Amazing!!! The customer service was great and I got my parts that I needed quickly. That store…read moremanager sure knows what he's doing. :-)

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Worst sales experience of my life…read more Salesman wasn't even there at the time we agreed on, so I had to wait. The guy regularly spoke over me and didn't even listen to what I was trying to find. Didn't make a deal when I was there, as I wanted to think things over. Guy would barrage my phone and email constantly, once calling five times in a row while I was at work. When I answered to explain I was at work and could not take the call, he just kept talking. I will never do business with this dealer. Show some respect.

Made a phone call, the rudest person i ever spoke to in my life answered and then hung up on me for…read moreasking a question. Then called to ask a manager about that and then had the manager hang up on me. They have no respect for perspective customers, i cant imagine how they would treat you after taking your money. Potsdam would be better off if this "business" wasnt there.

One star is about 5 stars too many for this place…read more I should have listened to my instincts when I first arrived here. The guy at the counter (store manager Mike Kearing) printed off my work order and told me to take it out into the shop (watch my step) and give it to the shop manager. Normally shops do not allow customers into the service area. Apparently the guy at the counter is too lazy to bring the work order into the shop. So I bring out the work order. The guy out there says "white letters in or out". I said out. He said "your husband must clean your tires". Really? Should that be any concern of his who cleans my tires? Over $87 to change 2 tires when the site I bought the tires from quotes $58 for them to do the job. The store manager (or owner, not sure which-the guy at the counter) claimed it took well over an hour to change tires that size (315/75R16), claimed they were a real pain (how would he know when he can't even get out of his chair to deliver a work order). Funny thing, just one week ago I had 2 rear tires plus my spare(so 3 tires) of the same size changed at Laplante tire in massena and it didn't even take 1/2 hour. Store manager couldn't find my keys when I left.....he had one of the young mechanics take me into the shop to find my keys". The 2 young mechanics (one of them was kind enough to tell me his positive experience with tires just like I bought) looked in the shop-no keys. They went back out and found my keys right on the store manager's desk right by his keyboard where he was sitting and couldn't find them. This place is a sad joke. So I was mad enough about just getting totally ripped off by this skeevy place, but it gets better. On the way home, my truck seemed to pop out of gear (it's an automatic) and every gear including reverse now acts like neutral. I had to get towed the rest of the way. My truck has never had transmission problems so it is quite the coincidence this happened before I even made it home from this sketchy garage. I'm assuming they knocked a wire or sensor loose, but who knows. So I have a truck sitting in my yard with new tires but now it won't go anywhere. I also have a much larger credit card charge than I should have had. STEER CLEAR OF POTSDAM TIRE! This place is creepy and a complete rip off. Update-I noticed yesterday this place also trashed one of my tires that would have been a perfectly good spare. What kind of "tire shop" can't break down a tire without trashing the bead? This place should be out of business.

Of the things I'll miss about the North Country, Mike and his team at Potsdam Tire will be one of…read morethem. Great customer service, affordable, and no issues with the work. Some highlights: * When I had to install a new clutch on my vehicle, an unexpected expense, they were very understanding on the challenges the high-cost job would place on my financial situation at the time. * When my wife moved to the area, they winterized her vehicle and did not charge because they said that the work they did was minimal. * They always break down multiple options when considering larger repairs and make their recommendation considering drivability and cost factors. It was always a pleasure going to for any type of service and I will miss bringing my car in to Mike and the crew.

These guys are pretty awesome, it's a full service gas station if you're looking for a fill up,…read moreother than that they do minor repairs on vehicles, and i stress the word minor, don't expect these guys to do a full engine overhaul on your vehicle in their 2 garage door repair shop, it's just not going to happen. I went to them for all minor fixes all 4 years that I was in college, and haven't had a complaint yet. They're great for your inspections, oil changes, and other quick fixes. They always got to my car in a timely manner and are willing to go out of their way to help customers!!!

Have taken vehicles here many times. They have even fixed things that I did not know were wrong…read more If they can help you - typically they do. They are not as good as a big professional shop with lots of computers - but they have lots of know how and car savvy. Have used them as an oil change a number of times. Have had a variety of problems fixed for very cheap here as well.