1. RISE Solar

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Chino Hills, CA

RISE Solar

5.0 (1 review)
Open • 8:00 am - 7:00 pm

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Services - RISE Solar

Solar system installation

Solar system maintenance

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3 years ago

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Option One Solar - New Option One Solar Team Trucks on the move!

Option One Solar

(82 reviews)

Update Sept 14th. Got a call & text last week that my new…read moreinverter was coming in Friday & that someone from Option One Solar would arrive Monday to install. George showed up at 1:30pm & switched out the old inverter for the new one. Everything is working great like it used to! Ivan, Scott & Jayson have been in constant contact with me about the progress of getting Tesla to ok the work. So grateful for their dedication! I definitely recommend Option One Solar! Update. To be clear I have nothing negative to say about Option One Solar, at the time I was disappointed with the outcome that seemed that I was out of luck. Scott & Ivan have been working on resolving this issue that is on Tesla's end & have been keeping me in the loop. They both have been communicating with me on the progress of my work order. I really appreciate their dedication to getting things done & finding a resolution to this issue. I will update again after this is done.

This experience was exceptional! The company that installed my system has gone bankrupt so Tesla…read moredirected me to its trusted installers in the area. I picked Option one right at the top. Natasha was professional and very clear with communication from the start. She set proper expectations on communication with Tesla would take a week or two. The day she received the go ahead from Tesla she called and scheduled the install asap 4 days out. Later the same day they had a cancellation and were able to get everything scheduled the next day. Anthony and Jeremiah arrived at the beginning of the arrival window! They were professional, great with communication, and ready to work. I had several questions and they were prepared for all of them and super helpful. The battery removal and install took less than an hour. Naturally Tesla's update took twice as long. LOL. Still total time was under 3 hours. I have managed 100s of installers and worked in Solar, this was a fantastic expierence! Because the Tesla 3 has more storage than the 2 I asked about adding some of my Breakers to the back-up and they had options for us to do that. Obviously we Highly Recommend This Team!

Infinity Solar - Villa Park solar battery system

Infinity Solar

(296 reviews)

I wanted to share my recent wonderful experience with my recent service visit with Infinity Solar…read more I purchased my system in 2024 (detailed review also done); during this time, my solar generation has been absolutely wonderful, and sized perfectly by Kay. My electric bill is essentially free over all of 2025 and this year. Some months have a $10 dollar bill, other months negative depending on how sunny each day is. I have had zero issues whatsoever and system works like clockwork. The installation over my tile roof, done through Terrazas roofing, partnered with Solar has also been top notch with zero issues with multiple major storms last year. I would say i was 110% satisfied with my decision to go solar and with Infinity solar. Fast forward to 2026. A series of recent power outages resulted in no power in my home. My initial thinking was that my system should have generated power with a fully charged battery during this outage. After calling Infinity, it was relayed that my system per contract was only set up for load shifting by design, lowering cost which I had decided on. After discussing 2 options to allow for backup power generation, i decided to proceed with the upgrade. Throughout the process, the entire team supported me exceptionally, starting with Sara who stepped in to help speak to me when the service department was not available at the time. As i did'nt understand my contract fully,, i reached out to Kay in sales, whom i did not speak to in 2 years, who really went above and beyond to explain to me in full detail how my system was set up, and options i had to upgrade. Kay treated me like family. I was so appreciative of her kind approach. She helped coordinate a technical call with Joel to fully answer all my technical questions. Once i decided i was comfortable with to proceed with the upgrade, the service team took over, with Vanessa and Brianna helping me schedule my service. Vanessa and Brianna work tremendously well together; super friendly, pleasant, professional and helpful. I requested looking into a couple options which Vanessa followed up on and accommodated without hesitation. A straight forward and exact quote was provided on Thursday. Their service and help was fantastic and greatly appreciated. Upon approving my quote on Thursday, my service was completed on the following Tuesday, much faster than I expected. Upgrade was performed by Ivan, electrician specialist. Ivan also initially setup my system in 2024. His expertise is perhaps, in my view, the finest in the industry. I felt very fortunate and appreciative knowing i hd my system in the best hands. He spent about 3 hours working on my system, explaining all the steps. Work performed was tremendous. Ivan patiently answering all my questions on some of the system parameters forgotten over the past 2 years. System was up and running and verified to work fully with a simulated power outage performed through the fuse box, and through the app. I was thrilled to now have backup power during outages. Billing and final payment was as quoted and super easy. In closing, the real mark of any business is how you are treated after the job is complete. My belief is that Infinity solar lives up to their reputation of being an exceptional 5 star company providing high expertise solar services through all phases of a project; sales, installation, commission, operational life, and post installation services. In a business of fraught with fly by night companies, Infinity Solar is a true gem. Solar done right with integrity, highest expertise, and exceptional, prompt service when called on. Thanks again to the entire Infinity team. 5 Star once again! Dave C

UPDATE: Sadly, changing my original 5-star review to 1 star…read more I'm really disappointed to have to update my original review. When we purchased our solar system from Infinity Solar in 2017, the installation process was great, and we genuinely felt they went above and beyond. We were extremely pleased with our experience and had no hesitation recommending them. Unfortunately, fast-forward several years, and our experience has been completely different. Recently, one of our inverters stopped working. Given that our contract includes a 25-year warranty covering workmanship, labor, and certain equipment, we naturally reached out to Infinity Solar expecting them to stand behind their warranty. Instead, we were told we would have to pay $550 just for someone to come out and assess the problem, followed by additional hourly labor charges for however long the repair would take. When we questioned why we were being charged these fees despite our warranty, the owner, Tim, explained that we lived too far away, that the business wasn't doing well financially, and that it essentially wasn't worth it for him to send someone out. He even mentioned that they were considering closing the business altogether. Needless to say, we were shocked and extremely disappointed by this response. We trusted this company with a significant investment, in part because of the extensive warranties they offered. To now be told that servicing our system isn't worthwhile to them because of their financial situation and our location is incredibly frustrating. Ultimately, we hired another company that came out and repaired our inverter for just $300--less than what Infinity wanted to charge simply to diagnose the problem. It's unfortunate because our initial experience was genuinely positive. However, a company's true commitment to its customers isn't just demonstrated during the sale and installation, but in how it stands behind its products and warranties years later. A 25-year warranty means very little if the company is unwilling to honor it when you actually need service. I sincerely hope Infinity Solar reconsiders how it treats its existing customers. Based on our recent experience, I can no longer recommend them, particularly to anyone placing value on their long-term warranty promises.

OC Solar - Maximize your energy storage with the Tesla Powerwall 3. Property also features the sleek design of the Tesla Solar Roof

OC Solar

(473 reviews)

Oak Creek

Update for my review with OC - Savannah from customer service reached out regarding my experience…read moreand expressed regret over how things went and changes were actively happening at the company. She offered a free panel cleaning, which she set up internally and had their team come out this past Friday without issue. Since the cleaning the panels have been much better performing especially after these past few weeks of misting and rain, about 25% higher output. I didn't think much of it but I get now it's worth doing to get the most out of the panels. Overall a very good response and experience with OC specifically for this issue. I feel that they do want to stand out from the crowd and responding proactively to feedback gives me more confidence they'll take care of issues as they hear about them.

Poor communication and project management…read more My project has been underway for 8 weeks and I'm still likely weeks away from having a functional system (despite having paid over $30K out of pocket). I've had to repeatedly chase the team for basic updates with no follow through. Throughout the entire process, I do not believe the team followed up with me directly, I have had to chase every single update since signing the contract. The original system design I agreed to did not fit my roof (despite them measuring on-site before I approved the quote), during install many roof tiles were damaged and replaced with used (very dirty moss covered tiles). Hopefully I have a functioning system sometime soon, but I have been extremely disappointed so far.

RISE Solar - solarinstallation - Updated October 2026

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