We stayed here night 1 in Moab. Did booking.com and showed up. Our room had hardwood floors and a fridge. I used the hot tub outside as I hiked Delicate Arch and knew my quads would be sore. The hot tub was huge. The size of a small pool. The front desk lady gave us some recommendations. The rate was $90 something a night. read more

11pm checkin. Attendee was not helpful and seemed annoyed at our presence. (I did email confirming our late arrival, so this should not have been a surprise.) Walls are extremely thin. I couldn't sleep due to the snoring coming from the other side of the wall. It was so loud I feel like the person was in the same room with me. The other side of our wall the neighbor was playing their TV so loud You could clearly hear it from the hallway, the room was even worse. Calls to the front desk went unanswered. Our room was dirty upon checkin. The floors were convered in dirt, including nail clippings. Gross. Just check along the side of the nightstands and under the desk and see for yourself. We were only supplied with one towel, in a room we'd booked for two people. When we went back down to ask for an additional towel, the attendee stated that he needed to make note of it, like we'd done something wrong. There is no housekeeping! Do not expect fresh towels, clean sheets, emptied trash cans. In the mornings you'll see people place full bags of trash in the hallways for pickup. Do not expect fresh coffee or even hot water in the mornings, it might be luke warm at best and staff is minimal so assistance is almost nonexistent. Stephanie, the afternoon clerk during the week, is this lodge's saving grace. She was kind, helpful and such a breath of fresh air after our checkin experience. The location is good, but Moab is small and everything is walkable. read more

The rooms are clean and comfortable. The junior queen suite is actually great if you're sharing with family. My only regret is not spending the little bit more (prices are super reasonable already) for a balcony. Stephanie and Jenny were truly incredible. We did some shifting about and they were patient and good humored about our extra requests. Thanks Stephanie and Jenny for a wonderful trip. My husband, mom, and I had a wonderful experience there with y'all at the helm. Highly recommend. Location is perfect, easy to walk, front desk has great recommendations. 10 stars if I could. read more

Stephanie, front desk receptionist was pleasant and helpful. Room was dated. Coffee in lobby only had powder creamer. I expected better quality for the price. read more

Everything was a-okay for us during our three-day stay at this property. The room was quiet, comfortable, and fully updated. The location is convenient to just about everything in downtown Moab. Service was friendly and efficient. No problems, no complaints of any kind. I would definitely stay here again. read more

Hotel checkin woman was not friendly and didn't even said hello. She was like a robot going through the hotel checkin process. The room was clean. We had a first floor room and the ceilings are paper thin. I could hear the upstairs hotel guests, who seemed to be late sleepers and early risers, walking all night and in the morning. The hotel provided free coffee, which was very diluted and didn't really tasted too good, and tea. When there was no creamers cups, I asked the front desk woman for creamers and she said there won't be any at all for today. In the next hour, I saw a huge container of creamers. Someone lied! The good thing about this hotel was the location. It is in the middle of the town of Moab, Utah so can walk or drive to many restaurants. Definitely need to book weeks in advance for the best rates. The rates were much higher if you need a room in a few days. read more

Super outdated! Checkin was supposed to be at 3 and we went in and wasn't ready till around 4. When we first checked the girl was extremely rude but maybe she was having a bad day. We were really dusty after a jeep tour so we were hoping to be able to take a shower. The man that was there was really polite when we were able to check in later on. The rooms looked like they were out of the 70s and I was scared to see how clean they would be but they were clean. I work in hotels so I am very particular. The hallways looked like a hospital so I wonder if it used to be one. No charge for parking and no breakfast. Plus side it's in downtown read more

Nothing fancy but the price was right and the location was perfect. The room was clean and the bed was comfortable. I would stay at River Canyon Lodge again the next time I come to Moab. read more

Not especially nice place, deffinatly not a lodge. Don't expect a good cup of coffee the next morning. From the beginning I was quoted 4 different prices for the room. Just not impressed. read more

Both the check in and check out attedents were very rude. While the room was clean it was very small and with 2 people suitcases had to be put on the bed to open. The location is good, but definately note one i would recommend. There are several other lodging options in Moab. No coffee maker in the room and the coffee bar was barely an option. read more

We arrived only to be assigned a standard queen room when we reserved and paid for a Junior Suite. Management said the Junior Suites were sold out and refused to compensate us for the difference. The hotel and room were shabby and the staff unprofessional Don't stay here! read more

Room is clean and quiet. The wifi works. I really like the abundance of mirrors. The lighting quality is above average for a hotel. read more

River Canyon Lodge - Logo on stationary - Hotels Near Me - Moab, Utah

COCKROACHES!!!! We checked in for a three night stay here. Only to find out an hour after arriving that the hot tub was broken. The guy called the maintenance man, who indicated he couldn't be there till morning. Okay fine. It happens. The room was nice enough, although the walls were paper thin, so you could hear everyone around you. It had a very nice patio to our 2BR suite, but had dilapidated patio furniture. Very odd but NBD I guess. Then the next morning we found a cockroach still alive but dying right on the tile floor! I spoke to the manager and she indicated that they spray every Tuesday and sometimes they crawl inside to die. It was Wednesday so I took her at her word. She gave us a $30 per night discount and did offer us to move. Being concerned that we may transport bugs to the second floor, being exhausted after unpacking all three of our belongings, and believing her about the spraying, we declined. Asked about the spa. Still not working. No other issues on day 2-3, other than we continuously inquired about the spa and it never worked our entire stay. Then last morning after our third night. Packing up we find two large and very alive roaches scurrying around our place!!! I immediately went to the front desk to complain. The desk guy was nice but the manager was unavailable. She indicated to him via text that she would not discount us any further and that she offered to move us. I had declined because I took her at her word and now she uses this against me. I kid you not, as I am talking to the guy in the lobby, what comes crawling across the floor of the lobby but a another cockroach! I told him to tell her to not charge us until I had spoken to her and left my number as we had to continue our journey. Never received a call. Did receive a charge for the room. We are disputing. DO NOT STAY HERE! read more

River Canyon Lodge - Roach - Hotels Near Me - Moab, Utah

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We chose this property to stay at during our visit to Moab. At first we were delighted with the junior suite layout. The next morning, the hair dryer almost caught fire, and there were no replacements available. Then, the microwave did not work. We had also requested housekeeping and/or trash removal, didn't happen. Needless to say, we were not satisfied with our stay. Sent from AT&T Yahoo Mail for iPhone read more

Unfortunately our sheets were not clean. Covered in hair and food. This would normally mean a 1-star, but we called the front desk, and Lizzy came up within 2 minutes. She was very apologetic, and quickly changed everything with fresh sheets. Place was definitely old, the kleenex holder came right out of the wall, ha. But for the price, I would return again (after closely checking out the sheets). I hope this hotel realizes Lizzy saved you from a one-star rating. read more

My husband, son and I are traveling from the Denver area to Farmington, Utah. Moab has been on my husband's list to mountain bike ride for awhile. I found River Canyon Lodge through Trip Advisor and booked it through booking.com. River Canyon Lodge ranked #33 out of 40 hotels on Trip Advisor, so I was a little hesitant, but it had GREAT reviews. We decided to take a chance and were not disappointed. The lodge is older but has charm. It is conveniently located to restaurants, shops, outdoor activities and grocery store. We have fallen in love and will definitely be back to Moab and River Canyon Lodge. read more

Don't stay here if you expect decent customer service if you have a problem with your reservation. We were traveling with another couple and both of our reservations ended up being cancelled. We ended up having to share a room with our friends for almost the same price for one room as the original cost for two rooms. The front desk clerk was flippant and rude and his entire attitude was "well, it sucks to be you". He refused any concession on the price of the room. He chuckled when he said the room had two beds so lucky for us that we didn't have to share a bed with our friends. He even tried to flirt with me at one point and when I let him know I didn't appreciate it, his response was "you are welcome to feel however you want to feel". When I checked out the next day, I asked a different front desk clerk for the manager's name and he refused to give it to me. I have stayed here in the past but I will NEVER, EVER stay here again! read more

Beware TRAVEL AGENTS - I have a couple clients that like this hotel better then the others in the area, however, the hotels management is rude and unhelpful as I have had to deal with 2 different managers to receive my commissions that are now over a year due. Seems they like us working for free. God help you try to talk to them to collect what they owe you. So beware of booking this hotel as you just might be working for free. read more

First of all we would like to apologize to ALL of Moab for our screaming child. The room was clean. The pool area was super nice especially after a long hike with little children. The staff were super helpful especially at 4:30 in the morning when we needed a plunger. The only real downsides were the mattresses were hard and for over $100 a night breakfast might be nice. I would totally stay here again and recommend this place to anyone who asks. Thank you for putting up with us. read more

We stayed at the River Canyon Lodge in Moab and were actually quite surprised with the price/quality ratio. You have to keep in mind that this is not a 5 star hotel, but it is a simple lodge. As we were not looking for a 5 star hotel, we actually thought this place was super nice. Also, the staff was super friendly! One of the best things is that within a couple of minutes walking, you are at the Eklecticafe, where you can enjoy a great breakfast. The combination of these two places so close together was a winning combination for us :) read more

The rooms are fine, and making a sandwich works at the little island in the middle. Hey they have a freezer! That's awesome for our water bottles for on the road. The room works for the two of us. The tv cannot be moved unfortunately and there's no breakfast. The wireless works as expected, resulting in a nice speed test result. read more

We have been staying at River Canyon Lodge three or four times a year for about four years. It's nothing fancy, but clean, great staff and inexpensive. Most of all, it's super convenient. At the end of the day, you can just park your car and walk to everything. There's a wide range of rooms in the motel, which is a former MicroTel Inn. The small rooms are really small. But the regular guest rooms and the kitchenette units are really fabulous. We've never had a bad experience. But you have to come in the right frame of mind. This is not a "lodge." This is a basic motel that has lodge in its name. Get over that and you'll be fine. It's super convenient to Main Street. And the beauty is that it's a half-block off so you don't get any traffic going by all night. Our experience is that you'll get the best price booking on Expedia, etc. We have never gotten the best price on the hotel's Web site. Highly recommend! read more

Great location. Our room was spotless and comfortable. We had a Junior Suite where the two beds are separated by a long counter with fridge, micro and coffee maker. Plenty of storage and a nice size wall mounted TV. My only complaint was that the Internet connection was not the best. I had to rely on using my phone's data to access. As with many hotels/motels, folks love to congregate in hallways and have loud conversations. Even if they are talking to someone on the other end of the hall. This started at 6AM one morning. And it sounded like they were in our room. I do not fault the hotel for this at all. Just inconsiderate guests. When I book budget lodging, I know what to expect and Four Seasons amenities are not part of my expectations. I do expect basic, clean accommodations. The River Canyon Lodge provided exactly that plus a friendly & helpful staff to boot! I would not hesitate in returning and recommending this place to others. We actually plan on returning to Moab during late Spring and this will be our first choice. read more

We got kicked out of bed at midnight. There was a lame sounding beep, which turned out to be a smoke detector. By the time we figured we'd investigate, if it was serious, I wouldn't be writing this! Boo hoo for poor fire safety. Anyway, it's modern enough, and neat, but the bed did squeak like a injured mouse (that's a lot). So pick somewhere else if you wanna get busy. read more

We stopped in Moab on our way from Denver to Sedona. We needed a clean bed and a hot shower and River Canyon provided just that. The fact that a warm fire was glowing in the lobby and we were met with friendly service was a bonus! The room was nothing fancy but it did have a small table, plus a desk, mini fridge and microwave. We got up early the next morning to watch sunrise in Arches National Park and it was just a few minutes drive from there. If you have pet allergies, not a good place for you. They have doggie treats on the lobby counter, pet fountain in the lobby and when we checked out a cat was curled up in the outgoing mail basket. We love animals so we didn't mind, as long as it didn't "smell" like animals which it didn't. They offer AAA, AARP and government rates which makes their low rates even better! read more

Basic services, generally tidy and close to main points of interests. Food and shopping are close as the property is about a block from Main St. Can be loud, and offers no breakfast. Ask for third floor accommodations for best views.***update: lady checking me out this morning was incredibly rude. Thnx for making me feel so welcome, not! read more

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Pretty decent hotel and close proximity to Wendy's and grocery store. Popped popcorn in the room so that's a plus. No breakfast but nice to have coffee up front. Had to backtrack to see Canyonlands but well worth it. Staff was friendly too. read more

Stayed here for the Canyonlands Half Marathon. It's right by the park and convenient to downtown. The room was a junior suite with a fridge and microwave. Clean room. Nothing fancy, but comfortable. Like every hotel in town, they hike up the rates for a big event so it was pricy for what you get. read more

The hotel staff was very friendly and welcoming. The room was clean, big and had a great kitchen area for a longer stay. The bed was comfortable too! No breakfast, but the staff did give a coupon for a restaurant just down the street. I would stay here again! read more

While trying to make a booking from their website, their website went down. When I checked back again after a few minutes the hotel had no vacancies. I went ahead and booked elsewhere assuming there was just a problem with their booking software. In the end, the booking reportedly went through (I supposedly got the very last room which is why there were no vacancies). I explained that their booking system had failed and that I already had accommodation elsewhere but they didn't care and charged me anyway (which I disputed). So be careful when booking here, their online system is super flaky. Maybe book over the phone instead if you really have to stay there. read more

Not fancy, but not a dump. Clean rooms. Firm beds. The pool has nice shade in the afternoons with a fire pit nearby, which would be nice on cool evenings. We stayed in a room with double beds separated by a wet bar. Fluorescent lighting a over the beds is a little outdated, but functional. WIFI SUCKS! I mean really sucks. If you need WiFi this is NOT the place for you. I would rate it 4 stars if wifi was stable. read more

I liked this place; the double queen room was plenty big; good location Definitely check this one if you are visiting Arches and need a nice place to crash read more

Stayed one night on the way out of town (after 3 nights camped in blm site by the river (and road)). Paid $80 for one night. For what it is that seemed like too much but it was a busy week so was happy to have a clean place with warm water. I should have stayed in Green River instead where the same or better room is $40/night. Check in was friendly but hotel is very plain. There was road noise from my room, and also it was by the elevators and the ice machines. Ice machines woke me in the morning. Not a great sleep. Instead of breakfast they gave me a $5 off coupon for Pancake Haus. read more

Besides the thin walls, had to keep the tv on to drown out the man talking next door, plus his unpleasant, plain as day morning noises, the worse was the lighting In the room. Lights over the bed were so, so severely bright, no lamp, no adjustment ability, painfully bright for reading or any activity. Big bathroom, but zero corner space and you had to keep the door closed or it would hit you in the back while at the sink. Clean. Outside cute building design. read more

It's a clean no frills hotel. The only amenity besides the pool and hot tub is coffee. There's signs telling you "breakfast is NOT included". Probably because the staff cooks breakfast in the morning but it's for the staff only and not hotel guests, which is bad when you can smell it in the lobby. The lobby bathroom now is "employees only" :( We checked in late at night and the guy at the desk acted as if we were disturbing his Dungeons and Dragons game and was more concerned about getting back to his office computer. He had 3 reservations held out on the desk for us and said he couldn't find one of the names in our group on the reservation. Found out the next day it was because a name was spelled wrong, but all it was was a double letter, as in instead of having one Z in the name there were 2 Z's. Out of 3 reservations you would think it would obviously be the one. Also the hotel rooms and decor are very outdated. Do not get a single Queen room, they are much smaller than the rooms with 2 double beds. If you want a clean place to sleep and take a hot shower that is affordable, this is the hotel. If you're expecting anything more like breakfast and like modern updated rooms this place offers nothing extra. read more

River Canyon Lodge - Breakfast smells good in the lobby but is not included. It's for the staff only. Wifi is horrible - Hotels Near Me - Moab, Utah

I can't believe this place is getting anything above a 2 star review. I had a horrible experience here. I have travelled all over the world and stayed in many different hotels. This is definitely at the bottom of the list. First, the hotel staff was SO RUDE! They were incredibly indifferent to any sort of issues I had. The front desk staff acted like they didn't want to be there and were not helpful at all. I guess if you have a seamless stay and you barely have to talk to them, its fine. But if anything goes wrong, they are awful. Second, the rooms were filthy. The floor is a cheap faux hard wood. It is easy to hear people above, below, and to the sides of you. The walls are paper thin. There were toenail clippings on the floor, hairs embedded in the blankets, the sheets were actually badly stained, the towels were ratty and had holes. The bed was awfully hard and squeaky. Any movement during my sleep woke me up, and believe it or not, I'm usually a very deep sleeper. The hotel advertises a pool and hot tub but were under construction when we were there. No warning or mention of this upon booking. I definitely would not recommend this hotel, nor will I ever come back. I tried talking to management but my concerns about the cleanliness of the rooms and the unhelpful staff were mocked and patronized. The price might be okay but pay $10 more and stay somewhere else. This place is terrible. read more

This motel gets 1 star for the location. Other than that it is the worst place we've ever stayed. The air conditioning units are so loud and make a banging sound when turning on. There is also no way to shut it off completely. The refrigerator is also very loud. We finally gave in and called the desk for another room around 2 am and was told very rudely there are no other rooms and nothing they can do. The guy at the front desk was also not wearing a mask. There were also black hairs in the sheets as well on towels. read more

Hotel looks nice on the outside but once you walk in to register, it's downhill from there. . Did not receive a hello or any questions asked by receptionist, she was not friendly or welcoming. Very dark lighting, carpet & walls & elevator dirty. Room had no warmth to it, very plain & cold looking, air conditioner super loud. Rooms did not have enough towels, had to request twice. I was tempted to cancel reservation & deal with the loss but was convinced to stick it out for the two nights we were there. I will not consider this place again!! read more

ARE YOU KIDDING ME WITH THESE REVIEWS? This place was awful. It was a bargain and there was a reason! We stayed recently and did not feel safe. It did not feel clean. The hallways were smelly, the mini-fridge was dirty to the point we would not use it, the "pool" had missing and/or chipped tiles (I didn't get close enough to know for sure!) and was also in need of a good cleaning. I am amused by some reviews expressing disappointment in that they didn't offer breakfast. HA! The thought of goodness knows what living in their ice machine gives me the willies. There is NO WAY I'd actually EAT anything that came out of here! I'm not generally one to leave bad reviews, but feel totally misled by the misplaced 4- and 5-stars given here. I'm guessing there would be more honest reviews like mine here, except people probably don't want to admit to staying at this hotel. The staff was indifferent and even rude and I could not wait until it was time to leave. It impacted our whole stay and even our opinion about the town itself, which is unfortunate. read more

Not perfect, but satisfactory. We got the 2-bedroom suite with full kitchen and utensils. (It can actually sleep 8 people.) So no problem making breakfast, lunch to go and dinner. The smoking alarm is way over-sensitive though. The heated pool and spa are excellent. Too bad that they don't have a coin laundry room. For ~$100 per night (tax included), it's a great bargain in Moab. read more