Excellent instrument setup and repairs. Good selection of guitars, amps, and support items. Buy,…read moresell, consign - they do it all well.

Great, friendly service from very knowledgeable people. Always able to answer my questions and take…read morecare of my requests.

They are nice. Kind of slow customer service, and I feel like they need to update the store, they…read moredon't have a lot selection of new technology on music.

This is a review specific to an instructor at this location, Randall Ruback…read more We had a terrible experience with him. After 4 months of lessons I reached out to him to let him know of our timeline for ending lessons. We were stopping when my son started Jazz band at his middle school. The response I received had some information that was out of the blue - that my son was struggling with focus in lessons and playing over him and too loudly. I had never been told any of this feedback previously, so this was a surprise to me. I talked to my son about the feedback and his next lesson was good, however, Randy would not even come out of the room to see me. The next week we showed up for lessons and 10 minutes in I heard Randy yelling in the room, the door opened and Randy was kicking my son out of lessons and yelling at him about playing when he was talking and playing too loudly. He then yelled at him, that if he could listen they could finish the lesson. My son who was visible shaken went back in. I was frozen and didn't know what to do. The lesson finished, Randy came back out and I confronted him about his inappropriate reaction to the situation. I received an extremely defensive response about boundaries and after some back and forth was told if I was not okay with they way he spoke to my son, then he couldn't teach him anymore and we were done after next weeks lesson. We left the store at this point. I went home and sent him an email about the interaction and how it was inappropriate and that we would not be coming to the last lesson. I did not get any acknowledgement to how he was wrong to speak to a child in that way. I pointed out that if there was as big of a problem as he was claiming, he needed to talk to me in person after lessons about any issues rather than bottling his frustrations up and out-bursting like a toddler. He blamed the whole situation on my parenting abilities and told me what my child needed from a medical perspective. He is an emotionally insecure person who cannot control his temper or admit when he has done something inappropriate. We will never go back to him as an instructor and I suggest you avoid him at all costs.

Brenna is AMAZING! We took music class from her for 2 or 3 seasons when my daughter (now 5) was a…read moretoddler. Brenna is fun, kind, enthusiastic and inclusive - plus a talented musician! Even though my kiddo was one of the more active ones in the bunch we always were happy to be at class and felt very welcomed. The songs were great and the all the interactive opportunities to dance, move, use instruments, balls, scarves etc were great for the littles. I'll always remember this as one of my favorite activities we did when my girl was young and wouldn't hesitate to recommend these classes to anyone!

Very good selection of instruments, gorgeous store, knowledgeable staff--and incredible repair…read moreteam. Highly recommended on all counts.

The Kennelly Keys Music on 196th Street Southwest in Lynnwood was our second go-to Kennelly Keys…read morewhen I was growing up. We were required in elementary school to take part in the school band or orchestra for 5th grade with 6th grade optional (I took part both full academic years: 2002 to 2004), so with an older sibling and me, my parents were looking for reliable music stores. There was a Kennelly Keys close to the house, as well as this Kennelly Keys, that we habitually frequented. This was our destination for questions needing further answering and products not available closer to the house. Workers were friendly and the store well organized. When choosing my musical instrument for band, I decided I wanted to play the alto saxophone. My parents were okay with my choice so long as it was not as pricey as my sister's cello. On one of our visits to this location, the store was having a big sale on used instruments and they had a working alto saxophone available for a good deal. So, I got my first alto saxophone that day. I used it for both years and held on to it for a while before eventually parting with it. It worked well and served its purpose reliably.

Go here!!!! Very very helpful and friendly staff. They…read moregenuinely wanted to help me get the best deal and did not try to upsell me on anything, which was a relief. They weren't condescending to me as a beginner either, and gave me the information I needed. Great atmosphere, super chill and laidback. Incredible prices too. I got a fender amp for half the price of what it would be at other shops.

I came in looking for a small travel size guitar. Hannah welcomed me with a smile and took time to…read morefind me exactly the guitar that would fit my needs. She (and Darren) gave me expert advice, and I ended up with a guitar that was great. They even did a pro set up on the guitar (awesome service BTW!!) Highly recommended!!!