Came home to partial power, wasn't sure what to do. Called Allstars, they were close and more importantly Open! I do not remember whom I spoke with, but they could have easily ripped me off and made a house call. Instead, they told me it sounded like an Oncor issue and to notify them first and Allstar is there if I still needed them. Call to Oncor was the fix! Quality service, new customer. read more

5 Stars/6 if I could! These people saved the day. I called around 10AM on a Sunday. A nice lady actually answered the phone and informed me that she would have someone out between 2 and 4 the same day. Sure enough, the technician showed up right around 2. He didn't have the correct part on his vehicle, but went out of his way to go get the part and return so that we could get some cool air going again. He was polite and quick with the repair. By that night, the temp in the house had dropped by 10 degrees. Thank you All Star Electric!!! read more

I called up for a free estimate to replace both my central AC units. The person who answered told me he is the owner and asked me if I had looked elsewhere and obtained bids from other contractors to which I replied yes. He asked what those estimates were provided from other companies and I told him. He replied that AC were scarce at this time and the prices I was looking to pay would be double (20K+) . I also asked him to replace only the AC's coil not the furnace, to which he replied that he had to replace the whole unit without even coming to my house and do a quick inspection. I told him that other companies that came out to my house to do an inspection said that the furnaces were fine and that they could replace only the AC coil. So he just told me straight away" "Have a nice day" and hanged up...what? If he is this unprofessional I can only imagine what it would be to hire him! read more

BUYERS BEWARE. I dispatched them out to my restaurant and they spent about one and a half hours. Total bill: $2,000.00. I was curious about what someone else would've charged and it was no more than $500.00. Look out!!! He initially wanted $2,200.00 but gave us a "discount." Is this real life? I relied on yelp for this service and I 100 percent regret it. This is the epitome of thinking "oh they got money!" Let me tell you something, this company took total advantage of myself and my business. Disappointing as the person on the phone was very friendly and prompt. read more

just when I thought I had the rudest person answering the phone, I call this company and she wins the award today. Absolutely terrible.

Glenn was a great problem solver and was patient as I asked A LOT of questions. We will definitely be using Glenn and the company again if needed. We recently installed a ring video device and smelled a burning plastic coming from our internal doorbell chime. Without knowing what the issue was he walked through what it could be and began problem solving. He checked our transmitter, the internal doorbell, and our Ring. He patiently waited as I called Ring's customer service to check in on something and he actually talked with Ring for me! He wore a mask and was respectful of our space. When I connected with Glenn via Yelp! I received a quick response to my initial and my follow up questions. He's great! Use his services! read more

Great service. Glen provided honest feedback and on time for appointment. Highly recommended!

Glenn saved the day for us. Our A/C stopped blowing cold air during the day and we weren't able to call someone to help until the evening. I called and he was so friendly and helpful. Once he got to our house under 2 hours later & he was both professional and honest. He told us what we needed and also what we could add on to ensure our system would last many more years. We liked that he never pressured us and explained/showed us everything he was doing. I would have given five stars except his parts prices were way higher than if I were to just buy it from Home Depot. It's the disadvantage as a consumer of being in an emergency situation and needing someone to fix something ASAP...you pay for it. read more

These folks responded right away and got the job done at a reasonable price. The work I needed is complete and am still waiting for other companies to return my call. The price was actually less than what they quoted on the phone! read more

Only merit with Allstars was that they were quick and punctual in responding to same day request for repair. Had called Allstars last Saturday for a AC unit that was running, but not able to effectively cool down the house. Alex, the technician that responded to the call, arrived within 2 hours. After being on site, he spent ~20 minutes for problem troubleshooting. His take was that the unit had faulty coil and that both the coil and condenser needed be replaced for $11,000! He urged the problem would cause imminent and complete breakdown of HVAC if not addressed right away. Since it was a substantial amount, my husband asked Alex to kindly breakdown the cost for us (i.e cost of parts and labor). He replied he would need to go the office to look up exact quote and will touch base with us before the next day. **We never heard back from him** Decided to go with a second opinion from another contractor- ended up the coil just need to be cleaned and Freon topped- for less than $200. the house cooled down the pressure reading from manifold normalized right away from the repair. Allstars was good for immediate technician dispatch, but they missed a diagnosis and I can't but feel my family would have been misled to pay a huge chunk of our hard earned cash if we hadn't gotten a second opinion. read more

Glenn and his team are great; they're a small family owned business who came by same day for a diagnostic check of my AC unit which was giving me problems. They're kind, helpful, and fast. I highly recommend. read more

Came out on a Sunday and within just a couple hours notice. They were very knowledgeable and respectful.

I contacted Glenn during the 2021 winter storm and he helped me trouble shoot an issue we were having with power returning to only half my parent's house. He was very helpful during this hectic time. read more

When I called I spoke to Glenn. He was extremely friendly and professional throughout our phone conversation. Glenn educated me about my electrical issues and he gave me options on how to go about fixing it. I liked how he gave me alternative options as what needed to get fixed was going to be pretty expensive. Glenn didn't just give me his highest price/estimate which I really valued. You figure Companies these days just want to take your money. I highly recommend calling Allstars Electric Heating & Air- Glenn will give you a very fair estimate. He's very knowledgeable and will walk you through what needs to get done. As well as give you other options that might not be as costly. I was very pleased with their services. read more

8/1/2023 my AC went out it was about 107 degrees. I got on my puter and start looking for a repair person on yelp. I call allstar a person was out about 5 hours later. This repair person was a older man he and his son looked at the unit then told me what I need. He said my condenser fan was out he said we fix it today for $3200, then he said you need a connector plate this was $600 and he said your coils need to be clean I can do this for $560. So I paid him his service charge and sent him on has way because I felt he was just trying to rip me off. I also asked him about doing some work in the attic and he replied that we don't do attic work in the summer. I found the number to someone who I had used several times in the past. I called Synergy AC Co. for a second opinion. I was told it was not the condenser fan at all it was in fact the compressor. I also asked them about the duct work in the attic and was told yes we do go into the attic to work if necessary. It's part of the job. Synergy let me know I had a warranty and all parts were covered for the unit. Syngergy was fair, reasonable, and had very good customer service and I would reccomend them every time. So if I has let them put the condenser fan on and that wasn't the problem it would have cost even more and I would have been out of even more money. We are senior citizens and I can't guarantee that Allstars Electric was trying to take advantage of the dire situation that we were in but it sure seems that way to me. We just wanted to to know about our experience. Maybe it will help you with yours. read more

Be very wary of Glenn. He took advantage of my ignorance of AC repair costs and overcharged me $1200+. I called and confronted him about the overcharge 6 times the cost the repair should have been and his response was that he gave me a price and I paid it. No remorse for excessive overcharging. I'm currently working with the Better Business Bureau to try get some resolution and researching other legal avenues. Research Glenn and Allstars better than my wife and I did. We're senior citizens and he had no hesitation in taking advantage of us. read more

Had a small issue with the answering service and the owner found my information and called me personally to ensure I was satisfied. I feel that taking this time and expressing his need to satisfy a customer is service that can't be beat! If you need something give Glen a call! read more

We had them out yesterday, very much appreciative of speed they came out and by the end of the day we had a working ac unit that wasn't exactly cooling well...but at least it was doing ok. I was able to make the appointment within the week and they came out on a Saturday to help us. Was called the day before because they had shredded the address. Not a big deal to give it to them again just worth noting. Was quoted $90 on the phone for the service call. When they called before arriving they said it would be $125...I told them I was hired $90 and he said he would honor that. They were kind and considerate and got straight to work. It was a terribly hot day (102*) and we had no ac which made the day even worse. Told us we needed a new unit but could get away with replacing a blower. Had to go to two stores to find the fan and pay $150 for them to open the store on a Saturday. Fine, understood. They got back and replaced the fan, nit picking the entire time back and forth between each-other. I didn't know they were a father and son team but now it makes sense. But, it wasn't what I would call a professional approach to working in someone's home. But, it was hot and terrible and they were up in the attic doing the work out so whatever I think I would be nitpicking as well. So let's get to why I'm giving a low rating. They couldn't get the Ac to cool as they hoped after replacing the blower. They said they were going to go CHECK the Freon. When my fiancé came home he went to go check they were adding it without coming in to discuss the extra cost. They just did it. My fiancé walked in on the son moving one of the tenants CD player from one room to the other. Dude, don't touch other people's stuff- ever ever ever. I don't believe he was taking it I think he was just curious about it and taking a look. But just don't ever pick up anything in anyone's house ever. We were quoted $1500 for the repair $90 for the call $150 for the store to be opened up and the non-itemized bill came to $2100 - $350 worth of freon we weren't consulted about. I'm very appreciative of them coming out and fixing the unit within a few days of my initial call, I'm appreciative of them seeking out a part within a day, I believe they should do a better job communicating before filling up freon and the costs associated with it. All in all we had a broken ac in the morning and a somewhat working ac at night so that's amazing. I just really wish they would have talked the freon over with us. If I were to have them out again I would just make sure to get a firm understanding of communicating extra costs. Very appreciative of them fixing the ac within a day - that's an amazing accomplishment. read more

I consulted with Glenn for some quote estimate on fixing various items on my home inspection report, especially, as a first-time home buyer, I don't know anything about electric and HVAC and its repairs. He went beyond those repairs and shared some good tips on home buying and inspection. I put value on this kind of consideration to his customer. Moreover, I felt that Glenn provided his professional suggestion for my benefit instead of simply trying to get more business. I respect that and I can also tell that he is very knowledgeable with what he does too. Also, I haven't worked with Glenn in any actual work, but he will be the first I consult if there is need in the future. read more

Glenn was very responsive and super helpful. Got things fixed the same day. Highly recommend

Took great advantage of the Texas snow storm. $300 service call (no work done) is not cool..

Glenn and his team at Allstar Electric did a great did a great fixing my downstairs AC at a reasonable price. I will use him again.

Rude, unprofessional, mean-spirited - in my opinion. I used this company last month for an emergency air conditioning issue. I appreciated that the tech came out the same day. He checked my unit for 30 minutes or more, told me a possible reason for the issue. I asked him if he had fixed anything, and he replied yes. I cannot recall exactly what he said he did, as I was hosting a party. Naturally my attention was divided. I paid $200 plus for the service. The home did get cooler after he left. Fast forward a few weeks; the problem occurs again. I called the company and request that the tech come check it out. At first I was told by the female receptionist that the company does not not service my city. When I verified that the company's name on my bank statement was in fact this company, was told that I would be charged a $129 service fee. Asked that the fee be waived because someone had just come to my home. At this point a man came on the line and kept asking me in an aggressive manner "what did the tech say to you when he came to your house?" "What did he say was wrong?" I thought it was strange he has asking a layperson this question. I asked him to call the tech. He said I will- calling him now. He gets back on the phone says I know exactly what he told you. It was a service call. I was getting annoyed by this point. I asked how do you know exactly what he told me when you weren't there. He was not there. Only one person came to my home. At this point he says the tech was his son and he knew exactly what he said. Then he proceeded to tell me to Go F*** Off. He used the f word more about two more times. At this point, I knew I was dealing with an incredibly unprofessional establishment. So I said ok and hung up the phone. I think this man thought I was being untruthful about the visit. Regardless of what he thought, his behavior was ABSOLUTELY unacceptable! read more

Alexander showed up early, wearing a mask and was awesome. He quickly identified the issue, discussed my options, and repaired it in no time. He answered all my questions and was super knowledgable. Couldn't ask for more. Thanks Alexander! read more

My AC stopped cooling and Glenn and his son diagnosed the problem and had their wonderful employee William repair the set line. I made the mistake of calling another company -with a quote of $29,000. Allstars is by far the best AC company out there. Glenn is wonderful and professional. Please beware of other companies out there right now that are taking complete advantage of people. This is the company to call read more

Our A/C stopped cooling yesterday morning on what was predicted to be the hottest day of the year. I made several calls in vain yesterday trying to find an A/C company to come out to service our unit. Glenn at Allstars squeezed us in that evening between 5 and 7 pm. He showed up within the allocated time frame and was able to diagnose and fix the problem in less than 30 minutes. Glenn and his assistant truly saved the day for us. read more

Glen answered his phone in the middle of the night offering to come at a moments notice... He came down and fixed our ac personally ... Never pressured us on anything and had it running quickly and saved us a few bucks in the process... Glen is our guy and should be yours also read more

The crew showed up on time and quickly identified the problem with our electrical system. We elected to do additional work to re-engineer our wiring to prevent a future recurrence and address some issues that were a function of the home's age and changing electrical loads and safety standards. At all times the master electrician was collaborative and clearly laid out his recommendations. We were very satisfied with their work and would recommend them to anyone with a tricky electrical problem. read more

My heater stopped working for the first time in years, and I called Allstars, who sent an electrician over to check it the same day. Alex was helpful and responsive, and immediately knew what the issue was. He gave me an estimate for the repair, and came by the next day to replace the part. Amazing and speedy service! Alex seemed very genuine and was very knowledgable. Will definitely call them again if I ever have any other issue! read more

Just got off the phone with Glenn. He took the time out of his day to sit and explain to me (first-time home buyer, complete novice) the few options I had to deal with the wiring problem I'm facing (updating aluminum wiring) and gave me multiple ballpark estimates for each of the options. Very knowledgeable, and very useful. Highly recommend! read more

Our upstairs a/c unit wasn't working, so I called Allstars Electric based on many positive reviews. Alex was able to come out the day I called, which was a huge plus since it's 1,000 degrees in Dallas. He diagnosed and fixed the problem promptly. The price was reasonable and, thankfully, we have a/c once again. read more

Glenn is very knowledgeable! Offered excellent advice and did not try to just make a dollar. Definitely returning for service !

Glenn did great getting us fixed up. We just bought a new fridge and realized the appliance was tripping the gfi (after we had already moved everything around and had a fridge/freezer full of food!). We called Glenn and he was out in about an hour and got us all fixed up with a new breaker and outlets we needed. He was very knowledgeable and quick. We had to troubleshoot a few things and he stayed around to make sure everything worked well and didn't trip. I recommend calling Glenn! read more

Gave me a fair quote, and was good to work with. Electrician has excellent skills and recommendations. I was happy to hear they told me some of my expectations would be better met with other solutions. I'm impressed! read more

Allstar came out on a weekend on time and had my house cooled within 1 hour. In addition to repairing my ac, they cleaned my ac units.

These guys were responsive and punctual in responding to a mini-split air conditioner that was leaking. Their take was that the unit was shot and needed to be replaced for almost $10,000. It's a big expense, so I got a second opinion. The second guy looked at it, and within five minutes said all I needed to do was clean out the drain line, which took 15 minutes and cost $95. The unit has been humming happily ever since. Allstars was fine both in person and on the phone, but they missed a diagnosis and that could have cost us big time if I hadn't gotten a second opinion. read more

It took the tech maybe four minutes to fix my AC "problem." It was shockingly simple. Only thing more shocking was that the last company dropped the ball on the simplest of steps leading to the issue. So why the five stars if it was so simple....Here's the bottom line....These are honest people. Most clowns would see the easy fix but then charge me $500 for a new Johnson rod and I would just nod like I know something about HVAC and say, "oh yeah! Better replace the Johnson rod...." Look people....finding someone to fix something isn't hard. Finding someone who has no interest in getting over on you when they are the expert and you are at their effective mercy is. Bravo HVAC tech whose name I can't make out on the receipt...bravo.... read more

Glenn was a very honest and knowledgeable guy. I appreciated how quickly they. Came to my house and provided options for my electrical problem. Highly recommended! read more

We had an air-conditioning and electrical project that we needed help on. We knew kind of what we wanted but had no idea how to make it work. Upon calling Allstars, they were not only willing to help but Glen even went so far as to give us alternatives and different approaches to take to get our project done. All said and done, before the work even began he spent a tremendous amount of time talking over all the options with me to make sure this was the right approach to take. I have never, in over a decade, dealt with someone as knowledgeable and willing to help as Glen and his team. When an issue arose in the middle of the project, the team was quick to notify me of the issue and prompt in their response. They were able to complete the job in record timing and left the site even cleaner than when they got there. I cannot stress enough how well mannered and courteous Glen and his team were. I highly recommend their services and am still amazed at the speed, efficiency, and accuracy of their work. read more

We are extremely happy with the service we received from Allstars in March 2014. Glenn, the owner is very knowledgeable, friendly and goes above and beyond to ensure customer satisfaction. His expertise as a Master Electrician is very evident in the quality of his work; as well as in his knowledge. I felt very comfortable and confident that he and his staff knew what they were doing. They installed a Trane Air Handler; as well as a Trane Heat Pump. They were there when they said they would be and worked tirelessly until installation was complete. They also did some rewiring and upgraded our Breaker box, etc. Again, his level of expertise set my mind at ease that he was more than qualified to do the job. Everything looks and operates beautifully....we could not be happier. I would highly recommend Allstars and Glenn for any Electrical work; as well as any AC/Heating repair, maintenance or installation. He genuinely seems to care and is very conscientious about his work. His prices are competitive and his work is guaranteed. We are happy customers! Thank you, Glenn and your staff for a job well done! read more