So great! We come here all the time and they are the best! By far the nicest people! They care and they their time.

Always a great experience at River Nails. Saturday mornings are busy, so make your reservation in advance with a no fuss check in. Danny, older gentleman, is meticulous. As a runner my feet are tired and well they've seen better days, but he gets my nails and rough patches in shape every 3 weeks. Gel polish is a must! read more

River Nails & Spa - Nail Salons Near Me - Rocky River, Ohio

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I've been to this salon many times over the years and have always had good experiences, which makes this review especially disappointing. During my most recent pedicure, the technician repeatedly dug into the side of my big toe trying to remove what she believed was a hangnail. I told her it was painful, but she continued until she finally pulled it out, causing significant bleeding. From that point on, my pedicure was completely ruined because I was left with a painful wound that eventually formed a large scab. Unfortunately, the injury became infected and required a visit to my doctor and a course of antibiotics. I still have a scab on my toe, weeks later. In addition to paying for a pedicure that resulted in an injury, I also had to pay for the doctor's visit and medication. Accidents can happen, but this felt entirely preventable. I trusted this salon with my care, and instead I left with an injury and an infection. Because of this experience, I will not be returning. read more

Laura did a fantastic job filling my gel nails with a French manicure. No waiting time and she did my nails quickly and beautifully! read more

River Nails & Spa - Nail Salons Near Me - Rocky River, Ohio

They are editing their google reviews to wash out the bad reviews.. DO NOT GO THERE I went here for a pedicure about two weeks ago they completely forgot to paint my pinky toes, I noticed when I walked so didn't go back.. then today I tried to give them another chance and went and got a fill, HORRIBLE they're very thick to the point my hand felt heavy when I left. very poorly done, they do not care for proper care. it felt very rushed. They also gave me the wrong color with out asking if it was okay. On top of it all they over charged me. do not go here worst experience I've had in my life. read more

First time to this salon for a dip polish and have had 5 nails chip within12 days. I have never had dip polish chip like that. Was told I'm probably opening a can wrong. Waste of money. I will never go back. Do not recommend. read more

I used to exclusively go to River Nails. However, I've been disappointed with the quality on my recent visits. They don't care how your nails look, they only care about getting customers in and out quickly. My nail tech used old clumpy polish but assured me it would look fine with a top coat. I'm so disappointed with the final product but didn't have the energy to argue. It's not that much more expensive to go to a spa and have a pleasant experience where they care if you're happy. read more

River Nails & Spa - Regular manicure - Nail Salons Near Me - Rocky River, Ohio

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Great experience with Vickie! Quick/ efficient work, clean, great color options, and friendly service!

This is my favorite nail place. They always do such a good job. I also always get my brows waxed here. I would highly recommend. read more

River Nails & Spa - Nail Salons Near Me - Rocky River, Ohio

My nail tech Laura was so sweet and truly made my day. She also did an amazing job on my nails! I just moved to the area and will definitely continue going here. read more

The salon is very nice and clean. Bingo was very friendly and did a great job on my manicure and pedicure

My wife went to this place for a pedicure and came home with multiple deep gashes on her foot. Not only was she disfigured physically, but the trauma has taken a psychological toll on her as well. If you look closely there are at least 4 separate chunks taken out of her toe, all of which cut deep into her foot and drew blood. The person who administered this "pedicure" didn't slip and make one accidental cut. This individual gouged her over and over again. Judging by the the other complaints seen here on yelp and through other channels about this shop, it's clear there is a pattern of doing physical harm to customers. read more

River Nails & Spa - "Pedicure" mutilation - Nail Salons Near Me - Rocky River, Ohio

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I requested a regular Mani and Pedi but was upcharged and way overpriced wont be back

Great place. Great ambiance, service and results. I really enjoy being a regular here. read more

River Nails & Spa - Nail Salons Near Me - Rocky River, Ohio

New to the area and I've been trying out many nail salons to find one I can frequent and I finally did! Had a great experience as a walk in. They were attentive, I was taken care of quickly and they did a great job on my nails. I will definitely make this my new go to nail salon. Plus it's great to be right next to whole foods and plan a grocery run right after or if you need to wait. read more

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I had a great experience here getting a regular mani/pedi. Everyone was so friendly and welcoming, and she did a great job with my nails. My feet were so happy from all the great exfoliating too! It was spotlessly clean. read more

After a year and a half without a pedicure I decided to take advantage of my free time while my husband took our two year old to the zoo. Looking forward to my first pedicure in quite some time I tried to relax, not far into it and the woman took the cheese grater to my big toe injuring me, blood going everywhere. I just started crying. All I wanted to do was relax and now a hunk of my big toe was missing. The manager was nice and I know it was an accident, but I'm still confused about how on earth this even happened. I won't be back and will probably never ever go in for a pedicure again. I'm scarred for life. read more

River Nails & Spa - My double bandaged toe that they had to put some powder on to stop the bleeding - Nail Salons Near Me - Rocky River, Ohio

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This place is great! It's big, lots of color selections, and super clean. They were able to fit in six of us for various nail appointments (pedis, dip mani, gel mani, etc.). They were so kind and accommodating. The owner was so nice and got everyone their drink of choice while getting their nails done (green tea was great!). I will definitely be back! read more

River Nails & Spa - Dip mani - Nail Salons Near Me - Rocky River, Ohio

Absolutely horrible! I had a 2:30 appointment, I arrived at 2:25 and sat down after checking in. when I asked at 2:40 I was told they were running behind and short staffed. I asked and was told it would only be 10 more minutes. At 3:00 I asked again and the front desk guy acted annoyed that I was asking again. I was pretty much ignored from the moment I got there, and never even received an apology and left at 3:00. This was my first time there, and my last. Extremely rude and unfriendly ! read more

Vicki did a phenomenal job on my dip manicure! This is my new nail salon I will be going too! read more

River Nails & Spa - Dip manicure - Nail Salons Near Me - Rocky River, Ohio

This place is the best! Had a great experience there getting our nails done for my sister's wedding so I booked them again for my daughter's birthday. When we arrived there was a birthday sign, juice boxes on silver platters, and a cake! They also had enough technicians to accommodate all nine of us without anyone having to wait. Everyone was so nice and friendly and they did a great job with our manicure/pedicures. This is definitely the spot for a large party, would book any time! read more

River Nails & Spa - The set up when we arrived plus the box of cupcakes we brought - Nail Salons Near Me - Rocky River, Ohio

Wonderful spa pedicure experience!! Loved the massage and essential oils. My nails look beautiful!! read more

River Nails & Spa - Spa pedicure - Nail Salons Near Me - Rocky River, Ohio

So glad to have found this nail salon. It's located just a few doors down from Whole Foods and is a quite the gem. I've gotten my nails done twice so far and each time the technician has been friendly, efficient, and skilled. I've done both a walk-in and scheduled an appointment in advance and both times I was serviced right away. The salon is also clean, sizable and comfortable. You won't feel like you're sitting on top of other patrons or cramped at all. Definitely will be back and highly recommend! read more

I attended with my mother, grandmother, and sister (ages 18, 20, 61, and +80). We all got the signature pedicure. The quality did vary slightly by technician, but was overall very nice. I was most impressed with how the salon treated my grandmother (+80). Her tech was very patient with her and her spotty hearing. I'm a dancer, and do a lot of barefoot work, so I know I don't have the prettiest feet. My tech did a great job removing a good a mount of the callouses that had accumulated. I did deduct a star because one of my cuticles was cut too short and started bleeding. It was completely painless, one of those "oh look at that, I'm bleeding" moments. Not a huge deal, but not pretty either. I was the only member of my party who had any inconveniences, mine being extremely minor. read more

The man knicked my finger with the tool and made it bleed. He hurt me more by putting some chemicals and powder on it. I don't go to nail salons to be injured read more

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My friend and I went to get pedicures this weekend and overall weren't impressed. I've been here a few times several years ago for manicures and never had a bad experience, but the service seems to have declined. Besides the host at the desk, no one was friendly or even smiled to greet us and seemed kind of cold. The more we look at our pedicures now, the more we are noticing about the poor quality of them. The toes aren't even painted to the edges and the top layers don't even cover the bottom layers. Overall not super impressed and for the price I'm not sure if I'll be coming back for this service. read more

WORST Salon EVER. I went in to get dip powder nails, and the male nail technician cut my finger. When I asked him to take a minute and apply pressure and said "no, it's a small cut no worries." I currently have dip powder on top of a blood spot. As if things couldn't get any worse less then 24 hours later, I was getting dressed and my pointer finger nail just popped off! I was just putting my shoes on when this happened. I had to to drive all the way back to the salon and was told they didn't have time to fix it. I had to wait 40 minutes to get it fixed. When I told them this was unacceptable and I wanted a refund, and they simply just said nails are not a science and that a refund is not something they were going to provided. I have never had such a bad experience. UPDATE 48 HOURS LATER: All my nails have popped off, it started with my thumb nail while I was just washing my hands and then all the rest to follow. The owner will still not give me a refund!!! read more

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I'm giving a 2 start only , because their service when I started coming here was amazing. I normally get no-chip manicure it would normally last me two weeks if not more. For the past two visits I've had to go every 10 days for a new manicure. The first time I initiated the problem of my no chip lifting after a week the receptionist didn't care the second time I went to someone else about is she was very defensive when I told her I was here a week ago she said my nails looked like it was more than a week to tell her when I was there last asap. I pulled up my bank statements and facto had to return to this place every 10 days. Once I showed her proof it was the one week service she didn't even offer me a gift card of service on them to fix my nails all she said was "let your tech know to keep the primer polish on for longer under the UV light" I'm sorry isn't that your job to tell your employees how to do their job.... I come for a service pay for it and it should be done properly no questions asked. And I will be telling all of my followers / friends about this! I came for my last pedi here and I will not be returning after their terrible customer service and nail tech service! read more

River Nails & Spa - Nail Salons Near Me - Rocky River, Ohio

Update: a year has gone by and I had to have another toe nail removed because of the fungus I got from River Nail and Spa. This place may look clean but clearly they do not clean their implements. read more

River Nails & Spa - Fungus on the left and the nail removed on the right. - Nail Salons Near Me - Rocky River, Ohio

I asked for coffin nails and at first glance they looked alright, but now I'm home and analyzing them and hate them. Completely all different shapes. I get my nails done for my job and these are embarassing. My nail tech even noticed I didn't like the shape at first and said wait until I'm finished. Well here's the finished "coffin nails" done by the owner Hai. Can't believe he let someone walk out looking like this. UPDATE: Went in to show them the nails and they refused to refund money and threatened to call the police. Hai said his nail service was perfect and they are an art form. The most hostile staff I've ever encountered. read more

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The staff at River Nails & Spa are AMAZING! They are very welcoming, polite, professional, and more important their work is EXCEPTIONAL. The salon is always clean and not to mention, the atmosphere is very calm and relaxing, and not to mention the music is on point! Run and go check them out and tell them Merra sent you! read more

River Nails & Spa - Nails by Vickie - Nail Salons Near Me - Rocky River, Ohio

Honestly the absolute best nail salon in the area. van and her husband and staff are amazing. the color choices and brand choices are vast. Large staff and Walk in's welcomed You will not be disappointed. read more

River Nails & Spa - Nail Salons Near Me - Rocky River, Ohio

Make an appointment as they can be busy, especially on Saturday. Great service and pedicure.

If I could give this place negative stars I would. Please....go ANYWHERE else. I've gone there about 5 times. Two time I requested Fi because I liked how he did my nails the first time....both times I requested him, he was no show. At the second no show I got another guy , Ryan, who I liked, so the next time I made and appointment and requested him, since Fi didn't seem very reliable....and guess what...he was no show, so after waiting 15 minutes past my appointment (not too bad) I got another nail tech, don't know her name but she was pissed about some mix up with another customer and bitched to the tech next to me the entire time. When she finished with me I had 4 different lengths of nails, 2 really short, most medium, and one long one...and they were what I could only describe as "lumpy". I have to say she was fast though, everyone is always running around the place like chickens with their heads cut off and squawking about something. My friend was meeting after for scheduled pedicures together. The chatterbox tech put my feet in a bowl of cold water and started doing another persons nails, persons nails. My friend came in to the shop...on time, and waited in the front for 10 minutes without ever being greeted, I finally waved her down to the pedicure chairs.....where she sat for 1/2 hour without anyone putting her feet in water...and now mine was icy cold. We'd had enough so I paid for my manicure and gave a generous tip.... too generous. Today we had scheduled the same thing, everyone deserves a second chance. I would get my manicure first and she would meet me for pedicures after. My manicure was scheduled for 4:30, she would come at 5:30. At 5:05 they still hadn't started my nails, and Ryan was still in the middle of doing someone else's nails. He told me had tried to call and cancel, then tried to make it sound like it was my fault because I had made the appointment online (which I hadn't, I had actually called to make the appointment, still...WTF! Was that supposed to make me feel better. I called my friend, she picked me up and we went to Victoria nails around the corner....we were both done with beautiful toes by 6:30. I have an appointment to get my finger nails done there tomorrow. Bottom line, if you enjoy sitting in a total time suck watching chaos and mayhem, swirling around you, and being made to feel like a huge annoyance while your frustration grows to epic proportions....then River Nails is the place for you....not me, they will NEVER waste my time agin. read more

I went to River Nails for the first time about a week and a half ago, and my nails still look amazing. They did the best gel treatment I've ever had! Its super thick and was very well sealed. I was with my mother who got a fill and gel treatment and she's also super happy with their work. They did an excellent job with both of our pedicures as well. They have different levels of pricing on pedicures, so you can pick anywhere from simple to luxurious. They have free wifi, offer you a beverage, have nice new massage chairs with awesome tubs, and the whole place is very clean. They have huge selection of gel colors, too! My nail technician was Kennedy and I would absolutely request her again. She's super nice and very good at what she does! read more

River Nails & Spa - their extensive gel polish collection - Nail Salons Near Me - Rocky River, Ohio

The young lady that did my nails was super nice, sweet, and had amazing customer service skills!! I picked a neon pink gel color which started to chip within two days. I went back on Tuesday to get it fixed and the owner assisted me. She was on a personal phone call and refused to put her call on hold to help me. She kept her phone to her ear while talking to me, horrible customer service! For that reason I'll NEVER return. She battled with me the whole time about why the gel is starting to come up WITHIN TWO DAYS. Today it's been one week and my nails look terrible. You would have thought the gel was done two weeks ago. Terrible experience at this salon, I don't recommend this place at all. I'll stick to what I know from now on. read more

River Nails & Spa - It's only been 5 days and they all are peeling and coming up! - Nail Salons Near Me - Rocky River, Ohio

WOW is all I have to say about this place. I've been to a lot of these locally run nail salons, but they all seem to lack what this place HAS! Their grand opening was Tuesday, & a friend of mine scheduled appointments for a group of 4 of us to get pedicures (because they were offering a 20% discount for the grand opening). The owner not only remembered her name the entire time, but he made all of us feel so WELCOME. He brought out plates of cheese and crackers along with a bottle of red wine. We most definitely were not expecting anything like this. I mean, come on, what girl doesn't want to be wine and dined? My crew and I definitely ate all of that royal treatment up! Now onto the pedicure. They offer a menu of different pedicures that you can choose from, but I went for the "ultimate herbal pedicure." It consisted of dried herbal leaves of my choice (peppermint & lavender). It was so relaxing, and my tech, Adrianna, was simply AMAZING. She was so meticulous in making sure that I was comfortable, relaxed, and happy with her work. I was INCREDIBLY happy with her work and will be requesting her again when I return. The facility is new, clean, modern and very chic. I know my friends and I shared the same satisfied experience. read more

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They do not know how to do acrylics there. They didn't even have the decency to let me know before hand. Staff was rude, and do not listen to their client. read more

Well, I've came to this Salon before when I lived in Ohio, thought it was a good idea to come back while visiting. My natural nails we perfectly fine before the nail technician decided to damage all of my natural nails from about taking off my dip from a previous nail salon. Highly disappointed. Drilled the life out of my nails. read more

River Nails & Spa - Damaged nail - Nail Salons Near Me - Rocky River, Ohio

Always loved this place, have been coming here for awhile, Vickie did my nails this time and it's my first time having her and she did great. I've also had Van and Kennedy and have never been disappointed coming here. Love this place :) read more

River Nails & Spa - Mat black nails - Nail Salons Near Me - Rocky River, Ohio