Came home to a warm house on a 105 degree day. Got in touch with Mitchell who over the phone was…read moreable to give me a ball park estimate based on what I was experiencing. He gave me an ETA and showed up on time, mind you this was after hours when many other businesses were no longer answering. He was honest, transparent, and the pricing was fair. I can honestly say now that "I gotta guy." Thanks Mitchell!

I seriously cannot recommend this company enough!!…read more We were dealing with AC issues and it was turning into a stressful situation fast .... especially here in Texas. I called, and within an hour, Mitch showed up and completely saved the day. Not only was he super friendly and easy to talk to, but he clearly knew exactly what he was doing. You can tell right away when someone is experienced, and Mitch absolutely is. He diagnosed the issue quickly, explained everything in a way that actually made sense, and had our AC up and running in no time. What really stood out: * Incredibly fast response time * Very knowledgeable and professional * Great personality -- funny, kind, and made the whole experience way less stressful * Got it FIXED right away -- no dragging it out After dealing with the frustration of a broken unit, having someone show up who is this efficient and reliable is everything. If you're debating who to call -- THIS is your sign. Ask for Mitch. You won't regret it.

DO NOT USE McKINNEY AC AND HEATING for AC repairs!!! After charging us $750 to "repair" our 5 year…read moreold AC unit it was still broken after 2 days. Exactly same issue as before we called. Called them back and he reluctantly came.....refused to finish the repair and only refunded us $500. We are out $250 for him having done absolutely nothing to actually fix it. Thought we were being generous saying we would pay him $125 since that was what a diagnostic would have cost elsewhere but thought he should refund the additional $125 he charged us. His texted reply, you ask.... **** off! Very unprofessional. Would have given no stars if I could!

It was getting pretty hot outside in Texas and my unit was blowing hot air. I called David for a…read morequote and he connected with me ASAP! He did not just call or message me.. he connected. Friendly, helpful and responsive from his first sentence. On a Saturday morning he ended his rare day off (playing in a tournament) to come address my needs. An hour later he was at my house telling me what I needed and what I didn't to get my AC running. What a nice and honorable guy. No upselling or padding his charges. He said he doesn't need to do that because he has a loyal return customer base and strong referrals. Call and you will know that this must be be true. I now have a trusted person in the HVAC business! I will call him every time, but you should call him this time. Not big box, started yesterday, or feel happy contractor adding extra fees for every little thing. Nor does he "scare" you into unneeded services. David is knowledgable, friendly, reasonable and trustworthy.

Amazing service. Had an heat pump issue, he diagnosed it based on my description, and answers to…read morehis question in the first call. Quoted it as a maintenance / inspection fee covered issue, no parts needed. He was right. And no upsales. Fixed it fast. Honest, helpfull, and professional. He is our go to for Melissa Tx AC issues. Looking forward to the prebooked spring maintenance on the outside unit.

Ryan fixed an issue I inherited when I bought a house in Hunters Ridge with a two-zone AC setup. I…read morethought it was either bad wiring or a bad board. Ryan was able to quickly diagnose the problem and fix it by putting the correct wire on the correct terminal. No parts required. I don't know if any other repair tech would have been so honest. This existing miss-wiring was causing costly problems in the house due to high humidity because the blower was running continuously. It could have easily caused at least $100 a month in more damage. As it was, it already has cost me several thousand in damages due to high humidity over the years before I bought the house. For example, drywall was coming off the wall, and any metal parts in sinks (not recently replaced) were corroded or rusted out. Thank you Ryan!

Trevor, the owner Freedom First Heating and Air, was absolutely incredible. I had multiple HVAC…read morecompanies look at my AC issue and tell me I had a faulty coil, which would have been an expensive fix. However, when I contacted Freedom First to take a look at the issue, Trevor informed me that it was not the coil, but rather a faulty expansion valve. In addition to saving me a significant amount of money with his find, he also explained everything to me very thoroughly and was very professional and personable the entire time. Even after the job was finished, he came back the next week to make sure my unit was still running good after the fix, free of charge. I have complete trust in Freedom First and I highly recommend them for any HVAC needs you have.

Trevor has helped us more than once with our Heating / AC system. Trevor is always on time,…read moreknowledgeable, shows up with the necessary parts / tools, fixes correctly the first time, and charges a fair price well below what we were quoted by other companies! Trevor goes above and beyond in explaining what your options are along with clear / concise pricing details. I cannot say enough about Trevor's integrity and business / work ethic. I highly recommend Trevor and his company.

First time using this co. Awesome experience. Very fair and competitive pricing to install a whole…read morenew Trane system to replace a 15 yr old Goodman. Ivanna was extremely communicative with changes as they arose... supply chain disruption due to CV-19 & lots of breakdowns due to weather putting a strain on the system as well. Install crew was professional, cleaned up after themselves and knocked out the entire job in ~ 6 hrs. Would absolutely recommend! - Mike

It's always hard to find a good local HVAC service company that you feel you can trust and won't…read morebreak the bank. Cool Connections is that company! We found them through Nextdoor, and our experience with Joe has been top-notch. We use Cool Connections for our seasonal maintenance and, should we need it, will feel good about using them for repair service.

I Recuested Mr. Brain Moore, To Check The Airflow On My Master Bedroom, Was To Hot He Figured Out…read moreThe Problem In A Minimum Time. The Quality Of His Work Was Outstanding And The Value Of His Work Was Very Good. Thanks So Much For Your Great Service.

I have dealt with All Service for over 10 years and I am using their plumbing services. Rats did a…read morenumber on my last AC unit which All zservice installed 10 + years ago , near perfect. Considering their professionalism I elected to have All Service install the new system plus replace my old ducts with new ones in Aug 2025. It was great, the system is working flawlessly. I needed some plumbing work done that I have put off. Needed some outside spigot replaced and upgraded and some indoor faucet leaks fixed. Josiah did a great job. At the same time frame my connection to my water main failed, he handled it and got it fixed. all Service is my go to now for both my AC and plumbing needs.

Recently had a need to have our AC unit repaired. Our tech was Andrew Wright. We were very pleased…read morewith his demeanor and professionalism. He was accommodating to our questions and concerns. (Nice guy, too!) He properly diagnosed the issue and solved the problem. I hope Joplin's will recognize him as a valuable member of the team. Given that we have our choice of HVAC outfits, this is why we chose Joplin's.

AC out during the heat wave!! We called Bill Joplin's AC and Heating and they did an excellent job!…read moreCame within 2 hours of our call, checked our warranty (it was covered) and did all repairs promptly. Very professional. Would definitely recommend them!!

I called KMI after seeing one of their trucks on the road …read more They are simply THE BEST! Kyle came out the next day to locate a leak and look at a condensation issue on the unit. He is so very knowledgeable and familiar with all things HVAC, and so very efficient at his job. I can't recommend KMI high enough for having such an exceptional service professional . Thank you KMI and Kyle!

The technicians were very professional and courteous. They kept me informed of their arrival time…read moreand introduced themselves on arrival. They told me what they were checking and gave me an in depth description of what they found. They performed the service requested in a very timely manner. We are very pleased with the service KMI provides.