We picked this place on rather late notice and got lucky. The place was very cozy and in very good…read moreshape. The beds were comfortable and we had a massive bathroom with a bathtub. The owners were friendly and welcoming. In the morning we got a delicious and plentiful breakfast cooked "on demand". Also, our wish for late checkout was no problem for the owner. We mainly came for the foliage and for that it is an amazing place - maple trees are all over the place! Just a short drive away is a nice little hike (The Rock House Reservation) as well as a pond with a restaurant right at it. Also, the local pumpkin festival just happened the day we arrived. All over - the perfect place for a cozy weekend getaway.

My boyfriend and I stayed here to enjoy the Brimfield antique flea market for the weekend. The…read moreowners made us feel like family. This place is charming without being stuffy. Breakfast was yummy, our room was clean and cozy... couldn't have had a nicer stay. We've already booked another stay. Highly recommended!

Great experience all nice people there whenever I've been there no inappropriate behavior at all.read more

First time experience. It was refreshing. Staff and people were very nice. Pool is excellent…read more They have a great library and gorgeous waterfall , worth the short walk. The nudity takes a bit getting used to. I found it best to just go for it once there. Had some marvelous conversations. Thinking about it , I think the staff could be a little more aware of newbies and maybe check in on them. Maybe whoever brings you on the tour. My only minor concern. I will go back before the end of summer

Wonderful lunch spot between Boston and Stockbridge when driving along the mass Turnpike. Nice…read morelunch and a beautiful bake shop if you're supposed to bring a dessert. Today we tried the open face turkey sandwich. It included both white and dark meat, stuffing, served on cornbread with gravy. It was accompanied by whole cranberry sauce and French fries. My partner had the grilled caprese and tomato sandwich with a small side salad. Our waitress Sara was great. Attentive, refilling our drinks and checking in without hovering. The restaurant is nicely decorated for the holiday season.

We came to try hasty pudding, which is no longer on the menu. We started with pierogies and the…read morecrab Mac. Could not find a crab, but the mac and cheese was good (best item of the night). The pierogies were dry and difficult to cut through; we tried but did not finish. The shrimp risotto was very bland. The pot roast seemed like shaped meat and was very dry, as well as bland. This is not a good example of fine dining; it felt very saltless and flavorless. There is a reason why there aren't many good reviews for this restaurant. I would not recommend.

It's really a 3.5. I had my doubts, but it was the only place we could find a room in the area. It…read moreis a 1980's style and decor - roadside motel. It was clean, the bed and pillows comfy and the water was HOT. The parking lot separates it from a busy road and the traffic dies down at night, so it was quiet. It was $152 for one night, so not exactly a bargain, but it was what we needed. Glad it was here and available. Starbucks is next door, so coffee in the AM readily available.

First off, this is not a chain hotel so leave the expectations reasonable. We needed a room, in…read moreWilbraham, and the Wilbraham Inn was perfect for what we wanted. For being the only option in town, it is what it is. The room was comfortable, had everything we needed and the owners were helpful and friendly. Local owners invested in your liking your stay. The furnishings are not impressive but they were in good condition. The bathroom was updated and actually had the best water pressure I have felt in a hotel in the past couple years! You can tell this place is old but they have maintained it well. We will definately stay there again when needed.

I'm going to be extremely fair in my review and explain all details and why. I know many people…read morelove this place, and I was so excited to go here but I need to be very honest in the ways they can improve and why 3 stars and not 5 stars from us. The booking and check in process was smooth and easy. The front staff were very friendly on the phone and in person. They walked us around to show us the grounds. Our room was exactly as we expected so no surprise there. It was ready when we arrived, clean and stocked with the basics (towel, soap). We didn't have high expectations for a new/updated room as the photos are exactly how the room was. No fancy frills but clean and absolutely fine to stay in. The beds are not that comfortable but fine. The wall paper in farm house 6 was peeling a bit and wear and tear around the unit was present but we did expect the room to be outdated and didn't have any issues over all with the room. The main reason for our 3 star is really based on food, amenities, and grounds. As for food, do not have high expectations as it's very basic. I would rate it 2 at best, but it's all inclusive and does feed the mass groups. Our waitress the first night was awful, we didn't eat for almost an hour. She told us she was rusty and not ready for the groups yet. Little weird, but I guess she was being honest. The other night/day team were much better and more competent. One odd thing we did notice, food is not in abundance when it's put out for guests to grab. Once something runs out, it runs out. I'm all for not wasting food, that's very important but we noticed often food would run out (cookies, appetizers, and other items to grab-go). For example, the cocktail adults evening, majority of the finger appetizers ran out. Another night, they had watermelon for dessert and it ran out. Ultimately, we can't say we didn't eat, we did, some items just would run out and that was it in terms of offerings. Another concern was the indoor pool, it was freezing. Like unable to swim at all -cold- cold. I would think summer time the pools outside are much better, but we didn't try those as it was too early in the season (April). The toys on the main lawn near the sand pit and volleyball area are all broken and worn out. One of the swings broken and missing. The kiddie barn is broken where the kids play. The boats near the lake are all broken and dingy. I understand this place is more about family legacy and farm life, which yes is special, but most things I found are falling apart around the main lawn area especially. Just in general, broken or not cared for. I am not expecting anything to be brand new or perfect but they're run down. We did most of the kid events and the play doh was all dried out and the crafts very limited. We felt there could've been a few more kid friendly events going on (maybe a movie, more crafts, outdoor music/games, outdoor events). The activity staff seemed really uninterested when it came to many of the events too which was unfortunate. Rather than really engage the kids they often stood around. These are the main reasons for our 3 star review. The concept and legacy idea for families is awesome, but the upkeep just isn't there and not as much engagement as we hoped. I love being outdoors, and for my kids to enjoy their time outside and farm life but they need to clean up a bit here. A few things we did love, to be fair and honest, the farm animals, Pony Ride, Easter egg hunt, and magic show. They were fun and engaging. Also, my kids absolutely loved trying to get eggs from the Hens (despite the limited number, but that's not East Hill's fault, that's just kiddos who claim them all and run away before others get a chance to grab one from the Hens). I also had a massage, that's not East Hill, but their outside vendor they use in their main lobby. It wasn't very good. The lady was nice but the chair massage was not relaxing or enjoyable. She barely massaged me. I wouldn't recommend spending $20 on this add on. This spot has so much incredible potential if they just maintained it better. Such special memories for families to create here. I get leaving the rooms nostalgic and maybe the farm areas, but the grounds, toys, arts and crafts and a few other areas could use some upkeep. Unfortunately that's why this is only a 3 star from our family.

I have wonderful memories of visits when I was a child, decades ago, with my family of origin, and…read morethen also visiting there when my son was a youngster! Now, planning a visit with my son, his wife, and their toddler daughter! Everything- sO enjoyable!

This is a decent hotel for a casual trip to a Casino, but for a business conference, it was kind of…read morea let down. The hotel room didn't have a desk so I made a makeshift desk with the chair and an ironing board. I'm like the MacGruber of business travel. The pillows were actually decent and the room was nice too. The bed was comfortable and the guest bath had nice toiletries and a nice decor. It's way more expensive for a room than it should be considering the amenities at the casino. There's a sports bar that was huge and they also have an outdoor courtyard for watching sports (and other stuff too I'd imagine). Terry Bradshaw's head is even bigger on that TV. A lot of the restaurants are closed during certain weekdays, but the Italian pizza place/restaurant across the street was amazing. Go there for sure!

As a Floridian, I did not know a casino existed in the middle of Massachusetts. We stayed one night…read morein the king suite and it was a great room! I loved the decor and space. I also felt very clean in the room- no carpet (yay!). I also love that the casino is non-smoking. A few things that fell short of 5 stars- there is a place for valet parking- but no valet parking. On one side of the casino the ATM machines weren't working so we had to go to the complete other side. I loved the huge shower- and it was equipped with soap/shampoo/conditioner, but there was no shelf to put your own toiletries on.

Marcus Was very nice! He was welcoming and very helpful! Thank you Marcus! The entire staff was…read morewonderful, Marcus just stood out to me because he was very nice.

An excellent choice for our third night in Massachusetts. Hampton inn is the home of Hilton…read moreHeavenly Beds. I expect that and get it. Quiet room and a guest laundry on site on our floor. So easy to take care of business while we are here. We are prob going back to the Brimfield antique show tomorrow, long day, we may come back for another night. We ll see. Update The night went well. The included breakfast was nice but not hot and no microwave. The coffee was light roast So I ll be at Starbucks next. So a 8 out of 10.

We looked at several hotels in Sturbridge and this one was the most affordable and accomodating! We…read moreneeded 2 adjoining rooms for my sister's wedding and they had a double queen attached to a king room with a seating area. This was perfect for doing our hair and makeup. And all the staff was so friendly and helpful. Breakfast was available with self-serve eggs, sausage, pastries, fruit and waffle machine. Beds were comfortable and the rooms were clean. I would stay here again!

I can only speak about the current situation. Hotel is under renovation AND it's like a damn…read moreChuckee Cheese in here as well. It's February school vacation week so on top of the noose from the construction, these kids are running around the halls screaming and what not. They were playing "knock on rooms and run" last night, mine was knocked on three times. Management needs to do a better job at controlling this nonsense for guests who are staying here for other reasons other than using the hotel as a babysitter. Bed hard as a rock, water pressure sucks, hot tub was freezing cold and filled with kids anyways. The young man at the front desk was a sweetheart though ( didn't get his name ) so make sure it's not a school vacation week I guess prior to booking any hotel with a pool.

I stayed at this hotel this past weekend and had a completely seamless experience. The location was…read morevery convenient, with plenty of food close by. The front-desk staff could not have been nicer and were more than happy to accommodate our late check out request. The room itself was very clean and comfortable, and the hotel breakfast was above and beyond. There were so many options from scrambled eggs, to veggie egg white omelets, turkey sausage and bacon, bagels, pastries, an oatmeal station, biscuits with sausage gravy, warm cinnamon buns and more. I would most definitely stay here again!

Manager agreed to credit card back as only 1 night booked, but has failed to do so. Marked up this…read moreroom for weekend rates to being ridiculously over $200 already, but to believe it's acceptable to lie, commit fraud and hurt a family with kids by charging double or $400 for a musty moldy disgusting hotel, then lie about promise to refund as if anyone would ever pay Hyatt places for this dump needs fired. Will file police report if that's what it takes since this is criminal on her part as HI management to steal - do not recommend holiday inns after this experience - much better hotels that are clean and honest. Not worth it and deserve a refund in full after all this merry go round bs with cs too. Bbb report to make next too.