I have never been more impressed as with the folks at Senior Helpers in Bryan/C.S.. In my…read moreinteractions with them, I can say with confidence that they have been patient, reliable, timely, up-to-date, wise, and compassionate. Lori Griggs, co-owner, and Sandra, Client Services Manager met with my parents and disabled brother and me, and asked us how they can best help. Many needs were identified, some of which we had not thought of ourselves. What I especially like about Senior Helpers of Bryan College Station: 1. Every person from Senior Helpers has been top-notch, whether it be Lori and Ray Griggs, co-owners, or Sandra, Client Services Manager, or Ashley, Office Manager or Latasha, Care Team Manager. I've spoken with each one and they have all been incredibly helpful. 2. It is clear that they have joy in providing help to seniors. 3. They carefully find a care-giver who matches the personality, needs, and schedule of the client. 4. Each visit is a minimum of 2 hours (not 4 as with other such services) 5. Clients are not bound to a contract. They do sign a contract to allow Senior Helpers to assist them, but there is no contractual requirement for services. 6. They can schedule a care-giver for any amount of time during the day, or even around the clock. 7. They are reachable 24 / 7. Again, if you want to be sure to hire people with integrity, skill, and good care, choose Senior Helpers of Bryan/College Station! Karen S.

My special senior helper is trustworthy, dependable and foresees my needs. She blends in with the…read morehappenings of our lives and shares good judgement and leadership when needed....I resisted the step of opening our home to help, but I'm thankful for not only the relief my caregiver has given my husband, but also for her quality of self. She's truly a blessing.

Great company amazing staff.Trish in the office is an awesome person and great at communicating and…read morehelping her staff . I recommend this company to anyone looking for great help understanding,and all out amazing ,caring people,with their awesome team , your loved ones will enjoy every moment with them..

I have been using Signature Select for several months. I find the agency and staff to be very…read moreprofessional with attentive, prompt, and excellent service. Since it is family-owned and operated, I feel the care has a "personal touch." I will continue to use it the future.

I just started using Home Instead. From the initial interview, I was impressed. Brandi Bennett…read moregave me a rundown of their services and answered my many questions. She was very knowledgeable about the company and the assistance that I might require especially as a retired veteran. She was professional, caring and friendly. My experiences with her caregiving staff have also been exceptional. I highly recommend you look at Home Instead for your in-home care.

From the owner: For more than two decades, Home Instead has provided support to Aggieland seniors and their…read morefamilies. Services include: Respite care, Alzheimers care, Outpatient care, Short term recovery, Veteran care, Elderly companionship, incidental transportation, medication reminders, and light housekeeping. Our fantastic caregivers give families peace of mind and provide seniors with the support they need to live their lives on their own terms.

HORRENDOUS service--absolutely appalling and beyond unprofessional. We hired Visiting Angels to…read moretake care of my 87-year old father yesterday and the caregiver did the following: - arrived 10 mins late - proceeds to ask my mom if she could step out to run an errand and go to HEB to pay a bill - wore her mask on her chin (My father has not yet been vaccinated as he was just released from a rehabilitation hospital a few days ago. My mom had to ask her to wear her mask properly.) - never introduced herself to my father or interacted with him (she sat in the dining room while my father sat in the living room) - she watched shows on her phone literally the entire time she was at my parents' house - went to the restroom for 15 minutes at a time - folded 1 article of clothing when she was asked to assist with tidying up the living room - after reluctantly washing a few dishes, my mom gave her a plate after my dad was done eating breakfast and the caregiver asked, "Am I really supposed to wash this plate as well?" - Used the restroom for over 15 minutes at a time - FELL ASLEEP -- we have photo evidence of this. She laid her head down on the dining room table while her phone was propped playing her shows and she dozed off for over 20 mins. We contacted Visiting Angels immediately to complain about this caregiver, and showed Marisol Mauricio (Client Care Coordinator) the photo of their caregiver. She proceeded to almost make an excuse for the caregiver by saying, "Well, it appears as though she's reading something" -- though it was clear that the caregiver's eyes were closed and she was sleeping. Regardless, a caregiver should not be on their personal cell phone watching shows when she is supposed to be working and tending to an elderly person. We sent the caregiver home because instead of actually assisting, she only caused more headaches. And thank God my mother was home to witness all of this because she was originally going to work today. Otherwise, we probably would have never known the extent of this caregiver's neglect and incompetence. Our experience was incredibly disheartening, as we had high hopes after everything that was initially promised to us during our initial meeting with Claudia Massie (Director of Patient Care). My mom requested to speak to Claudia today after this unfortunate incident and never heard back from her. This service was supposed to assist, not create additional issues than we're already experiencing with my father's declining health. While this one caregiver may not represent all the caregivers in the entire company, it is rather difficult to believe otherwise when its directors have made zero effort to fix/make up for the actions of one of their unfit caregivers. The fact that this company is called "Visiting Angels" is ironic. They are anything but angels. Do yourself a favor and do not hire them. Hiring this company would create a huge risk as well as an unsafe situation for your loved one.

We have had positive experiences with care for our clients through Visiting Angels in Bryan College…read moreStation. Leadership has always been responsive and communicative with my staff and the collaboration has been appreciated and most beneficial to our clients. Thank you!

The experience with Wade Bundy (Owner of Senior Placement Advisors of TX) was absolutely horrible…read more I have never been treated with so much disrespect in my life by a business. Wade reached out to me to offer his services to find a post-rehab discharge, more long-term facility for my grandfather-in-law. At first, he was a breath of fresh air with his helpfulness and knowledge. We ended the call with Wade having an action item of finding some facilities that would meet our needs. I ended up getting a call from my grandfather-in-law's facility that he was being discharged from and was given some information that I needed to follow up on related to his care. In the meantime, I asked Wade if he could standby for a short period of time while I addressed these details and sorted them out. Wade took this opportunity to start blasting me via text and exhibit the utmost unprofessionalism that I've ever experienced in my life. Wade's text communications were as follows, and I quote "U wasted my entire day with this nonsense!!" I went on to tell him that there were some details that I needed to iron out to ensure my loved one was taken care of and then I apologized for the delay. Wade's response was "I don't care, this has taken up my entire day!!! I was supposed to spend the day with my wife. All you had to do was listen to me!!! ANSWER ME" I also reminded Wade that I work for a living and that I was in meetings when he texted me. Wade's response to this... "I don't care, you wasted my entire day!!" For the record, my delay where I requested for Wade to "standby" momentarily until I sort out some details concerning my grandfather-in-laws care was roughly an hour and a half. Then when Wade really started turning up his rudeness was when I was in a meeting and took roughly 10 minutes to respond to his text. So, in closing... if you would like to deal with the most bipolar unprofessional individual on the face of this planet to help with your loved one, go ahead and buckle up and give ole Wade a call. However, if you would like to be treated with respect and dignity during a very stressful time in your life when your loved ones are not doing well... I'd recommend staying as FAR AWAY AS YOU CAN GET from Wade Bundy & Senior Placement Advisors of TX).

This man is a LYING FRAUD! He tells veterans and their families that he will help get their…read morebenefits it will only take a month or so. When the truth is, HE WILL NEVER HELP YOU. He will get into a nice facility and they he will completely GHOST YOU! Then we found our that he is lying to other families telling them we chose not to use him when easily we texted more than 2 dozen time both my husband and I. Wade won't return phone calls. Because of no help from Wade that was promise we are almost at $12K in debt! And still have not received VA or Medicaid benefits!

They have been nothing but amazing! They have helped take care of my dad when he was in independent…read moreliving several years back with house care needs. Now that he is in Assisted Living they are life savers when something last minute comes up like a doctor's appointment. My dad has liked all his care givers. The people who run HomeSpark have also been very helpful in helping us get through these tough times.

From the owner: HomeSpark provides non-medical in-home care services in Bryan/College Station. Our in-home care…read moreservices allow your senior loved ones to receive day-to-day help with the personal care they need. Therefore, this preserves their dignity and maintains a good quality of life. Bringing a caregiver into your home is a big decision! Here at HomeSpark we understand this and want to help you make the best possible choice for you and your loved ones. We can help you assess your loved one's needs and create a personalized care plan to give you the peace of mind you deserve.

To a certain extent, this review has haunted me. By that, I mean I've written it in my head…read moremultiple times in the middle of the night, I've started it over several times because it was not possible to include the names of each and every wonderful person and the service each of them provided and how they profoundly impacted the life of my family. There just aren't enough characters available in a review to tell you how important this service is or how each of us was changed by it. So for months it's been sitting in my drafts, but I finally decided to rewrite this review and try to make it as informational as possible. It started back in the hospital when the hospital arranged for us to talk to representatives from several hospices. Hospice Brazos Valley sent out a woman from the Bryan office who was lovely and respectful to my father and answered all my family's questions. She provided us with their book that ended up being a very useful guide that I read through several times, got our contact information and arrangements were made very quickly to have my father transferred back home by ambulance the next day. I was contacted by Wilbea Medical Equipment (through hospice), who came out and set up everything we needed before my father was discharged and trained me on how to use all the medical equipment. They were also patient as I took notes and repeated things so I could also train my other family members in how to operate the equipment as well. Honestly, they thought of everything. Several hours after my father was home, an intake nurse came and explained the process to us, made sure we had contact information, signs to post outside for having certain equipment and oxygen on site, another copy of their guide and literally went through every service and every question we could possibly have. My mother and I were also trained in how to administer medications we hadn't seen outside of the hospital before. We were given a schedule for nurses and home health aides to come out and care for my father and train us how to care for him between visits. As he rapidly declined, they quickly adapted to a more frequent schedule without us having to ask or advocate for his needs. They brought everything we needed as we needed it, including ways to administer medications when my father could no longer swallow. They were gentle with both my father and my family, and I do believe a community based organization like Hospice Brazos Valley has to be the definition of angels walking among us. This entire process didn't cost my family anything, which was hard to wrap my head around as everything had cost so much the prior 9 months. So it was fascinating to suddenly have supplies being provided if we ran low and not having to argue with offices over bills or coverage or make another run to Walgreens. The guide had so much information, I was glad to have my own copy to read in the middle of the night by my father's hospital bed. It included contact information for all their locations, a thorough breakdown of all the stages of hospice, how your loved one transitions and what each one means. It also contained a list of tasks to help get your loved one's affairs in orders, a page of local contacts for funeral homes, contact and explanations of home health aides and what they do, contacts for volunteers who could sit with your loved one if you had an appointment to attend, bereavement counselling and so much more. It was the most useful, tangible thing I held during the entirety of 2022 and I can't even explain to you how many resources I researched during that year once my father was diagnosed in early January. Their contact phone number handled everything, they even had stickers to put around the house so nobody would panic and not know who to call. When we had to first administer morphine, when we needed a message sent to a nurse, when we had a question about a service, it was the same number for all of it and the staff on the phone was equally as amazing as the staff that I dealt with in person. This included a middle of the night emergency we had, if we had needed a doctor or ambulance dispatched, and the first call when my father passed away. They did an excellent job preparing my family and I for each step as my father rapidly declined, and handled each of us very differently. I will never forget how kind they were to my mother or how many of my questions they answered privately because they could see the different needs each of us had. They really serviced my entire family, not just my father, in ways you cannot attach a cost to. The simple fact is, this was the most traumatic 9 days of my life. However, I can't think of a single thing Hospice Brazos Valley could have done differently to make it better, but I can definitely think of many, many ways they could have made it worse if they weren't so prepared and so compassionate. They earn every bit of these 5 stars and more.

Hospice Brazos Valley will always hold a very special place in my heart. I recently lost my father…read moreafter a long battle with cancer. During his last months of life, Hospice Brazos Valley tended to him at our home (Thank you, Kelly and Kalyn!). The care he received was excellent. The nurses were always respectful, efficient, kind, and prepared. They communicated well with each other, so nothing ever fell through the cracks. Hospitals could learn a lot from them. The day of my father's death, Kelly guided us through all that was necessary. I can't imagine what we would've done without her. I will forever be grateful for the care they gave my father and our family.

There is no other way to say it - These people know what they are doing ! They are compassionate,…read moreunderstanding,and patient with the residents, as well as the families of the residents. I am sorry to say I chose Hudson Creek after my mother was kicked out of another Ahlzheimer's (in name only) facility. I thought all of these places were alike, but I was wrong! if you find yourself in need of memory care for your loved one, no matter what level of care is needed, don't do what I did, go to Hudson Creek FIRST....you will glad that you did

From the owner: Hudson Creek is a Sinceri Senior Living community where each day is filled with purpose, joy, and…read moreconnection. We offer personalized care, engaging activities, and a warm, supportive environment for seniors and their families.