Excellent work, reasonable pricing, trustworthy, generous with his time and explanations…read more We made the mistake of purchasing a home from flippers and realized we had comprehensive plumbing/leaking issues as we were getting ready to sell our house. Jeremy was punctual, thorough, honest, friendly, and took time to explain in detail what needed to be done and why. He will forever be our go to for all things plumbing. And with my wife who stays at home with two kids, I greatly value having someone safe and trustworthy who I can call to address issues with our home while I'm at work.

Honest, reasonable fees, and exceptional quality…read more I needed a plumber to look over the plumbing at my new house, which was a foreclosure. The house had gone through a winter without anyone living in it - 6+ months without running water and several extremely cold snaps (think Super Bowl 2011 weather!) and I figured there would be some plumbing issues. I was new to Rockwall and didn't know a good plumber yet. I wanted someone who would pssoess the qualities above. A friend of mine told me about Pathway Plumbing, so I decided to give them a try. Jeremy and his merry band of plumbers did great work. They fixed all that ailed my house - and at a price that didn't leave me weeping. Since then, I've had them back a time or two (NOT to fix what they didn't get right, but for different issues!). Each time, they've been super. They were like Boy Scouts - you know: trustworthy, loyal, helpful, friendly, courteous, kind, obedient, cheerful, thrifty, brave, clean, and reverent. OK, so a couple of those may be a stretch, but you get the idea. I highly recommend Pathway Plumbing.

Drains were not draining. They came and ran cameras down the line and used a location sensor. I…read morecould not see anything in the camera images at all, but whatever. They said the drain line was broken at the septic tank entrance, and recommended a complete septic line replacement at 4000.00. I gave them 50% (2000.00) to start to have the line dug up. I don't know if they were in a hurry or what but I hope it was not a sham. Such a simple thing to diagnose - check the tank 1st to see if it is full. I figured that out on my own, thank goodness! So what they convinced me to do was not needed at all - the septic tank was simply full and needed pumping. Cost me 2000.00 and tore up my yard for nothing. My yard was torn up and there remains a 6" high by 12 feet long mound that I guess I will have to level out on my own since you can't mow over it. I asked if there might some refund on my 2000.00, and the tech said he would check, but I never heard back from them. Unless I hear something ( it has been 6 months), I can't recommend this company.

Straight shooter plumbing came out for an emergency plumbing issue on Labor Day. I can't say…read moreenough nice things about the company and the 3 employees we dealt with. Honesty and integrity are some of their best qualities. I will always use them in the future. I highly recommend.

Technician seems knowledgeable and had advanced tools. I had a problem with a 7-year-old toilet…read moreflushing slowly. Sometimes i have to flush 3 times in the morning. He checked for any clogs using the camera from the clean-out located outside the house and found no issues. I was able to see the drain on camera as well. He thought it was blocked with pee crystals and recommended replacing the toilet. Total price 295. It seemed higher than other plumbing companies in the area. Will try to pour 30 % cleaning vinegar in the toilet and see if that helps.

Fantastic, very reasonable price and very professional. Ryan explained all aspects of work…read morecompleted and also ensured clean up was completed and showed us the finished product. Thank you and will keep this company in mind if we need a reliable plumber in the future.

Kitchen faucet install went very well. The service tech went over and beyond what's needed to…read morecomplete the job.

Super quick and professional service and very reasonably priced. Highly recommend to anyone in the…read moreLavon, Wylie, Nevada, Rockwall area.

Outstanding from start to finish. The only plumbing company I'll ever call. Super friendly, very…read moreprofessional and prompt.

We had Anthony from Aubrey Plumbing install this tankless water heater and we couldn't be more…read morepleased, we no longer have to worry about running gas all the time or a timer to cut down on gas usage, Thank you, Anthony and you are always there when we need you

Friday afternoon the bath tub is clogged and once again Masters Touch to the rescue…read more Bob has been there for us numerous times through the years. The work has always been excellent, very fair pricing and Bob and his crew are always a pleasure to deal with. Masters Touch has maintained their honesty, integrity and decency for decades and I wouldn't even consider another plumber. This isn't just another plumbing outfit, they are part of our community.

Two separate emergencies, several years apart and they did not respond to voicemails. Both times…read moreit was either my mother or myself calling. One other time when my husband called, they came out and fixed something for him. Women in an emergency apparently are not important enough.

The plumber did a very through and neat job. He explained everything he was going to do and…read moreanswered all of my questions. The total cost was within the estimated range. Will use Legacy plumbing again!

Absolutely outstanding service from Legacy Plumbing!…read more I had what I thought was going to be a simple toilet repair, but it turned out the toilet itself needed to be replaced due to some poor craftsmanship from previous companies. The last homeowner had a cheap toilet installed, which created more problems than expected. Jake was fantastic throughout the entire process. He took the time to explain my options, answered all of my questions, and made sure I understood what I was paying for rather than just pushing me toward the most expensive solution. What really impressed me was that Jake worked the cost of the work they had already completed into the replacement toilet, which saved me a significant amount of money. The pricing was very reasonable, especially considering the quality of the service and the unexpected issue we ran into. Great communication, fair pricing, excellent workmanship, and genuinely great customer service. I would absolutely recommend Legacy Plumbing, and especially Jake, to anyone who needs a plumber. Five stars all around!

The men were extremely professional right on time…read more gave me several options and absolutely no pressure on my decision Chris and Kevin went above and beyond and called the city water department on my behalf to gain more information on my situation, ...which could possibly eliminate the need for their services, but they did it in the spirit of getting all of the information so I could make a confident decision This type of honesty from a business is very rare these days I truly appreciate and highly recommend these professionals.

Fast. Efficient. Very communicative. They were in and out same day. Leaks resolved!! Pricing was…read morereasonable and was confident we received licensed work.

They gave me a ballpark quote over the phone and it was actually cheaper once the job was done. So…read moremuch better than the other way around!

I called early in the morning and they were out a couple of hours later. They fixed the toilet in…read morea short time and charged a reasonable price. They were very nice and very professional. Now I know who to call for all plumbing problems

They were on time and professional and were able to point out what exactly was wrong with my water…read moreheater. However, To me the pricing seemed extremely excessive, so I contacted a company that Rheem suggested on their website and it turns out they were less than half the price and did the job quickly. To be fair to The Plumbing Pros, the company that eventually got my business provided me the pricing over the phone and perhaps it could have been double if they came out to visit and felt that I could afford paying much more.

We've used Mike for a long time and have had NO issues with expertise, fairness, or scheduling. The…read morePlumbing Pros are extremely knowledgeable and trustworthy, plus the quality of the work is always top-notch and a great value.