Kathleen does absolutely incredible work. Her passion for and knowledge about natural hair styles…read moreand color surpasses that of any other artist I've come across. I couldn't recommend her services enough if I tried! Right now Kathleen is located in the Sola location in Rocky River, though she is soon hoping to venture into the world of entrepreneurship. I know her business will be a success; her work truly speaks for itself. Kathleen took such time and care hand-painting in my highlights. She has such precision and is able to create an effect of "sun kissed" that is so natural that it is almost hard to distinguish from natural hair! It is absolutely amazing the ways in which she is able to blend and accentuate the hair to give you the perfect "just got home from a month on an exotic island" highlight. If you don't believe me, please check out her Instagram; this is how I came about her work and I promise you will be just as impressed as I am! In addition to this natural talent Kathleen clearly has, she also has excellent skills in client care. From the moment you walk in, she greats you as a friend. She cares about you and has integrity for her work so you can always rest easy that the end results will be amazing. If you are in the area and are looking for a dynamite balayage or a lived-in cut, please do yourself the favor of paying a visit to Kathleen. I promise you won't regret it!

Easily the best salon experience I have ever had. Kathleen has cut (long, layered style with some…read morebangs) and colored my hair (gray coverage and highlights) several times now, and each time, I leave happy to have spent time with someone who I truly enjoy talking to and feeling prettier than ever. Her style is natural, which is exactly what I wanted. I cannot recommend her enough, and I tell everyone who compliments my hair (something that never happened before, but does all the time now) to go see her.

If you are looking for meticulousness and extreme attention to detail I definitely recommend going…read moreto see Grace. She helped me to put in extensions for an event that I had planned as well as tone my hair to match the color of the extensions. She helped to cut my hair and make it look alive. After having only one person touched my hair for 10 years I'm so lucky that I found Grace who did such an amazing job and I would definitely fly in to go and see her!! She is Super kind and took time to understand my vision!

Beside destroying my hair the only time I heard from them after posting a review said they not…read morerefund and would only give 100 take down I paid 409 I have pay another 400 plus time plus month regrow my hair original would not refund let me speak owner my godfather ended up talk owner found nothing wrong never said sorrry fell thru did nothing wrong n I wanted blond shadow root end blond half butch it fried it n no where near what o requested n paid services

Everyone is very professional. Love all the services I received over the years…read more Front desk is always friendly. Love the atmosphere.

I love Options Salon and Spa, their staff is amazing! Unbelievable pricing compared to other salons.read more

I am posting this review a full year after my nails were ruined here 2 days before my wedding day…read more At the time, I was too distraught and busy with planning to take the time to write this review, but after a full year I still can't wrap my head around this experience and want to warn people away from this salon. I had heard great things about this salon! While I can't speak to the experience of getting your hair done here, I can speak to the nail experience and the lack of customer service following errors. My mom surprised me with a wonderful spa day 2 days before my wedding. I was so excited to spend the day with her. We had booked a mini facial, massage, and nails. The day was several hours long and a lunch was supposed to be included, but the day-of we find out that it's not and that our package had transferred from the previous salon/spa. So a lot of this experience is exacerbated by the fact that we were completely starving -- we got there around 9:30/10am and I didn't get home until 3pm, so not having a lunch was very unexpected. But I wanted to give them the benefit of the doubt and also understand that they were doing their best. The massage and facial were both fine. The really negative experience was my nails. Please look at these photos. These were taken as soon as I got home and is how I left the salon -- breaks and uneven nails and all. I've never in my life had a manicure so unbelievably and laughably bad, and the staff knew that these were my wedding nails. I did not ask for anything out of the ordinary -- just a standard gel mani with a French tip. Of course with my nails completely destroyed 2 days before my wedding, I left afterwards and had to fix them myself, because I couldn't get in anywhere else on such short notice and my weekend was obviously already pretty booked. Now, my mom gave her card info in advance for the package. Since it was already a pretty high stress situation and we had a lot of other planning details to attend to, my mom called a few days later after the wedding to tell them about the negative experience. Oh, I also forgot to mention that they charged us MORE than the originally agreed upon package price, despite not including lunch and completely botching my nails. So my mom calls and asks for at least a partial refund for my nails. They outright refuse. Please please please do NOT get your nails done here. Every nail tech I have shown these photos to has been completely aghast at how horrible these look. I could have done (and did end up having to do) better myself.

I recently moved to Cle from Cincy and this was my first salon I tired. I met a friend that works…read morehere and she is superb! Ask for Nga if you're looking for a new stylist. She took her time and made sure I was happy as she did my cut and color. The salon overall was fantastic, modern, and clean. Their staff was super friendly! Overall had a great experience and will be back.

This place is so cute! Everyone I encountered was friendly & Karen kicks ass at hair! Very happyread more

The girl at the front desk must have deleted the reviews she wrote when she discovered the girl…read morethat did my hair accidentally told me. Girl at the front desk was so rude, lied to me and was just terrible. The girl Katie, I don't remember her name, gave me a horrible hair cut, she must have just got out of hairdresser school. I paid $210 for one of the worst haircuts, colors and highlights and rudest of treatments, i have ever gotten. I had a wonderful haircut from Singapore went and did research on line to find a good hair dresser, I was hoping to spend the money to keep the great haircuts What a disappointment. I DO NOT RECOMMEND this salon...

I am a travel nurse and finding new places to get my hair done is one of the most daunting things…read moreever! I chose this salon based on photos from Instagram and that Lexi does an amazing job with blondes! I cannot recommend her or this salon enough. All of the girls are super friendly and Lexi is simply the best! She's so sweet and honestly I may just fly in for her to do my hair from now on. She's so fast too! Don't think twice when making an appointment here, just do it! You won't regret it! Thanks for making me feel right at home and making me pretty Lexi haha!

I couldn't be more thrilled after having found West Park Beauty Salon and Kathleen!! I stopped in…read moreon Saturday after having a coworker recommend this spot. I was overwhelmed by the talent and friendliness of the staff. Kathleen gave me a full balayage. The whole process took a few hours (I have a lot of hair), but Kathleen gave me her full attention the whole time and walked me through each step. She did the full balayage, a wash and toner, and then a cut and style. So much attention to detail. Near or far, I highly recommend Kathleen! I've never received so many compliments on my hair before.

I came to Lather for a haircut with Carmen, and I highly recommend her services. She is attentive,…read moreand she made sure she knew exactly what I wanted. And she delivered! I love my cut. Lather is a gorgeous salon with a clean, minimalist feel. The small shop stalls also in the building were nice to peruse while waiting for my appointment.

Katie does an amazing job! Her balayage and highlights are perfectly placed and look beautiful on…read moremy thick wavy hair. Katie also does gray coverage color on my roots, which amazingly only takes 10 minutes to process! This saves me valuable time. She is very thorough and kind and makes sure that the health of my hair is never compromised. Her new Rocky River location is both convenient and absolutely beautiful. I was very impressed to find out that Katie has a barbers license. In addition to her cosmetology license! She is just amazing and I highly recommend her!

I visited Ulta for the first time in March 2023. It is similar to Sephora except Sephora sells all…read morehigher end brands whereas Ulta sells lower to middle-end brands with some higher end brands too. For example, Ulta sells Rihanna's Fenty Beauty brand which is a high end brand but Ulta dies not sell Rare Beauty products by celebrity Selena Gomez. Ulta also sells Kylie Jenner makeup products. The store is quite large and is divided between makeup, skincare products, and accessories. I even noticed a small male products section. I bought two lip glosses from the brand NYX and also a liquid eye liner from the same brand. I also bought a hair spray bottle. I've loved using my 2 lip glosses so far plus the eye liner. I haven't tried the spray bottle yet but I most likely will try it tomorrow. Service was a bit slow when I visited but eventually, I found someone to help me. Overall, I enjoyed my experience here and I can't wait to return. **** - 45/150 total reviews in 2023 - 596 total overall Yelp reviews - Reviewed on 30 March 2023

This is probably my favorite local Ulta location. Whenever I have an issue (such as today)…read moreregarding a coupon, the staff always say "Let me get my manager.". And what a great manager they have! Su Chi not only offered to help me, but she was running the show when I got there. She managed the phones, the in-store customers and still handled my situation with care and precision. Great customer service from the location and you guys have a great GM!!

I had an incredible experience with Catherine. Her expertise in hair color and creative cutting is…read moreunparalleled. The atmosphere she creates is fantastic. It's a cozy vibe. Cather knowledge of the products is impressive. I trust her with all of my hair needs & highly recommend her for anyone seeking top-notch hair services!

I started seeing Nicole at LovLox this past spring and I am always so impressed with her work! I…read morehave wavy hair and I've always found it difficult to find a stylist that does my hair right. Nicole does a fantastic job! She's also incredibly personable - very enjoyable to spend a time with her at my appointments. She works quickly so I'm not spending my entire evening in a salon chair, but my hair always looks like she's spent a long time on it because it looks so good! In addition, the salon is beautiful! It's very open and modern - lots of light and space to be able to watch everyone else having their hair done. There are also treats and drinks while you're there and wifi to use. It's a wonderful experience going to LovLox!

I've been coming here for over seven years now almost the entire time using Alyssa (she's amazing…read more100/10 recommend). I have not gotten a haircut anywhere else since thats how much I love this place and the people. Everything you would want out of a stylist. Friendly, nice, and always the perfect haircut. The salon is always clean and they have bottled water and coffee available. TVs are on for when you wait and when you're in the chair and they also have music playing so it's never too quiet. Love that they do raffles and little things for their clients on occasion. Love this place if you're looking for a great experience and not just an in and out great clips or lady Jane's haircut this is the place to go. Almost forgot I am taking my son to alyssa now since 17 months and his haircuts are also perfect and Alyssa is great with him.

Always a good experience here. Fair prices and everyone is always nice. My go to spot for haircuts.read more