I selected Right Solutions Plumbing from the phone book because I wanted to install a hot water re-circulation pump atop my hot water tank of 20 years and noticed that RSP featured Bradford-White water heaters. I figured they would know whether this robust recirc. pump that bolts to the top of the hot water tank would eventually damage the Bradford-White tank or it was OK.
I had a same day response call that the plumber was available that day at noon. I liked that.
Gabriel arrived and quoted me the cost of installing the pump atop the tank and replacing the copper flex pipe and valve, I considered my options. Here I had a 22 year old water heater and a plumber that could install a new, same brand and size heater unit same day. If I bought a new heater unit, coupled with my new recirculation pump, and the custom installation, plus a catch pan that I didn't have with my old unit, I could be good for another 20 years, but better yet the new heater would be a selling point if I sold the home in the next few years. From my Air Force years I recalled "Proactive maintenance keeps them flying". I also happened to have some cash in my pocket from my mandatory IRA withdrawal. A happy coincidence.
I signed up for a new Bradford White water heater, same size as the original that had faithfully served for over 20 years. By 5:30 pm it was installed. The installation was a thing of beauty. As an aerospace engineer in another life, I recognize excellent workmanship when I see it. The copper piping installation, new shutoff valve and my recirculation pump installation was professional quality. It just looked good.
Gabriel helped me out with a problem of my own causing. While Gabriel was installing the new heater and recirc. pump, I went into the front bedroom, furthest away from the heater, and installed the "turnaround manifold". I had four new hoses from Best Hardware but one was too short to loop-around from the shutoff valve to the manifold. Gabriel swapped my new hose for another longer one from his truck stock that worked. When we turned on the water, I had a leak from one of the hose connections at the hot water valve. I had cross-threaded the brass water valve and repeated attempts to install it correctly all failed. The steel hoze fitting was fine but the valve needed replacement. Gabriel brought another valve unit from his truck stock and installed it in five minutes using "a special wrench" for just this purpose. He charged me for the valve, about 10% more than the price at the hardware store, but no labor. His kindness enabled us to finish the job and test the connections without me having to go to the store the next day to get a new shutoff valve.
This is a long review, but I was very impressed with both Gabriel's workmanship and his pro-active problem-solving that saved me time and aggravation.
This is the kind of company and personnel a person likes to find. I will be using RSP for all my plumbing mis-adventures in the future. Based on performance, I fully recommend Right Solutions Plumbing.
John Treichler, Banning, CA. read more
