Anthony is awesome! Really good customer service and made sure I was happy, took his time to make sure how to hook it up.

Great location! Friendly, knowledgeable staff. Good prices. Soooo clean. Sooooo organized. Good inventory. Yes, there is security. read more

I've been smoking and shopping locally for cannabis for the last year at least. In my experience, rise is a joke for dispensaries everywhere-- don't even bother at this place. The bud tenders at Rise don't care about their job, they're straight lazy! They want you to go straight to the computers and order or do an online order because they are ill informed on their own products. When I first started going to the store there was an attentive staff member named Steven, he was my main. But now I heard he's gone????? I have not have a genuine experience with one person that works there BUT that guy. Your loss. Sweet Flower is far superior when considering where to buy dro from whilst in Pasadena. The kicker for this post was that Rise has a wonderful new "point system" no one EVER BOTHERED TO TELL ME ABOUT. APparEntLY the only way to actually receive your rewards from such point system is if you scan a QR code BEFORE every purchase. Why does it take me asking about my points for someone behind the counter to consider that I may want rewards? Why won't they do their job, and idk, ask about my points, even? What happened to work ethic and Trying? I don't see any of those bud tenders ever actually attending to the people nor care if they get their money's worth. To the man with long dark hair, your curtness did a job well done. In any sense, I'm never shopping here again. That point system bs was not cool and I've missed out on a LOT of rewards because of the incompetence of a few people working at this dispensary. read more

Always a great experience when coming here and shoutout to Benji thank you for being so kind and welcoming!

Service was great. Was greeted by Benji and he helped me through everything as it was my first time at a dispensary. Very informative and I believe I selected what would be best for me. read more

Kiosk so easy to use. I was able to easily find deals and exactly what I wanted. I had points for use and things were on sale. Good value. Guy at the counter gave me good service and politely informed me that they were out of one of the items so he suggested that I might want to double up on the one on sale. Nice. My go to place. read more

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It's a nice dispensary inside but you can only order on the iPads, then stand in line to pay and pick it up. There are 2 waiting lines and the online orders get priority. Overall, The in-store experience isn't great. Save time and order online. read more

a couple of the employees are cool af but I kid you not the guy checking me out tried to give me a preroll for my birthday and the lady next to him told him to take it back. I don't understand how she's the manager lol or maybe I'm just old and customer service isn't a. thing anymore read more

Always a wonderful experience to shop here! This morning, I was enthusiastically assisted by Mimi. Such a positive, efficient and helpful person. I will continue to highly recommend RISE Dispensary on Colorado Blvd. in Pasadena, California to anyone who asks. Peter read more

The place is secure and got what I needed. Next time I will try their bath bombs. I got some ointment for my mom and she loves it very much.

I can't believe how much change this place has gone through, this past month alone has been such a terrible experience. I haven't experience a place so unorganized with the menu always being wrong and not being in stock ( even if it's in the menu) I think whoever is picking the product is just lazy and must not want to restock. I asked for a manager and he was not in store, next up was the assistant manager (they said her name was Mimi?) when they called she took almost 20 mins. And was not helpful whatsoever Not sure what happened with this new change in management. But I won't be coming here anymore. The value of costumer experience needs improvement. read more

This place is a massive rip off, they never have any deals worth looking at or coming here for. They eliminated First time discounts for the new person I brought in. Sadly their point system is largely nonexistent and they are always out of stock on most of their sleep stuff. The employees don't care either. Zero stars. I tried several times but I'm never coming back. The last 3 times I came here I felt ripped off so this is the last time I ever come in. The taxes are nearly 20 percent on top of their terrible prices for plain CBD products which are usually much cheaper since they have no "high" Go anywhere but here unless you don't want a specific product that they advertise that they have only to wait in a long, incredibly slow line with employees and don't care how unpleasant that is. Some other reviews note the rude/ ambivalent employees. Avoid. read more

RISE Dispensary Pasadena - I paid $30' for this stupid thing. If I didn't need it, I would have never been ripped off. Basically no THC - Cannabis Dispensaries Near Me - Pasadena, California

I have made this my go-to location! The service is always on point, and with assistance provide to by Izy, it is worth, the added value and trip, compared to delivery, which they provide as well. The selection is must better than most dispensaries and more diverse than places like Stiizy. The Pasadena location is super convenient, as quick as you make it and close to all the activities. read more

Went in to buy a $25 pen on "sale" I walked out paying $42. $10 in "Taxes" and another $2 for debit card. They also charge more then give you cash back so you tip. I always tip but after $10 in taxes I ended up paying almost double the original price of what I intended to. People working were nice and store is clean. Good selection but as far as the pricing, I won't be back. You also order on a kiosk. read more

Joseph is the best!! I'm pretty uneducated in what all the different labels and types mean, but he walked me through it (without making me feel dumb) and even wrote down a couple suggestions for cookbooks to try at home. Thanks again, Joseph!! read more

Great place with better selection than most places. The staff are attentive.glad there is this type of place in Pasadena!

Absolutely my new favorite dispensary! There is free parking in the connected garage, entrance on the side street. Just be sure to get it validated before leaving. Walking into the store, it's gorgeous! Huge, clean, well organized, well decorated - just very inviting & welcoming. Then the staff made it feel even more homey. Every.single.person was so darn nice! From the staff with her Aries dad to the dude giving me Kanha S'mores tips to movie recommendations from another lady! Y'all are the true shining stars at this dispensary. Assistance and suggestions galore from them all! Product selection is superb, too, with pretty good prices on things. There was a 25% off edibles over the weekend which is a bomb ass sale on top of their already very competitive pricing. The only thing missing is drinks! They don't have any edible drinks but other than that, really vast selection of items. Really happy with RISE and I'm on board now. Most def will be back! read more

RISE Dispensary Pasadena - Cannabis Dispensaries Near Me - Pasadena, California

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This used to be my go to spot but lately the service has been lacking a lot. On my last visit I was never once greeted or asked if I needed any assistance. Selection is overall not bad and is like most shops in the area however I placed an order on one of their iPads only to be told at the counter that it was suddenly out of stock, cool fine but when attempting to ask one of their budtenders for another recommendation they seemed less than thrilled to help and rather kind of annoyed and was also told by the "manager" (long black hair, female) that ultimately is what up to me what to get in a rude tone. I've worked in customer service for 20+ years and just found the whole ordeal very odd...I will not be shopping here again. read more

Very clean modern and efficient. Don't love the parking situation but it's Pasadena so... Really nice staff and the manager was amazing. Nice job read more

I've been coming here for a couple years and everything's always been fine. But service on my most recent visit was horrible. First, I was ignored at the door and had to yank on it a couple times before security let me in. I was at the front of the line for picking up orders and was ignored again, this time by the cashiers. When I was at the front, I went up to one and they told me to get back since it wasn't my turn. Despite being the first one in line. Then one cashier argued, saying they "never told me to get back in line". I've spent hundreds here over the years, but after today, I'm never coming back again. read more

Silvia is the best for anything you need. Weather or comes to sativa or indica. I'm a cancer patient and she knew exactly what i needed. She's the friendliest, and helped me and my wife with all of our cancer needs and PTSD. I could not be more happier with her help. read more

Had a really great experience here at rise Pasadena ! The employees there are so knowledgeable and they forsure make sure that you're walking away with the stuff you want SHOUT OUT TO Vince who helped me check out at the end. Had a great conversation and a couple of gooood laughs before heading out. read more

Went there awhile ago and bud tender gave me the wrong stuff. I didn't noticed until I went to my car I came right back to let them know what happened and they were unable to fix the mistake that they did, they told me some BS excuse to why they couldn't fix it. To make up for the mistake Manager gave me free stuff and next time I came back I will get a discount for the mistake they did. Well thank you for making that mistake! I ended up quitting smoking weed, no longer wasting my money on weed dispensaries and definitely not ever going back to RISE! You did me a huge favor. read more

Good place to go too and very fast to get there and making it easy for me to get me my goodiesss

We lost our home to the Eaton Fire and had to go in to pick up the very basics since we lost everything. Miki was so understanding; it brought tears to my eyes. We tried to tip only her, but she said they all share the tips, and that any one of them would have helped us out. This is one of the reasons why we love coming here. Every visit has been positive, and every person that's ever helped us has been genuine and super easy to talk to, especially today. I hold so much appreciation for Miki and the team at Rise. Thank you! read more

Been coming to this dispensary for a year and loved the service, so this review is for yesterdays service. I have never been sent away from the counter to go place my order online, when there was zero line. I was basically scolded by the person helping me, in a condescending way. I've never seen her there before. It was an older women with a very raspy voice. Absolutely rude. I brought a friend and was excited to show him the dispensary and she ruined the whole experience. If she's there next time and is rude again, I won't be returning. read more

Good selection. Friendly, helpful staff. Easy ordering and pickup. Reasonable prices.

I have been to Essence Dispensary twice and had very positive experiences. -Easy to find street parking (on weekdays) -Friendly staff -Clean store -Large selection -Short wait time -Average prices -Frequent promotional items Will continue to frequent Essence Dispensary for my cannabis needs. read more

This is for all of you that don't know what weed prices should be. The only good thing about this place is the convenience. You should NEVER pay more than $10 for a 1 gram pre roll. You can buy one at stiiizy for 3 DOLLARS!!! And it's good weed. Obviously not the cream of the crop. But for that price?! Today I paid $13(like an idiot) for 1 pre roll .75 grams. NOT EVEN A WHOLE GRAM. Needless to say I won't ever come back. read more

Overall great dispensary! The online order process was easy and when I went to pick up my order it was a quick trip in and out. There was plenty of street parking outside in the shade, and the person who assisted me was attentive and helpful. They even let me bring my pup in! The selection is varied, and they have most of the usual stuff I go for. I was sad that they didn't have any infused honey, but the many other offerings they had available more than made up for its absence. Overall great place! read more

I placed my order online to pick up in the store. However, upon arrival, I made additional purchases. The staff were very friendly and helpful. Orders are placed at a kiosk on a tablet. You wait for your order to be prepared then pay for it up front. Upon entering Essence, I did not smell weed! This was very welcoming. Product is stored in back away from customers; obviously for security purposes. Devices are on display and the dispensary was very clean. This is the best looking and smelling dispensary I have every visited (I have been to a few on my visits to California). Be sure to bring cash because that is all they accept. There is an ATM on site. read more

RISE Dispensary Pasadena - Cannabis Dispensaries Near Me - Pasadena, California

One of the workers kept on sighing rudely if I had a question. This happened three times in one visit. She did not answer my questions and kept on referring me to continue my purchase online despite my questions not being answered. The products are limited, over priced and (using the employee's words) labeled incorrectly. You can't check out the products in the dispensary, rather you are told to order from online. There is a $2 fee for card transactions. I don't recommend this place. The lady who greeted me was really friendly (hence the 2 stars) read more

It had been a while since I'd been back and the name has changed but apparently it's the same owners? In any case, the interior is still pretty much the same, and if it's possible, the staff is even MORE friendly than ever. They are SO very nice and welcoming from the person that checks your ID at the door to the people that are there to help consult on your purchases, to the cashiers. I am so impressed. Steve was the one that helped me with my purchase and he was so knowledgeable and kind - it felt like I was hanging with a friend who was showing me the ropes. When I checked out with the cashier - same kind of experience - super friendly and kind. I can't recommend this place enough. Definitely this is my go to spot for my sleep gummies. read more

What a great dispensary. It is so clean and modern looking. They have such a large selection of products. Plus everyone that works there is really nice and helpful it's a great vibe in the store. They have great deals and discounts for first timers. This dispensary is a little different from others in that all of the product is in glass cases. You don't physically pull the product of the shelf and go pay instead you order from a computer screen and your products are brought up front, then you pay. Overall a great dispensary right on Colorado Avenue. I will continue to shop there! read more

RISE Dispensary Pasadena - Front of the building. - Cannabis Dispensaries Near Me - Pasadena, California

I'm a couple weeks late to review! This place is similar to an Apple Store but cannabis edition as Marcus called it. I loved the relaxing vibe and calming atmosphere. All the budtenders looked so happy to serve and educate their customers. We are originally from the Sacramento area and we hadn't seen anything like this location before so my sister and I were a bit confused when we went up to counter. We got the pleasure of getting Marcus. I told him I have a bit of social anxiety and would need something to keep me calm, awake but also relaxed. He suggested a couple different options from thc levels to price. He was amazing. Definitely would recommend to anyone in the Pasadena area! read more

I always come to visit this dispensary when I'm visiting LA, from a recommendation of my cousin. The shopping via app in store process is super easy and check out service is efficient and thorough. I was lucky to have Sylvia as my customer service associate and she was so nice, personable and very pleasant. I also had an interaction with the manager, Chris, a fellow east coaster, who was also very kind and hospitable. Overall, great experience, products and employees, I will be back again! read more

Ray, or RayleenI believe was her name helped me so much. I bought a cartridge thinking it was a disposable and she was helping me get a battery so that I can use the cartridge and it not go to waste. She helped me really quick and I appreciate that. It was very nice of her !!! :) read more

Had such a great experience shopping at Rise with Sylvia and Mickey helping me out. Upon entering I was greeted my Mickey who was so sweet and explained how it works in their store since it was my first time. I needed a little extra help finding what I was looking for so she directed me to Sylvia who was super helpful, knowledgeable and easy to talk to. I'll be back just because of these ladies read more

So great , great staff and I like the way the store is set up . Great selection and you can ALWAYS find a bargain .

Silvia did amazing and was wonderful help! She did amazing ! Thankyou for the help! She was the best attitude.