It was getting pretty hot outside in Texas and my unit was blowing hot air. I called David for a…read morequote and he connected with me ASAP! He did not just call or message me.. he connected. Friendly, helpful and responsive from his first sentence. On a Saturday morning he ended his rare day off (playing in a tournament) to come address my needs. An hour later he was at my house telling me what I needed and what I didn't to get my AC running. What a nice and honorable guy. No upselling or padding his charges. He said he doesn't need to do that because he has a loyal return customer base and strong referrals. Call and you will know that this must be be true. I now have a trusted person in the HVAC business! I will call him every time, but you should call him this time. Not big box, started yesterday, or feel happy contractor adding extra fees for every little thing. Nor does he "scare" you into unneeded services. David is knowledgable, friendly, reasonable and trustworthy.

Dave and Sherman were awesome! My ac has gone out 3 times in the last 2'weeks. The company I had…read morebeen using wasn't available so I called McKinney. He came out immediately on a Saturday. He tracked down the problem that the other company missed and fixed the problem. Dave is a funny guy too and I always appreciate a down to earth guy with a good sense of humor even if it's an ac guy!

Amazing service. Had an heat pump issue, he diagnosed it based on my description, and answers to…read morehis question in the first call. Quoted it as a maintenance / inspection fee covered issue, no parts needed. He was right. And no upsales. Fixed it fast. Honest, helpfull, and professional. He is our go to for Melissa Tx AC issues. Looking forward to the prebooked spring maintenance on the outside unit.

Ryan fixed an issue I inherited when I bought a house in Hunters Ridge with a two-zone AC setup. I…read morethought it was either bad wiring or a bad board. Ryan was able to quickly diagnose the problem and fix it by putting the correct wire on the correct terminal. No parts required. I don't know if any other repair tech would have been so honest. This existing miss-wiring was causing costly problems in the house due to high humidity because the blower was running continuously. It could have easily caused at least $100 a month in more damage. As it was, it already has cost me several thousand in damages due to high humidity over the years before I bought the house. For example, drywall was coming off the wall, and any metal parts in sinks (not recently replaced) were corroded or rusted out. Thank you Ryan!

Trevor, the owner Freedom First Heating and Air, was absolutely incredible. I had multiple HVAC…read morecompanies look at my AC issue and tell me I had a faulty coil, which would have been an expensive fix. However, when I contacted Freedom First to take a look at the issue, Trevor informed me that it was not the coil, but rather a faulty expansion valve. In addition to saving me a significant amount of money with his find, he also explained everything to me very thoroughly and was very professional and personable the entire time. Even after the job was finished, he came back the next week to make sure my unit was still running good after the fix, free of charge. I have complete trust in Freedom First and I highly recommend them for any HVAC needs you have.

Trevor has helped us more than once with our Heating / AC system. Trevor is always on time,…read moreknowledgeable, shows up with the necessary parts / tools, fixes correctly the first time, and charges a fair price well below what we were quoted by other companies! Trevor goes above and beyond in explaining what your options are along with clear / concise pricing details. I cannot say enough about Trevor's integrity and business / work ethic. I highly recommend Trevor and his company.

It's always hard to find a good local HVAC service company that you feel you can trust and won't…read morebreak the bank. Cool Connections is that company! We found them through Nextdoor, and our experience with Joe has been top-notch. We use Cool Connections for our seasonal maintenance and, should we need it, will feel good about using them for repair service.

I am a Cool Connections customer for life! Joe is truly amazing! This is the second time he has…read morecome to the rescue. The first, was the coil in the attic, replaced well below the first quote we receive. This time it was the condenser and he had my house down from 91 to 86 degrees before he left an hour or two later. We are now back in the 70's and our home is comfortable once again. Thank you Joe!

Brian was super helpful and very knowledgeable!! They definitely need to keep this employee!!…read moreHe answered all my questions, very pleased!

We have used All Service Heating and Air for 8 years and they have recently added Plumbing to their…read moreservices. Because we have the annual HVAC maintenance package with them, plumbing maintenance is now included. Abdiel came to check our plumbing and flush our water heaters of sediment (which can shorten the life of the heaters). He was polite and knowledgeable and a wonderful addition to the staff at All Service.

Joplins services my house twice a year. If there is a problem, they have always responded right…read moreaway. I recently saw my over flow drain leaking. Not a good sign. I called Joplin's & they sent someone that afternoon. Victor Martinez the service rep came. Victor is Super. He is courteous, friendly and knows his business. He went in the attic and discovered the main drain was clogged. Victor he had to blow it out, and then hook up a vacumn to the drain line under one of our sinks where it drains . Victor spent appx 2 hours cleanding out the drain. No more leaks from the overflow. He also checked the system. All good. I would definitely recommend Joplin's AC and also ask for Victor. He is the best.

The tech they sent was courteous, knowledgeable, and did a great job, so I gave them 3 stars…read more However, I held 2 stars because I did not get the value for my money. I strongly feel that the price they charged me for the R22 refrigerant is way too much, $275 for the first pound and $225 for the succeeding pounds, plus the diagnostic fee. This price is already discounted; the original was higher. I looked up the price online, and the going rate for this refrigerant is $240 for a 5-pound tank. Their service is good, but they charge too much for it.