The car was in a horrific state after being flooded during the storm…read more The customer service was just excellent. I had my car detailed after flooding from a recent storm. The job was not perfect but they did a good job with cleaning for the pricey detailing they charged me. The water continued flowing in even after the detailing. Pretty much everything was moved around and not put back in place. The steering wheel, the cup holder, the rearview mirrors. Initially when I turned my car on I got an red screen of death, but fortunately, after I adjusted the steering wheel back in position, it cleared off and got back to normal. My driving glasses disappeared, some items were broken in the process of cleaning. They threw away my wet towels that I was using to clean out the water and some other items which I wasn't too pleased with. It could have been put in a plastic bag instead of taking the liberty to throw away. The garage wasn't exactly near me in the 60626 neighborhood which was a hassle to get to and back. Many of the causes were obviously from the water flooding. Either way, it was cleaned enough to at least get me dried out from the flooding. In the long run I've been happy to be in a clean car.

I brought my 2018 Volkswagen Passat here after an intermittent EPC light came on. I trusted Mike to…read moredo a simple diagnostic scan, and to check my brakes. What I got was something different than what I was told. This was an attempt to scam me with unauthorized repairs. During the first call from Mike, he claimed it was a fuel injector harness. During the second call, he asked me to look at the email he sent me. He did not verbalize to me what was inspected and what he needs to do. I am to be asked before any repairs are made. I was called "sweetie" by Mike a number of times, a no-no in a male dominated industry. He gave conflicting stories about the battery not working, even though I drove the car in and had no prior issues, and told me he had to replace the battery. I debated with Mike about that because that was not true. He did not discuss the fuel injector harness, after that. The invoice stated that the battery was changed, the car was test-driven, and the issue was resolved, seemingly, along with other repairs that he claimed verbally and on the invoice were completed. He claimed he changed a bulb for the left lower beam that I had not asked him to check or replace. Mike said he thought I was a "nice lady" and decreased my bill. He said they put on the invoice that the repairs are made even though they haven't done the work. I confronted him over the phone demanding that he NOT do any more repairs on my car after figuring out what was going on. His stories conflicted again when he said he did not do any work on the car and denied what he told me from our second conversation. He asked me to pick up my car and said he did not want my money, after I told him that I would only be charged for the diagnostic fee, everything else he did was on him. Mike thought I was an easy target. He told me the car would be finished the following Monday because he attempted to get me to agree for him to do the work by showing me the invoice that says the work was completed, without telling me what he inspected and what he needed to do. He did not verbalize what the diagnostic results were or tell me about my back brakes. The invoice was his so-called legal stance to say I gave permission. The diagnostics and what needs to be done should have been on the invoice, not that the repairs were made so he could actually do them later, which is why he decreased the bill for the repairs. I have both copies. Had I not said anything, he would have made the repairs, but the EPC light was not discussed. After leaving the shop, the EPC light returned, so he was only going to make repairs for other things I did not consent to and charge me without repairing the fuel injector harness he claimed was the issue. The codes were cleared, and I found that out by taking my vehicle to a reputable auto repair shop the same day who did not charge for a diagnostic fee and disclosed that the codes were cleared. I have to continue to drive the car until the EPC light returns for them to clearly diagnose the problem. I left a voicemail at the shop and emailed the manager, Shadi Qawaati and did not receive a call back or a response to my email. I cannot make this up and I do not have to lie. This was a scam because I am of the opposite sex. Thank you Gateway for allowing me to see the hidden craftiness of shady men who operate in this industry against innocent people, especially women. I researched the issues with my vehicle and that is why I was able to spot this as a scam. Women beware.

I am one fortunate dude. My 1990 Acura Legend wasn't worth it financially to have it fully…read morerestored, yet its sentimental value goes beyond dollars. These guys fully understood this and delivered AN INCREDIBLY RESTORED car after several months. There was much back & forth over those months, mostly because I'm a novice in car restoration. These guys went WAY BEYOND THE LEVEL OF SERVICE THAT I EXPECTED. Memo & his team are the REAL DEAL. I'm am so very grateful to have found these guys. When I find my 60s Buick Riviera, these guys will be getting my $ to make it beautiful to my liking :)

Well I could post pictures of the work which is beautiful, affordable if not cost effective but I…read morehave no before or after pictures? Other than that it was great dealing with them. 4 out of 5 stars because of the uncertainty despite following up on progress on my 2002 Chevy Trailblazer LT to fix my 2 quarter panels, scratches on the Fender and front bumper like brand new for less than most Autobody shops. In comparison to another place that I recently went that was also cost effective if not affordable I did NOT like their communication on when the work would be completed in follow up with "I am not sure" or "They we're understaff" as their response and that place was Rich's Autobody on Grand Ave and California. Should have gone here and save since I bought the gate lift from Bionic which was down the street next to the location since this is walking distance to my home. Anyways great body shop. Highly recommended bottom line. Also know a distant relative who I read a review on his Acura Legend so this is a trustworthy or legit place on proof of work.

Stopped in for three small scratches and they want $2250. What hourly rate are they charging…read more This is a rip off ! I loved this place for washes. But they are really using not standard process/ prices

Highly recommend this place, I had my Honda HR-V repaired,not only was the quality of the work…read moreexcellent but they delivered the vehicle back to me exactly when they said they would, AND gave it a nice wash & buff. Very satisfied customer here!

My vehicle got side swiped causing damage to two of the rims and to the back fender area. Integra…read moreprovided excellent service, excellent pricing, and overall an excellent experience. The pictures attached where the car shows damage are right after the accident, the pictures where the car looks great is after I got it back. The turnaround time for repairs was quick. When looking at or driving the car I can't even notice that anything happened. It looks better than ever. I've always dealt with Alex, he's extremely personable and professional. If you're looking for a great place to get your car repaired, this is the place to go.

Stopped by today for a headlight issue and alex and jesus took care of me and was in and out in no…read moretime! They were very professional and welcoming. Definitely would recommend and would return.

C&A Auto Body did an absolutely amazing job helping me with my car! From start to finish, their…read moreservice was outstanding. They went above and beyond to help me, were extremely helpful and professional, and made the whole process so much easier for me. You can really tell that they care about their customers and take pride in their work. I'm extremely happy with the service I received and would 100% recommend C&A Auto Body to anyone who needs work done on their car. Thank you so much for all your help!

Review is not for service at the shop. The adjuster for First Chicago Insurance was amazing. I…read moreapologize I do not recall the gentleman name. He is there every Wednesday from 8:30 to 1:00pm. After several attempts trying to getting an estimate, he got me in and out in 5 mins. I hope the rest of the process is seamless.

After an older gentleman backed into my Maserati, leaving scratches all over the front of my car,…read morethe dealership recommended Countryside Customs for the repair. While it took a month to get my car back and I wasn't thrilled to be stuck with a Ford, all was forgotten when I saw my car looking good as new and detailed perfectly. They kept me abreast with texts and were helpful on the phone when I called them with questions. I'd never hesitate to recommend them for any bodywork or detailing on any car - even a luxury vehicle. You'll be in very good hands.

Our brand new suv was involved in a hit and run. Finding parts was a challenge with such a new car…read more John and his team did an amazing job handling all of the delays. Our car looks amazin. Somehow better than when we first purchased. I would recommend Countryside to anyone. If you want a team that actually cares about you and the work they do then Countryside is for you. You can tell they take pride in their work.

Niko was very professional, prompt, and took pride in the full detail service provided. My car…read morelooked like it was fresh off the showroom floor at the dealership. Communication to schedule an appointment was seamless and the best part is that the service is mobile, that's right he comes to you! Best value in the city for the quality of service and convenience. No detail was left untouched. I saw many of my neighbors stopping by to inquire about their car wash and detail needs. Looking forward to scheduling my next appointment especially when it's warmer outside. I promise you won't be disappointed. I've lived in Atlanta, Cleveland, and Houston and none of their mobile detail services come close.

This guy is the incredible! I called him and he came out the next day, he was super friendly and…read moreprofessional. He was done within a hour and half. I got the inside detailed and car washed inside and out and waxed! My car look like it came from the factory! dope guy! definitely book! he gets the job done!!!

Great cleaning indoors requested on 2018 Lexus ES 350. Prompt reply and detailed cleaning. Would…read morehighly reccomend over others.

He was on time and did an excellent job! My car is so clean- he comes to your location and takes…read morehis time- would definitely recommend! Plus his prices are very reasonable.