I worked with GoGreen Builders on a solar panel installation on my roof (sounds simple, but see the…read morecomments below on what it required).
The summary is that I enjoyed working with GoGreen, who are committed to customer service & satisfaction. There are many installers out there, but if you value attentive interactions and top-notch customer service, they are the ones for you!
More details:
Adam & Dean were the first people I dealt with. They listened to my current and future needs and proposed a system for me. They were extremely patient, walking me through the proposal, financials, outcome, rebate opportunities, and so on. Following a couple of revisions, we executed the agreement.
During inspections of my home, we found we needed to replace the roof. That's when I started working with Moti and his team, who were phenomenal. They provided me with different options considering the benefits and prices. They were patient in providing swatches and so on.
At this point, I also began working with Mian and Daisy (GoGreen's office) regarding permits, documentation for rebates, and more. That's when I realized I am working with a comprehensive team who are dedicated and committed to top-tier service and follow-up.
The roof replacement did not go as smoothly as I hoped, due to rain! We had delays and some complications. GoGreen proved their commitment and addressed every complication!
Once the roof was done, we had to replace the main electric panel, install the solar panels (15), batteries (2), and lastly install my car charger. Every person working for GoGreen was top-notch, with quality and attention to detail. Inspections by the city and Fire Dept. were well coordinated and all went smoothly.
After installing and ensuring the system works properly, they even visited the site to ensure I am familiar with the controls over the system, optimizing it for my goals and needs.
Through the whole process, communication was great, with updates on appointments, processes, documentation, and so on.