The Customer service at this location is top notch. I called with an inquiry and Paul was…read moreincredibly helpful and made understanding my options very easy. Was able to find a unit very quickly. Upon arrival, Jenny was super nice and equally helpful with getting me set up and familiar with the storage property. Their moving truck was tremendously helpful in moving my belongings. It was very nice to take a usually expensive extra step out of the moving process. they were so awesome that I was able to get my old roommates to use them within a few days after myself. Because of that I will be able to take advantage of the great referral incentive this location has as well. they made getting my 1st storage unit very easy and stress free so I want to thank both Paul and Jenny for that!

this is a typical storage facility where they try to squeeze every dollar out of you. They…read moreovercharged us and I had to call email multiple times to finally get them to reverse that. They make you take renters insurance with $300,000 liability which nobody has so I just increased my own policy for a dollar a month more instead of their $20 a month so be aware of that scam. Worst customer service ever rude people hanging up on you. They never answer the phone and when they do the general manager, it's never anywhere near the business. Totally unprofessional avoid at all cost !!!!!!

They raise the rent so much, I almost rather the clutter in my house than deal with them. They are…read moreNEVER onsite. They RARELY answer their phone (spoke to someone twice in about a year, I've called many times). When I did have the displeasure of speaking to someone they lied and were pretty unfriendly. Dave I believe is the manager that claims he's onsite 9-5. Huge lie. I am currently looking to move to another storage unit asap. Also, my autopay keeps declining for some reason. Hmmm. All my other autopay accounts elsewhere works, but not when rent is due here. Riiiiiiight. Look around and find cheaper units that offer better service. They are around.

I was told my rent was $35/month a year ago and it is now $168/month. I have filed a consumer…read morecomplaint with the Federal Trade Commission about their Bait and Switch practices. The Wheeler-Lea Act of 1938 is a United States federal law that amended Section 5 of the Federal Trade Commission Act to proscribe "unfair or deceptive acts or practices" as well as "unfair methods of competition." I teach consumer law so this illegal tactic needs to cease and desist immediately!

Clean & reasonable price. Customer service was terrific! Never had an issue at this place as…read moregetting in or out!!

I had great experience from start to finish. Rob was extremely helpful and always friendly and…read morealways remembered my name. Would definitely rent here again!

Two years here, leaving unit bc we have made room at for all of our storage needs. Great…read moreexperience, no issues. I do wish that the cost did not go up every six months or whatever it was. I don't like that game. But it seems like that is the Arizona storage game so it's not unusual.

Friendly staff! Safe location, never had issues! I've had two units and both times have been greatread more

best of the best!!!!!!!!!!!!! it is amazing how much better…read morethis storage is with kim leading the way. good good people are hard to find kim is without a doubt an absolute shining star

Always room for improvement storage facilities are unique and usually suitable based on what…read morepeople are looking for and what each facility offers and location sms is secure yet needs more area lights and prices are based on area not necessarily quality You can easily rent a uhaul truck from this location on west side of property using your phone and the uhaul app and easily manage your storage payments yourself online or auto pay for worry free no cash accepted. And money orders can be a pain to get but offers alternative to auto pay or cc and offers a second reciept for payment

I have rented from Ft. Apache, at 5144 Main Street, Mesa, Az for close to six years. The location…read moreis great. The new manager was incredible to work with as I moved all my household goods out of his units. He was always accessible, willing to help me. As Was his staff, they were very good as well. They are very professional, personable and helpful. The facility was always clean. The day the movers came he always was checking in to make sure all was going smoothly. Good folks. Good Manager and staff. I highly recommend this storage facility. I will definitely rent here again.

I really didn't want to write this review, but i am so frustrated with this place. I rented a…read morestorage unit to move my goods into an air-conditioned unit from a non-airconditioned storage elsewhere. BUT this unit is NOT AIRCONDITIONED even though they say so. I have talked to the manager 3 or 4 times already, and each time she says that she'll call an HVAC to come, or that the air is actually running, or that the HVAC was just here yesterday, or they're coming tomorrow. In fact the last time I complained it was a variation of all of the above. It is HOT in my unit, and I'll continue to post reviews until this is repaired!

My husband is running a large commercial T.I. build-out in over 110,000 sq ft warehouse consisting…read moreof 4 separate jobs. Organizing trade's schedules, inspections, blueprints, and materials working out of his truck wasn't going to work long term. They rented a mobile office container from Southwest Mobil Storage to provide office space for paperwork and material storage. It even has room for a mini fridge and microwave to help with lunches since it is on the outskirts of the city. It even has AC. We will see how it gets in July. They are a super easy company to work with.

I am a superintendent for a general contractor and we have used southwest Mobile storage for the…read morepast few years, lately I've been dealing with Haley Fitzgerald on the last past project and she has definitely been on top of it and easy to communicate with. We will continue to use Southwest mobile storage if their prices can stay competitive.

I would like to give a shout-out to Krystal the manager. She was very helpful and truly catered to…read moremy needs. I really appreciate her helpfulness. Krystal keep doing what your doing it will take you a long way . Edith

Family owned and run business. Clean lot and clean climate control storage units. Been a customer…read morefor the last 3 months and am very pleased. Highly recommend.