In May 2016, a careless lane change from another driver resulted in a dent about 6" wide on the…read morerear quarter panel of my 2015 Scion FR-S. The point of impact also occurred on the bodyline, which likely added more labour costs to the damage. An insurance bailout was no longer a viable option, as my insurer notified me that the accident was deemed to be a 50/50 fault (much to my dismay). The only offering from them was waiving 50% of my deductible. However, if I proceeded my premium would have alarmingly increased 340$. Without a witness and police report, I should have expected this outcome from my insurance company (lesson learned). I already obtained an estimate from the accredited Tony Graham Collision Centre (https://www.yelp.ca/biz/tony-graham-collision-centre-ottawa), which was north of 2000$. I tried another Insurance-designated shop, Fix Auto on Bentley Ave (https://www.yelp.ca/biz/fix-auto-nepean-nepean). Their estimate nearly matched Tony Graham at about 1900$. Subsequently, I decided it would be more cost effective to foot the bill sans-Insurance. I am quite certain that I sufficiently prospected all of the highly-ranked/starred auto body shops in Ottawa according to Google and Yelp. After I mapped out these shops, I drove to each and obtained estimates. It was not an easy or glaring choice, as a number of shops presented competitive estimates and friendly service. The repair time was virtually identical at all shops (3 days). JR Body Shop on Jamie Ave (https://www.yelp.ca/biz/j-r-body-shop-nepean) was my first consideration, as I serviced my first owned car here (1986 Toyota Corolla) with them between 2003-2006. Their estimate was about 1200$. I received a similar estimate (1000-1200$) around the block from JR at MK Auto Body (https://www.yelp.ca/biz/mk-auto-body-ottawa-2) on Bentley Ave. I then checked out a shop in the Billings Bridge area - Art's Auto Repair (https://www.yelp.ca/biz/arts-auto-repair-ottawa) on Kaladar Ave. Their estimate (800$) and service was exceptional. I believe my repair window was only 1 day here too. So I short-listed Art's to the top of my list so far. My next planned route was the Glebe as there were a cluster of shops in that neighbourhood. I received my lowest estimate at Adriatica (https://www.yelp.ca/biz/adriatica-paint-and-body-shop-ottawa) on Beech St for 600$ - however the paint would not be blended. I thought blending was an implied SOP when painting cars, so I did not want to risk a colour mismatch with the other adjacent panels. Next, Aleks on Gladstone Ave estimated 805$ (https://www.yelp.ca/biz/aleks-auto-body-works-ottawa-3). Milano Auto Body & Paint (https://www.yelp.ca/biz/milano-auto-body-ottawa) on Aberdeen St became another leading consideration due to their great professional service. Their estimate was 836$. This was the first shop where I felt I received a comprehensive estimate, due to the fact that I left with a breakdown of all the labour, parts and costs (similar to what I received from my Insurance company). However, their next appointment was not until the following month. So I favoured Scotty's (https://www.yelp.ca/biz/scottys-auto-body-ottawa). Although my preliminary estimate was 1000$, my appraiser dropped it to 800$ after discussing the blending/repainting with his team again. My legwork with competitive estimates at other shops could have likely been a factor as well :)  Similar to Milano's, I received a document from Scotty's using the same Audatex estimating platform. So I had 4 estimates in the 800$ arena. A conclusive factor for Scotty's was that they also repaired some minor front-end damage at NO EXTRA CHARGE (there was basically some scrapes and small dents on the bottom of my bumper). Finally, my car was actually ready in 2 days, in contrast to their expectant 3 days. The finished repairs were exceptional (before and after pictures posted with my review might not be vivid enough). There were no signs a dent even existed, bumper unscuffed, and more importantly seamless paint blending. From various vantage points, I did not notice any different shades of red between the repaired rear panel and the undamaged door panel.

Had a minor fender and bumper repair requirement. Dealers provided ridiculous estimates. Scotty's…read moregave me a reasonable estimate and appointment. Took exactly the quoted time and price. Very polite service. Not too frequent these days. I highly recommend!

I came to MK Auto Body after an unfortunate incident involving another vehicle and my rear bumper…read more MK Auto Body was willing to speak with the third party, and collect payment directly from them. My husband and I sought three quotes, and MK Auto Body had the best reviews and most competitive price. They were friendly during all interactions as well. The replacement bumper arrived quickly, and they painted it before I arrived so time without my vehicle was minimal. The work was done very well. A complimentary air freshener and pen was a nice surprise at the end of my service. I'd definitely return to them for any auto-body repairs.

Got into a minor accident at a fast food restaurant drive through, wanted to settle with the other…read moredriver but this company pushed to submit an insurance claim and when I saw the estimate I figured out why. Costs for parts came to less than $300, while the cost for labour was about $1,000??? Exactly, they said it would take 11 hours to paint a bumper. Wonder if anyone has reported them to the better business bureau or the Ontario business licensing agency? Please if you have had similar issue, submit a report as it's the only way we can stop our insurance premiums going up while they get rich.

Relaxed staff. No pressure sales and flexible with service dates. Provided a quick estimate and…read moredid not over charge at the end of suggest repairs beyond the estimate.

From the owner: Simplicity Car Care - Autogago Bodyshopread more

After approaching multiple body shops to install our spoiler, we took a risk to see if Dave could…read moredo it. Without hesitation he accepted the challenge and had it finished by the next day. Despite a few minor flaws, we are happy with the finished product especially since he was the only person who would help as we called everywhere spanning from Watertown to Syracuse and everywhere in between. Don't underestimate this man, he is definitely skilled in the trade.

Recently had some damage to my 2015 Outlander Sport. Took it to Dave's and the price was great…read morecompared to some other estimates I got. To my surprise I got my ride back 2 days later and it looks great! I highly recommend for any auto body repairs!!! Also, Facebook has their hours messed up...they are open Monday thru Friday.

Over the years, my family has given his business almost $100,000 in repairs That used to be good…read more Now their work is substandard. My car looks like crap and I've got to take it somewhere else but yet they got 13,000 from my insurance company.

We can't say enough good about our experience with Boyden Brook. We have had them do work recently…read moreand in the past. They do an excellent job both on the repairs and standing behind the work they do. We appreciated their great communication. The owner and the staff are extremely nice and great to work with. We would highly recommend them. Nancy and Steve F

They did an excellent job on my wife's 2017 Escape, last winter. They made the entire unpleasant…read moreprocess painless and seamless. Ward and his team are passionate about customer service. The work (entire quarter panel and rear door) is so flawless, I forget to reflect on how great a job they did, when detailing the Escape. That's saying a lot!

From the owner: "We Meet The Nicest People by Accident" Insurance Claim Specialist. State-of-art-technology in…read morecollision repair & refinishing. Courtesy car available. Quality work & service All Work Guaranteed Free Estimates. Coinwalls largest most modern collision centre. We honour all insurance companies all work fully guaranteed in writing in business since 1967.

Fast, cheap, and friendly. These guys were able to get me an estimate, parts ordered, and repaired…read morewithin four days for an incredibly cheap price. Took them a minute to get an estimate in; another body shop had to schedule me a week out just to get an estimate with an anticipated repair date 3 weeks later, and they ball parked the cost via phone at double the price Delines charged me. Definitely an underrated shop.

From the owner: When you bring your vehicle to Delines Auto Body in Alexandria Bay or Watertown New York, you are…read morechoosing a respected body shop that has been doing business in your community for over 25 years. We take great pride in our workmanship and it shows. We do all auto body repairs and some mechanical. We treat you like family.

Garvey Autobody went above and beyond what one would expect. My Kia was in pristine condition…read moreinside and out when I picked it up after repairs, like a new vehicle. Tiffany in the front office was amazing. She adeptly handled communications between the shop, car rental company, insurance company, and myself so that everything was well coordinated. I rate this business as A++.

I'm over the moon with the work the team did from Garvey Auto Body Did. This is the second car I…read morehave had work done on there. Always I will go to Garvey. E.Schafer

One star is about 5 stars too many for this place…read more I should have listened to my instincts when I first arrived here. The guy at the counter (store manager Mike Kearing) printed off my work order and told me to take it out into the shop (watch my step) and give it to the shop manager. Normally shops do not allow customers into the service area. Apparently the guy at the counter is too lazy to bring the work order into the shop. So I bring out the work order. The guy out there says "white letters in or out". I said out. He said "your husband must clean your tires". Really? Should that be any concern of his who cleans my tires? Over $87 to change 2 tires when the site I bought the tires from quotes $58 for them to do the job. The store manager (or owner, not sure which-the guy at the counter) claimed it took well over an hour to change tires that size (315/75R16), claimed they were a real pain (how would he know when he can't even get out of his chair to deliver a work order). Funny thing, just one week ago I had 2 rear tires plus my spare(so 3 tires) of the same size changed at Laplante tire in massena and it didn't even take 1/2 hour. Store manager couldn't find my keys when I left.....he had one of the young mechanics take me into the shop to find my keys". The 2 young mechanics (one of them was kind enough to tell me his positive experience with tires just like I bought) looked in the shop-no keys. They went back out and found my keys right on the store manager's desk right by his keyboard where he was sitting and couldn't find them. This place is a sad joke. So I was mad enough about just getting totally ripped off by this skeevy place, but it gets better. On the way home, my truck seemed to pop out of gear (it's an automatic) and every gear including reverse now acts like neutral. I had to get towed the rest of the way. My truck has never had transmission problems so it is quite the coincidence this happened before I even made it home from this sketchy garage. I'm assuming they knocked a wire or sensor loose, but who knows. So I have a truck sitting in my yard with new tires but now it won't go anywhere. I also have a much larger credit card charge than I should have had. STEER CLEAR OF POTSDAM TIRE! This place is creepy and a complete rip off. Update-I noticed yesterday this place also trashed one of my tires that would have been a perfectly good spare. What kind of "tire shop" can't break down a tire without trashing the bead? This place should be out of business.

Of the things I'll miss about the North Country, Mike and his team at Potsdam Tire will be one of…read morethem. Great customer service, affordable, and no issues with the work. Some highlights: * When I had to install a new clutch on my vehicle, an unexpected expense, they were very understanding on the challenges the high-cost job would place on my financial situation at the time. * When my wife moved to the area, they winterized her vehicle and did not charge because they said that the work they did was minimal. * They always break down multiple options when considering larger repairs and make their recommendation considering drivability and cost factors. It was always a pleasure going to for any type of service and I will miss bringing my car in to Mike and the crew.