Great selection and great customer service! They helped load my car and they give you a refund on…read moreunused boxes

great selection, fair prices. Staff was helpful and friendly. Just helped me find what I needed,…read moreno pressure or upsells. good stuff.

Recently I need to buy some shipping supplies for one small package and I decided to stop by this…read morepackaging supply shop in Santa Ana. [Parking]: Easy and free parking inside of a business park. [Products]: The shop has front and back areas and I didn't realize customers can also access back / warehouse area of the shop until one of the staff mentioned it. The front area offer smaller cardboard boxes while back area offer larger cardboard boxes, packing peanuts, and bubble wraps. However, I was looking for a small bag of packing peanuts and the shop only offers one HUGE bag of packing peanut for $26. Then I asked about bubble wrappers in smaller size and unfortunately they only offer bubble wrappers in bulk sizes. They don't clearly label prices so customers will need to ask the staff for actual prices. [Conclusion]: Overall this is a nice packaging supply shop for anyone who does e-commerce as a side hustle (bulk packaging supply purchase), but this is not the best shop for anyone who has this one-and-done shipping package as they have no need to purchase bulk supplies - I ended up at my local Walmart store and got what I need for my shipment. Personally I like Box City better, but they don't have any locations in Orange County.

Came here for a few shipping supplies and it did not disappoint! I walked in and immediately…read moregreeted. I was looking for some polymailers in bulk, and the gentleman was able to help me locate those and in the size that I wanted. the prices were very fair and the purchasing process was very easy. They have a lot more stuff in there than it seems. I will definitely be back when I need shipping supplies. Thank you!

I come here about once a quarter for zip ties and gloves. It's a small team but the customer…read moreservice is always good and they always have my products available. When I checked pricing, Durapak tend to beat other local competitors.

They have a wide range selection of great products. Customer service is professional and patient…read more Overall it was a smooth and satisfied shipping experience. Highly recommend!

Victor who works at this location was incredible helpful while I was there over the weekend. He was…read moresuper polite, helpful, and patient. Truly appreciated his help!

Total Box Supply…read more Great prices, solid quality, and super helpful staff. Fast, easy, and always has what I need. Definitely my go-to spot for packaging supplies.They even sell Pokemon card and exotic snacks and drinks..

Great service!! Everyone there is super helpful. I've been there a number of times and I've always…read morehad a great experience. This time I went in to get some information about shipping something UPS and explained that it was table that was still in the box, and heavy. I asked if it can be shipped there, and if so, would someonebe able to help me bring it in and the young man said yes. Upon returning, I was helped by Alejandro, I asked if he would get the item out of my car and he was happy to do so. The staff make it easy to ship something, they are helpful, and quick. Alejandro also asked if there's anything else he could help me with and if there was anything else I needed.

We've recently started using Box City for our business, and it's been a great experience. Their…read morecustomer service has been outstanding everyone is friendly, knowledgeable, and always willing to help us find the right shipping supplies. Their pricing is very competitive, and they have a huge selection of products in stock, including bubble mailers, bubble wrap, packing tape, thermal labels, shipping boxes, and much more. It's nice to have a reliable local supplier instead of waiting for online orders. Everything we've needed has been available, and the quality has been excellent. If you're looking for a one-stop shop for shipping and packaging supplies, I highly recommend Box City. We'll definitely be continuing to do business with them.