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    Dr Glass

    4.3 (6 reviews)
    Closed 10:00 am - 5:00 pm
    Updated 2 weeks ago

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    4 months ago

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    10 months ago

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    2 years ago

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    6 years ago

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    5 years ago

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    5 years ago

    The service is great. The girl Estrella was awesome and knowledgeable she was very helpful.

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    Top Shelf Smoke Shop - Glass Bong

    Top Shelf Smoke Shop

    (58 reviews)

    $$

    This is a good place. The staff is courteous and generally tries to answer questions. I would have…read moreliked a little more effort on the part of the clerks to answer questions I had about products but there's only so much they can do. What I really appreciate is that I bought a product and it stopped working soon after I bought it. I came in the next day and wanted an exchange. The clerk said that they were not allowed to process exchanges, they called the manager and verified, and told me to come back. I thought this was a line of BS, a delay tactic. I was not able to come back the same day, but I called the next day, the manager answered and said he would be in. I came in, the manger inspected the product, asked me some questions and processed my exchange. The manager was real chill. We verified that the exchanged item worked and I left satisfied, no BS. That's great service.

    ‼GREAT SELECTION OF VAPES‼…read more BUT PROFILING IS NOT NICE! REVERSE LAYUP! BACKWARD VETTING PROCESSES! This was the second time they treated me like the Police and asked me if I was a lawyer for the second time while actually having to be in Pasadena for court. I respect the Vetting process for the vapes. But, being reverse profiled?! My second time visiting this place both times asked if I was a lawyer as well as a marine the first time. Then said they only take cash then when I said I only had a credit card they asked if I mind the Tax?? Common sense! And as I pull out my phone to Apple pay with an Amex that happened to be in Ma' Dukes name... Blah blah blah hoping that getting the owner on the phone I'd get some compassion. Nope! Apparently I'm tapped and get rejected, "Sorry!"... because i get carded for ID. FOR APPLE PAY!!! In 5 minutes by transfer some money around and got the Vape that I wanted thank you!!! But don't forget, the support and business from people like me keeps your lights on! SMH.

    Captain Tobacco - Dream Big MAR2025

    Captain Tobacco

    (36 reviews)

    $$

    I'm not a tobacco user but I am a gambler. I stopped by to purchase our office pool Lottery tickets…read morefrom this small store. The owner was very nice and kind and we spoke a bit about the Lottery prizes while he took care of the transactions.

    So far in my experience these people have bad attitude and bad customer service. I tried contacting…read morethe owner via email and never got a response (what a surprise!). Then I called in the store and talked to an employee who said Eddie, the owner, was not around and she didn't know when he'd be in. She said she could take my number and have him call me back. Great. I gave her my number and asked her to repeat it back. She got it completely wrong beginning with area code. When I said that, she then handed me off to another girl. Just like that, without saying a word. No explanation or apology. Just giggling. When this second person asked what I needed I said no I would rather speak to the owner. Again I was given the runaround about him not ever being around. She said she would pass my message along. At this point I was tired of these immature games by these two girls and declined to give my number. I said I didn't trust they would pass this along. Then she said fine, have a good day! It was pretty clear she enjoyed not being helpful and being rude. Congratulations Eddie! You have two immature employees who run your business like a game while you're apparently never there. Maybe answer your business email and make it easier for customers to contact you, so people can speak directly instead via yelp.

    Washington Smoke Shop

    Washington Smoke Shop

    (34 reviews)

    $

    Convenient South End location, good variety of product, reasonable prices and genial help. What's…read morenot to like?

    Thought I'd put in my review so there'd be something positive sooner than 5 years old, as one…read morereviewer put it. I don't get why they've gotten a bad rap as the recent reviews over seen. After having gone here for the past couple years and seeing the review mentioning them not being positively responsive about whether or not they were open during the Covid 19 pandemic; I figured I'd give it a try to reach out and see if they were open for business. The owner answered and explained that they were, technically, closed because of the quarantine guidelines. However, he asked if I would be willing to meet him the next morning in his parking lot. I gave him my list of things we needed and he was there, texting me to let me know, earlier than arranged. Terrific! I'll be right over! Since then, presumably because we had such a pleasant exchange, I'm disabled and have been a regular; he occasionally would check in to see if I needed more cigarettes for my fiance or anything else. Something that was nice since during my first call with him I'd explained it was more cost effective for my pocketbook to be able to buy by the cartons, as opposed to single packs as the gas stations refused to sell by the carton making my fiance's habit more costly than usual. I can tell you from experience that he has reopened even though his doors are locked. Because if current Covid conditions, he is answering to knocked on his security door from the parking lot entrance. Tell him what you need and he'll get your items and provide you with your total. Heck, call ahead and speak with him nicely; he'll most likely have your order ready by the time you've told him you intend to be there and it's a nice, quick and easy process.

    Dr Glass - vapeshops - Updated May 2026

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