I arranged for a rental grand piano and a few hours before it was to be delivered, the artist…read morecancelled. I called Jay at Gable Piano to let him know. With such short notice I didn't expect any kind of refund. However, the next day, a check was in my mailbox for a nice sum minus a little for some unavoidable expenses. What a lovely surprise. I'm surprised and impressed. Gable Piano...these are honorable and fair folks. I recommend them.

Jay at Gable Piano did a great job.The Piano was tuned the morning of my Dad's memorial. Piano was…read morein great shape.Couldn't have asked for a better experience renting a piano. Thank you

Excellent instrument setup and repairs. Good selection of guitars, amps, and support items. Buy,…read moresell, consign - they do it all well.

Great, friendly service from very knowledgeable people. Always able to answer my questions and take…read morecare of my requests.

This was a truly customer first experience. I took a 50+ year old guitar in to get new strings…read more Landon said he would be glad to do it. They charged me under $10 for the strings. I presumed there would be a charge for labor. Nope! Landon informed me that it took him longer than normal because the bridge was dusty and needed to be cleaned off. He did that also. When I offered him a tip, he refused it and then offered to carry my guitar to my car. Landon is making Kennely Keys proud! Thank you so much for an exceptional customer experience.

They are nice. Kind of slow customer service, and I feel like they need to update the store, they…read moredon't have a lot selection of new technology on music.

Brenna is AMAZING! We took music class from her for 2 or 3 seasons when my daughter (now 5) was a…read moretoddler. Brenna is fun, kind, enthusiastic and inclusive - plus a talented musician! Even though my kiddo was one of the more active ones in the bunch we always were happy to be at class and felt very welcomed. The songs were great and the all the interactive opportunities to dance, move, use instruments, balls, scarves etc were great for the littles. I'll always remember this as one of my favorite activities we did when my girl was young and wouldn't hesitate to recommend these classes to anyone!

Very good selection of instruments, gorgeous store, knowledgeable staff--and incredible repair…read moreteam. Highly recommended on all counts.

The Kennelly Keys Music on 196th Street Southwest in Lynnwood was our second go-to Kennelly Keys…read morewhen I was growing up. We were required in elementary school to take part in the school band or orchestra for 5th grade with 6th grade optional (I took part both full academic years: 2002 to 2004), so with an older sibling and me, my parents were looking for reliable music stores. There was a Kennelly Keys close to the house, as well as this Kennelly Keys, that we habitually frequented. This was our destination for questions needing further answering and products not available closer to the house. Workers were friendly and the store well organized. When choosing my musical instrument for band, I decided I wanted to play the alto saxophone. My parents were okay with my choice so long as it was not as pricey as my sister's cello. On one of our visits to this location, the store was having a big sale on used instruments and they had a working alto saxophone available for a good deal. So, I got my first alto saxophone that day. I used it for both years and held on to it for a while before eventually parting with it. It worked well and served its purpose reliably.

Go here!!!! Very very helpful and friendly staff. They…read moregenuinely wanted to help me get the best deal and did not try to upsell me on anything, which was a relief. They weren't condescending to me as a beginner either, and gave me the information I needed. Great atmosphere, super chill and laidback. Incredible prices too. I got a fender amp for half the price of what it would be at other shops.

I came in looking for a small travel size guitar. Hannah welcomed me with a smile and took time to…read morefind me exactly the guitar that would fit my needs. She (and Darren) gave me expert advice, and I ended up with a guitar that was great. They even did a pro set up on the guitar (awesome service BTW!!) Highly recommended!!!

quite a drive for me living just south of Olympia, but well worth it, next time will give myself…read moremore time to enjoy the area & this amazing music shop. found Crossroads had the Martin in stock I was looking for thru the Martin website, had tried a big box music store near Seattle but pretty much ignored so walking into Crossroads & immediately greeted & attended to by Sara, one of the owners of the "mom & pop" musical instrument shop was very pleasant. The Martin Jr in stock was hanging with the other guitars was ready to play & she set me up to try it out. They had a good selection Martin accessories including a good assortment of guitar strings including the Martin brand so I also bought a spare set of the Martin LifeSpan Phosphor Bronze Light strings. I was short on time so did not get a chance to fully take in the ambience & experience of Dan & Sara's music store, but reading up on Crossroads before hand on their website & stepping into their store, I felt the warm embrace of some good vibes, and appreciate their community involvement in local music events in this very charming waterfront town. I like contributing to local businesses so I not only walked away with a very nice Martin acoustic electric guitar, it felt rewarding to give back. I hope to explore more of the Washington peninsula & look forward taking more time visiting Port Townsend & Crossroads Music.

Great selection! They had many more Ukes than your average Guitar Center and many higher end models…read moreincluding KK and Martin that can be hard to find even in Seattle and Bellevue. The owners were friendly and helpful and encouraged trying out different ideals. (I loved the wonderful KK baritone) and gave useful and helpful tips on restringing. My kind of music store - they are passionate about their stuff and it shows.