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    Hospice Brazos Valley

    5.0 (2 reviews)
    Open 8:00 am - 5:00 pm

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    3 years ago

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    12 years ago

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    Unity Hospice & Palliative Care

    Unity Hospice & Palliative Care

    3.0
    (4 reviews)

    I have Medicare Part A and B . I never know the name and even stay in this Hospice. Then one day ,…read moresurprisingly , they reported to Medicare Department I already pass away ! I contact my insurance Cigna and they also said I am no longer insured ! Why they submit a wrong report that stated I already passed away that lead the consequence Medicare Department cancelled my all my Part A & B benefits ? Now I have no health insurance since March 2025 ! I am suffering badly Diabetes , no way to get medicine ! Worst than that , I can't see my doctor for annual check up and dental treatment ! I write down the address of this UNITY HOSPICE & PALLIATIVE CARE to alert all of you to avoid this facility : 2200 Nasa Road 1 # 250 Houston , TX 77058 . Phone : 422 - 2500

    Everything started off on an excellent foot. Victoria was prompt with getting over the paperwork…read moreand everything was completed online which saved a ton of time. Yet once Michele White the caseworker took over, she dropped the ball. Although she was the one that shared a listing of providers for cremation, she failed to enter that information under my step-fathers case. Once he passed, the nurse Jariah called a company that is contracted by Harris County to come pick him up as if his family did not already complete our due diligence and make the final arrangements. My step-father was picked up from his assisted living facility and taken away like he was trash and an inconvenience. I had to call around looking for him in the time when we should be able to grieve our loss. Instead, I was forced to contact another company that I didn't even know existed and complete some documents to have him released to the provider we originally selected. No apology was offered. No sorry for your loss. Only call I received was for the family to be blamed for everything. Their staff acted as if our family was not proactive and caring enough to make the final arrangements in a timely manner. I highly recommend to find another hospice provider. These people a cut throat salesmen looking for the newest victims to target. They tell you everything they think you need to hear and once you sign the paperwork, they forget you exist. These people do NOT care about the patient but the billing. e were failed and yet we were the problem. Sadly no one cared nor were they concerned. Run and do not look back.

    Alamo Hospice - Conroe

    Alamo Hospice - Conroe

    3.0
    (2 reviews)

    The manager/nurse Erin dropped the ball repeatedly and I ended up having to call an ambulance for…read moremy mother to have her severe infection treated, Alamo was unhappy with me having my mother treated at the hospital because it made them look like they weren't doing their job which they weren't and they decided they would call adult protective services on me and blame me in order to cover themselves. I was horrified and transferred to another hospice. Then they retaliated against the best worker they had that had helped me the most and put all the blame on her! I'm still shocked by my experience with Alamo. The details: My mother had an infection that had lasted for months, open bed sores and disturbing hallucinations and night terrors. I kept asking for an antibiotic and a medication that would help keep her comfortable. Then they fired the manager/nurse I signed up with and then both of their nurses quit. They hired a new manager/nurse named Erin, I spoke to her about my concerns. It had almost been a month since my mom's nurse had quit. The only people that worked at Alamo that had been helping me were the two nurses aides that came regularly. Then came a series of failures on the new manager/nurse Erin's part, I had to send my mom to the hospital for treatment of her advanced infection because she had began to bleed and was terribly sick. I called an ambulance for my mom and she received the antibiotics she needed and a full checkup. The manager Erin said it made Alamo Hospice look bad and she devised a plan to call adult protective services on me to cover her butt and make it look like Alamo hospice was not at fault. I was really hurt and shocked because I had been so patient with them so I immediately called another hospice company and they requested my records from Alamo to transfer. Alamo did not send the records for two more days until I texted them and told them they must comply and transfer my mom's records immediately. During this time when my mom was not getting proper care the only two people from Alamo that were helping me and being there for my mom and I were two aides. After I transferred out of Alamo, the manager Erin turned her wrath on to one of the aides, wrote the aid up and blamed her for everything, when she was one of two people from Alamo who was actually helping me. Erin did not take action to help my mother, she did not answer the phone on multiple occasions, she sent an aide when she was the nurse on call. When I called her to report bleeding coming out of my mother she said oh I can swing by and take a look 3 hours later she still hasn't shown up and that's why I had to call the ambulance. Erin has retaliated against me I and used an employee as a scapegoat. Nobody needs all of this when they're trying to take care of a dying loved one. Absolutely heartbreaking and disgusting experience. We are now with Three oaks hospice and it's like night and day!

    Ive started working here a little over 4 months ago and my manager Tracie is amazing. She is super…read morehelpful with a beautiful soul. Our chaplains are tops! And our nurses are prompt with great communication to the patient's family members. I believe in our mission statement, "No one dies alone, afraid or in pain." With our Peaceful Passing program we truly dont want anyone passing away alone afraid or in pain. Our Veterans Initiative is the best around, and our volunteer program director Cathy is super, you wont get any better anywhere else. She has a serious passion for what she does. Our CNAs are loved by all of our patients! They get to know our patients and have big hearts. They have very vigilant eyes and report concerns to the nurses right away. And I dont know about you, but do I dont usually check in between each of my toes for skin issues or wounds,but THEY DO! If you want the best hospice care around, its definitely Alamo Hospice.

    Hospice Brazos Valley - nonprofit - Updated August 2026

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