The service department is truly awful. Having read some of the other reviews, I suppose I should…read morenot be surprised at how poorly I was treated. I was surprised that when you call it to their attention, management and the sales team ghosts you. I would never again buy a car here.

I dropped in to schedule an oil change. Service advisor was very helpful in finding an appointment…read moreconvenient for me. They performed an inspection, changed the oil while I waited. Fast and cheaper than my local Lexus dealer. Based on this experience, I will be back and would recommend them.

Worst sales experience of my life…read more Salesman wasn't even there at the time we agreed on, so I had to wait. The guy regularly spoke over me and didn't even listen to what I was trying to find. Didn't make a deal when I was there, as I wanted to think things over. Guy would barrage my phone and email constantly, once calling five times in a row while I was at work. When I answered to explain I was at work and could not take the call, he just kept talking. I will never do business with this dealer. Show some respect.

Made a phone call, the rudest person i ever spoke to in my life answered and then hung up on me for…read moreasking a question. Then called to ask a manager about that and then had the manager hang up on me. They have no respect for perspective customers, i cant imagine how they would treat you after taking your money. Potsdam would be better off if this "business" wasnt there.

Be sure to check all fluid levels if you buy from this dealer. This is what is says on the…read morewebsite: ".. Belvins Motors Inc believes that while a car may be used, it should run like new. If it doesn't and/or can't maintain that high level of performance for years to come it, it shouldn't be sold." Do not believe it! "Years to come" means 7500 miles. We were sold a vehicle that after 7500 miles the transmission seized because there was insufficient fluid in the transmission. There was no evidence at any time of a leak or problems with performance, in fact it had been returned to the shop a couple of times for unrelated work. We believe this is negligence on the part of their mechanics. Who checks the the transmission fluid on a newly puchased vehicle, new or used, without indications of a leak or other problem? Really? They offered us about 1/5 th of what the repair potentially could cost. We think that Blevins should take care of the full cost of this problem because it was the fault of their mechanics for not checking the fluid levels before selling this vehicle but they refuse.

Ryley is the consummate professional took in my vehicle and returned it looking immaculate,…read morereminding me of how it looked when i purchased it. The washing and clay bar application were spot on. The waxing and interior cleaning amazed me. Thank you Ryley for the hard work.

From the owner: Professional Auto Detailing Services in Potsdam, NY and surrounding areas in St Lawrence County! We…read moreoffer a wide variety of professional auto detailing services including paint correction and professional grade ceramic coatings that include a warranty and can be added to your vehicles CARFAX report!

These folks proclaim free this and free that!! Yet management won't even extend the courtesy of…read morereturning a phone call/email to address a customer issue.

After driving about 400 miles up to North Country, had something come loose on my Ram 1500. I…read morewalked right into the service desk and spoke to one of the employees there (combed beard behind the mask); he came right out to take a look. He went back into the shop and came out a few minutes later and fixed it right up. No more noise or flapping. Great job! Quick, courteous, professional! Thank you masked, bearded man!!!

One star is about 5 stars too many for this place…read more I should have listened to my instincts when I first arrived here. The guy at the counter (store manager Mike Kearing) printed off my work order and told me to take it out into the shop (watch my step) and give it to the shop manager. Normally shops do not allow customers into the service area. Apparently the guy at the counter is too lazy to bring the work order into the shop. So I bring out the work order. The guy out there says "white letters in or out". I said out. He said "your husband must clean your tires". Really? Should that be any concern of his who cleans my tires? Over $87 to change 2 tires when the site I bought the tires from quotes $58 for them to do the job. The store manager (or owner, not sure which-the guy at the counter) claimed it took well over an hour to change tires that size (315/75R16), claimed they were a real pain (how would he know when he can't even get out of his chair to deliver a work order). Funny thing, just one week ago I had 2 rear tires plus my spare(so 3 tires) of the same size changed at Laplante tire in massena and it didn't even take 1/2 hour. Store manager couldn't find my keys when I left.....he had one of the young mechanics take me into the shop to find my keys". The 2 young mechanics (one of them was kind enough to tell me his positive experience with tires just like I bought) looked in the shop-no keys. They went back out and found my keys right on the store manager's desk right by his keyboard where he was sitting and couldn't find them. This place is a sad joke. So I was mad enough about just getting totally ripped off by this skeevy place, but it gets better. On the way home, my truck seemed to pop out of gear (it's an automatic) and every gear including reverse now acts like neutral. I had to get towed the rest of the way. My truck has never had transmission problems so it is quite the coincidence this happened before I even made it home from this sketchy garage. I'm assuming they knocked a wire or sensor loose, but who knows. So I have a truck sitting in my yard with new tires but now it won't go anywhere. I also have a much larger credit card charge than I should have had. STEER CLEAR OF POTSDAM TIRE! This place is creepy and a complete rip off. Update-I noticed yesterday this place also trashed one of my tires that would have been a perfectly good spare. What kind of "tire shop" can't break down a tire without trashing the bead? This place should be out of business.

Of the things I'll miss about the North Country, Mike and his team at Potsdam Tire will be one of…read morethem. Great customer service, affordable, and no issues with the work. Some highlights: * When I had to install a new clutch on my vehicle, an unexpected expense, they were very understanding on the challenges the high-cost job would place on my financial situation at the time. * When my wife moved to the area, they winterized her vehicle and did not charge because they said that the work they did was minimal. * They always break down multiple options when considering larger repairs and make their recommendation considering drivability and cost factors. It was always a pleasure going to for any type of service and I will miss bringing my car in to Mike and the crew.