Hands down best storage place....im not a local in H.D I've had many storage units from to San…read moreGabriel Valley...and let me tell you when ppl treat you better than family and understand all life's obstacles this is the place.... Thank you Ladies xoxo

Amanda & Tami are great! Best customer service in the West. Facility & bathrooms always clean…read more The grounds are clean. They have all kinds of boxes & other stuff available for purchase. I highly recommend HSS to anyone for their storage needs.

YOLANDA!!! You were so helpful and kind! Definitely the best…read moreprices and deals! You went above and beyond with customer service to help us get into a storage unit for our move!!! I would recommend your service to anyone!!!

If it was possible for a zero rating i would give it all day only thing good about the place was…read morethe manager Ashley super friendly and helpful everything else just sucks they raise the rent every 4 or so months they say for upgrades but they never do them security cameras hardly work no mirrors for cross traffic only have 1 employee so if she is gone their closed the doors for the units don't always work right sometimes I would stand their for 5 mins just trying to open or close the door absolutely horrible experience

steven the security and maintenance worker .. very helpful and professional.. i was struggling…read moreunloading something by myself and he didn't hesitate to lend a helping hand . i've had a few storages elsewhere but this storage company is terrific . armando in the office is very helpful and polite helped me get a good deal on my unit .

This place is terrible…read more The managers are miserable and petty. People are leaving because of them and more are planning to leave. There are rats, thefts poor maintenance and petty vengeance write ups by the managers. There is literally no one to talk to in person. Everything is done over the phone and through email. If you ever have a complaint or any kind of inquiry, good luck getting it resolved Do yourself a favor and go elsewhere. That place is awful as are the miserable managers. You can tell they are miserable by how they look. Go have a look, you'll see what I'm talking about. I will never go back or do business with that business and the corporation that runs them. Clowns.

I've had my stuff here for a little over 3 months and its been great. Byron has been really helpful…read morethroughout and has been super accomodating. I feel like my stuff has been safe even through the colder weather we've been seeing lately. For ease of use and customer service highly recommend

What seems to be a clean facility is not. I just took out my belongings after 6 months and there…read moreis rat droppings everywhere in my unit. Question: what do we pay for if it says in the contract that the storage unit company isn't liable for anything literally anything. Their not liable if someone breaks in. Their not liable if there is a fire. And their not liable for rat infestation. So essentially were paying them for literally a 12x12 sq ft piece of land with for walls and hope. Of course these contracts are pretty relative to any storage company not just direct. I admit I'm ranting but ultimately its disappointing that I can't hold anyone accountable for finding rat droppings all over my belongings. Update: management rectified the situation and refunded us a portion of our rent. I upgraded my rating from 2 to 4 given the situation. Not a five star because regardless there was rat droppings in our unit that ruined our furniture.

I've had two different storage units at this location. This location frequently offers discounts…read moreand seasonal promotions, so it's been good for me. This location is gated, and you're provided with a code when you sign up. Also, the location provides security cameras throughout. There are multiple signs posted for a speed limit of 5 mph, which I think is great. It's nice for us to carefully and thoughtfully make it to our storage units. It's good to be respectful of the property. This is a pretty large self-storage facility. There's space for RVs, boats, and cars. The employees are always very friendly, even if there's a long line. My interactions with them overall have been very positive. I occasionally notice litter around the facility, but overall, the premises are kept relatively clean. They recently did some asphalt maintenance. They sent out emails and contacted us to let us know what was happening. We had plenty of advance notice, which was very professional. I like that I can pay online, pay in advance, and I can set up autopay. Overall, I believe it's a good value. The biggest thing I've noticed with my unit is that it gets pretty dusty, so I recommend the appropriate covers for furniture or mattresses. Even with the door closed and the unit being slightly elevated, the dust still gets into the unit. I decided to elevate my items this time and put them on metal shelving racks, and have a storage design of sorts. I didn't do that before, but since I've had many storage units over my lifetime, I've learned that elevating your items is better than leaving them on the unit's floor. Overall, I'm very pleased with this facility.

I wish I could give these guys zero stars. But unfortunately I can't. Their customer service is…read moreflat out horrible. The manager Alex poorly manages his staff especially when it comes to making sure customer payments are processed correctly. One time they said we haven't sent our payment but our bank records indicated that they cashed our check. We had to argue for two straight days and even presented our bank documents as proof. Despite that they rejected our assertions and insisted that we send a new check. They eventually discovered their mistake but not after us constantly asking to check. Alex and his staff are incompetent yet very condescending. Do not patronize this facility. Horrible customer service!!!

The Entire Team is very Professional, Extremely Friendly and Dedicated to Providing Excellent…read moreCustomer Service. Sincerely, Julius Walker

This is by far the BEST Uhaul rental place in the area. I really appreciated their customer…read moreservice, which is a rare find nowadays. If I'm ever in the area again and need a Uhaul, this will be my first call.

Today is june 26th Friday 2020 and i want everyone to know there one of kindest employee that we…read morehave ever meet it was my second visit for another storage unit and the employee by the name of sally.wow every employer should be so blessed to have a person like sally working for them. So professional so easy to talk to and so very Helpful. I would Recommend any one looking for a storage facility to check this awsome place out. Its clean and well lite! Ask for sally so you can see what im talking about. Let her know Robert Gonzales said thank you so much..never change.

We recently got a storage u it here a few weeks back and it's very clean inside the storage and…read moreoutside. The environment is good. The people there are amazing. There very nice and explain everything you need to know about the storage units and payments. They make sure all your needs are fills before you leave. We where a hour away when I called and they stayed after they where closed for me to get there so I can purchase the storage and put my stuff in it. I highly suggest this place.

My family's been using this storage facility for about a year now and we've made some changes…read moredownsized upsized. It's clean it's affordable easy to get in and out of. Office staff is super cool.! Jordan has been a great help!

I had some questions one was about my lock when I called the office the staff was very helpful and…read moregave me the information I needed Thank you for all the help