quite a drive for me living just south of Olympia, but well worth it, next time will give myself…read moremore time to enjoy the area & this amazing music shop. found Crossroads had the Martin in stock I was looking for thru the Martin website, had tried a big box music store near Seattle but pretty much ignored so walking into Crossroads & immediately greeted & attended to by Sara, one of the owners of the "mom & pop" musical instrument shop was very pleasant. The Martin Jr in stock was hanging with the other guitars was ready to play & she set me up to try it out. They had a good selection Martin accessories including a good assortment of guitar strings including the Martin brand so I also bought a spare set of the Martin LifeSpan Phosphor Bronze Light strings. I was short on time so did not get a chance to fully take in the ambience & experience of Dan & Sara's music store, but reading up on Crossroads before hand on their website & stepping into their store, I felt the warm embrace of some good vibes, and appreciate their community involvement in local music events in this very charming waterfront town. I like contributing to local businesses so I not only walked away with a very nice Martin acoustic electric guitar, it felt rewarding to give back. I hope to explore more of the Washington peninsula & look forward taking more time visiting Port Townsend & Crossroads Music.

Great selection! They had many more Ukes than your average Guitar Center and many higher end models…read moreincluding KK and Martin that can be hard to find even in Seattle and Bellevue. The owners were friendly and helpful and encouraged trying out different ideals. (I loved the wonderful KK baritone) and gave useful and helpful tips on restringing. My kind of music store - they are passionate about their stuff and it shows.

They tune my piano every year. The ultimate level of professionalism. The believe in what they do.read more

Bruce was able to get out to our place in Anacortes in just a few days, which was really nice…read more With solid piano knowledge, it turned out what we thought needed repairs didn't. The tuning was done well and quickly and out piano is in tip top shape. Highly recommend this service.

This place is wonderful if you haven't been there try it. They're beautiful instruments and it is a…read moregreat place to go. The employees are very helpful. Put music in your life. You'll find joy try this place. You're gonna love it. You'll thank me later.

I had two lessons left on a monthly plan when I got hit with a barrage of work and life tasks (I am…read morefinishing writing a book and recovering from liver failure). I needed to pull back on all extra commitments for a while. I asked to pause my ongoing lessons and ...guess what? Because I can't take the lessons right now, I LOSE THEM, per company policy. $200 down the drain on these folks. This is terrible customer service and very bad business practice (if not illegal). Trust Pilot and BBB are my next stops.

Almost total restoration of a 1926 Steinway "L" model grand piano. Ali did a stupendous job. There…read morewas 100 years of dirt and smoke to remove; new strings; pins; felts and cleaning the bridges. It's a wonderful sounding instrument again. Ali is knowledgeable, careful and committed to utterly dependable follow through.

From the owner: “If your piano hasn’t been tuned in a while, you’re not just losing tone — you’re letting a story…read morefade.”

Go here!!!! Very very helpful and friendly staff. They…read moregenuinely wanted to help me get the best deal and did not try to upsell me on anything, which was a relief. They weren't condescending to me as a beginner either, and gave me the information I needed. Great atmosphere, super chill and laidback. Incredible prices too. I got a fender amp for half the price of what it would be at other shops.

I came in looking for a small travel size guitar. Hannah welcomed me with a smile and took time to…read morefind me exactly the guitar that would fit my needs. She (and Darren) gave me expert advice, and I ended up with a guitar that was great. They even did a pro set up on the guitar (awesome service BTW!!) Highly recommended!!!

Valentyn did a careful and harmonious tune of my upright piano. This was the piano's first tuning…read moreafter an interstate move, and it sounds great now. Communication was also great, and the price very fair. I intend to rebook for my next tuning.

Valentin really went above and beyond all expectations. He dedicated himself to thoroughly cleaning…read morethe inside of my baby grand, which other tuners had not done. He also did many small adjustments to the action in addition to fixing a sticky key that had bothered me. He spent so much extra quality time for which he asked no extra payment. I went ahead and added some to the amount agreed upon. I have found my new forever tuner. Delightful personality as well. This is the best tuning my piano has ever had, and I wholeheartedly recommend Valentin for your needs.

I've been taking guitar lessons from Rick Cooper at guitar pro's for several years now. He is a…read moreperforming professional with decades of experience to get you where you want to be with your guitar playing. Highly recommended

We have been taking our 3 sons to Rick for 2 years now, after having at least 3 different guitar…read moreteachers. My only regret is that we did not start going to him sooner! He is extremely knowledgeable and experienced, and always comes to our lessons prepared - often having to go hunt down some music or research some far out question one of my boys has asked. Each of my boys has different tastes in music and different ways that they learn, and Rick readily adapts to to their likes and learning styles. He easily switches back and forth between the son who plays by reading music and the two who prefer tab. If they want to journey into the depths of music theory, he teaches them that too. He encourages them when they need it and pushes them to be better. He makes sure the son who just does it for fun is moving along and having fun, and works at an accelerated rate with the one who is obsessed and eats and sleeps guitar. He tries to get them to branch out and stay well-rounded as guitar players. Every minute of our lessons is used (which is a god-send after having one teacher who spent the majority of each lesson talking about himself or sitting on his computer finding the music for whatever they wanted to learn). I cannot recommend Rick enough!