Good customer service and good storage spaces. Easy access and reasonable prices. I recommend this…read morestorage business.

This storage facility is top notch, and the customer service is outstanding. Rosemary, the manager,…read moreis always helpful and professional, consistently, and goes the extra step to provide great service. Recently, I needed a UHaul truck, and even though she didn't have the size I needed, she found a nearby facility that did. Additionally, prior to renting at Easy Stop, I visited other storage places in the area, and Easy Stop has the easiest entry, wider access to buildings, higher ceilings, and wider hallways in climate control units. Prices are better than other facilities in the area, too.

I highly recommend this facility if you need to rent a storage space whether short or long term for…read morean excellent rate. I absolutely loved the customer service I received; the staff was extremely friendly and helpful, and I was even offered free use of their moving truck to get my belongings there!!! They went above and beyond by providing me detailed information about the place and all the available units with their sizes, rates, and location within the facility, so I could make the best choice for my needs. Thank you Lakeline Storage!!

This was my first time renting a storage unit. Laura was super helpful and made the whole process a…read morebreeze. It's indoor, there's tons of security cameras, and gate codes so you know your things are safe. I also liked that they provide carts for you to live your items easily.

Very nice and well kept storage facility. Climate controlled very well, with cleaner than clean…read morerestrooms (that sometimes get locked accidentally, but the 7-eleven just a short walk away takes care of that easily.) They have music playing through the speakers sometimes, and the attendants at the front desk, especially Cat, are extremely accommodating and nice. Rates are a bit pricey, but with the way they run this place I see why. Beats the climate control over in Little Elm, at least.

Sadly, this location raised our rates repeatedly, the last increase was to an eye-watering $176…read moreincluding tax for a 10 X 10 unit, and it started out much cheaper. On the bright side, this forced us to seriously consider whether we wanted to spend money storing stuff we were not using (mostly extra dining chairs and holiday decorations). Their website says 10 X 10 would cost under $100, but staff said that was for new customers. New customers -- be aware that once you move all your stuff to the unit, there will be repeated price increases. We asked staff about a less expensive unit (5 X 5) and were shown a terrible unit with a large pole that took up about 1.5 X 1.25 of the space in the unit. This made our decision easy, but that decision was even easier as the gentleman showing us the unit said these units were going fast, this Cubesmart was a prime location, etc. etc. Please. We were also told we needed to "broom sweep" the unit when we moved out, then they backed down when I pointed out that the unit was not swept when we moved into the unit (in spite of the sign on the wall stating it had been swept). On the bright side, the place was clean and climate controlled and had a massive generator. For this reason, I am giving two stars instead of one star. Still, there are so many other climate controlled self storage options in the Austin area. I would avoid this place just because of the price increases. For $176 a month, we should expect a working keypad for access to the unit. Better yet, sell or donate stuff you don't need or want. Read some Don Aslett for inspiration. For example, we somehow had THREE artificial Christmas trees in our unit, for example. Why? Each was a different size and it was easier to just put them in the storage unit instead of facing up and donating and selling two of the trees and putting one tree in our garage. That is just one example of the sort of stuff we are decluttering.

It is the easiest process getting a unit from them. Unfortunately they are not on top of their gate…read moremaintenance & wanted to do a 30% increase in my rent after 5 months. 4 times in one month of me going to my storage unit the gate was wide open. I reported it being stuck open and it was never fixed. When I vacated the storage unit, I used the live assistant kiosk to inform them of me moving out. I was told it was taken care of and to expect an email with the cancellation of my account within 24 hours. This was on the 30th of the month. Checked my email & Public Storage account 24 hours later & there was no email and my Public Storage account was still active. Luckily I still had 1 day left in the month before they overcharged me on an empty unit. I called the property, no answer: called the customer service line, no option for moving out; tried their live chat and finally got a link for moving out which brought me back to their app. I have " scheduled" a move out date through their app, fingers crossed this works.

Hi we just moved into the area from California and Ms. Lucy…read morewas so pleasant she show us the units she had that great southern hospitality we all love, thank you for making the transition easy I look forward to seeing you again.

No Concern for a disabled Veteran here. Brian the manager is a rude inconsiderate person who…read moreseems to have an ax to grind and is quick to judge race without any reason. Eric the owner does not stand behind a deal he made for someone in need and was homeless. Said he was a Christian. I don't think so. No recommendation for this place. No star of any kind but poor!!!!!

One of the best, cleanest, and safest places to store your stuff. The staff is so friendly and…read moresupportive. They have cameras and tight security around. The storage containers are super clean. I so am impressed with the storage office manager Brain, he has helped me a lot and guided me really well for storage when my builder did not close my house on time. I would recommend everyone to use this storage place as it is real value for money.

David and Carlitos moved half of the contents of our house into storage today. They were so…read moreprofessional and took great care with our furniture and other items and also our walls and doorways. They'll be back to take the rest shortly as our defective floors are getting replaced. Thanks for an efficient and friendly service at a reasonable price! Owner Britt was easy to deal with as well. Recommend

This is the best moving company that I have ever used. Britt, the owner, personally came out to…read moregive me a quote. The guys that he employs are the best at what they do. They asked questions and followed all my instructions to the letter. They took excellent care of my things. When they got to my new house to unload, not only did they make sure that every box and piece of furniture was exactly where I wanted it, they didn't leave until they were sure I was satisfied. And, best of all, the final price came in under quote! They do everything from just packing labor to fully moving you across state. I promise that you can't go wrong with this company. They even give you a list of references that you can actually call! If you need to move, call Britt at Bouffard Transfer. You won't regret it.

I had a large unit for two years, and easily was able to downgrade when it fit my needs. Mila is…read moregreat. The grounds and units are well maintained and clean. I will definitely keep using AAA Storage Pflugerville.

Very clean, well lit. The lady that runs it makes a point to remember your name and went out of her…read moreway to accommodate us. Prices very reasonable.

My husband and I were tenants here for two and a half years. The staff had always been very helpful…read moreand kind. We never had any problems with our climate control storage unit. When we went to move out of our outdoor unit (after the purchase of our home) we discovered that it had been completely destroyed by rodents. There was urine and feces everywhere. I immediately called the office. They were very helpful and assured not to worry that we had their "Protection Plan" with up to $3,000 in coverages. The manager emailed me the forms right away and told me to photograph and document everything. I pulled out our copies of the agreement and saw that we did initial their plan. We proceeded to file the claim. This particular unit housed all of our decorations for the holidays and all of our outdoor stuff ( a playscape, Homemade ornaments, gifts from my girls, life jackets, and inflatables for the yard that upon discovery, had been eaten and nested in by rats. Our above ground pool had even been eaten... the whole liner destroyed by bite marks urine and feces. After having to dispose of almost every item and tirelessly documenting each and every thing, we sent over our claim. This is where the trouble began. The storage facility was quick to hand over our claim but beware. The processing/insurance company they deal with have SEVERAL complaints through the BBB and online for bad business. They first said that they did not receive the pictures. I resent them multiple times, multiple ways and it took a week for them to confirm receipt. A week went by and still no updates.... I checked the claims portal they provided us with and it had not been updated since the submission of our claim. I emailed again for an update. The claims agent finally responded saying the storage unit manager never turned in their side of the documents. I asked them why it took them weeks to notify us of this with no response. The storage unit manger replied and sent over their side. Then, within the hour the claims agent responded saying "we are prepared to offer $500 as per your protection plan" I was shocked and appalled. I once again pulled out our paper copies. No where was it stated $500. I began to scroll through the documents that the storage manger provided. (Our contract, contact information and the protection plan) And there buried was an electronic form with the full contract. In the fine print it disallows any coverage over $500 rodents or pests. Upon reading it further, this policy that we've paid on every month for two and a half years pretty much covers nothing for anyone. The ONLY REASON we had this crap policy is because the storage unit REQUIRED you have an insurance policy at signing to rent a unit. You initial and they "conveniently" text you a form to e-sign... and buried in that document is where you find out the policy is crap. I feel completely taken advantage of. We had been essentially paying for our stuff to sit, rot and be urinated defecated on by rodents. They say that hindsight is 20/20, and looking back on things there is no way that they did not know that they had a rodent issue. They just don't care because at the end of the day, the only people they are hurting are the families who trust them with their belongings. No big deal, right? There are some extremely shady and dishonest business practices going on here.

i definitely recommend the storage direct. storages are really clean and the staff here are really…read morefriendly.