can sample the infamous WINGS) is just past the post office, as is Rafters, a sports bar. On the other side of the hotel and down the road you can find a gas station, a bank, Chili's, Applebee's, Pizza Hut, and the Hampshire Mall, housing stores, movie theaters and restaurants. Trader Joe's, McDonald's, Wendy's, Burger King, KFC, and Taco Bell are just a hop, skip, and a jump away, not to mention Wal-Mart, Barnes and Noble, Whole Foods, and Panera. So, right off the bat, many conveniences and Northampton is just a short drive down the road. The hotel itself is immaculate. The rooms are spacious, clean, and among the most comfortable I've ever stayed in. The staff has always been helpful, the noise level is low, there are no odd smells (possibly due to the fact that they don't allow pets or smoking), and it's a great place for a family getaway, a business traveler, or a romantic weekend. Free wi-fi in the room, as I recall, and a pool and a Jacuzzi are located on-site. Superior to any of the area hotels/B&B's I've stayed in. I live in Amherst and have literally opted to spend a night there just for fun. Splurge for the corner room with a King Bed. You'll feel like royalty. read more

Nice little hotel, basic but comfortable. The room was like a small suit as it had a very nice couch and siting area. The bathroom was large but the shower was standard and the bathroom products were unusable. Had a great little bar and limited pub menu tha was actually good but pub had inconvenient hours - early or really late but closed in the middle of the day, this included the bar. The pool was nice and warm. The staff was very kind with the few interactions that I had, checking in and out literally took 15 seconds, I told them my name I signed a paper, got the Key - done so that was great. I find this level of hotel difficult because it had everything a larger hotel has - bar, restaurant, pool, suite - like rooms etc but as I mentioned the hours were strange, no room service, poor quality bath products. The hotel presented well, was clean and offered food but they were just limited for lack of a better description. I'd stay there again as its by far the best hotel in the local area. read more

Stayed for two nights for a hockey tournament. They were very welcoming and even had a knee hockey rink set up for the kids. Hotel was clean and staff very friendly and helpful. read more

Pretty nice location right in the middle of shopping and restaurants. Nice looking hotel with nice lobby and rooms. Website said that my room should've had a microwave but only had fridge. Good thing I didn't buy any microwaveable meals when I stopped at Trader Joe's before checking in. Bed was comfortable, linens were nice. Plenty of parking and pool was warm. Good sized hot tub and gym. Disappointed that this Courtyard wouldn't comp breakfast for a Platinum rewards member. read more

Was great experience !!! price wasn't bad and service were amazing. i will def recommend it to anyone coming that way.