I've had two different storage units at this location. This location frequently offers discounts…read moreand seasonal promotions, so it's been good for me. This location is gated, and you're provided with a code when you sign up. Also, the location provides security cameras throughout. There are multiple signs posted for a speed limit of 5 mph, which I think is great. It's nice for us to carefully and thoughtfully make it to our storage units. It's good to be respectful of the property. This is a pretty large self-storage facility. There's space for RVs, boats, and cars. The employees are always very friendly, even if there's a long line. My interactions with them overall have been very positive. I occasionally notice litter around the facility, but overall, the premises are kept relatively clean. They recently did some asphalt maintenance. They sent out emails and contacted us to let us know what was happening. We had plenty of advance notice, which was very professional. I like that I can pay online, pay in advance, and I can set up autopay. Overall, I believe it's a good value. The biggest thing I've noticed with my unit is that it gets pretty dusty, so I recommend the appropriate covers for furniture or mattresses. Even with the door closed and the unit being slightly elevated, the dust still gets into the unit. I decided to elevate my items this time and put them on metal shelving racks, and have a storage design of sorts. I didn't do that before, but since I've had many storage units over my lifetime, I've learned that elevating your items is better than leaving them on the unit's floor. Overall, I'm very pleased with this facility.

This place is Rat infested. All of my stuff got ruined here. I am going to go back in for a few…read morethings that are dear to me and I am hoping they are still good. The prices here keeps going up ,but they cannot even keep your thing in the shape they were when you put them in there.

Management and staff are EXCELLENT !! I've been renting there for years now and I wouldn't rent a…read morestorage unit anywhere else in the high desert..Great property and always clean and safe. Thank you! BL

We have had our trailer broken in to twice!! They will not do anything to increase security. We…read morealso have a friend who got their trailer stolen & never recovered. Who knows how many other thefts there have been. We are taking our trailer elsewhere. DO NOT STORE YOUR RV HERE, DANGER! HIGH THEFT RISK & THEY DO NOT CARE! ZERO STARS!! I CANT LEAVE ZERO STARS ON HERE! THEY DO NOT DESERVETHE ONE STAR I WAS FORCED TO LEAVE :(

Hands down best storage place....im not a local in H.D I've had many storage units from to San…read moreGabriel Valley...and let me tell you when ppl treat you better than family and understand all life's obstacles this is the place.... Thank you Ladies xoxo

Amanda & Tami are great! Best customer service in the West. Facility & bathrooms always clean…read more The grounds are clean. They have all kinds of boxes & other stuff available for purchase. I highly recommend HSS to anyone for their storage needs.

steven the security and maintenance worker .. very helpful and professional.. i was struggling…read moreunloading something by myself and he didn't hesitate to lend a helping hand . i've had a few storages elsewhere but this storage company is terrific . armando in the office is very helpful and polite helped me get a good deal on my unit .

This place is terrible…read more The managers are miserable and petty. People are leaving because of them and more are planning to leave. There are rats, thefts poor maintenance and petty vengeance write ups by the managers. There is literally no one to talk to in person. Everything is done over the phone and through email. If you ever have a complaint or any kind of inquiry, good luck getting it resolved Do yourself a favor and go elsewhere. That place is awful as are the miserable managers. You can tell they are miserable by how they look. Go have a look, you'll see what I'm talking about. I will never go back or do business with that business and the corporation that runs them. Clowns.

Tammy had a real bad attitude. Holding personal conversations with friends while a customer stands…read moreand waits is a huge red flag so I should have known. Won't be returning here due to miscommunication, misinformation, and lack of basic customer service. There was a very nice gentleman working there I forgot his name, he should be the only one doing customer interactions.

I love this place! My mobile grooming bus is parked securely indoor here when I'm done working. All…read morestaffs are super kind. They good take care of my bus, park and get out my bus for me too. The best RV & Boat place ever. Water and electricity are always available and that adds 5 stars!

I bought a travel trailer there a couple weeks ago and what a great and actually fun experience…read more It was enjoyable going through RV's with Francisco and Aaron. No pressure no rush.. Robert, Aaron and Francisco made it happen. I ended up with way more RV than expected. I definitely recommend this place!! The service dept is awesome also. Super helpful. You feel like you have known everyone here for years. Just like old friends Great place!! Mark & Stacey Mitchell 2026 Forrest River Cherokee 23DBH

So I took my Travel trailer in to be detailed inside and have all the seals replaced along with…read morehaving a new ac unit put in and serviced. When I picked it up Over $4500 later all the seals weren't replaced and the inside was a disaster because it was left open the whole time it was there. Also it was missing outside lights that had to be fixed before I left. Absolutely the worst service I have ever experienced. As far as ratings I give it a minus 100!!!

Today is june 26th Friday 2020 and i want everyone to know there one of kindest employee that we…read morehave ever meet it was my second visit for another storage unit and the employee by the name of sally.wow every employer should be so blessed to have a person like sally working for them. So professional so easy to talk to and so very Helpful. I would Recommend any one looking for a storage facility to check this awsome place out. Its clean and well lite! Ask for sally so you can see what im talking about. Let her know Robert Gonzales said thank you so much..never change.

We recently got a storage u it here a few weeks back and it's very clean inside the storage and…read moreoutside. The environment is good. The people there are amazing. There very nice and explain everything you need to know about the storage units and payments. They make sure all your needs are fills before you leave. We where a hour away when I called and they stayed after they where closed for me to get there so I can purchase the storage and put my stuff in it. I highly suggest this place.

Simply the best! Located in the heart of Victorville. Clean, all drive up units, great staff! They…read morehave brand new units! You can rent UHauls. Plus, best rates in town!

Heather's customer service was amazing!!! Very friendly helped me to get a bigger truck also helped…read morewith changing my storage unit. Would definitely recommend Anacapa storage