This place is wonderful if you haven't been there try it. They're beautiful instruments and it is a great place to go. The employees are very helpful. Put music in your life. You'll find joy try this place. You're gonna love it. You'll thank me later. read more

I had two lessons left on a monthly plan when I got hit with a barrage of work and life tasks (I am finishing writing a book and recovering from liver failure). I needed to pull back on all extra commitments for a while. I asked to pause my ongoing lessons and ...guess what? Because I can't take the lessons right now, I LOSE THEM, per company policy. $200 down the drain on these folks. This is terrible customer service and very bad business practice (if not illegal). Trust Pilot and BBB are my next stops. read more

My son has been taking 30 min, once weekly lessons from Kent for over 2 years now. He started in first grade and would often get frustrated with himself at how difficult it was for him to get the music to sound the way he wanted it to sound. Kent stuck with him every step of the way, encouraging him just enough and always with a "hey you've got this" attitude. He instilled the growth mind-set and over the course of the years has helped shape him into the player he is today. They are currently working on the Mission Impossible theme song which is a lot of fun. They really enjoy working with one another and we couldn't be happier. read more

Great place for music, drink expensive and food so-so, did I saw it's a great place for music

I began taking singing lessons with Bridgid at the music factory from an online coupon and had a great time. My voice got consistently and measurably better and I felt like I was given quality instruction at the lesson as well as good ideas for practicing at home. Bridgid is laid back and friendly and a great instructor. Thank you! read more

As many people have commented this place is laid back and the instruction is of high quality. I took advantage of a groupon or something along those lines and took a series of piano lessons with Matt who was fantastic! He was knowledgeable and easy to communicate with. He has a knack and breaking things down to help me with the tips and tricks I was looking for to learn the gist of pieces more quickly. They were also flexible with my schedule offering weekend and later appointments. While I do think they could use some adult size chairs in the waiting room and parking isn't my favorite in the area, the overall experience was very positive and I would recommend them if I knew someone was looking. read more

Damn. I was impressed by the music factory. Their teachers are active in the music community and masterful and making singing accessible for even yoddlers like me! Shalane helped me sing soprano more like a siren goddess and less like a siren ambulance. I was able to master some of the techniques that I was stuck on in musical theater growing up. Now I don't embarrass myself in karaoke! read more

I took several guitar classes with Kimo a while back - he is an excellent instructor and very personable. He was more concerned with teaching me how to play the guitar rather than trying to get me to pay for more sessions. I still have his very helpful teaching notes! In addition to the actual instruction, he also had great advice on what to or not to buy - I am an expert at the violin (this is not like an Asian thing but I had insisted to learn it) but was a complete novice with the guitar. It also helps that he is a bonafide musician in an actual band - I attended one of his concerts, which was very enjoyable, but had to leave before I could talk to him. As for the facilities, I wasn't very impressed with what I saw, which was a little bit limited and I can be a bit harsh sometimes with my reviews. They do seem to be sufficient. I am giving them 5 stars because of Kimo. read more

I love this place. Going on my second year of guitar lessons with Alex M. Great atmosphere and great teacher.

Alex is an amazing teacher. My daughter took guitar from him for over a year and she progressed quickly both in skill level with guitar, but also in confidence and social skills. My daughter has some issues relating to other people, including some speech issues, and I was upfront with Alex about this before signing her up. He was amazing the whole way. Always positive and always a great communicator both in person and via email. read more

The Music Factory has been great for my daughter who loves the piano. The staff there has great teaching experience and really help my daughter learn the music. She is definitely developing her own style now! read more

Here's why I dig The Music Factory. The atmosphere is casual, personable and relaxed, but the instructors are real professionals who know what they're talking about and don't just give you Green Day tabs (unless you're into that, I'm sure). I've taken all kinds of music lessons with all kinds of folks in all kinds of places and settings and what I learn at The Music Factory is comparable to what I could get at any serious school without the pretentiousness. My ukulele lessons with Kimo have been illuminating. I totally appreciate his willingness and ability to work through my various neuroses with patience, grace and clarity. Kimo brings a refreshing combination of content knowledge, adaptability, professionalism and humanity to his instruction--the cherry atop my Tuesday evening parfait. read more

If only this fit into my lifestyle better. I had lessons for several months with Ari and he proved to not only be an outstanding teacher but a gentleman and a scholar. They're flexible with schedules and can certainly accommodate if a weekly lesson isn't possible. If you see another groupon/living social come up for this place, don't hesitate. Get as many as you can! read more

Ari Joshua does a good job of teaching this adult student music theory and clever jazz guitar voicings. Ari has a nice way about him and his calm demeanor makes the learning experience nonthreatening and enjoyable. Ari's background and current music career outside of the school also impressed me and I have seen him play live on a number of occasions which is also inspiring to this frustrated musician! Who says "those who can't do, teach"? Ari does both exceptionally well. read more

Recently, I joined an 18 piece jazz band as their guitarist before realizing I was in way over my head. The speed and complexity of the chord changes were bit too much for me even though I have been playing at home for some 40 years and now I'm in my 50s. Freaking out and not wanting to be a quitter, I decided to ask for the best jazz guitar instructor in Seattle so that I could learn whatever I could in two months (our first gig.) I was told that Ari at The Music Factory would be a great match for me. I sent them an email and received a response the same evening with the days and times that they could fit me into his schedule. What a relief, I thought, and began to relax. Sitting down with Ari, I realized how much I didn't know about music theory and the guitar fret board and decided to begin lessons twice per week initially. It's been just over a month now I cannot believe how much sense music theory and the guitar fret board makes to me right now. Ari has really laid it out a good foundation so that I can see how everything fits together like never before. Ari not only understands jazz guitar, but he also knows how to teach according to the way a person learns. Recently, I've graduated to a once per week level and the stress of playing with a big jazz band has gone away. After talking with several other students in The Music Factory who were waiting for their lessons to begin, I learned that this was a really great place to come for all sorts of music lessons, including piano and voice. And everyone seemed very pleased with their instructors. I've have been to other guitar instructors in the past and I will highly rate The Music Factory, and particularly Ari for jazz guitar, a solid 5 stars. read more

My son has been taking guitar lessons from Ari at The Music Factory for four years and he loves it. It's amazing to see a kid continue to be motivated about something that requires hard work and dedication and I truly credit Ari with his talent as a teacher for inspiring my son. Ari moves kids at their own pace and with just the right amount of pressure - not too much, not too little. He says that hard work is more important than talent and I think he's right. He's also just a hip kind of guy and my son likes hanging out with him. We've seen Ari play live and we have his CD's - he is incredibly talented. Ari continues to inspire my son and keep him excited about guitar even though he is in high school now and has a lot of other stuff going on - he never wants to miss a lesson no matter how tired or busy he is. read more

Ari and Scott do a Solid Job. My 11 year old son likes coming to hangout and play. I make this a priority for him.

My kids had great lessons with Scott. It would be great if they could soundproof the drumming room if not all the rooms. Or schedule the really noisy instruments away from some of the quieter lessons. Scott managed to make it work. Other employees were helpful as well. A friendly, quirky place with a definite love for music and teaching evident. I think is a very approachable place for anyone nervous about improving their musical skills. read more

I took guitar lessons last year. I wasn't much of a Yelper then... I had a great time and all... I guess that was back then. I was taking voice lessons from 4/4 music school and I was taking guitar here because it was a tad bit affordable at that moment. Now a week or two ago I don't even remember I sent a form saying I am interested with both voice and guitar...What pisses me off is it was like it took forever for them to reply... I guess they don't want to make money 'cause it's been days since I had someone emailed me. I am so done with them. If you are interested to take lessons. I will suggest 4/4 music school or somewhere else. Customer service is very important to anyone... it just shows how important your customers are to you.... this is one thing they obviously have no clue about. read more

My guitar lessons with Ari have been consistently productive, fun and helpful through out the many years i have had weekly lessons with him. He has been knowledgeable in each and every of the many genres I have been interested in (rock, reggae, jazz, etc) and I have seen vast improvements in my playing because of his assistance. The Music Factory is a friendly and relaxed place with professionals that know their stuff and are willing to share their immense knowledge with you. I enjoy each and every lesson and strongly recommend the Music Factory to anyone of any age or skill level on virtually any instrument. read more

I was over-billed for months of lessons and lessons not provided. I made my first inquiry to Ari in May. His responses were often delayed, confusing and not professional. After making many documented requests for a refund, Ari processed some of it on August 2nd. That took 4 months. I still have billing for lessons never received. Ari says I signed some kind of subscription agreement, but cannot produce a signed document and the billing does not match the website. I am still waiting to hear from him. read more

This place is so amazing. They are very flexible, can schedule classes via email and are totally approachable. Ari is great!! I am learning a ton already. read more

My guitar lessons with Kimo were fun, friendly, and productive. As soon as I have time for music lessons again, I'm going right back to the Music Factory. read more

DON'T give them your credit card information! I signed up for one lesson-- which didn't meet my standards-- and was charged double. I had to pester the teacher for weeks to get a refund, because he kept trying to talk me into getting a make-up lesson instead. Maybe these lessons are good for children or people who have low standards, but pay in cash. read more