My uncle lives in downtown Shelburne Falls but is unable to host, so I've stayed here a few times…read moreover the years when visiting him. My son and I really enjoy staying here. The rooms are all spacious and clean with microwave and fridge, and big comfortable beds. My son's favorite part is of course the pool with its many toys and floats and the fact that the deep end is 8 feet deep. They also have a picnic area under the trees where you can use a gas grill, charcoal grill or fire pit. We cooked dinner on the charcoal grill when I was last here and ate at the picnic table under the strung up lights. The owner is a very lovely human being - kind and warm and friendly through and through. And there is a friendly dog too! Such a nice change of pace from so many other motels where check in and check out are completely contactless. Already looking forward to our next stay in the next year or two!

BEWARE. We booked 2 rooms as so we ciuld stay overnight in…read moreMassachusetts. We drove to motel and from the road it looked like it had not been kept up since in opened in the 70's!! Should have known better when we had to pay both nights when making the reservation! The video must be enhanced because nothing looked like the video !!! The motel sign looks like it needs a good coat of paint!! So shame on us !! they made $300 and we had to drive back to CT !! This place is nothing like the ad !! I hope this is not how they make a profit and I wonder how many others were duped!!!

Top notch traditional New England experience! I grew up and lived in Greenfield throughout my…read morechildhood and never knew the immense beauty of Cummington and the surrounding towns. My family traveled here for Thanksgiving 2019 and we had a tremendously wonderful stay at this traditional country farm and home. Most notably, the entire facility is clean and very well maintained. Our gracious host and owner Judy greeted us and made us feel comfortable in her home. We rented the Autumn suite located on the top floor which included a huge bedroom with a queen bed, a separate bedroom with two twins, and a dedicated bathroom to be shared by the suite. Being a cold autumn week, the cozy living room and fireplace was a welcome place to relax, along with her very well-behaved dog and cat. In the morning we walked her property to visit her goats and sheep, to return to a wonderful farm fresh breakfast that Judy prepared. Our family was so impressed by Judy's warmth and service, and our memories of her wonderful and clean home will be forever cherished. We hope to come back again next year for more memories.

Fantastic in every way! Comfortable, quiet, clean, lovely innkeeper. I love this place.read more

I stopped here on the home leg of a 21 day cross country drive. One would think that it would be…read morehard to resist driving the last two hours to Boston however once I stopped at Catherine's one unit B&B I was instantly relaxed. Pepper my dog was so tiered of driving she wanted to live here! The area had great hiking and the cottage was always a warm cosy home base. Morning scones were fantastic, and never went to waste. A little butter and jam and heaven! The hardest part now is scheduling the return trip!

We stayed at the Cavalier Cottage because our dog has degenerative myelopathy and we needed a place…read moreto stay while we were getting our dog Romeo his cart from Eddie's Wheels in nearby Shelburne Falls. Cavalier Cottage offers pet friendly lodging which we took advantage of with our two pugs. I figured we were only going there to pick up the cart, however we spent the day checking out all the little shops around town and ate in the West End Pub. Patricia offers a clean room with a full kitchen. She is very friendly and kind offering us whatever we needed. I would definitely recommend the Cavalier Cottage. We will be staying there the next time we're in Shelburne Falls.

Very personable and friendly folks. When we checked in they had a small cheese & cracker snack…read moretable set up. While breakfasts are included there are times when someone may be "on the go" and they had small take along bags with items such as a bagel w cream cheese, or a biscuit sandwich ready to grab at the front desk. Coffee is always available. It was just a nice experience and had small unexpected pleasantries not otherwise expected. It was also very clean!

Response to the Management...your pool was not open when we visited in June. You claim the pool…read morehasn't been closed "in months", obviously you do not know about your hotel. I am being truthful, you claim I'm not accurate??? Maybe you should be more aware of your pool maintenance and customer service at the front desk . The Sign on the pool door, said pool was closed, we questioned it at the front desk. We were treated unfairly and that is not right, especially when a customer is paying $200.00++ for a room for less than 20 hours. Shame on the Hampton Inn, Greenfield..., shame on their customers service and management for thinking this is ok. It was a total waste of money,. We were looking forward to the pool. Don't tell a customer they are not accurate, when you where not even there. We asked to speak to management, obviously there was none around or we would have gotten a reasonable explanation, instead of eye rolls. Keep cut n pasting your replys to the negative reviews. Hampton Inn, Greenfield should be assumed of theirselves for treating customers this way. Bye Y'all

If I could give this place 10 stars, I would. I've been spending weekends there every year for…read moreabout 11 years. Mostly, I've attended with a group of country dancers, but recently began going with my grandson, just for a mini-vacation. First: The accommodations. There are several buildings that offer a variety of rooms. We love the cottages, which are actually a three unit structure just outside the main inn. Each includes a sitting room, bathroom and two bedrooms (1 queen and the other with 2 twins.) The knotty pine walls make you feel like a kid at camp again, but the cottages were renovated within the past couple of years and are up to date and well appointed. No telephone or television, just a small refrigerator. I have also stayed in several of the rooms in the Main Inn, which are also very nice. They can accommodate a single person or an entire family, with several different arrangements. There are other, pricier rooms on the property, some of which include television or air conditioning. To each his own, but I love the old time feel of the inn and the cottages. The amenities: There are 3 pools (1 indoor) and 2 hot tubs (1 indoor) as well as a sauna. They are very well maintained and use at your own risk, as there are no lifeguards. There's shuffleboard, swings, sandbox, etc. but the best attraction is the animals. It is a working farm and you're welcome to visit the barns to see the sheep, goats, pigs, horses, cows, ponies, donkeys, chickens, turkeys, bunnies, etc. They've recently cut back on the feeding because too much bread is not good for them. But you can visit and pet them. There are often babies - a goat was born during my recent stay. You can milk a cow and a goat or pick your own eggs from the chicken coop. Extra activities: In summer months, there's boating on the lake, hikes, kayaking, horseback riding and pickup games of kick ball on the lawn. In winter, they have an indoor ice skating rink, snow shoeing and cross country skiing. (You can rent them right there.) Most weekends include new stop family activities, like crafts, games, cooking and animal related activities. Food: This is a highlight. Meals are family style, all you can eat and absolutely amazing. Your overnight stay includes 3 full meals. My grandson and I had our own table reserved for us every night with the same wait staff assigned. They are most accommodating to any dietary requests and very kid friendly. The service is incredibly efficient. I've included many pictures from a recent group dance weekend. In addition to the 3 meals, there's a happy hour style event in the late afternoon with an adult table of hot & cold appetizers and cocktails as well as a kid version with snacks and lemonade. The setting: Right at the base of Mount Monadnock, the farm offers beautiful views of the lake and mountain. If you prefer the indoors, there are comfortable, cozy common areas, including living rooms with fireplaces, library, game room with television, ping pong and board games. They also have a lovely little giftshopIf you are adventurous and tire of the farm (gasp!), the town of Keene is a short drive away. I can not recommend this place enough. It's unlike any vacation you'll take anywhere else. We love East Hill Farm! Update: Just returned from yet another amazing farm experience. The thing that impresses me the most about The Inn at East Hill Farm is that the quality of the visit never waivers. We've all gone to places that were really above and beyond, only to find things slack off after many years (or less) in business. But this place delivers EVERY TIME and I have been coming consistently for more than a decade, visited in three seasons. The accommodations are beautiful, the service impeccable, the food a highlight and the farm experience unique. Thanks for another great little vacation, East Hill Farm!

I'm going to be extremely fair in my review and explain all details and why. I know many people…read morelove this place, and I was so excited to go here but I need to be very honest in the ways they can improve and why 3 stars and not 5 stars from us. The booking and check in process was smooth and easy. The front staff were very friendly on the phone and in person. They walked us around to show us the grounds. Our room was exactly as we expected so no surprise there. It was ready when we arrived, clean and stocked with the basics (towel, soap). We didn't have high expectations for a new/updated room as the photos are exactly how the room was. No fancy frills but clean and absolutely fine to stay in. The beds are not that comfortable but fine. The wall paper in farm house 6 was peeling a bit and wear and tear around the unit was present but we did expect the room to be outdated and didn't have any issues over all with the room. The main reason for our 3 star is really based on food, amenities, and grounds. As for food, do not have high expectations as it's very basic. I would rate it 2 at best, but it's all inclusive and does feed the mass groups. Our waitress the first night was awful, we didn't eat for almost an hour. She told us she was rusty and not ready for the groups yet. Little weird, but I guess she was being honest. The other night/day team were much better and more competent. One odd thing we did notice, food is not in abundance when it's put out for guests to grab. Once something runs out, it runs out. I'm all for not wasting food, that's very important but we noticed often food would run out (cookies, appetizers, and other items to grab-go). For example, the cocktail adults evening, majority of the finger appetizers ran out. Another night, they had watermelon for dessert and it ran out. Ultimately, we can't say we didn't eat, we did, some items just would run out and that was it in terms of offerings. Another concern was the indoor pool, it was freezing. Like unable to swim at all -cold- cold. I would think summer time the pools outside are much better, but we didn't try those as it was too early in the season (April). The toys on the main lawn near the sand pit and volleyball area are all broken and worn out. One of the swings broken and missing. The kiddie barn is broken where the kids play. The boats near the lake are all broken and dingy. I understand this place is more about family legacy and farm life, which yes is special, but most things I found are falling apart around the main lawn area especially. Just in general, broken or not cared for. I am not expecting anything to be brand new or perfect but they're run down. We did most of the kid events and the play doh was all dried out and the crafts very limited. We felt there could've been a few more kid friendly events going on (maybe a movie, more crafts, outdoor music/games, outdoor events). The activity staff seemed really uninterested when it came to many of the events too which was unfortunate. Rather than really engage the kids they often stood around. These are the main reasons for our 3 star review. The concept and legacy idea for families is awesome, but the upkeep just isn't there and not as much engagement as we hoped. I love being outdoors, and for my kids to enjoy their time outside and farm life but they need to clean up a bit here. A few things we did love, to be fair and honest, the farm animals, Pony Ride, Easter egg hunt, and magic show. They were fun and engaging. Also, my kids absolutely loved trying to get eggs from the Hens (despite the limited number, but that's not East Hill's fault, that's just kiddos who claim them all and run away before others get a chance to grab one from the Hens). I also had a massage, that's not East Hill, but their outside vendor they use in their main lobby. It wasn't very good. The lady was nice but the chair massage was not relaxing or enjoyable. She barely massaged me. I wouldn't recommend spending $20 on this add on. This spot has so much incredible potential if they just maintained it better. Such special memories for families to create here. I get leaving the rooms nostalgic and maybe the farm areas, but the grounds, toys, arts and crafts and a few other areas could use some upkeep. Unfortunately that's why this is only a 3 star from our family.

We have the avocado and corn salad and it was amazing! Highly recommend! My husband had a wrap and…read moreI had a bowl of clam chowder. We enjoyed those as well, but the salad was a star!

The historic building ambience was nice. We arrived for a late lunch. After we were seated we were…read moreignored by the waitress that was to take our table. Our new server Patty saved the day. The food was good , they served water no ice. The food was not served in a timely manner. Our server was servicing most the dining area. Although food was good- I would not recommend anyone to visit.

The best Inn! Jeff and Lisa, the owners are so kind. We had such a relaxing and wonderful time…read more When I tell the breakfast is delicious, I mean it 100%! My husband doesn't Ike pumpkin anything and he ate TWO of the homemade pumpkin muffins. The eggs Benedict were delicious and the apple yogurt parfiet was a refreshing surprise. Eggs cooked to perfection, bacon was a party for your mouth.the rosemary cheddar biscuit...omg yum! Loved walking the grounds and wine and cheese in the afternoon. Our room was clean, comfortable and we slept so good. Lots of cute sitting areas and outdoor rocking chairs to breath in the fresh air.We can't wait to go back. Heat pool was lovely.

All it's a great place in the owners are very nice. It's a beautiful room with everything you can…read morepossibly imagine to need.

All around a good experience and accommodations…read more Right off the highway, continental breakfast ends earlier than most, so keep that in mind. Lots of parking. Staff was great.

Pro - location. Northampton is a great little town…read more Also, the front desk staff is extremely friendly and is doing their best to go above and beyond. But, I had to knock off a star because the Wifi in the rooms doesn't work. This is a massive disappointment for what is supposed to be a modern hotel. As is the case with technical things, I assumed it was a me problem. The friendly front desk staff explained that the public WiFi works fine but the guest Wifi is problematic. This means that after driving for 2 hours and arriving hangry and with hours worth of work to do, I have to sit in the lobby to get anything done. It is challenging to focus because there are other groups here talking. I am loyal to the Marriott brand and have the gold lifetime elite to prove it, but I don't think I will stay in this hotel again. After a day of work, I want to be able to settle in my room, order some food, take my bra off, and do the work I need to do to get ready for the next day. So I must say, this is a huge disappointment.

The Inn at Crumpin-Fox was and excellent choice; conveniently located off I91 in a quiet secluded…read morebeautifully landscaped area. From check in to check out we always had that hometown feel. Cliff, at the front desk, was so nice you'd think we were friends for years. We arrived before 3:00 PM check-in and he was very accommodating. The room was clean, spacious, had a cathedral ceiling and overlooked the courtyard. The continental breakfast exceeded our expectations with an array of fresh cut fruit, yogurt, homemade muffins and an assortment of breads and English muffins. The presentation was impeccable and Cliff was present to to insure everyone had what they needed. We Highly Recommend this hotel. Tom & Nancy Saviano Long Island, New York

Second stay was as good as the first. Friendly service, clean rooms, safety and convenience. Even…read morewhen they are not serving breakfast, the essentials such as coffee, milk, hot water, and microwaves are available in a very nice common room. Friendliness is a key word here. We were attending graduation at Northfield Mt. Hermon School, and despite the crowds we were able to get a reservation. The Inn is a slightly hidden treasure; when traveling west be sure to get the exit BEFORE to cross I-91 but after the Connecticut River. This time, we enjoyed a game of horseshoes in back of the hotel. The grounds are beautiful and well-maintained. we will be back, since we have family in the area!

The owner, Pete, purchased the property in spring 2026 and completely renovated the motel and all…read moreof its rooms. His attention to detail and eye for aesthetics have made this motel a safe bet for a pleasurable and comfortable stay. Although our room was very small, it was in immaculate condition and had everything we needed, including a very comfortable king-size bed, small refrigerator, 40" television, and a tiny but exceptionally clean bathroom. We stayed here while attending a concert at Tanglewood, which was an easy 20-minute drive down the same road as Berkshire Lake Lodge. The motel is also very close to the Massachusetts Turnpike, so there is some traffic noise, but it wasn't particularly loud and did not disturb our sleep. The motel sits right beside a scenic lake, and guests have complimentary access to kayaks, a fire pit, and a gas barbecue grill. I really couldn't have expected more from this unpretentious, independently owned motel. Pete has done a wonderful job transforming the property into a clean, comfortable, and welcoming place to stay. I would happily stay here again!

We only spent one night. Wish we could have stayed longer. Rooms are small but super clean and very…read morewell thought out. There is a large common room if you want to spread out and prepare a snack or whatever you bring for a meal. I managed to get a quick kayak spin around the beautiful lake on the property. So nice to have the boats there for guest use! Met the owner who was awesome. We will be back! 20 minutes to Tanglewood!