This was a truly customer first experience. I took a 50+ year old guitar in to get new strings…read more Landon said he would be glad to do it. They charged me under $10 for the strings. I presumed there would be a charge for labor. Nope! Landon informed me that it took him longer than normal because the bridge was dusty and needed to be cleaned off. He did that also. When I offered him a tip, he refused it and then offered to carry my guitar to my car. Landon is making Kennely Keys proud! Thank you so much for an exceptional customer experience.

They are nice. Kind of slow customer service, and I feel like they need to update the store, they…read moredon't have a lot selection of new technology on music.

Excellent instrument setup and repairs. Good selection of guitars, amps, and support items. Buy,…read moresell, consign - they do it all well.

Great, friendly service from very knowledgeable people. Always able to answer my questions and take…read morecare of my requests.

Marcus gave my stratocaster a proper cleaning and set up, it sounds and plays great! You can tell…read morehe is passionate about guitars and pays close attention to detail. Will definitely be going back and referring my friends! ​

Great Work on a Les Paul that I had modified. Fixed neck issue, changed pots, pups and tuners. It…read morebeen my go to since.

quite a drive for me living just south of Olympia, but well worth it, next time will give myself…read moremore time to enjoy the area & this amazing music shop. found Crossroads had the Martin in stock I was looking for thru the Martin website, had tried a big box music store near Seattle but pretty much ignored so walking into Crossroads & immediately greeted & attended to by Sara, one of the owners of the "mom & pop" musical instrument shop was very pleasant. The Martin Jr in stock was hanging with the other guitars was ready to play & she set me up to try it out. They had a good selection Martin accessories including a good assortment of guitar strings including the Martin brand so I also bought a spare set of the Martin LifeSpan Phosphor Bronze Light strings. I was short on time so did not get a chance to fully take in the ambience & experience of Dan & Sara's music store, but reading up on Crossroads before hand on their website & stepping into their store, I felt the warm embrace of some good vibes, and appreciate their community involvement in local music events in this very charming waterfront town. I like contributing to local businesses so I not only walked away with a very nice Martin acoustic electric guitar, it felt rewarding to give back. I hope to explore more of the Washington peninsula & look forward taking more time visiting Port Townsend & Crossroads Music.

Great selection! They had many more Ukes than your average Guitar Center and many higher end models…read moreincluding KK and Martin that can be hard to find even in Seattle and Bellevue. The owners were friendly and helpful and encouraged trying out different ideals. (I loved the wonderful KK baritone) and gave useful and helpful tips on restringing. My kind of music store - they are passionate about their stuff and it shows.

I highly recommend Celestial Instruments! A few days ago, the business owner, Rick, helped me…read moreunderstand more about an accessory I needed for my acoustic guitar. He went above and beyond to assist me after regular business hours even though he knew I was not going to buy anything from his business. I truly appreciate Rick's friendliness, the education he provided me, and his willingness to help me understand more as a newbie. When I'm ready for additional or upgraded equipment, I will definitely seek him out!

Wonderful experience using Celestial Instruments to do a setup on an 82 Ibanez M310. Great customer…read moreservice, punctual drop off and pick up and quick turnaround. The guitar had been resting in its stand for many years without the attention it deserved. So sad. I have recently been inspired to play again and found that it was difficult to keep the guitar in tune. I recalled that when it was setup back in the 90's it resulted in an incredible sound and performance. It's back! Now I can strum my acoustic with great joy! Ha ha!

awesome service with no wait and great value $$$ ,,,and a fun time hanging out while he works!read more

Aaron has been working on my guitars for a year and a half!…read more From the first time we met, he was warm, professional and knowledgeable, I am a Professional Performing Musician. I used to have my work done at Mike Lulls Guitar Works. When Mike passed, I was desperately looking for a Luthier. When Aaron told me that apprenticed under Mike, I was overjoyed!!! When I initially took my first guitars to Aaron, it was to do some minor "Tweaks". After seeing AND feeling the quality of his work, I ended up taking all of my "Immediate Rotation" of guitars for him to work on!! In closing, Aaron was ALWAYS fair and accommodating. I am still taking my instruments to him! Simply put..... A GREAT LUTHIER!!! Thanks Aaron all of your hard work!!! Craig Coleman

Smitty the guitar tech was amazing he was very helpful and informative​ highly suggest you go to…read morehim for your guitar issues

The staff are great to work with. Smitty is a great tech. James has helped me on countless…read moreoccasions and is super knowledgeable and helpful and a genuinely nice guy. The Trade In and Trade Up program is so convenient and I've traded and acquired a lot of great gear this way.

Excellent service; quality instruments. It was a great experience from start to finish! Bought a…read morebeautiful Taylor there and will be back for a set up. I'll be rockin' the shirt on the regular as I wander around famous Grunge history locations around Seattle. Thank you, Emerald City! I'll be back!

I'll have to say it did indeed live up to the hype! The staff could not have been cooler, I got to…read moreplay a dreamy '59 335 thru an amplified nation amp at pretty good volume, definitely an experience I won't forget.

Knowledgeable staff, beautiful inventory, reasonable prices. And I get to support a local small…read morebusiness.

I have loved this dope little music shop since they first opened in Georgetown, and now that…read morethey're in Burien I still make them my first stop for everything. Used gear is priced right and for their size they pack in a lot of variety and options. I hit them up for my high and low end needs, from a cheap stand to a unique new axe I'll love forever. The guys are knowledgeable, they know their inventory, and they're just good, nice people. Fair deals on trades too. GT music is a gem and deserves our support, check them out!

Very knowledgeable and great work, very helpful too. I would recommend Silesia Guitars to anyone…read morewho needs an expert luthier.

I left two (2) phone messages over the weekend and have yet to receive a callback. Now when I call…read moreI hear the following- first several rings, then a busy signal. This communication issue looks like it's going to keep them from getting my business. If I knew another way to contact them I would.