Words cannot express how thankful we are for Don Morrisey at Performance Plus!!!…read more We just moved here from California and needed to have our car inspected for New York. Don squeezed us in the same day, but it was more complicated because our check engine light was on. We came back a couple of days later, expecting it to be around $300. But Don was able to fix the problem and get our inspection done for under $70! All this just before he was going on vacation with his family. The man is friendly, reliable and so very , very honest. We are so thankful to have found him.

Don has been the best find since we moved to town! He's courteous, likes to listen and drive the…read morecar, covers all his options and doesn't charge and arm and a leg. He's always busy...yet always seems to be able to squeeze people in. The kind of man you'd like your sons to emulate, and the kind of mechanic that sets the bar high for everyone else in the field. I absolutely trust my cars to him!

When I had an issue with a CARCO inspection because the report went to the wrong insurance company…read more(totally NOT the fault of Bill's, they were given the wrong info!) they were still happy to help me get it fixed right away. Made a phone call and within 10 minutes everything was sorted out, and this was on a Friday afternoon close to closing! Couldn't have gone better. Highly recommend this place for all your tire/ auto needs!

Very cheap tires. Can't beat the prices. Tried tire rack.com and he still beat them significantly.read more

Awesome auto repair. Cheapest place in town. The workers have a great attitude and work with you to…read morebe able to fix whatever the problem is.

Called for an appointment to diagnose a problem with my car. They got me in immediately and fixed…read moreit that day. Excellent service.

I drove up from MD last night and had a nail in my front tire. I brought it to Monroe today and…read morethey got us in quickly for the repair. Very reasonable price for the repair and great customer service. I would highly recommend them.

My son purchased his first vehicle from this business and he got a terrific price. The whole…read moreexperience was excellent from start to finish.

We recently bought a 2010 Mercury Mountaineer from Latham's. We initially foundd a Ford Explorer we…read moreloved, but we couldn't afford it. So we shopped elsewhere. But a few days later, we went back to Latham's and found our Mountaineer, which is similar to the Explorer...and we could afford it! We really appreciate the variety of vehicles offered at Latham's. Wayne & Tessa were very patient with us while we obtained the financing and helped us with all the paperwork. Thanks for all your help! We are very happy!

My transmission line broke on Friday, dropped the car off Friday night. Got the car back Wednesday…read morenight. Considering I didn't have an appointment they got me in and got my car fixed immediately. 10/10 will always recommend!

On 2/7/23 I left my truck at Regan's to have a O2 sensor put in and have the lower radiator hose…read moreclamps checked because there was some anti-freeze leaking from that area on 2/4/23 when it was -25 degrees in the morning when I started it. The day I dropped the truck off, the service writer Austin called me around 9:30 and told me the truck was done. One of the hose clamps was changed last year so I asked him if they had to change the old rusted clamp and he told me yes. After I picked the truck up and got it home I checked to see what they put on for a clamp and the old one was still on the radiator hose. They didn't change either radiator hose clamp but they charged me for doing it. Today was the first day I was able to get to Regan's before they closed and I talked to Austin about It and he wouldn't do anything about it. He just told me they wouldn't charge me for something they didn't do but the same clamps were on the hoses that were on them when I dropped the truck off. I will never go back there to have any work done on any vehicle that's for sure!!!!!! Jamie Hutchins

On July 5th,2022 I purchased a 2014 Ford Edge SEL. I dealt with Mike Sarkin the Sales Manager. I…read morehave never met or worked with any automobile salesman who was so honest, up front and professional in all my years of buying vehicles. There was no heavy or pushy sales pitches to get me to purchase and they even put the vehicle up on a ramp for me to inspect the underneath. When I picked the vehicle up the next day Mike explained every little detail on the paperwork before signing. He spent at least an hour with my wife and I showing us every feature and how it works on the vehicle. It was a pleasure to deal with him and I highly recommend doing business with them. Regans should be proud that they have an employee such as Mike. Bill Schneider

In May 2016, a careless lane change from another driver resulted in a dent about 6" wide on the…read morerear quarter panel of my 2015 Scion FR-S. The point of impact also occurred on the bodyline, which likely added more labour costs to the damage. An insurance bailout was no longer a viable option, as my insurer notified me that the accident was deemed to be a 50/50 fault (much to my dismay). The only offering from them was waiving 50% of my deductible. However, if I proceeded my premium would have alarmingly increased 340$. Without a witness and police report, I should have expected this outcome from my insurance company (lesson learned). I already obtained an estimate from the accredited Tony Graham Collision Centre (https://www.yelp.ca/biz/tony-graham-collision-centre-ottawa), which was north of 2000$. I tried another Insurance-designated shop, Fix Auto on Bentley Ave (https://www.yelp.ca/biz/fix-auto-nepean-nepean). Their estimate nearly matched Tony Graham at about 1900$. Subsequently, I decided it would be more cost effective to foot the bill sans-Insurance. I am quite certain that I sufficiently prospected all of the highly-ranked/starred auto body shops in Ottawa according to Google and Yelp. After I mapped out these shops, I drove to each and obtained estimates. It was not an easy or glaring choice, as a number of shops presented competitive estimates and friendly service. The repair time was virtually identical at all shops (3 days). JR Body Shop on Jamie Ave (https://www.yelp.ca/biz/j-r-body-shop-nepean) was my first consideration, as I serviced my first owned car here (1986 Toyota Corolla) with them between 2003-2006. Their estimate was about 1200$. I received a similar estimate (1000-1200$) around the block from JR at MK Auto Body (https://www.yelp.ca/biz/mk-auto-body-ottawa-2) on Bentley Ave. I then checked out a shop in the Billings Bridge area - Art's Auto Repair (https://www.yelp.ca/biz/arts-auto-repair-ottawa) on Kaladar Ave. Their estimate (800$) and service was exceptional. I believe my repair window was only 1 day here too. So I short-listed Art's to the top of my list so far. My next planned route was the Glebe as there were a cluster of shops in that neighbourhood. I received my lowest estimate at Adriatica (https://www.yelp.ca/biz/adriatica-paint-and-body-shop-ottawa) on Beech St for 600$ - however the paint would not be blended. I thought blending was an implied SOP when painting cars, so I did not want to risk a colour mismatch with the other adjacent panels. Next, Aleks on Gladstone Ave estimated 805$ (https://www.yelp.ca/biz/aleks-auto-body-works-ottawa-3). Milano Auto Body & Paint (https://www.yelp.ca/biz/milano-auto-body-ottawa) on Aberdeen St became another leading consideration due to their great professional service. Their estimate was 836$. This was the first shop where I felt I received a comprehensive estimate, due to the fact that I left with a breakdown of all the labour, parts and costs (similar to what I received from my Insurance company). However, their next appointment was not until the following month. So I favoured Scotty's (https://www.yelp.ca/biz/scottys-auto-body-ottawa). Although my preliminary estimate was 1000$, my appraiser dropped it to 800$ after discussing the blending/repainting with his team again. My legwork with competitive estimates at other shops could have likely been a factor as well :)  Similar to Milano's, I received a document from Scotty's using the same Audatex estimating platform. So I had 4 estimates in the 800$ arena. A conclusive factor for Scotty's was that they also repaired some minor front-end damage at NO EXTRA CHARGE (there was basically some scrapes and small dents on the bottom of my bumper). Finally, my car was actually ready in 2 days, in contrast to their expectant 3 days. The finished repairs were exceptional (before and after pictures posted with my review might not be vivid enough). There were no signs a dent even existed, bumper unscuffed, and more importantly seamless paint blending. From various vantage points, I did not notice any different shades of red between the repaired rear panel and the undamaged door panel.

I and other family members have be going to Scotty's Auto Body for many years. The reason can be…read moresummed up very simply, EXCELLENT WORKMANSHIP, REASONABLE COST AND HONEST AND FRIENDLY SERVICE. Remarkably, I don't know anyone who has had their vehicle(s) repaired by them who did not feel completely satisfied with their service. i have and will continue recommending them to others. Scotty's Auto Body deserves special recognition for standing out amongst its competitors. Allan Cracower