My husband and I believe that when warranted, it is just as important to compliment as it is to…read moreregister a complaint. With that said, OG SMOKE SHOP is, hands down - THE BEST! When you walk in you can pretty much immediately tell that this is not your typical "run of the mill" smoke shop. We have all had to deal with the unfortunate stereotype, the seedy, dark hole in the wall run by a "lazy stoner" with all the personality of a wet cardboard box.. In contrast, OG Smoke shop takes that stereotype and stomps on it! This place is well-lit, with an open, inviting store layout and in general the shop is just pristine. I have no idea how they keep everything dust-free and all of the glass cases fingerprint and smudge free to boot! Each and every time my husband &/or I have come into the store, we walk away well pleased. The woman that works there takes the time to greet everyone as they walk in and seems genuinely happy to help &/or answer any questions. The staff are available when needed, but they don't hover - which is really appreciated! During our most recent trip to OG the woman (the manager?) that helped us even remembered us from our last visit - a long time ago! She was friendly and knowledgeable, even saving us from making the dreaded glass nail mistake that so many have apparently made. Bottom line, we have been to a LOT of shops in the area and OG SMOKE SHOP IS JUST THE VERY BEST!! (I am noting OG as MODERATELY PRICED, but it really depends on how crazy you go.)

I'm not mad just disappointed…read more why have you done this broke my damn heart smh, these batteries don't work, I tried different outlets, chargers, and different people tried, they didn't work a single time

The shop owner is always friendly, and yhe carry good quality cigars. The only down side is the…read moreparking lot is usually full.

Khalil and Marcel are amazing. Best customer service at a smoke shop. Khalil is very professional,…read more communicative, and genuinely helpful. I had multiple issues with the Yocan Ziva, which I purchased there, and Khalil was very kind to allow replacement. Keep in mind that the replacement was given within 3 weeks of purchase. You can not purchase something, and months later, try and replace if you're having issues. I would recommend SGV smoke shop to anybody looking for 510 thread battery cartridges. These guys here, Khalil and Marcel, are very kind. I will continue to buy products here in the future because Khalil is courtesy, helpful with all questions, and friendly. You don't get a lot of people who are patient with a thousand questions. Thank you Khalil!

This is a Cool Shop They Have a Wide Assortment of Water…read morePipes ... The Gentleman Who Helped Me Was Very Professional and Answered What Questions I Had.. The Prices Are Very Reasonable I'll Be Back To This Smoke Shop Again and I'd Recommend To Friends ..

If you're a female, I would avoid this smoke shop & if you do go - do not shop alone. The older…read moreman who is there is friendly, but like way too "friendly" if you catch my drift. Don't catch my drift? I was invited to walk behind the counter to handpick which flavor vape I wanted. The man kept grabbing my waist, and kept leaning into my breasts. After quickly choosing a flavor, he tried to convince me to go to the back of the shop. I was hesitant to write this review because men who act this way are likely to be married :( I was in and out in less than 5 minutes, but that was plenty of time to be violated and traumatized. Females beware.

Very good service since we have walked in. They have HUGE…read moreselection of cigars and big variety of vapes. Prices are reasonable compared to the other stores.

service always 10/10, but have a malfunctioning product. i bet the owner knows who i am by the pfp…read morebut i love this shop

This place is super cool. Great selection and friendly staff. A hidden jewel in the SGV!read more

I won't write a lengthy review for this smoke/vape shop because I know your reading this looking…read morefor that dealbreaker. So here it is. VERY wide selection of popular disposable vape brands and sizes I have never seen anywhere ells. A good amount of water pipes and other smoking apparatus at each price tier. And all the usual smoke/vape shop items found at most other shops all at or BELOW MSRP and world class service from the friendly girls behind the counter. Let's just say I drive out from west Los Angeles when I visit this place. Check it out.

Great cigar variety! Impressed by their collection of brand name cigars. The staff is friendly, and…read moreit's an awesome family-owned business entrenched in the city for years.

Bought several cigars and found out most of them were dried up inside their cases when I opened themread more

Knowledge able and great service, Andy is the man. Amazing price too. We will be back for sureread more

This vape store is awesome! Guy is so helpful and very informative... Definitely going back here…read more They have good stuff here. I recommend.

My first time here at Hemingway Cigars Lounge in Arcadia, a very nice cigar lounge. I walked in…read moreand was greeted by Patrick, very friendly and welcoming. Immediately made me feel very comfortable being there as a new customer. He walked me through their wide selection of cigars in their nice humidor, and explains them to me very patiently. The vibe of the lounge is very nice and comfortable. All leather chairs and couches, with very clean ash trays and lighters all set up ready for you. They also have drinks and snacks. The music and the friendly vibe make you feel very relaxed. Customers I met there were very friendly as well. A very good 2 hours I've spent there. It's a beautiful place that I will go back again with my friends as well.

Laid back friendly atmosphere. Met some real cool guys that kept the conversation interesting and…read moreeasy going. Great selection of cigars and a very knowledgeable team. This is one of my go to places to sit back and smoke a cigar with a great group. Mike Ross