Excellent instrument setup and repairs. Good selection of guitars, amps, and support items. Buy,…read moresell, consign - they do it all well.

Great, friendly service from very knowledgeable people. Always able to answer my questions and take…read morecare of my requests.

I tried my best to set up my newest guitar. I've done it countless times before but I just couldn't…read moreget this one dialed in. I decided to try this place. I didn't want to take it to Guitar Center because they are hit and miss. I didn't want to take it to Mike Lull because although amazing, they are expensive. After holding my guitar for 10 seconds she assessed the problem being with the nut slots. She said it would take 2-3 weeks for the complete set-up. She only works 3 days a week but I figured I would let her have it. Three weeks later, I have the guitar. Action is incredible. Intonation is spot on. Just perfect job

Very knowledgeable and great work, very helpful too. I would recommend Silesia Guitars to anyone…read morewho needs an expert luthier.

I've known of Rick since the 1970's when a buddy of mine bought one of the "Ericson Audio Research"…read moreamps he used to build/convert. The last work he did for me was restoring a 66 Fender Bassman head. I love this amp and it's never been better.

These guys are the best amp/pedal repair guys and I have been all over the world…read more They have fixed my 50's 60's twin reverbs and made them sound warm and amazing. My pedals? no problem....these guys are the bomb!

Buying my first personal accordion was a delight at Petosa. Even though I am new to playing and I…read moredidn't have a huge budget, I was treated with the utmost patience and kindness, and treated to genuine expertise in a low pressure environment. Ray took as much time as I needed, and educated me on some basics such as strap adjustments. He played three different instruments for me (beautifully) so I could compare them. When I finally chose my accordion, Joe Petosa Jr. (third generation) insisted on double checking that everything was just right, opening up the instrument and treating me to a glimpse of its inner workings. If I become a "real" player I may just be back in a few years to upgrade to one of the new Petosas, which are clearly the Steinways of the accordion world. Thank you!

This is a great place to buy an accordion because the brand is so good, but also their shop is so…read moretalented that the used instruments are in good shape. I bought my instrument 4 years ago and Joe is still attentive if I send an email with questions or help with service. It seems like he genuinely cares that I continue enjoying the instrument. Accordion is the most fun musical instrument there is so if you get one and then practice a lot, you will be a happy person.

I loved their selection. They have gear and guitars you don't typically see in the big box stores…read more The guy was friendly. Keep in mind that if you are going there to sell, you will NEVER get market value and you would be a fool to think that. It is like a pawn shop and will get offered about 50-60% tops. They need to resell it for profit.

They have a little of everything here, it seems, though not always what you want when you want it…read more The service is good though, and knowledgeable. They can order what you want, and their mark-up is reasonable. I'd much rather pay a little bit extra here than give Bozo any more of my money. If you prefer supporting the local like I do, and you're of a musical bent, check them out. They have a decent selection of used merchandise too, and the sales staff is super friendly, which is way more than I can say for Chicken McMusic (Guitar Center) or, especially, Hugo Helmer Music, who has gotten so comfortable resting on their laurels they haven't noticed that the world has lit them on fire... For better, at least from a drummer's perspective, you'd have to go to American Music in Seattle. I'm glad Bigfoot is up north here for us Watcom and Snohomish rockers! Recommended.

Closed? And do not return phone messages. Plus no signage for this store front. Don't think they…read moreare in business any longer

This story is a harrowing account of greed, unethical behavior, betrayal, and manipulation. It…read moredetails how Keenan Valdes, the owner of Sachi Fine Jewelry, who presented himself as a capable jewelry designer, took advantage of a customer at every turn, failing to provide any documents, receipts, invoices, or certifications, and breaking every promise made in their verbal agreement. Nearly four years ago, in the spring of 2021, I entered Keenan's store to inquire about designing a ring with a yellow sapphire. I had narrowly survived a life-threatening incident while traveling and was struggling with my health, hoping for a miracle to aid my recovery so I could care for my daughter. A friend's guru, an enlightened yogi known for his expertise in stone healing, recommended that I get a yellow sapphire ring and wear it constantly. I showed Keenan a photo of the design I wanted, stated a budget of $5,000, and requested a stone size of 2-3 carats. Keenan quoted a price of $2,000-$2,500 for the ring, based on the weight of the metal. He was exceedingly charming, assuring me that I was in the right place and that he had a dealer who could get the stone at the best price. When I asked about a down payment, he said I would pay the full amount upon completion if I was satisfied, and that the ring would be ready in six months. Based on consultations with other jewelry designers, I knew that 1-carat should cost around $750, so I believed the total cost would be under $5,000. However, with each meeting, the design and price drifted further from the original plan. Keenan ordered a much larger stone, 4.15 carats, claiming it was a rare find that would make my ring unique and valuable over time making it a family treasure passing through generations. His enthusiasm convinced me to agree, and he told me that I needed to pay $7,777 in cash for the stone within 30 days. I sold my company's stock to make the payment, believing I would receive the ring in six months and that Keenan didn't profit from the stone. (Only 2 weeks ago by pure incident I learned that he made 300% markup on that stone.) Despite the lack of paperwork and the higher cost, I was captivated by his stories and trusted him completely. As time went on, Keenan's behavior became more manipulative. He claimed the stone was too high-profile for the design I wanted but assured me he could create any design. I proposed a few more designs but none of the designs I suggested worked for such high profile stone, and he had no interesting creative ideas of his own. In February 2022, he tried to sell me a premade ring that was completely unsuitable. Realizing I had made a mistake in trusting him, I felt trapped because I had already paid $8K for the stone. The ring was supposed to be ready in August 2022, but Keenan prioritized other orders and suggested I take my business elsewhere. When I asked if he would buy back the stone, he refused, claiming the stone and ring were separate transactions. It was another lie to keep my money. Along the way he pressured me into adding diamonds and making design adjustments to fit those, so the prototype I finally saw in April 2024 was far from what I had envisioned. Finally, after a long wait the ring in platinum was ready on December 14th, 2024. I paid $2,222 in cash and picked up the ring, but upon closer inspection, I found numerous flaws. The stone was set incorrectly (wrong angle) and too high, and the band was twisted in an awkward way. The ring caused discomfort (made my finger to swallow). It was poorly designed, bulky, unstable, and absolutely unwearable. Feeling betrayed and emotionally drained, I requested a refund, but Keenan refused. He lied about taking the money to the bank and paying for materials but after pressuring him to stick to the contract agreement he finally returned the same bills I had given him. He suggested creating a new design, but I had lost all trust in him. When I asked if he wanted to keep the ring setting to sell in his store, he said it was only good for melting down. This meant he knew the ring was so poorly designed that it couldn't be sold, yet he still wanted me to pay for it in the first place. Throughout this ordeal, I received no documentation, invoices, or certifications (even though I requested those). I have no proof of the materials used, their weight, or the authenticity of the stone. After nearly four years, countless appointments, and significant financial loss, I decided to seek legal action. Keenan's refusal to take responsibility and his unethical behavior left me with no other option. When I offered him to settle this case outside the courtroom, he didn't bother to respond to my emails. (I read in another review that he just ignored his clients when he doesn't want to return money for the unfinished work). If anyone else has experienced similar issues with Keenan Wade Valdes, please join me in my lawsuit.

I needed a repair done on a professional induction cook top. My product had a known defect that…read morewasn't covered by manufacturer warranty and the manufacturer wanted basically the cost of a new device for their approved repair shop to do the work. I gave it to Hany and not only was he able to figure out the defect, he was able to fix the defect so that it would never fail again. He's super nice and friendly and more than willing to share the details about the work he does. I am glad that his business exists and that it is still possible to repair electronics instead of throwing them away and contributing to e-waste. Everyone else I reached out to can only repair phones, so Hany is a great resource to have in the Seattle area.

Hany is the owner and he definitely has a passion for his work and taking care of his customers! My…read morebrand new 77 inch Samsung OLED TV quit working after just 3 months and wouldn't repair or replace it and instead just refunded my purchase price. I decided to see if I could find someone to repair it and found Hany. It took him a while to get the part he needed due to logistical issues with Samsung but he got it done and gave me an upgrade from 8K to 16Kwhile he was at it! The TV works great now and was only half the cost of buying a new one so I am very happy! He is very busy and both times I was there, he had happy customers dropping by. If you want a good quality electronis repair, give Hany a call!

Great experience!!! All of my questions were answered. very friendly staff. my guitar delivered in…read moregreat condition. I highly recommend Mike and Mikes. I will be buying from them again

Don't bring your repairs here. I just had my second experience having my repair forgotten about in…read morethe queue. I was quoted 2-3 weeks, when I followed up 2 months later they discovered that the unit had been sitting ready for pickup for a long time and no one reached out to me to tell me it was ready. If I had to guess, it seems like the repair folks are swamped with work and that they're constantly asked to prioritize items that are going to the sales floor over local customer repairs. Sad, this used to be my favorite shop in Seattle. Now it feels like they target the tech-salary or boomer collector over working musicians, and all the charm and relatability is gone. Won't be back.