The staff is very nice, but they have a rat problem. My bed and appliances were destroyed…read more Waterlines for the refrigerator were chewed up to the back panel, dishwasher water lines, hoses to the washer, carpet cleaners and my adjustable bed. They offer insurance, which I have but the can only pay $500 with a $100 deductible. If you can prove there is rat urine in your items, they may pay $500 more. The furniture was in there for 2 months. I am very disappointed and cannot afford to replace the refrigerator or bed.

Been paying for a unit every month for years now. Every manager , except one, and there has been…read moreALOT is the absolute worst. It's almost as if being rude,disrespectful,and just downright awful is a requirement to manage this place. Save yourself from dealing with this nightmare and go anywhere , LITERALLY ANYWHERE ELSE. Not only are they a SCAM , don't get me started on that... but this review is based solely on customer service and I'm telling you all stay away from here at all costs. They're not the cheapest option, not even close, so there's that too. Don't make the same mistake I and lots of other reviewers have made. I honestly don't even know how they are still allowed to conduct business. Absolute garbage company Oh yeah... and there's a rodent infestation. All the furniture I have been storing for 3 years is all completely ruined. Thanks a lot .. owner should be ashamed of himself

Let's just say if I could give zero stars I would, Horrible customer service especially the guys…read morethat work the front and Heather in management. The storage I rented and held all my furniture and personal belongings got flooded! Because of the s***y design of this place. I approached the guys in the office, who told me fill out a form and itemize all the damages and management will review it and resolve the situation. Well weeks went buy and come to find out the air heads in the front office never summited my paperwork! This is where Heather comes in,she initially apologized and said she will have it taken care of right away! Well guess who doesn't return phone calls or messages and must have fell off the face of the earth! That's right Heather! People do yourself a favor find another storage company, because this place is a rip off and management and employees are absolutely clueless,I have reached out to an attorney who is now handling it for me.

First and Foremost- Gustavo A., you don't need to respond to try to justify the terrible customer…read moreservice and lack of responsibility Yolanda (fill in customer service agent) and Heather (management) offered in response to the elevator not working when Yolanda placed me in a second floor unit KNOWING the elevator was broken. Heather from management told me I had to pay for the unit although I didn't move anything in because I could have used the stairs. Why would I carry heavy boxes up stairs if I paid for a unit with an elevator. This is the second unit I tried to rent. The first one was full of water after it rained. Customers- save yourself time and money and rent ANYWHERE BUT HERE!

Hands down best storage place....im not a local in H.D I've had many storage units from to San…read moreGabriel Valley...and let me tell you when ppl treat you better than family and understand all life's obstacles this is the place.... Thank you Ladies xoxo

Amanda & Tami are great! Best customer service in the West. Facility & bathrooms always clean…read more The grounds are clean. They have all kinds of boxes & other stuff available for purchase. I highly recommend HSS to anyone for their storage needs.

This is a great location for my RV to be stored. They have a dump station, propane, service, and…read morepolite staff on hand to help Tammy is a great representative for this company and treats everyone with respect. Goes the extra mile for their customers.

I love this place! My mobile grooming bus is parked securely indoor here when I'm done working. All…read morestaffs are super kind. They good take care of my bus, park and get out my bus for me too. The best RV & Boat place ever. Water and electricity are always available and that adds 5 stars!

We stopped here just to dump after our camp trip in big bear…read more It's pretty pricy just to dump. The average place is around $10 and they want $20. The up side is there are multiple places to dump so we didn't have to wait in line like we usually do It seems nice and clean and could be a possible stop in the winter.

Awesome staff they're just so helpful and accommodating! I'll definitely be coming back!read more

Good, clean storage facility. Good maintenance. Very convenient location for me. I found a much…read morebetter value at another local location, so I moved out.

Completely unprofessional made false claims of vandalism as they threatened to press charges over a…read morestorage I paid for with my phone number but allowed an ex to change the code. As they allowed my ex to destroy my property and slander me! Do not rent a storage from them they also claim to have climate control units which they do not and say you may have mail delivered there which they do not! They say they do at their facility by the post office but who knows! Completely unprofessional and plays both sides of the fence which 2 out of 3 of the weekends I stored my belongings there they left the gate open all weekend! I would not ever pay to store with them again and they lie placing false claims or charges against renters!

Like they say, they're Amazing! I'm so happy that I called Express Amazing Moving. Freddy and Max…read moreare local professional movers who truly helped me out of a bind and in a very timely manner. They were able to come out the same day I called to move some furniture for me. Freddy was great with communication, prompt, and very respectful of my home. I bought a bedside table and I couldn't get it out of my car. I also need moving some furniture from room to room. I thought they were reasonable and I like that they were flexible with coming in the evening. I would recommend them for any moving situation.

These guys bailed us out of a pinch! Our original mover canceled on us the morning of the move, but…read morethis company was available and ready to roll the same morning. We set a time of 11am, and they called on the dot to say they were at the gate! They took great care wrapping the furniture so it wouldn't get damaged, and they set it all up in the rooms at the destination. They also helped a neighbor load his Uhaul at the starting point. Very friendly and accommodating. We paid about $1,000 for a four hour move.

No matter what, Hannah and the whole team just set me up for a win! Moving my RV here was the best…read morething I could ever hope for! Thank you! Extra Space! Easy to book. Easy to get in and out!

I visited the location to rent a storage unit. The office was locked and there was a sign to call…read morethe manager. I called the manager. He was out in the yard and would be in the office shortly I explained I was looking for a large drive up storage facility. As he was showing me what he had available the phone rang. He answered the phone and carried on a personal conversation that had nothing to do with storage while I waited. As he continued the conversation, it was clear he did not want me as a customer so I left. In the end, I found their prices are much higher than local competitors

5 stars to the AV transfer team! They helped move my mom from one house in AV to another this past…read moreweekend. Ashley in the office was fantastic working with my mom getting the details and quote locked in at a great rate. Day of the move, and the 3 men who spent a very hot day patiently moving furniture and boxes were polite, kind and helpful as we worked to downsize and set up her new house. Extra stars for the effort to protect the doors and entries at both houses! We were all extremely impressed with how they packaged and moved all her items! I know who we will call the next time we need something moved!

I cannot recommend them highly enough! The entire staff is courteous, informative, patient, and…read moreprofessional! Steve went over our inventory 3 times to ensure accuracy. We made a cross country move. Ashely basically held my hand throughout the entire process and was consistently available to answer my questions. Keith, our driver and his staff was amazing. They were punctual, professional and so polite.

James was very helpful and friendly. Place was clean and was helped right away. The return was even…read morequicker didn't even need to go inside. Will be renting our trailers here from now out. Thank you for the smooth rental.

The customer service was fine but they lied about where the fuel level was and it costed me 18$…read moreplease take photo records of fuel gauge so you are not ripped off like I was. I dropped off in the night drop so was definitely taken advantage of.