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    Rite Aid

    3.4 (13 reviews)

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    2 years ago

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    3 years ago

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    5 years ago

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    18 years ago

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    4 years ago

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    CVS Pharmacy

    CVS Pharmacy

    1.8
    (11 reviews)
    2.0 mi

    If I could give 0 starts I would. I had the worst customer service experience of my life at this…read moreCVS. I walked up to the front waited for about a minute and both ladies (one of them named Kristen) would not acknowledge me. I then asked them both, hi do you work here? They said yes and I said ok can you please help me? They told me to fill out a IPad. How am I supposed to know this? Do we not greet people anymore?? They then tell me my husband's prescription will take 15 mins which is no problem. I shopped around target came back waited in the pickup corner and nothing was happening. So I walked back to the front desk and asked if my prescription ready? She says oh yeah. And I then asked very frustrated so why did you not tell me?! She proceeds to say idk. This pharmacy does not have competent people working here except for the kind male pharmacist. The two techs should be written up due to the fact that not only were they rude and extremely disrespectful but I then asked the tech Kristen please ring me up and she proceeded to tell me no I will not give you your prescriptions you need to talk to the pharmacist. So now this employee is threatening my husbands ability to get his prescriptions because she can't handle being told you are doing your job poorly. At this same moment, she starting to yell in front of multiple other patients in line that my husband's prescriptions are not even pain related! She has literally NO IDEA that we spent over 24 hours in the ER with my husband in so much pain with his blood pressure at 160. So for that worker Kristen to say that is a HUGE HIPPA VIOLATION. You are not legally allowed to verbally say something about someone's personal health information. I will be reporting this to the manager as well as CVS corporate. I hope the two tech employees learn from this and I will never ever step foot back in this pharmacy.

    Moved from out of state and needed a local pharmacy. Big mistake chosing this one. Rude and…read moreincompetent staff. The communication is terrible. I had to keep calling and stopping by to check on my prescription. After giving them my insurance 3 times and waiting on my prescription for a week they told me today they do not accept my insurance!! And she was very rude about it. I wasted so much time. I will never go back to CVS ever again.

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    Rite Aid - drugstores - Updated July 2026

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